B&B HOTEL Birmingham Centre

Hotels
B&B Hotels
8.2 (3577 reviews)
Ernest Street/ Holloway Head , Birmingham , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Clean and functional rooms
Friendly and helpful staff
Great location
Cons:
Limited restaurant availability
Room keycode system is inconvenient

Categories

Cleanliness
8.01
Rooms were clean and functional, met expectations.
Service
8.48
Staff were friendly and helpful, providing good service.
Location
8.52
Great location, close to the city center.
Room Quality
7.97
Rooms were basic but had everything needed.
Amenities
8
Amenities are functional, with room for improvements.
Value for Money
8.46
Good value compared to other city center hotels.
Food and Beverage
8.01
Breakfast was good, but the restaurant availability was limited.
Overall Experience
8.18
Overall a pleasant stay but with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:10

Property Description

Central Location
Pentahotel Birmingham is conveniently situated just a short walk from Bullring Shopping Centre and less than half a mile from Birmingham city centre.

Modern Amenities
Enjoy complimentary Wi-Fi, trendy bar, on-site restaurant, fitness centre, and two meeting rooms. The spacious rooms feature en suite power showers, free toiletries, flat-screen TVs with pay-per-view movies, and Sky sports.

Nearby Attractions
Explore Birmingham's top attractions such as the NEC, National Sea Life Centre, and Cadbury World, all within a short drive from the hotel. Conveniently located near Birmingham New Street Station and the airport.

Book now to experience a perfect blend of convenience and comfort at Pentahotel Birmingham.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 16 per day.

Location

Guest Reviews

8.2
Based on 3577 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.18
K
Kateřina family_with_children cz
9
2026-03-14 via Nuitee
E
Evan couple gb
10
Amazing
Pros:

It was clean very comfortable had everything we needed and was also secure at night with security on the door to ensure the people coming back were ment to be there

Cons:

Nothing it was fantastic

2026-03-14 via Nuitee
M
Monica Erielle couple gb
8
2026-03-14 via Nuitee
B
Benjamin solo_traveller gb
7
Modern and clean. Good for staying over for a night.
Pros:

Clean room, comfortable bed, curtains kept it dark. A/c worked fine.

Cons:

Missing shower gel.
Design of shower meant whole bathroom floor got wet easily.
Lack of key room, code to get in the room was a faff.

2026-03-14 via Nuitee
F
Fabrizio family_with_children it
9
Pros:

Hotel molto confortevole in posizione strategica.
Camere pulite e funzionali e silenziose
Letti comodi per un sonno ristoratore.
Ottima la colazione.
Personale affabile e disponibile.

2026-03-14 via Nuitee
S
Stella solo_traveller gr
7
2026-03-13 via Nuitee
D
Del solo_traveller gb
10
Great location, clean and friendly staff great
Pros:

Great location very clean and comfortable

Cons:

The sausages at breakfast were the only thing I didn't like

2026-03-13 via Nuitee
S
Saido solo_traveller cy
10
2026-03-13 via Nuitee
I
Ilao couple gb
10
2026-03-13 via Nuitee
D
Dimitra family_with_children gr
8
2026-03-13 via Nuitee
S
Skye couple gb
8
2026-03-13 via Nuitee
M
Matthias_Bauer family_with_children at
8
2026-03-13 via Nuitee
S
Saido solo_traveller cy
10
2026-03-13 via Nuitee
C
Caron couple gb
8
A great comfortable centrally located hotel. Good value and courteous staff.
Pros:

The location was close to New Street Station ( 8 minutes walk) and round the corner from the O2 Academy.
Rooms were clean and comfortable and staff friendly.

Cons:

It was very difficult to use the soap dispensers
A note to others that if you have the windows open, it’s very noisy as it’s so the city centre and there is traffic noise throughout the night.

2026-03-12 via Nuitee
M
MOHAMED ABDALLA solo_traveller eg
10
2026-03-12 via Nuitee
T
Teresa couple ie
10
Great choice that suited our trip
Pros:

Location comfort clean

Cons:

Nothing

2026-03-12 via Nuitee
F
Francois family_with_children fr
9
2026-03-11 via Nuitee
A
Abigail couple gb
9
2026-03-11 via Nuitee
P
Philip couple gb
9
Comfortable stay in a good location
Pros:

Clean, spacious room. Excellent breakfast. Great location.

Cons:

Bed a bit creaky.

2026-03-11 via Nuitee
B
Barry family_with_children ie
8
Just ideal for our trip
2026-03-11 via Nuitee