Hotel JAL City Bangkok

Hotels
8.6 (1044 reviews)
22 Soi Sukhumvit 55, Sukhumvit Road, Klongton Neua, Wattana, , Bangkok , TH

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean, tidy rooms and bathrooms
Excellent location near BTS/Nikko/BRT
Very good Japanese-style breakfast
Helpful front desk and Japanese-speaking staff
Spacious, well-designed rooms
Cons:
No on-site gym in JAL (use Nikko facilities)
Some facilities feel dated
High bathtub step caused an injury for one guest
Centralized AC control (no per-room switch) mentioned
Occasional pricing/billing confusion or slightly high price

Categories

Cleanliness
9.2
Multiple reviews note rooms and bathrooms are spotlessly clean and tidy; cleanliness is a clear positive across stays.
Service
8.8
Front desk staff are helpful and Japanese-speaking which guests appreciate; a few mentions of minor service hiccups (e.g., breakfast billing/confusion, occasional lack of native Japanese staff).
Location
9.3
Consistently praised for excellent location near BTS/Tronlor and connected to Nikko/BRT station; very convenient for travel and nearby restaurants.
Room Quality
8.2
Rooms are described as spacious, well designed and comfortable with good water areas, but some comments note older overall equipment and a high bathtub step that caused an injury for one guest.
Amenities
7.5
Amenities are mixed: bidet and typical Japanese hotel fittings are positive, but guests note the property lacks an on-site gym (can use Nikko's) and some facilities feel dated.
Value for Money
8.4
Many guests call it a great value for a Japanese-style hotel in Bangkok, though a few feel the price is slightly high for what is offered.
Food and Beverage
9.6
Breakfast is repeatedly highlighted as excellent with quality Japanese options and varied daily choices; overall F&B receives very strong praise.
Overall Experience
7.8
Generally comfortable and satisfactory stays with strong cleanliness, location, and breakfast, but a handful of negatives (older facilities, amenity gaps, a safety incident with a bathtub step, and isolated service/billing issues) lower the overall impression for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:29

Property Description

Prime Location in Bangkok
Hotel JAL City Bangkok is conveniently situated near major shopping destinations like Emporium Shopping Mall and Gaysorn Village Shopping Mall. Guests can easily access the city's attractions with the Queen Sirikit National Convention Centre and Central World in close proximity.

Modern Amenities
Enjoy a comfortable stay with access to a fitness centre, free private parking, and a delicious on-site restaurant. The 24-hour front desk, airport transfers, room service, and complimentary WiFi ensure a convenient and hassle-free experience for all guests.

Easy Access to Airport
Located just 26 km from Suvarnabhumi Airport, Hotel JAL City Bangkok offers seamless travel connections for those flying in or out of the city. Book your stay now for a memorable experience in the heart of Bangkok!

Important information:

When booking 5 to 9 rooms or stay 20 nights above, a 10% deposit is required at the time of booking. This payment is nonrefundable and nontransferable.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Guest Reviews

8.6
Based on 1044 reviews
Cleanliness: 9.2
Service: 8.8
Location: 9.3
Room Quality: 8.2
Amenities: 7.5
Value for Money: 8.4
Food and Beverage: 9.6
Overall Experience: 7.8
S
SORA • couple • jp
10
2026-09-19 • via Nuitee
A
Abubakar • solo_traveller • ng
9
2026-09-18 • via Nuitee
Y
yada • couple • jp
6
2026-09-14 • via Nuitee
M
Mitsuyo • family_with_children • jp
10
2026-09-12 • via Nuitee
H
HUACHEN • couple • tw
9
2026-09-11 • via Nuitee
H
HISAE • solo_traveller • jp
8
2026-09-11 • via Nuitee
K
KasChang • extended_group • tw
10
2026-09-09 • via Nuitee
る • solo_traveller • jp
8
2026-09-09 • via Nuitee
M
Michelle • family_with_children • tw
9
Pros:

住宿地點很方便，鄰近BTS Thong Lo，周邊有7-11及很多美食。服務人員很專業又很親切。
還有提供3歲以下的孩子嬰兒床。
早餐雖然樣式不多，但都蠻好吃的。

2026-09-09 • via Nuitee
B
Buland • couple • np
9
Was very satisfactory stay !
Pros:

Location , cleanliness

Cons:

No comment

2026-09-09 • via Nuitee
A
Agus • couple • qa
9
Great location and friendly staff
Pros:

Good location very easy to travel around. Staff are friendly.

Cons:

None

2026-09-08 • via Nuitee
A
Angela • couple • id
9
2026-09-03 • via Nuitee
N
Naruephon • couple • th
9
2026-09-02 • via Nuitee
Y
Yueh Ling • couple • tw
10
Pros:

離bts不遠

2026-09-02 • via Nuitee
S
saad • couple • kw
8
Pros:

Location, staff and facilities

Cons:

In room dining in terms of variety and quality

2026-09-01 • via Nuitee
邦彦 • solo_traveller • jp
8
2026-09-01 • via Nuitee
C
Clemens • family_with_children • ch
10
It was very pleasent.
Pros:

Nice facilities and very nice and helpful stuff:

Cons:

-

2026-08-29 • via Nuitee
C
ChiaFeng • couple • tw
9
2026-08-28 • via Nuitee
P
pamela • family_with_children • fr
10
Pros:

Parfait!

Cons:

Ras

2026-08-25 • via Nuitee
M
MAKIKO • solo_traveller • jp
10
2026-08-21 • via Nuitee