Hearton Hotel Nishiumeda

Hotels
Independent
8.4 (158 reviews)
3-3-55 Umeda, Kita-ku, Osaka, Osaka-fu, 530-0001 , Osaka , JP

Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Express check-out
See all facilities

Review Highlights

Pros:
Good location
Polite staff
Clean rooms
Cons:
Lack of room furnishings
Inadequate breakfast
Noise from trains

Categories

Cleanliness
8.18
The rooms were clean and comfortable, but some amenities felt dated.
Service
8.75
Staff were polite and courteous, though not particularly proactive in resolving issues.
Location
9.19
Conveniently located beside Osaka Umeda station with access to shops and transport.
Room Quality
7.64
Rooms were described as small with some lacking essential furnishings.
Amenities
8.37
Basic amenities were available, but some improvements are needed in room features.
Value for Money
8.53
Pricing is reasonable for the location, but may not fully justify the quality.
Food and Beverage
7.98
Breakfast was barely adequate and could use improvement.
Overall Experience
8.55
Decent stay overall despite some drawbacks, though some may enjoy the conveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:25

Property Description

Discover the perfect blend of comfort and convenience at Hearton Hotel Nishiumeda, nestled in the vibrant heart of Osaka.

Exceptional Dining Experience
Savor a wide variety of culinary delights at our two on-site restaurants, including the renowned Garden Kitchen, where you can enjoy a lavish buffet breakfast daily.

Modern Room Amenities
Unwind in one of our 471 stylish guestrooms, featuring modern conveniences such as LCD televisions, refrigerators, and complimentary Wi-Fi, ensuring both entertainment and connectivity at your fingertips.

Prime Location
Situated just minutes away from major attractions like Osaka Station City and the Grand Front Osaka Mall, our hotel offers easy access to the city’s best experiences, making it the ideal base for your adventures.

Make your stay memorable and book your getaway at Hearton Hotel Nishiumeda today!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • General

    Unicode Support false

See all policies

Location

Guest Reviews

8.4
Based on 158 reviews
Cleanliness: 8.18
Service: 8.75
Location: 9.19
Room Quality: 7.64
Amenities: 8.37
Value for Money: 8.53
Food and Beverage: 7.98
Overall Experience: 8.55
S
Stephen family
10
Pros:

Great place/

2025-10-09 via Nuitee
M
Maida
8
High CP value
Pros:

Extremely good location, literally right next to Kitte (!!).
Typical business hotel in Japan, rooms are small which is expected, but all amenities provided.

2025-09-30 via Nuitee
K
Kim friends
8
Pros:

Good location to trains

2025-09-29 via Nuitee
E
Erlando
8
Practical place to stay in Osaka
Pros:

Conveniently located beside Osaka Umeda station. Near all the malls, restaurants and transportation. Area is peaceful as well.

2025-09-23 via Nuitee
I
Ian family
4
Pros:

Our room had no cupboards or drawers for storing our clothes so we had to live out of our suitcases all week. I asked for a change of rooms to something which had cupboards and drawers but was advised none of the rooms had any. The room would have been OK for an overnight stay but not for an extended stay.
The buffet breakfast was barely adequate.
No room-safe to store valuables.
No blockout curtains.
No cable TV, only local Japan TV.
Unless the bathroom door was left ajar there was no airflow into the room while having a shower.
No chair(s) to sit on and relax.
Staff were polite and courteous.
Our floor and presumably other floors had a drink vending machine, an ice machine and a cold water dispenser.
Air conditioning worked well which was necessary as Osaka was very hot.
Unlimited tea, coffee and milk sachets were available in the foyer.
Beds were quite comfortable.
The hotel was located adjacent to JR Osaka Station West exit and a short walk to Daimaru shopping centre.
It was also only about 300m from the Airport Limousine Bus drop off point.
Early check-in was available for a Y3000 charge.
We certainly wouldn’t stay there again but others may see it differently.

2025-09-18 via Nuitee
S
Svetlana
10
Pros:

Everything was good.

2025-09-13 via Nuitee
M
Mark family
10
Pros:

Excellent location and nice rooms

2025-08-25 via Nuitee
T
Tea
10
Pros:

Good

2025-08-24 via Nuitee
R
Robert
8
Pros:

I've stayed at the Nishiumeda multiple times and will stay there again on future trips to Osaka. Their pillows can be bigger and fluffier. They have added additional washer and dryers to their B1 level which helps with my longer stays. Their breakfast is always good and price is reasonable.

2025-08-19 via Nuitee
M
Michelle
10
Pros:

Super close to Osaka station. Just down the ally. Laundry onsite. Spacious enough room. No complaints.

2025-07-30 via Nuitee
J
James
8
Decent stay
Pros:

This was an easy place to stay at, although there wasn’t much to do close-by. It’s pretty accessible to transit once you get the hang of things. The bed was hard and the laundry is next to a loading dock with nowhere comfortable or air conditioned to sit, but I was happy with my stay.

2025-07-27 via Nuitee
W
Walter
8
Convenient location
Pros:

The hotel is located less than 5 minutes walk away from the JR Osaka west exit, which provides convenient access to the Osaka loop line and Kansai airport express Haruka. Metro station is also nearby. Lots of shopping and food options are available. We can easily spend a couple of days in this area to see them all.

Our room with a double bed was small but had enough space for us to lay suitcases flat. The bathroom amenities were a little bit dated compared to some of the newer properties we had stayed before, but they work just fine. Overall the room was clean and comfortable. The room faces the train tracks, so we could hear trains as late as 12 AM and as early as 5:30 AM.

2025-07-20 via Nuitee
Y
Yashaswini
8
Pros:

Very clean

2025-07-18 via Nuitee
S
SANGWOOK
8
Pros:

Convenient access.

2025-07-16 via Nuitee
A
April partner
8
Pros:

Great hotel. Service and amenities was excellent

2025-07-08 via Nuitee
R
Ralph partner
8
Pros:

great place but room a bit on the small size. Hard to use air con as all buttons in Japanese and no info except 'point it at ceiling to use' . Overall good place

2025-06-24 via Nuitee
J
JUAN
10
Pros:

The Hearton Hotel is located just meters from Osaka Train Station, offering easy access to multiple transportation options. The hotel's condition is very good, and the service is excellent.

2025-06-16 via Nuitee
S
Selby partner
10
Pros:

The staff was very helpful, especially with helping us recieve our luggage through the transport service we used.

2025-06-10 via Nuitee
N
Nicholas friends
10
Pros:

Excellent staff, room was great quality and location is super convenient

2025-06-03 via Nuitee
K
Kai partner
4
Pros:

It's clean and they provide amenities. But that's the bare minimum in Japan. Considering how much we paid for this the shower temprature was not stable and staff weren't thaaaat great. Location is convenient for transportation to most places much not much around the station itself

2025-06-01 via Nuitee