Kingsgate Hotel Te Anau

Hotels
•
Kingsgate Hotels
7.9 (1799 reviews)
20 Lakefront Drive , Te Anau , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Good food
Cons:
Cleanliness issues
Service inconsistencies
Overpriced

Categories

Cleanliness
6.9
The cleanliness did not meet expectations; issues with shower curtains and dust noted.
Service
7.9
Mixed reviews on service; some staff were friendly, but reception was criticized for unfriendliness.
Location
8.9
Amazing location right by the beautiful lake, convenient to Milford sound.
Room Quality
8.4
Rooms were large, comfortable, and clean, though some updates are needed.
Amenities
7.4
Amenities were decent but lacked ventilation in bathrooms and issues with shower operation.
Value for Money
7.4
Many guests felt the hotel was overpriced for the experience provided.
Food and Beverage
7.9
Food was praised as excellent, but breakfast not included in price was a downside.
Overall Experience
8.4
Guests generally reported a good stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:24

Property Description

Lakefront Location
Situated next to Lake Te Anau, Kingsgate Hotel offers stunning views and convenient access to the town centre.

Comfortable Accommodation
The hotel provides cozy rooms with modern amenities and en suite bathrooms, along with a welcoming communal lounge featuring a fireplace.

Scenic Dining Experience
Enjoy breakfast at Jimmy Cook’s Restaurant while taking in the breathtaking views of the lake.

For a memorable stay with easy access to iconic destinations, book your stay at Kingsgate Hotel now.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card.
There is no surcharge for payments made with EFTPOS or cash.

Please note that guests 12 years and older are charged as an adult.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 1799 reviews
Cleanliness: 6.9
Service: 7.9
Location: 8.9
Room Quality: 8.4
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.4
D
DEB • couple • au
7
.
Pros:

.

Cons:

.

2026-06-04 • via Nuitee
J
John • couple • nz
7
2026-06-04 • via Nuitee
C
Christian • couple • nz
8
2026-06-03 • via Nuitee
M
MAHMOOD • couple • au
10
Pros:

All good

Cons:

N/A

2026-06-03 • via Nuitee
K
Kerry • couple • nz
8
2026-06-02 • via Nuitee
K
Karen • couple • nz
10
Perfect
Pros:

The manager was amazing and put the Warriors on for us to watch.

2026-06-01 • via Nuitee
J
Jacobus • couple • au
9
Great and would stay there again
Pros:

location and room

Cons:

the staff at the restaurant were a bit odd

2026-05-31 • via Nuitee
C
Choy • solo_traveller • my
8
Pros:

Great and comfortable

Cons:

Nil

2026-05-31 • via Nuitee
G
Gillian • solo_traveller • nz
8
Pros:

Great location right on the lake. Quiet but I walked into town centre. Friendly staff, warm room and comfortable bed.

2026-05-27 • via Nuitee
M
Mike • family_with_children • gb
1
Pros:

Very little unfortunately

Cons:

Better off in a tent!


Kingsgate Hotel Te Anau my worst hotel experience in years! Why?


On arrival the receptioniat is most concerned with how we will pay our bill, then we discover there's no lift, but we are on the first floor, no offer of assistance with heavy cases.


We enter our 'Superior King room', 1970's decor, plain dark brown well worn wrinkled carpet, no air con, its your and quite depressing. There are only 3 things pillows, so we ask reception for a 4th and enquire what is Superior about the room. The view we are told! What view? All you can see is the corrugated roof of the hotel restaurant and a miniscule section of lake through net curtains (see pic). The shower head is fixed at 5'6" above the bath, good luck you 6 footers, the mattress is old and lumpy, and the TV picture has more snow than the Antarctic. We asked for the tv to be repaired the following day when we weren't in the room, it wasn't!


We considered breakfast but at 8.30am there was no fruit left so we went out for breakfast, same for dinner.


We went to the bar for an evening drink with other guests to be told it closes at 8pm. We were sat with six other people who all wanted to sit and relax and chat in the bar but we were all turfed out and told to take our drinks to our rooms like naughty school children AT 8PM.


This hotel caters for coach loads of elderly tourists who they seem to prioritise over other guests, must be their bread and butter.


I could go on but I have no doubt this review will fall on deaf ears. I have tried to find something positive.....but I cant!


I challenged the manager on all of this and his explanation just dug a deeper hole to my mind. He explained the reason the bar closed at 8pm was because the staff have to be in work early the following day! What a great guy to work for. Ever thought of employing more staff or, heres a revolutionary idea, shift work??

2026-05-26 • via Nuitee
T
Tanya • extended_group • au
7
Pros:

Free parking

2026-05-25 • via Nuitee
P
Paul • couple • nz
6
Really enjoyed our stay and would book again
Pros:

Room was abit small, but we were only there for 1 night, my fault though. Great being close to the waterfront of the lake and walking distance of shops. Bed was really comfortable, best motel/hotel bed I've slept in, usually end up with sore back in the morning in other places I've stayed

Cons:

Not that I didn't like anything about the place, it was my fault for not looking properly when I booked it

2026-05-24 • via Nuitee
F
Fiona • solo_traveller • au
10
2026-05-24 • via Nuitee
P
Patrick • extended_group • nz
8
Great place, good staff that made us feel welcome.
2026-05-21 • via Nuitee
M
Manoranjan • couple • nz
10
2026-05-19 • via Nuitee
K
Kevin • solo_traveller • au
10
Pros:

Lovely central location within easy walking distance to the main attractions. Clean tidy room. Friendly helpful staff. Had a wonderful meal and large buffet breakfast at the hotel which I could highly recommend.

Cons:

No problems with the hotel.

2026-05-17 • via Nuitee
L
Lee • solo_traveller • nz
8
Cons:

Could do with a bit of a freshen up in the rooms. A little bit tired looking.

2026-05-17 • via Nuitee
R
Richard • couple • nz
9
Neat place to stay
Pros:

Nice and tidy - comfortable

2026-05-17 • via Nuitee
G
Guy • solo_traveller • au
8
Pros:

Location, nice warm room, great breakfast

Cons:

TV was not working properly, but it didn't matter much

2026-05-16 • via Nuitee
J
Jane • family_with_children • nz
8
A good, pleasant room to stay in, thankyou.
Pros:

Everything was cosy, comfortable and convenient for us, thanks.

Cons:

Fridge was so noisy we had to switch it off for the night.

2026-05-15 • via Nuitee