Shinjuku City Hotel N.U.T.S Tokyo

Hotels
8 (1836 reviews)
Shinjuku-ku, Shinjuku 1-16-5 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Comfortable stay
Good location
Spacious apartment
Cons:
Cleanliness issues
Unhelpful staff

Categories

Cleanliness
7.14
Several mentions of cleanliness issues, such as uncleaned cups and insufficient amenities.
Service
7.61
Staff attitude reported as unhelpful and lacking patience at times.
Location
9.15
Commended for its proximity to key areas and metro access, with many positive mentions.
Room Quality
7.1
Described as small in some cases; lighting and noise issues reported.
Amenities
8.13
Basic amenities present, though some reviews indicated lack of sufficient supplies.
Value for Money
8.09
Good overall perception of value for what was paid.
Food and Beverage
8.64
Breakfast service and available options generally noted as positive.
Overall Experience
8.11
Mixed feelings overall, with sufficient positives to justify the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Convenient Location and Comfortable Stay

Located just a 2-minute walk from Shinjuku Gyoenmae Subway Station, Shinjuku City Hotel N.U.T.S Tokyo offers cosy accommodation with free broadband internet access and spacious en suite bathrooms.

Explore Nearby Attractions

Guests can enjoy a flat-screen satellite TV, refrigerator, and wake up to complimentary tea or coffee. Within walking distance are Shinjuku Gyoen, Kabukicho area, and easy access to Shibuya and Ginza areas via the nearby Shinjuku San-chome Station.

Additional Amenities

The hotel features an internet corner, laptop borrowing service, bicycle hire, and daily breakfast served in-room upon request. Don't miss the chance to experience comfort and convenience at Shinjuku City Hotel N.U.T.S Tokyo.

Important information:

Please note that only small, house-trained dogs are allowed. Dogs will have to be fenced in.

Guests planning to use the in-room internet are kindly requested to inform the hotel in advance.

Please note that full payment is required at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 3000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for ¥3,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1836 reviews
Cleanliness: 7.14
Service: 7.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
L
linxing • couple • jp
7
Pros:

直前でも部屋があいていた

2026-02-28 • via Nuitee
J
Joseph • family_with_children • us
10
2026-02-25 • via Nuitee
S
stephen • family_with_children • au
10
2026-02-25 • via Nuitee
C
Campbell • extended_group • au
7
2026-02-24 • via Nuitee
F
Flávio Monteiro da Silva • family_with_children • br
8
ótima estadia
Pros:

Hotel simples, bom banheiro, em ótima localização.

Cons:

Me incomodou um pouco o barulho do exaustor que ficava no teto do quarto. Quarto pequeno mas bem equipado. O restante tudo ótimo.

2026-02-23 • via Nuitee
T
Tommy • family_with_children • au
6
Pros:

Location

Cons:

Staff is indifferent, room is old and worn out

2026-02-22 • via Nuitee
S
Sara • extended_group • it
8
Pros:

Vicinanza ad una fermata della metro linea rossa

Cons:

Accettano spedizioni delle valige solo con Sagawa express e non con Yamato transport, averlo saputo prima ci saremmo organizzati diversamente.

2026-02-14 • via Nuitee
Y
YUIKA • solo_traveller • jp
10
めっちゃ快適っ！
Pros:

当日の予約でしたが、とても良い対応をしていただきました。

2026-02-14 • via Nuitee
H
Harm • extended_group • nl
8
2026-02-12 • via Nuitee
M
melanie • family_with_children • ph
8
Favorite place to stay in Tokyo!
Pros:

Quiet location and near the station

2026-02-11 • via Nuitee
素芬 • family_with_children • tw
9
2026-02-11 • via Nuitee
W
Wen Chih • extended_group • tw
8
2026-02-11 • via Nuitee
素芬 • family_with_children • tw
9
2026-02-10 • via Nuitee
X
Xu Nian • couple • tw
10
Pros:

不知道為何原本訂雙人房直接升級為五人房XD空間很寬敞明亮，也有專屬的梳妝洗手台，甚至也有微波爐！有機會下次還想再去住～

2026-02-09 • via Nuitee
A
Arie • family_with_children • au
6
It was worth of your bucks.
Pros:

It’s location, size and cleanness

Cons:

The room’s noise (i think it’s from the ventilation machine - if there’s such a thing.
If the front desk reception can be friendlier, it’ll be more pleasant.

2026-01-31 • via Nuitee
T
Tayler • extended_group • ca
6
2026-01-31 • via Nuitee
おおにし • solo_traveller • jp
8
Pros:

清潔　廉価　コストパフォーマンスいい

Cons:

ちょい寒いエアコン効きずらい

2026-01-31 • via Nuitee
P
Polly • family_with_children • de
8
gute Lage, saubere Unterkunft
Pros:

Das Hotel war sauber, das Personal sehr nett und hilfsbereit

Cons:

das einzige komische war, das der Wasserkocher und Kaffeezubereitung neben der Toilette war, das war etwas unpassend.

2026-01-28 • via Nuitee
S
Shelley • extended_group • nz
7
2026-01-28 • via Nuitee
R
Romain • solo_traveller • fr
8
2026-01-26 • via Nuitee