Flamingo Hotel by The Lake

Hotels
•
Independent
6.4 (101 reviews)
5, Tasik Ampang, Jalan Hulu Kelang, Ampang, Selangor, 68000 , Ampang , MY
60-3-4256 3288

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Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Elevator
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 10:18

Property Description

Discover a serene getaway at Flamingo Hotel by The Lake, where comfort meets convenience in the heart of Ampang.

Recreational Bliss
Unwind in our refreshing outdoor pool or stroll through our picturesque garden, providing the perfect backdrop for relaxation and rejuvenation.

Culinary Delights
Savor delightful Italian cuisine at our Cafe or enjoy room service for a taste of local flavors each morning. Our two on-site restaurants offer delectable dining options designed to satisfy your palate.

Modern Amenities
Stay connected with complimentary wireless internet access and indulge in our well-appointed rooms featuring minibars and plasma televisions. With 24-hour front desk service and ample conference space, we cater to both leisure and business guests.

Experience the charm and hospitality of Flamingo Hotel by The Lake—your perfect destination for relaxation and adventure. Book your stay now!

Important information:

  • Pool access available from 9:00 AM to 6:00 PM.
  • A car is required for transportation to and from this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 101 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
G
Garry
8
You get what you pay for.
Pros:

It was nice and cheap only around $70 a night. It served its purpose on a much longer 6 week holiday around South East Asia.

2025-07-07 • via Nuitee
W
Willie
8
Pros:

Conveniently located for my purposes

2025-03-18 • via Nuitee
A
Adrian
10
Pros:

tel lines dont work, a/c not working well. TV has 5 local channels. no hand tissue and toilet rolls

2024-07-23 • via Nuitee
M
Malcolm • partner
10
Pros:

Need 4 x coffee and 4 x creamer daily. Televisions need updating.

2024-01-28 • via Nuitee
S
Sean • family
2
Pros:

I booked two rooms, non of the rooms were ready (An hours wait for each room) The front office staff informed me that previous guests were late checking out. I was informed the would give us an upgrade, this was not done. There were multiple guests who had to wait, as their rooms were also not ready.

Weak management not ensuring guests check out on time, led to other guests having to wait

At breakfast I had to ask for plates, napkins and for the buffet to be refilled (Most of the food was finished) There was no butter, no rice, no noodles, what was there was cold. I initially thought I was late for breakfast, this was 09:15, breakfast finished at 10:30.

We checked in for breakfast at the cashier desk, one room came with breakfast (Pre booked) and the second room would pay for breakfast. This was no issue until, another member of staff chased us around the buffet with the book, asking us what room, we need to pay despite already doing this, I was embarrassed.

Whilst eating breakfast, the same female member of staff who followed us around the buffet started to shout at another member of staff at the back of the restaurant.

I appreciate hotels can be busy and I know things don’t always run smoothly, however too many issues prompted my negative review.

2023-11-26 • via Nuitee
F
Farah • partner
2
Pros:

I had to bring my own luggage out of the car and into the room. Breakfast was terrible. The sink in the bathroom had so little water making it hard to use

2023-03-07 • via Nuitee
V
Verified traveler
2
Worst Hotel
Pros:

Worst hotel i had ever stayed. Old amenities in the room. Either aircond problem or toilet problem.Not well maintained at all.

2022-02-02 • via Nuitee
S
Shirley • partner
8
Pros:

Toilet water pressure very slow but overall and the bed superb

2020-09-14 • via Nuitee
V
Verified traveler
6
Pros:

Bunyi bising kenderaan

2019-12-22 • via Nuitee
V
Verified traveler • self
8
Pros:

The pool hours could or should be extended

Otherwise good service

2019-11-09 • via Nuitee
J
jENNY • family
2
Pros:

DISAPPOINTED IN EVERYTHING! NOTHING SEEMS RIGHT WE CHANGED TWICE FOR THE ROOM

2019-10-23 • via Nuitee
V
Verified traveler • partner
6
Pros:

Although generally good, it is an old hotel.

2019-10-20 • via Nuitee
V
Verified traveler • family
8
Pros:

View is good
Facilities not up to date

2019-10-11 • via Nuitee
V
Verified traveler
6
Pros:

Overall is acceptable, but the condition of the hotel is kind of old.

2019-09-02 • via Nuitee
V
Verified traveler • family
6
Pros:

The toilet was unable to function well.

2019-08-19 • via Nuitee
V
Verified traveler • family_with_children
4
Pros:

Old hotel. The smell is not good. Bathroom bad

2019-08-13 • via Nuitee
V
Verified traveler
4
Cleanliness
Pros:

Not so good, found a few live cockroaches in the toilet

2019-08-07 • via Nuitee
V
Verified traveler • family
6
Pros:

NOTHING TO LIKE & NOTHING IS UNIQUE.
THE PLACE IS SO RUN DOWN

2019-08-06 • via Nuitee
V
Verified traveler • partner
8
Pros:

view of the lake

2019-07-08 • via Nuitee
V
Verified traveler • self
8
Pros:

Nice view.. Relaxing..

2019-06-27 • via Nuitee