Hampton Inn & Suites San Antonio Northwest/Medical Center

Hotels
•
Hampton Inn
8 (557 reviews)
11426 IH 10 West , San Antonio , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Amenities
Cons:
Cleanliness issues
Room setup
Staff communication regarding problems

Categories

Cleanliness
7
Multiple comments about cleanliness issues, notably sticky nightstands and found stains.
Service
9
Staff were described as friendly, helpful, and accommodating.
Location
8.5
Convenient location near medical center, shopping, and restaurants.
Room Quality
7
Issues with room size and setup raised concerns for some guests.
Amenities
8.5
Good variety of amenities such as a heated indoor pool and breakfast.
Value for Money
8
Good value for the money, with overall positive remarks.
Food and Beverage
8
Breakfast received positive feedback for variety and taste.
Overall Experience
8
Mixed sentiments, but generally positive with some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:21

Property Description

Convenient Location near Six Flags Fiesta Texas
Located in San Antonio, Texas, the Hampton Inn & Suites is just minutes away from the thrilling Six Flags Fiesta Texas Amusement Park.

Comfortable Suites with Modern Amenities
Enjoy a relaxing stay in our studio suites equipped with microwaves, mini-refrigerators, and a separate living area with a sofa bed. Stay entertained with a 32-inch flat-screen TV in your room.

Relaxing Indoor Pool and Convenient Facilities
Unwind in our indoor pool and hot tub, or stay active in our fitness center. Take advantage of our full-service business center and enjoy the convenience of free Wi-Fi and parking during your stay.

Experience comfort and convenience at the Hampton Inn & Suites San Antonio Northwest/Medical Center. Book your stay now for a memorable trip!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 557 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
S
Shanique • solo_traveller • us
10
2026-04-11 • via Nuitee
O
Ortiz • extended_group • mx
10
Pros:

La atención del personal

Cons:

Las almohadas y la alberca estaba sucia en sus paredes todas manchadas de grasa

2026-04-07 • via Nuitee
S
Salvador • family_with_children • mx
10
Excelente
Pros:

La alberca

Cons:

En realidad todo muy bueno

2026-04-06 • via Nuitee
D
Danny • solo_traveller • us
1
2026-04-02 • via Nuitee
C
Carlos Manuel • extended_group • mx
10
Mi nuevo lugar para quedarme cuando vuelva a san antonio
Pros:

La amabilidad del personal del hotel, siempre procuraron ayudarnos cuando llegamos a necesiatr algo.
El desayuno en general estaba rico, tenian bunea variedad y buen sabor.
El sanitario y la regadera etan separados, y viajando con amigos eso facilita bastante poder usar el baño mientras alguno se esta bañando

Cons:

Lo unico que podria ser algo malo seria talvez que solo hay un elevador, y que no hacen la limpieza diariamente amenos que se les solicte con tiempo (lo cual vimos hasta muy tarde)

2026-04-02 • via Nuitee
K
Karen Or Fred • couple • us
10
Clean, comfortable stay in a convenient location, with friendly service and just a need for better room lighting.
Pros:

Great location right off the freeway. The hotel and rooms were very clean, and the entire property had a fresh, pleasant smell. Overall, it was a comfortable stay, and we would not hesitate to stay here again when passing through the area.

Cons:

The room lighting could be improved. Even with the windows open and all lights on, the space felt quite dark. Additional lighting would make the room feel more comfortable and functional.

2026-03-24 • via Nuitee
H
Heather • family_with_children • us
7
Pros:

Good

Cons:

Pool,was NOT the pool the hotel is advertising,was upset when we saw that

2026-03-24 • via Nuitee
M
Michael • family_with_children • us
7
Pros:

The location

Cons:

Cleanliness

2026-03-23 • via Nuitee
M
Mary • extended_group • us
10
Nice stay would stay here again
Pros:

Clean and comfortable

Cons:

Nothing bad

2026-03-23 • via Nuitee
J
Josie • family_with_children • us
10
2026-03-23 • via Nuitee
A
Arturo • family_with_children • us
7
Cons:

I didn’t get any trash tooken out until o told them and the never did the beds or change the sheets

2026-03-20 • via Nuitee
M
Moreno • family_with_children • us
10
2026-03-20 • via Nuitee
T
timothy • family_with_children • us
5
Pros:

Breakfast was decent

Cons:

The hotel was supposed to have a hot tub and it did not. The beds we extremely uncomfortable. We checked out a day early due to our unhappiness

2026-03-20 • via Nuitee
J
Jennifer • extended_group • us
10
Pros:

We loved everything! This was a great hotel

2026-03-20 • via Nuitee
S
Seijas • family_with_children • us
9
Pros:

The room was very spacious

Cons:

The website says it has a whirlpool and in doesn't.The pool wasn't cleaned the whole 4 days we were there

2026-03-19 • via Nuitee
N
Noemi • family_with_children • us
1
2026-03-18 • via Nuitee
S
Salvador • extended_group • mx
10
2026-03-17 • via Nuitee
B
Brianna • couple • us
1
Will NEVER stay her again.. do better!!!
Pros:

Location

Cons:

The place was FILTHY!! I was highly disappointed with the cleanliness of this property especially my room

2026-03-16 • via Nuitee
B
Becca • couple • us
9
2026-03-16 • via Nuitee
R
Resendiz • couple • us
10
2026-03-16 • via Nuitee