Shinjuku City Hotel N.U.T.S Tokyo

Hotels
8 (2153 reviews)
Shinjuku-ku, Shinjuku 1-16-5 , Tokyo , JP
+81 3-5379-1041

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable stay
Good location
Spacious apartment
Cons:
Cleanliness issues
Unhelpful staff

Categories

Cleanliness
7.14
Several mentions of cleanliness issues, such as uncleaned cups and insufficient amenities.
Service
7.61
Staff attitude reported as unhelpful and lacking patience at times.
Location
9.15
Commended for its proximity to key areas and metro access, with many positive mentions.
Room Quality
7.1
Described as small in some cases; lighting and noise issues reported.
Amenities
8.13
Basic amenities present, though some reviews indicated lack of sufficient supplies.
Value for Money
8.09
Good overall perception of value for what was paid.
Food and Beverage
8.64
Breakfast service and available options generally noted as positive.
Overall Experience
8.11
Mixed feelings overall, with sufficient positives to justify the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Convenient Location and Comfortable Stay

Located just a 2-minute walk from Shinjuku Gyoenmae Subway Station, Shinjuku City Hotel N.U.T.S Tokyo offers cosy accommodation with free broadband internet access and spacious en suite bathrooms.

Explore Nearby Attractions

Guests can enjoy a flat-screen satellite TV, refrigerator, and wake up to complimentary tea or coffee. Within walking distance are Shinjuku Gyoen, Kabukicho area, and easy access to Shibuya and Ginza areas via the nearby Shinjuku San-chome Station.

Additional Amenities

The hotel features an internet corner, laptop borrowing service, bicycle hire, and daily breakfast served in-room upon request. Don't miss the chance to experience comfort and convenience at Shinjuku City Hotel N.U.T.S Tokyo.

Important information:

Please note that only small, house-trained dogs are allowed. Dogs will have to be fenced in.

Guests planning to use the in-room internet are kindly requested to inform the hotel in advance.

Please note that full payment is required at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

8
Based on 2153 reviews
Cleanliness: 7.14
Service: 7.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
R
Raj • family_with_children • au
9
Pros:

Excellent location ,clean room and nice staff, value for money

2026-10-24 • via Nuitee
B
bree • family_with_children • au
7
Great location. Quite close to many places.
Pros:

It’s in a great location.
The showers and bath were great

Cons:

The rooms felt old

2026-10-23 • via Nuitee
A
Aymen • extended_group • fr
6
2026-10-22 • via Nuitee
M
Martijn • family_with_children • nl
9
2026-10-22 • via Nuitee
K
Kouzi • solo_traveller • jp
10
Pros:

車椅子ユーザー1人でも使用しやすい快適なホテルでした
近場に宿泊する際はまた利用しようと思います。

Cons:

これは希望なのですが、綿棒が置いてあると良かったです…僕がわからなかっただけかな…

2026-10-20 • via Nuitee
K
Ken • extended_group • gb
9
2026-10-19 • via Nuitee
I
IULIIA • family_with_children • ru
10
Pros:

We booked a room for three people. It turned out to be in the adjacent building, so we had to walk a little. The room was quite spacious and comfortable, with a small kitchen and a separate bathroom and toilet. Everything we needed was in the room. The only thing was that the Wi-Fi wasn’t working for us, but since we were only staying one night and arrived quite late, we didn’t bother trying to figure out the current login and password. Overall, everything was great, and we were satisfied.

2026-10-18 • via Nuitee
M
Michele • solo_traveller • au
9
Michy and Benny's trip :-)
Pros:

The staff were very friendly and helpful. Always someone at the desk. Smaller hotel but it had everything you need in the room. Train stop very close by with loads of lawson, 7n11's or family mart close by. Resturarts galore, just everything you need basically.

Cons:

Bed was a little hard, but l still managed to sleep okay. Need to keep suitcases closed as the room was small, but that wasnt a drama.

2026-10-16 • via Nuitee
D
Dominik • extended_group • pl
9
2026-10-15 • via Nuitee
B
BEATRIZ • extended_group • es
10
Perfecto, habitación muy muy amplia
Pros:

Localización perfecta! Habitación triple muy amplia con baño también grande

Cons:

Hora de entrada a las 15horas… es algo común en el país pero sigue siendo tarde tras un vuelo largo

2026-10-15 • via Nuitee
T
Tuba • extended_group • tr
4
2026-10-12 • via Nuitee
M
Martha • family_with_children • co
9
Ok para una noche
Pros:

Espacio

Cons:

No tiene desayuno

2026-10-12 • via Nuitee
I
Indria • family_with_children • au
9
Great location. Close to train station and konbinis. They do a bag of dirty laundry cleaned and folded the next day for
2026-10-12 • via Nuitee
S
Simone • solo_traveller • it
8
Pros:

Il punto era tranquillo isolato dal caos.faccilmente raggiungibile la metropolitana che poi si collega a alle line principali.

Cons:

Era un po' sporco in molti angoli era accumulata la polvere e anche su alcuni prodotti che danno per il bagno.

2026-10-11 • via Nuitee
A
Aryton • family_with_children • au
2
Disappointed with our stay with very uncomfortable beds, serious concerns about the cleanliness!
Pros:

Location of the hotel was good.

Cons:

Unfortunately, we were disappointed with our stay due to the very uncomfortable beds and pillows, as well as the outdated interior, which made the hotel feel old and poorly maintained. Most concerning was the visible mould and/or dirt on all the curtains in one of the rooms, which raised serious concerns about cleanliness and hygiene. Overall, the hotel did not meet our expectations, and we would not choose to stay here again.

2026-10-11 • via Nuitee
Y
Yuya • solo_traveller • jp
5
2回目は多分ない
Pros:

タオルが多い

Cons:

風呂が臭い
別館の説明が事前になかった
玄関に靴を置いておいて良かったのか分からなかった

2026-10-09 • via Nuitee
H
Huang • solo_traveller • tw
9
2026-10-08 • via Nuitee
M
masaki • solo_traveller • jp
7
Pros:

リニューアルされてホテル全体が綺麗 エレベーターはせまめ・古め それ以外良かった

Cons:

荷物預ける際の対応が気になったが、チェックアウト後も無料はとても助かるのでそこまで気にしないでいいかも

2026-10-08 • via Nuitee
B
bass • couple • il
3
טעון שיפור!
Pros:

החדר גדול יחסית לטוקיו

Cons:

הקירות מלא שריטות המגבות מלוכלכות

2026-10-08 • via Nuitee
D
Domantas • extended_group • lt
10
2026-10-07 • via Nuitee