Hampton Inn & Suites San Antonio Northwest/Medical Center

Hotels
Hampton Inn
8 (600 reviews)
11426 IH 10 West , San Antonio , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Amenities
Cons:
Cleanliness issues
Room setup
Staff communication regarding problems

Categories

Cleanliness
7
Multiple comments about cleanliness issues, notably sticky nightstands and found stains.
Service
9
Staff were described as friendly, helpful, and accommodating.
Location
8.5
Convenient location near medical center, shopping, and restaurants.
Room Quality
7
Issues with room size and setup raised concerns for some guests.
Amenities
8.5
Good variety of amenities such as a heated indoor pool and breakfast.
Value for Money
8
Good value for the money, with overall positive remarks.
Food and Beverage
8
Breakfast received positive feedback for variety and taste.
Overall Experience
8
Mixed sentiments, but generally positive with some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:21

Property Description

Convenient Location near Six Flags Fiesta Texas
Located in San Antonio, Texas, the Hampton Inn & Suites is just minutes away from the thrilling Six Flags Fiesta Texas Amusement Park.

Comfortable Suites with Modern Amenities
Enjoy a relaxing stay in our studio suites equipped with microwaves, mini-refrigerators, and a separate living area with a sofa bed. Stay entertained with a 32-inch flat-screen TV in your room.

Relaxing Indoor Pool and Convenient Facilities
Unwind in our indoor pool and hot tub, or stay active in our fitness center. Take advantage of our full-service business center and enjoy the convenience of free Wi-Fi and parking during your stay.

Experience comfort and convenience at the Hampton Inn & Suites San Antonio Northwest/Medical Center. Book your stay now for a memorable trip!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Guest Reviews

8
Based on 600 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
A
Anna Laura family_with_children us
10
Pros:

Clean

2026-08-06 via Nuitee
E
Ezequiel couple us
10
Great stay makes for a great day!
Pros:

We love the comfort, the quiet and the size of the rooms. The staff was friendly and the location was 5 mins from the hospital I was having my surgery at. This is our go to hotel when staying in San Antonio!

2026-08-06 via Nuitee
C
Cyprien family_with_children us
7
2026-08-03 via Nuitee
J
Juan Felipe family_with_children mx
10
Todo bien
Pros:

La ubicación

Cons:

Las camas

2026-08-03 via Nuitee
V
Vega solo_traveller us
10
2026-08-03 via Nuitee
D
Diana family_with_children us
10
2026-08-03 via Nuitee
F
Freddy family_with_children us
8
We had a good time and will be back
Pros:

The staff was friendly and helpful

Cons:

No issues

2026-08-03 via Nuitee
A
Abel family_with_children us
9
2026-07-23 via Nuitee
A
Ashton couple us
8
Clean, comfortable stay, but weird layout in the room.
Pros:

It was clean and the room was chilled nicely. The staff was very friendly. Breakfast was decent and I enjoyed that they had non-dairy options. I enjoyed my time here and even extended my stay one night.

Cons:

The bathroom was weird. The sliding door to the toilet was directly in front of the bed and it didn’t close all the way.
Side note: It is on a one way road and I had to make a u-turn every time we left. This might be difficult with a larger vehicle. Also, gps kept sending us through the Tesla parking lot to get in which was strange.

2026-07-21 via Nuitee
M
Matt McKay solo_traveller us
4
Cons:

Room smelled of mildew, trash under sofa couch. When we arrived people were blasting music with inappropriate words for my children that led to questions that shouldn't have had to come up.

2026-07-15 via Nuitee
F
Flores family_with_children us
8
Over all a good stay.
Pros:

The best part we all liked was the breakfast. We just recommend you always have the non pork options as well.

Cons:

We did not like that there was not lock on the bathroom door and the bathroom fan didn't work at all so some people had to use the lobby restroom.

2026-07-14 via Nuitee
E
Elizabeth family_with_children us
10
Vuelo a hospedarme con gusto
Pros:

El cuarto estaba limpio, amplio y muy cómodo

Cons:

Solo mejoraría el desayuno, estaba rico pero falta más variedad

2026-07-12 via Nuitee
M
Mariana family_with_children us
9
2026-07-09 via Nuitee
M
Maribel family_with_children us
7
2026-07-08 via Nuitee
J
Joann family_with_children us
10
2026-07-06 via Nuitee
S
SDisneyMom2014 Family South Padre Island, Texas
10
Great family friendly stop!
Pros:

Pros: the hotel was great for a family trip. I was traveling solo with four kids. It was a very family-friendly atmosphere. The pool was really nice! My kids loved it. Breakfast was absolutely fantastic… specifically because they had non-dairy milk (almond milk) available which is something we always have to travel with ourselves for my son. But they had the exact kind we buy which made it wonderful. The hotel is cashless, including the washer and dryer, so you have to download an app in order to wash and dry. Do not tap to pay at the card machine in the laundry room. It will eat your money and never start the machine. So you HAVE to download the app, but it’s fine because it gives you a free wash for downloading. They sell detergent in the lobby. The elevator ran smoothly. Parking was easy. The front desk staff was SO nice. The toilet and shower are separate which was neat! I could shower without my kids needing to barge in to use the bathroom.

Cons: the room did smell very strongly of ammonia. Unsure if it was pet urine in the carpet or chemical cleaners or both. But it was very strong and noticeable. And the room soap bars/makeup removers/coffee cups/sugars etc never got replenished the entire stay. BUUUUT out of all the things that could have gone wrong these are not deal breakers for us.

We genuinely had a great stay. It was a great location for everywhere we had to visit, such as university health hospital to visit a family member, and Leon Valley for summer camp, and another family member up by Sea World. It was pretty easy to navigate.

Also, our shower didn’t drain on arrival but I texted the front desk and they fixed it immediately! I was impressed with the customer service.

2026-07-04 via Tripadvisor
D
dannycK8363NG Business
10
Highly Recommended – Exceptional Stay
Pros:

I had a wonderful stay at this hotel. The service was excellent from the moment I arrived until I checked out. The staff were always polite, professional, and genuinely helpful, making me feel welcome throughout my stay. The rooms were outstanding and spotlessly clean, spacious, comfortable, and well-maintained. The breakfast was exceptional, with a wide variety of fresh and delicious options to suit every taste. Overall, it was a fantastic experience, and I truly appreciate the hospitality. I highly recommend this hotel and look forward to staying here again in the future.

2026-06-29 via Tripadvisor
K
Kathleen solo_traveller us
7
Pros:

Location worked for our needs.

Cons:

Beds/pillows were not comfortable. Did not like sliding frosted doors for the toilet and seperate shower in the room across from beds.

2026-06-29 via Nuitee
R
Rosie solo_traveller us
10
Pros:

The gentleman at the front desk and the night manager we're awesome!! They go above and beyond!!

Cons:

There's was nothing at all to complain about!! It was perfect!!

2026-06-29 via Nuitee
R
Raquel couple us
3
Bad
Pros:

Locations

Cons:

Tv and the light didn’t work, no towels

2026-06-28 via Nuitee