Shinjuku City Hotel N.U.T.S Tokyo

Hotels
8 (1836 reviews)
Shinjuku-ku, Shinjuku 1-16-5 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Comfortable stay
Good location
Spacious apartment
Cons:
Cleanliness issues
Unhelpful staff

Categories

Cleanliness
7.14
Several mentions of cleanliness issues, such as uncleaned cups and insufficient amenities.
Service
7.61
Staff attitude reported as unhelpful and lacking patience at times.
Location
9.15
Commended for its proximity to key areas and metro access, with many positive mentions.
Room Quality
7.1
Described as small in some cases; lighting and noise issues reported.
Amenities
8.13
Basic amenities present, though some reviews indicated lack of sufficient supplies.
Value for Money
8.09
Good overall perception of value for what was paid.
Food and Beverage
8.64
Breakfast service and available options generally noted as positive.
Overall Experience
8.11
Mixed feelings overall, with sufficient positives to justify the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Convenient Location and Comfortable Stay

Located just a 2-minute walk from Shinjuku Gyoenmae Subway Station, Shinjuku City Hotel N.U.T.S Tokyo offers cosy accommodation with free broadband internet access and spacious en suite bathrooms.

Explore Nearby Attractions

Guests can enjoy a flat-screen satellite TV, refrigerator, and wake up to complimentary tea or coffee. Within walking distance are Shinjuku Gyoen, Kabukicho area, and easy access to Shibuya and Ginza areas via the nearby Shinjuku San-chome Station.

Additional Amenities

The hotel features an internet corner, laptop borrowing service, bicycle hire, and daily breakfast served in-room upon request. Don't miss the chance to experience comfort and convenience at Shinjuku City Hotel N.U.T.S Tokyo.

Important information:

Please note that only small, house-trained dogs are allowed. Dogs will have to be fenced in.

Guests planning to use the in-room internet are kindly requested to inform the hotel in advance.

Please note that full payment is required at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 3000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for ¥3,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1836 reviews
Cleanliness: 7.14
Service: 7.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
E
Ebru • couple • tr
8
2026-03-21 • via Nuitee
B
Baki • extended_group • tr
8
2026-03-21 • via Nuitee
R
Rena • extended_group • jp
8
2026-03-20 • via Nuitee
L
Luis • extended_group • mx
9
2026-03-20 • via Nuitee
S
Seow • extended_group • sg
6
2026-03-20 • via Nuitee
M
Mansaku • extended_group • jp
10
2026-03-19 • via Nuitee
L
Luisette • extended_group • us
10
Was excellent!!
Pros:

Is closed for everything and quiet for resting.

Cons:

They don’t have iron.

2026-03-18 • via Nuitee
Y
Yu Hua • couple • tw
10
2026-03-18 • via Nuitee
R
roberta • family_with_children • it
8
2026-03-17 • via Nuitee
W
Wioletta • family_with_children • pl
10
Super
Pros:

Duży pokój, pyszna kawa i herbata, dobre kosmetyki, super lokalizacja

2026-03-17 • via Nuitee
小谷 • family_with_children • jp
7
Pros:

リノベーションしてあるので、清潔感があります。

Cons:

眺望は望めません。

2026-03-15 • via Nuitee
F
Felix • extended_group • de
9
Super
Pros:

Lage
Sauber
Alles was man braucht

Cons:

Ein bisschen enges Zimmer für 3 Leute

2026-03-14 • via Nuitee
F
Faiz • couple • sg
10
Better than i expected
Pros:

2 station away from Shinjuku Station and a less than 5 min walk.
Room is big as reflected in their pictures. Even the toilet is big. Bookmark this for future trip

Cons:

All is good

2026-03-13 • via Nuitee
L
Laetitia • family_with_children • fr
8
Hotel qui ne paye pas de mine, mais qui en fait est une pepite!
Pros:

la taille des chambres, 1 grand lit double et deux lits simples tres confortable avec la table pour manger. Vraiment tres apréciable quand on est 4 ,dont deux enfants, qui ne peuvent pas etre séparés. C'etait assez grand pour garder nos valises dans la chambre, circuler, et bien dormir . Les machines à laver à chaque etage, et la baignoire balnéo.
La proximité du supermarché Néon, qui nous a permis d'acheter le petit dej et le diner sans aller au resto à chaque fois.

Cons:

le lobby tout petit, pas de microonde dans les chambres

2026-03-12 • via Nuitee
A
alma • extended_group • us
4
Never coming back again
Pros:

Location

Cons:

Staff has poor customer service

2026-03-11 • via Nuitee
M
Mark • family_with_children • au
9
Fantastic location and friendly staff that are very helpful
Pros:

Great location , clean and friendly staff

Cons:

More pillows

2026-03-11 • via Nuitee
J
Junyou • couple • tw
9
下雨天有提供免費雨傘借用
Pros:

地點離metro很近，附近也有超商，方便

Cons:

設備比較老舊一點

2026-03-10 • via Nuitee
I
Ilaria • family_with_children • it
8
2026-03-10 • via Nuitee
P
Piotr • family_with_children • pl
8
Pros:

Bardzo duży i przestronny pokój. Bardzo czysto, codziennie odbywało się dokładne sprzątanie. Duża wanna z hydromasażem w łazience. Obsługa pomocna

Cons:

Ogrzewanie tylko z klimatyzacji, co sprawiało, że powietrze było suche, ale to chyba standard w Japonii. Pralka nie była najlepsza

2026-03-08 • via Nuitee
P
phang • solo_traveller • my
10
2026-03-07 • via Nuitee