Comfort Suites Jackson I-40

Hotels
•
Comfort Suites
8.7 (785 reviews)
61 Casey Jones Lane , Jackson , us
+1 731-868-1700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and new
Friendly staff
Great location
Excellent breakfast
Cons:
Uncomfortable beds
Limited amenities

Categories

Cleanliness
8.9
The hotel was noted to be clean and new in several reviews, including specific praise for the freshness and cleanliness of the breakfast area.
Service
9.1
Reviewers praised the staff for their friendliness and helpfulness, particularly noting excellent customer service.
Location
8.7
The location was frequently mentioned as convenient, close to family and dining options.
Room Quality
8.4
While several reviews pointed out comfortable beds, some mentioned discomfort with the bed quality.
Amenities
8
Reviewers noted a lack of some amenities, such as a hot tub, which detracted from the overall experience.
Value for Money
8.6
Generally seen as good value, especially considering the included breakfast and location.
Food and Beverage
9.1
The breakfast was highly praised in multiple reviews, with many options that were described as fresh and appealing.
Overall Experience
8.8
Overall, guests expressed a positive experience with notable mentions of cleanliness, service, and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:13

Property Description

Convenient Location
Comfort Suites Jackson I-40 offers easy access to local attractions and institutions such as the Carl Perkins Civic & Convention Center and Casey Jones Village.

Abundant Amenities
Guests can enjoy free breakfast, an indoor pool, hot tub, exercise room, and in-room amenities like refrigerators, microwaves, and flat-screen TVs.

Added Convenience
With on-site laundry facilities, valet cleaning service, and ample free parking, your stay at this Tennessee hotel is sure to be hassle-free.

Book your stay at Comfort Suites Jackson I-40 for a comfortable and convenient experience in Jackson, TN!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that only registered guests are permitted at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

8.7
Based on 785 reviews
Cleanliness: 8.9
Service: 9.1
Location: 8.7
Room Quality: 8.4
Amenities: 8
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 8.8
E
Edward • solo_traveller • us
10
Pros:

They stay was great!

Cons:

No problems!

2026-09-03 • via Nuitee
K
Ken • couple • us
10
2026-09-01 • via Nuitee
A
Alytia Simpson • solo_traveller • us
10
Pros:

The shower was awesome!!! The bed was comfortable!!

2026-08-31 • via Nuitee
A
ANNA • solo_traveller • us
10
2026-08-25 • via Nuitee
W
William • couple • us
10
Nice
Pros:

Very clean and staff very nice

Cons:

Every thing was great. No issues

2026-08-24 • via Nuitee
Z
Zimmerman • family_with_children • us
10
Would definitely stay here again.
Pros:

The hotel was super clean and big rooms!

Cons:

The breakfast wasn’t good.

2026-08-17 • via Nuitee
D
Dwayne • family_with_children • us
8
2026-08-14 • via Nuitee
J
Jeffrey • couple • us
9
2026-08-13 • via Nuitee
B
Benny • family_with_children • us
1
Cons:

Customer service

2026-08-13 • via Nuitee
S
Stacy • solo_traveller • us
10
2026-08-13 • via Nuitee
P
Paul • extended_group • gb
9
Had a pleasant stay
Pros:

Clean , breakfast good, location good, staff good

Cons:

Notting not to like all good

2026-08-09 • via Nuitee
O
Oksana • family_with_children • us
10
2026-08-08 • via Nuitee
B
Brenda • couple • us
10
We truly enjoyed staying here the shower in the room was awesome. The bed was comfortable. It was so peaceful and quiet.
Pros:

It was very convenient and quiet

2026-08-05 • via Nuitee
A
Amanda • family_with_children • us
9
2026-08-02 • via Nuitee
R
Rachael • solo_traveller • us
6
Pros:

Good breakfast, comfortable beds, no pests

Cons:

The room itself was NOT clean. Needed a vacuum in the worst way. Yuckies stuck to the beds. We needed to sleep, and there were no bugs, so we just went to bed anyway, but I didn't want to touch the floor.

2026-07-25 • via Nuitee
A
Aimee • couple • us
7
It was good
Pros:

Comfortable, clean,friendly staff👍

Cons:

Room shows a lot of wear and tear, air conditioner was noisy, maybe I’m too picky 😂

2026-07-24 • via Nuitee
J
jimmy • family_with_children • us
9
Pros:

The large size of the room made it very comfortable for me,my wife and grandchildren.

2026-07-19 • via Nuitee
D
Danny • couple • us
9
Pros:

Staff was excellent

Cons:

The food was exactly the same for the 4 days I was at the hotel

2026-07-19 • via Nuitee
A
Al • solo_traveller • us
1
Pros:

The staff was friendly

Cons:

The location was easy to get to but the surroundings were extremely sketchy with homeless people walking around and pretty sure we saw a drug dealer to go on in the parking lot beside the hotel

2026-07-09 • via Nuitee
D
Dennis • couple • us
9
2026-07-08 • via Nuitee