Mars Garden Hotel Hakata

Hotels
8.5 (1344 reviews)
Hakata-ku Hakataeki-Chuogai 4-10 , Fukuoka , jp
+81 92-434-1311

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Food quality
Cons:
Service staff communication
Small room size

Categories

Cleanliness
8.71
Reviews indicate that the rooms were clean and well-maintained.
Service
7.68
Mixed reviews on service quality; while many had positive experiences, there were specific complaints about staff communication.
Location
9.22
Consistently praised for being near the station, making it very convenient.
Room Quality
7.67
Room sizes were noted as small, which is common in Japanese hotels.
Amenities
8.7
General satisfaction with provided amenities; specific highlight on breakfast options.
Value for Money
8.16
Some concerns about the accommodation charge not being transparent, affecting perceived value.
Food and Beverage
9.21
Breakfast received high praise, noted as a highlight of the stay.
Overall Experience
8.68
Overall a good experience with a few noted issues but generally positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:11

Property Description

Modern Rooms with Free Broadband Internet
Experience comfort and convenience at Mars Garden Hotel Hakata with modern rooms equipped with free broadband internet. Relax in style with a full private bathroom and enjoy entertainment on a flat-screen TV.

Convenient Location
Situated just a 2-minute walk from Hakata Train Station, our hotel offers easy access to key attractions. Explore Fukuoka Airport, Tenjin Underground Mall, and Fukuoka Yahoo Dome with a short subway ride or taxi journey.

Dining and Services
Indulge in Japanese and Chinese delicacies at Tebaya Restaurant or unwind with a relaxing massage. Need transportation? Our hotel can arrange car hire for your convenience.

Book your stay at Mars Garden Hotel Hakata for a seamless blend of comfort and accessibility.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Location

Guest Reviews

8.5
Based on 1344 reviews
Cleanliness: 8.71
Service: 7.68
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
T
TAKAKO • solo_traveller • jp
8
Pros:

駅から近く、静かで良かったです。
朝食が、美味しく、ゆったりとした気分で食事できました。

Cons:

浴槽のざらつきが、嫌でした。

2026-08-08 • via Nuitee
Y
Yu Ying • solo_traveller • tw
10
2026-08-07 • via Nuitee
E
Eric • solo_traveller • us
10
2026-08-07 • via Nuitee
蔡 • family_with_children • tw
8
Pros:

備品很讚，還有雪肌精的化妝水和乳液

2026-08-06 • via Nuitee
W
Wan Kiang • couple • sg
8
2026-08-05 • via Nuitee
三ツ村 • solo_traveller • jp
10
最高福岡来る時はここで間違いない
Pros:

全部が綺麗、コスパ良すぎる

Cons:

ランドリーあるけど各階に1個ずつしかないのでいうほど自由には使えない、取り合いになる

2026-08-05 • via Nuitee
N
NAOHISA • couple • jp
10
良いホテルでした。
Pros:

ロビー、室内、レストラン、部屋の至る所が綺麗でした。
朝食も美味かったです。

Cons:

気温が高いからということもあるのかもしれませんが、シャワーのお湯が熱くボリュームを水側マックスにしてようやくちょうど良い温かさになった。

2026-08-04 • via Nuitee
C
CHI HING • couple • hk
10
Thank you very much for your outstanding services
2026-08-04 • via Nuitee
T
taeyung kwak • solo_traveller • kr
8
2026-08-04 • via Nuitee
T
taeyung kwak • solo_traveller • kr
9
2026-08-03 • via Nuitee
S
SEIKO • solo_traveller • jp
8
便利
Pros:

ペットボトル
駅近くで交通の便がよい
ウォッシュタオル
和食の朝ご飯がおいしい

Cons:

バスタオルが少しかたい

2026-08-03 • via Nuitee
H
Huei Yu • solo_traveller • tw
8
Pros:

服務人員親切，住宿地點好。

Cons:

無

2026-08-03 • via Nuitee
F
FUMIE • couple • jp
9
2026-08-02 • via Nuitee
Y
YUKIKO • solo_traveller • jp
10
Pros:

スタッフが良い。博多に来たときは、また泊まります。

Cons:

特になし

2026-07-25 • via Nuitee
S
Seong-og • family_with_children • fr
8
2026-07-23 • via Nuitee
Y
YUMI • family_with_children • jp
10
チェックアウト後のスーツケース預かりも助かりました。
Pros:

洗面台に雪肌精が置いてありとても良かったです

Cons:

冷蔵庫が冷えず、暑くて冷たい飲み物を飲みたくても一晩入れていてもぬるいままでした。

2026-07-23 • via Nuitee
S
SUET MAN • couple • hk
8
早餐豐富
Pros:

位置優越

Cons:

空間較少

2026-07-23 • via Nuitee
T
Thanatat • solo_traveller • th
7
Pros:

Location, room, cleanliness

Cons:

Key card to tap in during 00:00-06:00.
I almost miss the flight because their were to way to exit the hotel, I call taxi and went out to show the driver due to driver came at the main road site and i'm on the other sites, when i came out i need to put my luggage in front of the lobby then the door lock and i can't get into the lobby to get my luggage. it takes serveral minute to call the staff to saw.

2026-07-21 • via Nuitee
Y
yuu • solo_traveller • jp
10
2026-07-21 • via Nuitee
H
HIGASHITANI • solo_traveller • jp
8
楽しかった
Pros:

スタッフの皆さんが全員丁寧な接客で、一人旅のサポートをしてくれたところ

Cons:

ホテルの部屋からの景色と
隣の部屋の人がトイレ使った時にめちゃくちゃ音が聞こえてくる

2026-07-20 • via Nuitee