Hilton Garden Inn Ridgefield Park

Hotels
•
Hilton Garden Inn
8.2 (819 reviews)
70 Challenger Road , Ridgefield Park , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Clean rooms
Good location
Comfortable stay
Cons:
Breakfast charges
Noise issues
Room quality concerns

Categories

Cleanliness
7.91
Some reviews indicated issues such as a room with a cigarette smoke smell and missing toilet paper/towels.
Service
9.38
Numerous positive mentions of friendly and helpful staff.
Location
8.92
Good location referenced multiple times; convenient for various activities.
Room Quality
7.87
Complaints about beds being too soft and room odors noted.
Amenities
7.4
Issues with breakfast charges and limited elevator access reported.
Value for Money
8.36
Mixed feelings due to charges for breakfast and overall pricing.
Food and Beverage
6.91
Complaints about breakfast charges and experience at the restaurant/bar.
Overall Experience
8.88
Despite some issues, several guests expressed willingness to recommend and return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:09

Property Description

Convenient Location
Located just 15.8 km from New York City, the Ridgefield Park Hilton Garden offers easy access to the city while providing a peaceful retreat.

Modern Amenities
Enjoy 32-inch flat-screen TVs, free WiFi, microwave, mini-refrigerator, work desk, and coffee maker in every guest room for your comfort and convenience.

On-Site Dining and Fitness
Indulge in delicious meals at the Great American Grill and unwind with a drink at the Pavilion Lounge. Stay active at the gym or take care of business at the 24-hour business centre.

Book your stay at the Ridgefield Park Hilton Garden now for a perfect blend of relaxation and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TEB

Location

Guest Reviews

8.2
Based on 819 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 7.87
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.88
J
Joseph • solo_traveller • us
5
My day was made worse by the conditions I mentioned earlier
Pros:

Nice...clean... and roomy

Cons:

Bath smelled of cigarette smoke... no carts available for luggage... staff member just said we'll if there are any they would be in the front area...gym was incomplete and none of the tv's worked properly.... too expensive...

2026-10-15 • via Nuitee
B
Beason-Gott • solo_traveller • us
7
2026-10-15 • via Nuitee
J
Joannie • couple • ca
8
Pros:

The beds are very comfortable. The location. The free parking is a very nice perk.

Cons:

Cannot go to the pool even if our room is not ready. The shower was cold and with not pressure.

2026-10-13 • via Nuitee
L
Louise • couple • ca
8
Overall good value!
2026-10-12 • via Nuitee
L
Lauren • solo_traveller • us
10
exceeded my expectations
Pros:

Great breakfast, THE KINDEST STAFF, Comfy bed, Safe Area, Super Clean! The night staff made me feel so much at home:) he was amazing!!!

Cons:

nothing

2026-10-11 • via Nuitee
L
Leblanc • family_with_children • ca
7
2026-10-10 • via Nuitee
K
Kylen • solo_traveller • us
10
2026-10-08 • via Nuitee
K
Kim • solo_traveller • us
9
Pros:

Proximity to NYC

Cons:

Our toilet clogged on the first night at the hotel. There was only ne staff person working overnight, so my husband had to plunging toilet himself.😖

2026-10-07 • via Nuitee
Y
YUNSONG • couple • us
1
2026-09-11 • via Nuitee
C
Chyna Taylor • family_with_children • us
8
2026-09-11 • via Nuitee
S
Soares • solo_traveller • br
10
2026-09-09 • via Nuitee
C
Christine • solo_traveller • us
10
Pros:

Such a beautiful hotel

Cons:

The old carpet in the rooms

2026-09-05 • via Nuitee
D
Dickason • solo_traveller • za
7
Pros:

Friendly staff

Cons:

Dirty sticky floors in my room
Noisy guests

2026-09-01 • via Nuitee
S
Shangguanqy • family_with_children • us
6
2026-08-31 • via Nuitee
E
Eileen • couple • us
9
Cons:

Bar and restaurant not open.

2026-08-25 • via Nuitee
J
Jie • solo_traveller • us
6
Cons:

The pool was closed

2026-08-21 • via Nuitee
6
627sheebat • Family
4
i will think twice for this facility
Pros:

Sorry to say that my stay in this place was not pleasant.Bathroom towels were dirty, called to the front desk , guy asked why?what? then said i will ask someone to bring clean towels ,waited 30 mts no one showed up ,said everyone leaves after 4.30 pm.After i insisted on getting clean towels a lady brought couple clean towels .No bottle water in room.Breakfast was cold , end up microwaving .I stayed out of country in HGI, EXCELLENT ,that's why i booked it in NJ.

2026-08-19 • via Tripadvisor
N
Nicholas • couple • us
10
2026-08-18 • via Nuitee
G
geraldbZ2511BQ • Business
4
Fine room, no accountable management on site
Pros:

I stayed here on August 16, 2026 on business, as a Gold member with a meeting nearby the following morning. I want to be fair: the room was clean and the location works well for anyone with business in the area or heading into Manhattan. My issue is entirely with how the property handles a problem once you raise one.

The premium in-room snack and beverage amenity that came with my rate was not in the room when I arrived. That has now happened on several stays here, so I no longer read it as an accident. The items were brought up around 5:30 PM after I raised it at the front desk.

I asked to speak with the General Manager. I was told no upper management was on the property and offered only an extension to call the following day — after I would have already checked out. The front desk gave me an email address for management that bounced back, and then a corrected one that turned out to be a shared catch-all inbox rather than an actual manager. A third address was offered with no explanation of who it belonged to.

What decided this review: a staff member approached me and, over one conversation, asked six separate times whether she could book me into a different hotel. I had asked to speak with a manager. I had not asked to leave, and said so. Being repeatedly encouraged to go elsewhere rather than having the issue addressed is the part I'd want another business traveler to know about before booking.

If you need a bed near the GW Bridge for a night, it will do. If you might need a manager, plan accordingly.

2026-08-16 • via Tripadvisor
A
abdullah • family_with_children • us
1
2026-08-14 • via Nuitee