Quest Napier Serviced Apartments

Hotels
Quest Apartment Hotels
8.6 (1920 reviews)
176 Dickens Street , Napier , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean accommodation
Helpful staff
Great location
Cons:
Limited food options
Some amenities need improving

Categories

Cleanliness
8.85
The apartment was very clean and well facilitated.
Service
8.95
Friendly and helpful staff were mentioned multiple times.
Location
8.85
Great location, perfect for exploring the area.
Room Quality
8.55
Rooms were spacious and comfortable.
Amenities
8.55
The kitchen was well-equipped and complimentary gym access was appreciated.
Value for Money
8.35
Reasonable price for the facilities provided.
Food and Beverage
8.05
No specific mentions regarding food and beverage quality.
Overall Experience
8.65
Overall, a very enjoyable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:09

Property Description

Historic Property in the Heart of Napier
Quest Apartments, established in 1919 and recently refurbished, offer a unique stay in Napier's vibrant center. Just a short stroll from the waterfront, this historic property provides self-contained apartment-style accommodations with satellite TV.

Convenient Location and Amenities
Situated on a tranquil street near Art Deco shops and cafes, Quest Napier is also within walking distance of the Napier Conference Centre. Each apartment features a well-equipped kitchenette, ideal for both leisure and business travelers.

Exceptional Services and Facilities
Guests can rely on the Quest tour desk for sightseeing tips and travel assistance, while the attentive reception staff can arrange dry cleaning and luggage storage. Secure underground parking and an electric car charge port add to the convenience of this charming property.

Experience the charm and convenience of Quest Napier - book your stay now!

Important information:

Please note that twin bedding (2 single beds) carry a $15 daily surcharge and are subject to availability.

The 2% surcharges apply when you pay with Visa, MasterCard or American Express.

Disabled access rooms may be available. If you require one please contact the property using the contact details found on the booking confirmation.

Rooms with a balcony are available upon request, subject to availability.

All guests must sign the property's Terms of Stay and no party policyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for NZD 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 3 years old and over stay for NZD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 14 per day.

Location

Guest Reviews

8.6
Based on 1920 reviews
Cleanliness: 8.85
Service: 8.95
Location: 8.85
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.35
Food and Beverage: 8.05
Overall Experience: 8.65
J
JASMINE family_with_children au
8
2026-03-26 via Nuitee
M
Mrs M family_with_children au
8
2026-03-26 via Nuitee
J
John couple au
10
Good location
2026-03-26 via Nuitee
J
Julie couple au
9
Pros:

Great location and very comfortable.

Cons:

No free parking.

2026-03-23 via Nuitee
D
Denise couple au
9
2026-03-23 via Nuitee
M
Malcolm couple nz
10
2026-03-23 via Nuitee
J
Jo-ann couple ca
9
2026-03-23 via Nuitee
K
Keith solo_traveller gb
10
A great find in the Town. The chap on reception was most helpful and the apartment was lovely.
Pros:

Loved the building and its central location.

Cons:

There was nothing we didn’t like.

2026-03-21 via Nuitee
C
Cheryl couple au
7
Pros:

Dishwasher, laundry facilities,

Cons:

The fact that toilet was behind a door ..your knees got hit ..and that to run the dryer you had a door which made sure you couldn’t watch the Tv. Ridiculous placement of doors. The TV next to the bed totally useless.
.

2026-03-21 via Nuitee
G
Gavin family_with_children nz
10
The room was very cozy the bed was comfortable the staff was great thinking about coming back in the future
Pros:

Perfectly clean and comfortable

Cons:

No disappointment I loved it

2026-03-21 via Nuitee
D
Desna couple nz
9
Very convenient and good
Pros:

Great location, good secure parking, good facilities

Cons:

N/A

2026-03-20 via Nuitee
M
Matthew solo_traveller nz
9
Good value for money, easy and convenient
Pros:

Very convenient, easy parking next to it. Clean, good facilities

Cons:

Small bathroom with shower curtain and shower gel pump was broken

2026-03-19 via Nuitee
Y
Yeshi couple au
8
2026-03-19 via Nuitee
K
Kleber solo_traveller es
10
2026-03-19 via Nuitee
G
Gwen couple ca
9
Staff were very nice.
Pros:

Clean; great architecture, friendly staff

2026-03-19 via Nuitee
C
Courtney couple nz
10
2026-03-19 via Nuitee
P
Pascale couple be
8
Bonne étape
Pros:

Tres bon emplacement. Le personnel est aimable . La literie est bonne

Cons:

La vue absente donnant sur la clim des voisins et le toit de la salle de sport

2026-03-19 via Nuitee
R
Robert couple au
8
Pros:

Proximity to city.

Cons:

Bed was to soft for us.

2026-03-18 via Nuitee
Q
QING family_with_children nz
10
2026-03-18 via Nuitee
N
Nevaeh family_with_children nz
10
2026-03-17 via Nuitee