Residence Inn by Marriott Gravenhurst Muskoka Wharf

Hotels
•
Residence Inn
9.2 (532 reviews)
285 Steamship Bay Road , Gravenhurst , ca
+1 705-687-6600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Room Comfort
Cons:
Food Quality
Customer Service Issues
Bathroom Setup

Categories

Cleanliness
8.75
Mixed reviews about cleanliness, some guests noted issues like room condition.
Service
9.72
Staff was reported as friendly and helpful, though there were complaints about customer service.
Location
10
Great location with beautiful views highlighted in multiple reviews.
Room Quality
8.71
Room quality was generally positive, but there were issues like no hot water.
Amenities
8.74
Amenities like the pool and breakfast received mixed feedback.
Value for Money
9.7
Perceived good value considering the location and amenities.
Food and Beverage
8.25
Breakfast quality and variety were noted as lacking.
Overall Experience
9.74
Despite some issues, guests generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:58

Property Description

Lakefront Luxury Suites
Located on the picturesque shores of Lake Muskoka, the Residence Inn by Marriott Gravenhurst Muskoka Wharf offers stylish suites with modern amenities. The warm earth-tone décor and kitchenettes with granite countertops provide a comfortable and convenient stay.
Relaxation and Recreation
Guests can unwind in the indoor pool or stay active at the 24-hour fitness centre. The hotel also offers complimentary hot breakfast and 24-hour coffee and tea service in the lobby.
Convenient Location
Just a 90-minute drive from Toronto, this hotel provides easy access to a variety of leisure activities such as hiking, kayaking, and golf.
Book now for a relaxing lakeside getaway at the Residence Inn by Marriott Gravenhurst Muskoka Wharf.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

We are pleased to provide a complimentary pre-selected breakfast daily with breakfast order forms handed out at check in. Please submit breakfast form(s) by 9pm the day prior. We will have your breakfast ready for pick up at your specified time between 6:30 and 9:30am. Coffee and tea will be available in your guestroom only with extra coffee & tea supplies available at the front desk.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YPQ

Location

Guest Reviews

9.2
Based on 532 reviews
Cleanliness: 8.75
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 8.74
Value for Money: 9.7
Food and Beverage: 8.25
Overall Experience: 9.74
C
claudio • couple • it
3
Good position but expensive and dirty
Pros:

Front office and location

Cons:

No support dirty room

2026-08-29 • via Nuitee
S
Sonali • family_with_children • ca
6
The location is good, rest everything is just fine.
Pros:

The location

Cons:

Front desk not very friendly or welcoming.
Breakfast was average and the house keeping is alternate day, no cribs for baby.

2026-08-28 • via Nuitee
J
james • family_with_children • gb
10
2026-08-26 • via Nuitee
R
Ramy • extended_group • ca
9
Wonderful
Pros:

Location

Cons:

Clean room is not ideal

2026-08-26 • via Nuitee
M
Marcello • family_with_children • ca
10
Wonderful moment with my family.
Pros:

Breakfast, room, localization, hot tube, pool

2026-08-25 • via Nuitee
R
Raphael • solo_traveller • fr
8
Séjour très correct
Pros:

La disponibilité du personnel, le lit confortable

Cons:

Le petit déjeuner

2026-08-23 • via Nuitee
P
Patricia • couple • ca
9
I really enjoyed our stay but the cost is a little pricey.
Cons:

The only problem we had was the desk clerk was looking after us and said that room would be ready in few minutes. In the meantime he looked after another couple and went thru the whole process and gave them their key, while we are still waiting 10 minutes later.

2026-08-23 • via Nuitee
B
Betty • couple • ca
9
The stay was great. All staff were welcoming.
Pros:

Super comfortable bed and the room was in a quiet location.

Cons:

The room was looking a little worn down.

2026-08-22 • via Nuitee
L
lalaw1000 • Couples • Concord, Vaughan, Ontario
8
High cost but generally worth it...
Pros:

A lovely resort right on the water. Convenient location if booked for a Steamship cruise. Beware of units with balconies that have obstructed views....ask for higher floors. The buffet breakfast was disappointing considering the high cost of the room & seating was very limited.

2026-08-17 • via Tripadvisor
M
Mattias • couple • se
10
2026-08-17 • via Nuitee
J
John • family_with_children • ca
10
2026-08-17 • via Nuitee
C
Cecilia • family_with_children • ca
8
2026-08-15 • via Nuitee
D
dmpeng • Couples • Leamington, Ontario
10
Location, location, location
Pros:

Centrally located at the wharf so walking to attractions is easy. The room was clean and comfortable. Front desk staff were very helpful.

2026-08-11 • via Tripadvisor
J
Jacqueline • extended_group • ca
9
2026-08-11 • via Nuitee
C
christinec842 • Family • Toronto, Ontario
10
Great stay
Pros:

The children loved it…they have the best instincts of god things, how could we not love it! Beautiful hotel with all the right amenities, including the hot tub & pool. And it was a full 2-bdrm suite with individual full bathroom. Will plan a girl’s trip & stay here again.

2026-07-26 • via Tripadvisor
P
philippe • solo_traveller • be
8
Pros:

Location
Breakfast

Cons:

Bathroom needs to be renovated
Noice of the air conditionning fans

2026-07-25 • via Nuitee
U
Uwe • couple • ch
9
Ansprechendes Haus in toller Lage - würde jederzeit wieder kommen
Pros:

Komfortable Zimmer, geräumig und gut ausgestattet. Sehr freundliches Personal. Tolle Lage am Lake Muskoka.

Cons:

Sauberkeit im Bad könnte besser sein (Haare vom Vorgänger).
In der Übernachtung inkludiertes Frühstück hat reichlich Luft nach oben.

2026-07-23 • via Nuitee
N
Nancy • extended_group • ca
10
Pros:

Room was great - 2 bedrooms each with their own bathroom.

Breakfast was “ok”

2026-07-20 • via Nuitee
X
X5526BCdennish • Couples
4
Not worth the $
Pros:

Upon checkin for my reservation for 2 nights at Residence Inn Gravenhurst, I immediately noticed the lack of cable tv service. I understand that this is obviously an issue beyond the control of the hotel, and they are relying on the service from their cable provider. However, problem solving and their response to the inconvenience to their customers is within their control.
Other concerns I have were regarding the condition of the room I was staying in. There is a quite visible hole in the sofa, there is water damage and mould around the bathroom door and moulding, and the stain from the vanity is peeling away.
When I asked to speak to the manager on the second day with no cable service, the associate informed me that he was unable to come to the front desk and would be leaving shortly, but they did offer me his card and a chance to contact him.
My wife and I were so disappointed with our experience that we elected not to stay the second night of our reservation. I did contact the manager via email, and now after 36+ hours have had no response.
Being one of the leaders in the hospitality industry, I expected more from Marriott.
Also quite interesting that the feedback survey (that is linked to the site) was not included in my checkout confirmation email, so unable to post a critical review on their website. Furthermore, using the Marriott Bonvoy corporate site, I was able to write a concern, though unable to actually submit, and certainly unable to attach photos.
So, best to rely on reviews from 3rd party unbiased sites.

2026-07-17 • via Tripadvisor
S
Shell • couple • ca
8
loved our time spent
Pros:

great staff
great location
breakfast typical
great bed
very clean

Cons:

pool had too much chemical

2026-07-17 • via Nuitee