Hotel Diamante

Hotels
8.2 (1090 reviews)
Viale Della Valletta 180 , Alessandria , it

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and professional staff
Good location
Cons:
Inconsistent cleanliness
Maintenance issues in rooms
Limited amenities available

Categories

Cleanliness
7.54
Multiple mentions of cleanliness issues, particularly with specific rooms.
Service
9.01
Excellent service mentioned by guests, particularly the reception staff.
Location
8.55
Great location for travelers and proximity to amenities.
Room Quality
7.5
Some rooms were comfortable, but cleanliness was an issue.
Amenities
8.03
Standard amenities, some guests complained about missing items like kettles.
Value for Money
8.19
Good value overall, but experiences varied by room quality.
Food and Beverage
8.54
Positive feedback on breakfast and restaurant quality.
Overall Experience
8.21
Mixed reviews but generally positive sentiments with noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:28

Property Description

Modern Interiors and High-Quality Accommodation
Hotel Diamante, a new 4-star gem near Alessandria centre, welcomes you with bright, modern interiors and top-notch accommodation. The spacious rooms boast a chic design, wooden floors, and cozy color schemes, complete with minibars and LCD TVs for your entertainment.

Convenient Business Facilities and Dining Options
Indulge in the hotel's large congress center with 6 meeting rooms, comfortable halls, and business services, all designed to cater to your professional needs. After a productive day, unwind at the bar or savor appetizers and local delicacies at the lounge bar - the perfect blend of work and relaxation.

Ideal Location for Leisure and Exploration
Easily accessible from the main motorways, Hotel Diamante is not just a place to stay but a gateway to cultural excursions, wine tasting, shopping, and golfing adventures. Let our friendly staff guide you through a memorable experience, blending comfort with exploration.

Book your stay at Hotel Diamante now and elevate your travel experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1090 reviews
Cleanliness: 7.54
Service: 9.01
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.21
A
alexandra couple se
8
Bra
Pros:

Bra rum sköna sängar
Bra frukost

Cons:

Varmt på rummet dålig luft .

2026-03-09 via Nuitee
C
Christophe solo_traveller fr
8
2026-03-07 via Nuitee
R
rantati7 Business Helsinki, Uusimaa
2
PAPER FOUR-STAR, REAL-LIFE WRECK – 1/5
Pros:

OVERALL

Hotel Diamante isn’t “a bit tired” or “mid-renovation”. It feels run-down and grubby in a way that suggests the whole place should have been shut for a proper strip-out, deep clean, and rebuild long ago. Sleeping in the room is possible, but the wider complex kills any sense of confidence.

LOCATION – 1/5

Industrial sprawl, logistics sheds, and road infrastructure dominate the view. Fine for a one-night pit stop if you’re just passing through, but there’s nothing remotely “relaxing” about the setting, and it does the hotel no favours when the basics on-site aren’t nailed.

ARRIVAL & PARKING – 1/5

The underground car park is not simply “closed”. It looks dodgy and, frankly, unsafe. The vibe is “do not go anywhere near this”, not “temporary inconvenience”. Even if the intention is maintenance, the visual reality is a proper shambles and it drags the entire experience down before you’ve even got to reception. The outdoor parking ends up being the default, and the whole arrival flow feels unmanaged rather than professional.

CLEANLINESS & MAINTENANCE – 1/5

External areas and service zones look neglected. Rubbish, overflowing bins, and general mess show up where guests can see them. That’s not a design choice, it’s basic upkeep failing. Once that trust goes, everything else starts to feel suspect, even if the bed linen itself looks clean.

PROMISE VS REALITY – 1/5

EV charging is a no-show. Simple as that: it’s either there or it isn’t, and it isn’t. The “pool” situation is also misleading in practice: any water facilities belong to the paid Bellavita sports/wellness bit next door, not the hotel as a straightforward included amenity. A cinema exists in the wider complex, but that’s just neighbouring infrastructure — it doesn’t fix a hotel that can’t deliver the basics it implies.

PUBLIC AREAS – 2/5

Reception and corridors look superficially presentable, but the atmosphere is dead and clinical. It feels less like a functioning hotel and more like an abandoned business complex that happens to have a front desk still operating.

ROOM – 2/5

The room photographs “okay” at first glance, but it’s austere and worn once you’re actually in it. One detail says it all: the TV is wall-mounted with cables dangling visibly down the wall. That’s not “character”; that’s lazy finishing and a dead giveaway that nobody’s sweating the details. The space does the bare minimum and nothing more.

BATHROOM – 4/5

The bathroom is the one part that looks genuinely updated and properly clean. Modern tiles, decent shower setup, and generally the only area that feels like it matches a newer standard. Sadly, one good bathroom can’t rescue a place where the wider condition is this grim.

VALUE FOR MONEY – 1/5

Price doesn’t matter much when core expectations aren’t met. Basic trust factors — cleanliness outside the room, credible maintenance, honest amenity expectations, and a safe-feeling arrival — simply aren’t there.

VERDICT – 1/5

Hard pass. Even for a motorway stopover, better options will exist at similar money. The room and bathroom can get you through a night, but the overall state of the place — especially the parking/underground areas and external upkeep — makes it a hotel I wouldn’t recommend to anyone.

2026-03-03 via Tripadvisor
D
David couple de
5
2026-02-12 via Nuitee
M
monica couple it
7
Tutti sommato positivo
Pros:

La possibilità di entrare alle spa vicina con prezzi agevolati per i clienti dell’hotel

Cons:

Che il gg di capodanno non abbiamo potuto andare alla dia perché alle 16 chiudeva per poi fare una serata a tema e noi essendo clienti dell’hotel non abbiamo
Potuto entrare ed era il motivo per cui eravamo lì

2026-01-28 via Nuitee
N
Nonna solo_traveller bg
9
2026-01-24 via Nuitee
S
Stefano Silvis solo_traveller it
6
2026-01-21 via Nuitee
C
Cristian solo_traveller it
8
2026-01-20 via Nuitee
L
Lukas extended_group ch
10
Pros:

Super Zimmer sehr gross preis-leistung top!

2026-01-19 via Nuitee
A
Abobi-Sauty family_with_children fr
8
2026-01-19 via Nuitee
N
Nassima family_with_children fr
10
2026-01-19 via Nuitee
F
Francis couple fr
5
Pros:

Chambre spacieuse
Petit déjeuner avec grand choix de produits salés et sucrés

Cons:

Supplément pour le parking, non fermé
Supplément pour accès à la piscine dans un centre aquatique

2026-01-19 via Nuitee
P
Peter solo_traveller de
8
2026-01-19 via Nuitee
A
Alona solo_traveller il
8
היה נחמד
2026-01-19 via Nuitee
G
Gilles family_with_children fr
9
Pros:

Belle hôtel avec du personnel très bien. Nous avons mangé au restaurant c’était très bon.

Cons:

Dommage que le supplément piscine et spa ne soit pas explicite dans l’annonce ainsi que le parking (ou alors je suis passé à côté mea culpa)

2026-01-19 via Nuitee
M
Makhlouf family_with_children fr
10
2026-01-19 via Nuitee
R
Rolf family_with_children ch
8
Top
Pros:

Grösse Familienzimmer

2026-01-19 via Nuitee
M
Marco couple it
10
Soggiorno piacevole e confortevole.
Pros:

Non ho usufruito della colazione, ma valuto ottimo il servizio bar . Ottimo anche il bagno, doccia ed il resto.

2026-01-19 via Nuitee
@
@ZS @SSURANCES family_with_children fr
10
Génial
Pros:

Excellent

Cons:

Dommage qu’il n’y est pas d’activité autour pour s’amuser un peu

2026-01-19 via Nuitee
M
Maria Angela family_with_children it
4
Pros:

La negligenza delle stanze

Cons:

Il servizio in camera

2026-01-18 via Nuitee