Shinjuku City Hotel N.U.T.S Tokyo

Hotels
8 (2153 reviews)
Shinjuku-ku, Shinjuku 1-16-5 , Tokyo , jp
+81 3-5379-1041

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Comfortable stay
Good location
Spacious apartment
Cons:
Cleanliness issues
Unhelpful staff

Categories

Cleanliness
7.14
Several mentions of cleanliness issues, such as uncleaned cups and insufficient amenities.
Service
7.61
Staff attitude reported as unhelpful and lacking patience at times.
Location
9.15
Commended for its proximity to key areas and metro access, with many positive mentions.
Room Quality
7.1
Described as small in some cases; lighting and noise issues reported.
Amenities
8.13
Basic amenities present, though some reviews indicated lack of sufficient supplies.
Value for Money
8.09
Good overall perception of value for what was paid.
Food and Beverage
8.64
Breakfast service and available options generally noted as positive.
Overall Experience
8.11
Mixed feelings overall, with sufficient positives to justify the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Convenient Location and Comfortable Stay

Located just a 2-minute walk from Shinjuku Gyoenmae Subway Station, Shinjuku City Hotel N.U.T.S Tokyo offers cosy accommodation with free broadband internet access and spacious en suite bathrooms.

Explore Nearby Attractions

Guests can enjoy a flat-screen satellite TV, refrigerator, and wake up to complimentary tea or coffee. Within walking distance are Shinjuku Gyoen, Kabukicho area, and easy access to Shibuya and Ginza areas via the nearby Shinjuku San-chome Station.

Additional Amenities

The hotel features an internet corner, laptop borrowing service, bicycle hire, and daily breakfast served in-room upon request. Don't miss the chance to experience comfort and convenience at Shinjuku City Hotel N.U.T.S Tokyo.

Important information:

Please note that only small, house-trained dogs are allowed. Dogs will have to be fenced in.

Guests planning to use the in-room internet are kindly requested to inform the hotel in advance.

Please note that full payment is required at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

8
Based on 2153 reviews
Cleanliness: 7.14
Service: 7.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
C
Carola • family_with_children • it
9
2026-08-29 • via Nuitee
M
Maicol • solo_traveller • it
9
Pros:

Ottima posizione e personale molto gentile e disponibile. Ci hanno aiutato molto nel trasferimento dei bagagli

Cons:

Camera per 3 persone un po’ stretta ma è molto comune trovarle così in Giappone

2026-08-28 • via Nuitee
K
kamran • family_with_children • gb
10
Convineint helpful and absolutely delightful
Pros:

The location and staff are amazing

Cons:

Everything was great

2026-08-26 • via Nuitee
M
Manuel Eduardo • family_with_children • mx
9
2026-08-26 • via Nuitee
K
KIMI • extended_group • jp
10
2026-08-26 • via Nuitee
S
Sachiko • solo_traveller • jp
6
居心地は良かったが、シーツが残念！
Pros:

チェックアウトが楽。

Cons:

チェックインの時、アパホテル登録のため時間がかかった。

掛け布団のシーツが血？がついていて(たぶん洗っても取れなかったやつだと思うが)ちょっと気持ち悪かった。ちゃんとほんとに綺麗なやつを使ってください！

2026-08-24 • via Nuitee
C
Carlos • extended_group • es
9
2026-08-24 • via Nuitee
O
Or • solo_traveller • il
9
Pros:

Close to the park. Helpful staff.

2026-08-23 • via Nuitee
M
Ma • family_with_children • jp
10
2026-08-22 • via Nuitee
R
Raíza • family_with_children • ca
8
2026-08-21 • via Nuitee
H
Hana • solo_traveller • us
9
2026-08-19 • via Nuitee
K
Kai Yin • family_with_children • hk
8
Pros:

位置新宿方便，酒店樓下就有便利店，超市，餐廳。房間算大，特別廁所同浴室，差不多半間房。

Cons:

前店態度麻麻。

2026-08-19 • via Nuitee
C
Chyi-iong • solo_traveller • tw
2
2026-08-18 • via Nuitee
F
Florence • solo_traveller • fr
9
2026-08-18 • via Nuitee
R
Rodrigo • solo_traveller • it
6
Pros:

Posizione

Cons:

Assenza di servizi di lavanderia

2026-08-17 • via Nuitee
D
Dallas • couple • au
9
2026-08-17 • via Nuitee
F
Francesca • solo_traveller • de
10
2026-08-17 • via Nuitee
D
Demet • solo_traveller • tr
9
Pros:

Odanın genişliği, sürgülu kapılar, güvenli oluşu, mahramiyetin korunmuş olması, nazekele servis sunulması, merkezi konumu, güzel kahvaltıları

2026-08-17 • via Nuitee
Y
YEN PING • solo_traveller • tw
8
2026-08-17 • via Nuitee
T
takeo • family_with_children • jp
10
2026-08-16 • via Nuitee