Clarion Pointe Kimball By Choice Hotels

Hotels
7.7 (424 reviews)
395 Main Street , Jasper , US
+1 423-837-7185

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Easy/fast check-in
Friendly staff/owner
Comfortable beds and spacious rooms (reported by some)
Breakfast available
Cons:
Multiple reports of poor cleanliness (stains, dirty vents, filthy floors)
Unhelpful front desk / issues with refunds and hot water
Incorrect room assignments and wrong bed types
High fees (notably a large pet fee) and perceived high price
Accessibility issues (bathtub too high, toilet too low for some guests)

Categories

Cleanliness
4.5
Multiple guests reported serious cleanliness issues: dirty toilets, coffee and blood stains on linens, filthy vents, unclean ice tub/freezer, and generally dirty floors and surfaces.
Service
9
Mostly positive mentions of quick/easy check-in and friendly staff/owner, though there are isolated reports of an unhelpful front desk regarding refunds and hot water complaints.
Location
9.3
Frequently praised: great location, easy to find and close to amenities and destinations.
Room Quality
7
Mixed: some guests found rooms large and comfortable, while others reported wrong bed assignments, stains on bedding, hair in showers, door/access issues, and accessibility concerns for disabled guests.
Amenities
7.8
Limited but present amenities: breakfast is available (quality reported from 'mid' to 'great'); some shared amenities (ice tub, freezer, ironing board) were reported as dirty by guests.
Value for Money
7
Mixed perceptions: several guests said it was good value, while others complained about high overall price and a substantial pet fee that reduced perceived value.
Food and Beverage
8
Breakfast experiences varied across reviews, ranging from 'mid' to 'great,' indicating inconsistent but generally acceptable offerings.
Overall Experience
9
Overall impressions are mixed: many guests appreciated location, staff, and comfortable aspects, but serious cleanliness and maintenance problems negatively affected several stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location
Situated just off Interstate 24, Clarion Pointe Kimball, TN, offers easy access to Central Chattanooga, making it an ideal choice for travelers looking to explore the area.

Comfortable Accommodations
Each room at the hotel features a microwave, small refrigerator, cable TV, and tea- and coffee-making facilities, ensuring a comfortable stay with all the necessary amenities.

Convenient Amenities
Guests can take advantage of the daily grab and go breakfast, on-site launderette, vending machines, and 24-hour reception, providing convenience and comfort throughout their stay.

Book your stay at Clarion Pointe Kimball, TN, today and experience a relaxing and hassle-free visit to the Chattanooga area.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Location

Guest Reviews

7.7
Based on 424 reviews
Cleanliness: 4.5
Service: 9
Location: 9.3
Room Quality: 7
Amenities: 7.8
Value for Money: 7
Food and Beverage: 8
Overall Experience: 9
N
nicole • family_with_children • us
1
Pros:

Check in was fast

Cons:

The toilet was dirty, there were coffee stains running down the wall, the towels had stains. Breakfast was just mid.

2026-10-29 • via Nuitee
T
Terry • family_with_children • us
10
Very pleased.
Pros:

We liked the value.

Cons:

Perfect service.

2026-10-25 • via Nuitee
T
Tori • couple • us
6
2026-10-25 • via Nuitee
K
Kennedy • solo_traveller • us
3
2026-10-15 • via Nuitee
D
Destiny • couple • us
4
It was ridiculous the prices, paid $300 on here, just to pay $100 pet fee, I understand ESAs aren’t certified, but I did
Pros:

I liked the outside and the main lobby looks

Cons:

The room that I got was absolutely not the room I chose or nor was it clean or suitable. I have pictures of the dirty walls, the ice tub wasn’t clean, the freezer part was absolutely disgusting, stains on the ironing board and the bedding, I pushed away the bedding that had stains, because I was sick and just didn’t have the energy to do anything. The AC vent and the bathroom vents were disgusting like they hadn’t been cleaned in a long time and it kind of looked like there was mold on the bathroom one.. it was absolutely disgusting, but I was broke after buying this hotel and I had to stay away from my home due to a mold issue for a day.

2026-10-12 • via Nuitee
C
Cain • couple • us
1
Nasty and no warm water so not stay here
Pros:

Nothing this place is nasty and did not have warm water to take a shower

Cons:

This place smells and I did not have warm water and wanted a refund and they would not refund me the money because the front desk lady said she went up there and felt the water and said it got warm for her these people are liars do not stay here

2026-09-15 • via Nuitee
J
Jonathan • solo_traveller • us
10
Very clean, nice staff. Not traditionally what I would have selected, but last minute stay and surprisingly excellent v
Pros:

Easy to find, close to about anything you need.

2026-09-06 • via Nuitee
B
Batausa • solo_traveller • us
10
Pros:

My 2nd home during the Journey runs

2026-09-01 • via Nuitee
S
Shaun Floyd • family_with_children • us
8
A good value for the the stay.
Pros:

The location was great. Checking in was easy and parking was good.

Cons:

The property needs a little TLC. The exterior needs some updating. The interior needs some refreshing and better cleaning.

2026-08-31 • via Nuitee
P
Partin • solo_traveller • us
3
2026-08-31 • via Nuitee
D
David • solo_traveller • us
8
2026-08-25 • via Nuitee
S
Steve • solo_traveller • us
10
Clean comfy stay with nice breakfast and wonderful owner
Pros:

Great location

2026-08-20 • via Nuitee
M
Mokushiroku • solo_traveller • us
8
2026-07-15 • via Nuitee
S
Sandra • couple • us
2
Quick overnight stay
Pros:

Good location

Cons:

Floors in the rooms are filthy. Not real clean.

2026-07-11 • via Nuitee
M
Mokushiroku • couple • us
7
short, comfortable, and overall enjoyable
Pros:

the hotel exceeded expectations in cleanliness and overall friendliness of staff. i would love to stay again the price is a little high is my only complaint.

Cons:

the price is a little steep. compared to the other hotels in the area the value is good the only other competitor being the red roof inn is terrible i would choose clarion point everytime even though it costs slightly more.

2026-07-07 • via Nuitee
S
Siripong • couple • us
1
Booked King room, but got queen room.
Pros:

Good location

Cons:

Booked King bed but got a queen bed room 202.
Complainted to receiption desk but he did not care. He told me if I did not like, I can canceld and he can refund at midnight. No king room. No sorry. He had a 2 beds room, but pay more.

blood strains on blanket

2026-07-06 • via Nuitee
D
Diana • solo_traveller • us
10
Pros:

Very comfortable, bed was very comfortable, bathroom spacious in a great location, breakfast was great.

2026-06-29 • via Nuitee
H
Hillary • family_with_children • us
8
2026-06-22 • via Nuitee
H
Hillary • family_with_children • us
8
Good for price
Pros:

Great location good staff

Cons:

Shower had hair in it

2026-06-22 • via Nuitee
J
Johnny • solo_traveller • us
8
2026-06-20 • via Nuitee