Comfort Suites Jackson I-40

Hotels
•
Comfort Suites
8.7 (739 reviews)
61 Casey Jones Lane , Jackson , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Express check-in/check-out
Safety deposit box
Fax/photocopying
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and new
Friendly staff
Great location
Excellent breakfast
Cons:
Uncomfortable beds
Limited amenities

Categories

Cleanliness
8.9
The hotel was noted to be clean and new in several reviews, including specific praise for the freshness and cleanliness of the breakfast area.
Service
9.1
Reviewers praised the staff for their friendliness and helpfulness, particularly noting excellent customer service.
Location
8.7
The location was frequently mentioned as convenient, close to family and dining options.
Room Quality
8.4
While several reviews pointed out comfortable beds, some mentioned discomfort with the bed quality.
Amenities
8
Reviewers noted a lack of some amenities, such as a hot tub, which detracted from the overall experience.
Value for Money
8.6
Generally seen as good value, especially considering the included breakfast and location.
Food and Beverage
9.1
The breakfast was highly praised in multiple reviews, with many options that were described as fresh and appealing.
Overall Experience
8.8
Overall, guests expressed a positive experience with notable mentions of cleanliness, service, and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:13

Property Description

Convenient Location
Comfort Suites Jackson I-40 offers easy access to local attractions and institutions such as the Carl Perkins Civic & Convention Center and Casey Jones Village.

Abundant Amenities
Guests can enjoy free breakfast, an indoor pool, hot tub, exercise room, and in-room amenities like refrigerators, microwaves, and flat-screen TVs.

Added Convenience
With on-site laundry facilities, valet cleaning service, and ample free parking, your stay at this Tennessee hotel is sure to be hassle-free.

Book your stay at Comfort Suites Jackson I-40 for a comfortable and convenient experience in Jackson, TN!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that only registered guests are permitted at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 739 reviews
Cleanliness: 8.9
Service: 9.1
Location: 8.7
Room Quality: 8.4
Amenities: 8
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 8.8
D
Debbie • couple • us
10
2026-05-16 • via Nuitee
C
Cordney • solo_traveller • us
9
2026-05-14 • via Nuitee
M
Minkyoung • solo_traveller • us
10
Pros:

Comfortable bed, good food, clean room

2026-05-13 • via Nuitee
G
Gregory • solo_traveller • us
8
2026-05-11 • via Nuitee
J
JA&J • couple • us
10
A very pleasant stay.
Pros:

A very nice overnight stay, the breakfast was very good. I would recommend this business.

2026-05-05 • via Nuitee
D
Doug • couple • us
9
2026-05-03 • via Nuitee
J
Jermare • family_with_children • us
10
2026-04-28 • via Nuitee
L
Lloyd • couple • us
10
2026-04-27 • via Nuitee
J
John • couple • us
9
2026-04-23 • via Nuitee
R
Ray • solo_traveller • us
8
2026-04-23 • via Nuitee
M
Mark • family_with_children • us
8
2026-04-22 • via Nuitee
M
Matthew • solo_traveller • us
9
2026-04-20 • via Nuitee
R
Robert • couple • us
10
2026-04-20 • via Nuitee
N
Natalie • couple • us
10
2026-04-17 • via Nuitee
K
keele • family_with_children • us
9
2026-04-16 • via Nuitee
S
Shannon • solo_traveller • us
10
2026-04-15 • via Nuitee
D
Danny • couple • us
6
Was good but not up to the usual standard
Pros:

Clean, good location

Cons:

Key card did not work several times. Asked about being on a lower floor, but ended up on 3rd floor all the way at the end of the hall

2026-04-13 • via Nuitee
W
Whitney • family_with_children • us
8
2026-04-09 • via Nuitee
M
Matthew • family_with_children • us
10
2026-04-06 • via Nuitee
D
David • family_with_children • us
6
Pros:

Location

Cons:

Food and front desk staff

2026-04-01 • via Nuitee