B&B HOTEL Birmingham Centre

Hotels
•
B&B Hotels
8.2 (3916 reviews)
Ernest Street/ Holloway Head , Birmingham , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Clean and functional rooms
Friendly and helpful staff
Great location
Cons:
Limited restaurant availability
Room keycode system is inconvenient

Categories

Cleanliness
8.01
Rooms were clean and functional, met expectations.
Service
8.48
Staff were friendly and helpful, providing good service.
Location
8.52
Great location, close to the city center.
Room Quality
7.97
Rooms were basic but had everything needed.
Amenities
8
Amenities are functional, with room for improvements.
Value for Money
8.46
Good value compared to other city center hotels.
Food and Beverage
8.01
Breakfast was good, but the restaurant availability was limited.
Overall Experience
8.18
Overall a pleasant stay but with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:10

Property Description

Central Location
Pentahotel Birmingham is conveniently situated just a short walk from Bullring Shopping Centre and less than half a mile from Birmingham city centre.

Modern Amenities
Enjoy complimentary Wi-Fi, trendy bar, on-site restaurant, fitness centre, and two meeting rooms. The spacious rooms feature en suite power showers, free toiletries, flat-screen TVs with pay-per-view movies, and Sky sports.

Nearby Attractions
Explore Birmingham's top attractions such as the NEC, National Sea Life Centre, and Cadbury World, all within a short drive from the hotel. Conveniently located near Birmingham New Street Station and the airport.

Book now to experience a perfect blend of convenience and comfort at Pentahotel Birmingham.

Important information:

parkingGuests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 16 per day.

Location

Guest Reviews

8.2
Based on 3916 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.18
H
Horányi • family_with_children • gb
8
2026-04-11 • via Nuitee
D
Deborah • family_with_children • gb
9
Would I stay here again? Yes.
Pros:

Very clean.
Staff were excellent.
Great breakfast.
Good location.
Lovely scent throughout the hotel.
Really good shower.
Free toiletries.

Cons:

Extractor fan in bathroom didn't work.
You could feel the springs of the mattress when in bed.

2026-04-11 • via Nuitee
D
Daniela • solo_traveller • pt
10
Pros:

Gostei de tudo. Da localização, dos serviços disponibilizados e da simpatia dos funcionários.

Cons:

Nada a apontar.

2026-04-11 • via Nuitee
N
Nicoleta • solo_traveller • gb
9
Pros:

Clean, good location, comfortable

Cons:

A little too hot to sleep

2026-04-11 • via Nuitee
J
Jervis • couple • gb
10
2026-04-10 • via Nuitee
J
Jacqueline • family_with_children • gb
10
Great location, comfortable beds, relaxing lounge areas.
Pros:

Location and friendliness.

Cons:

Would have liked the option of a fried egg instead of scrambled, but that’s a very minor point on a lovely breakfast.

2026-04-10 • via Nuitee
T
Tracey • couple • gb
10
2026-04-10 • via Nuitee
J
Joeann • family_with_children • gb
9
Pros:

Friendly staff great location

Cons:

The only thing is l prefer two pillows

2026-04-09 • via Nuitee
R
Rachel • couple • gb
9
Great 1 nights stay would stay again
Pros:

Great location

Cons:

Needs extra pillows on room 1 not enough

2026-04-09 • via Nuitee
M
martin • couple • gb
9
Great stay comfortable beds ggreat staff and good price
Pros:

Good location and great price for a bank holiday weekend

Cons:

Nothing really

2026-04-09 • via Nuitee
M
Michelle • couple • gb
7
The little time we spent in the hotel.was enjoyable.
Pros:

It was a very nicely decorated hotel. Modern.

Cons:

The air vents kept opening and the wind was very loud in the room. Noise outside late at night.

2026-04-09 • via Nuitee
S
Sameenah • couple • gb
10
2026-04-09 • via Nuitee
G
Gavin • couple • gb
8
Very good value for money.
Pros:

Location excellent for the O2 venue and room was spotlessly clean. Very good powerful shower. Value for money is exceptional.

Cons:

Breakfast on the whole was OK but sausages covered in congealed grease - yuck !
More space for hanging clothes in room would be a benefit.

2026-04-09 • via Nuitee
R
Rene • couple • gb
8
2026-04-08 • via Nuitee
A
Andrea • family_with_children • gb
10
2026-04-08 • via Nuitee
B
Bahroz • couple • gb
10
2026-04-08 • via Nuitee
D
Damian • solo_traveller • gb
7
2026-04-08 • via Nuitee
H
Harry • couple • gb
7
2026-04-08 • via Nuitee
B
Bogdan • extended_group • ro
10
Professional staff and clean
Pros:

Professional staff in special Eliza

Cons:

All good

2026-04-08 • via Nuitee
C
Clare • family_with_children • gb
10
2026-04-08 • via Nuitee