Mars Garden Hotel Hakata

Hotels
8.5 (1197 reviews)
Hakata-ku Hakataeki-Chuogai 4-10 , Fukuoka , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Food quality
Cons:
Service staff communication
Small room size

Categories

Cleanliness
8.71
Reviews indicate that the rooms were clean and well-maintained.
Service
7.68
Mixed reviews on service quality; while many had positive experiences, there were specific complaints about staff communication.
Location
9.22
Consistently praised for being near the station, making it very convenient.
Room Quality
7.67
Room sizes were noted as small, which is common in Japanese hotels.
Amenities
8.7
General satisfaction with provided amenities; specific highlight on breakfast options.
Value for Money
8.16
Some concerns about the accommodation charge not being transparent, affecting perceived value.
Food and Beverage
9.21
Breakfast received high praise, noted as a highlight of the stay.
Overall Experience
8.68
Overall a good experience with a few noted issues but generally positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:11

Property Description

Modern Rooms with Free Broadband Internet
Experience comfort and convenience at Mars Garden Hotel Hakata with modern rooms equipped with free broadband internet. Relax in style with a full private bathroom and enjoy entertainment on a flat-screen TV.

Convenient Location
Situated just a 2-minute walk from Hakata Train Station, our hotel offers easy access to key attractions. Explore Fukuoka Airport, Tenjin Underground Mall, and Fukuoka Yahoo Dome with a short subway ride or taxi journey.

Dining and Services
Indulge in Japanese and Chinese delicacies at Tebaya Restaurant or unwind with a relaxing massage. Need transportation? Our hotel can arrange car hire for your convenience.

Book your stay at Mars Garden Hotel Hakata for a seamless blend of comfort and accessibility.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1700 per day.

Location

Guest Reviews

8.5
Based on 1197 reviews
Cleanliness: 8.71
Service: 7.68
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
N
Nikki • solo_traveller • au
9
Pros:

Fantastic service and friendly staff, exceptional breakfast and very clean. Location was very convenient to station

Cons:

Room was alot smaller than expected

2026-05-09 • via Nuitee
H
Hui-jyun • family_with_children • tw
10
2026-05-09 • via Nuitee
瑞玲 • couple • tw
9
Pros:

地點方便緊鄰博多車站，搭巴士遊行程集合走路就到，自由行景點交通超方便

Cons:

每天的早餐菜單都一樣，住了6天，感覺早餐可以每天更換

2026-05-08 • via Nuitee
K
Kiyoshi • couple • jp
8
好立地
Pros:

素晴らしい立地と朝食が美味しい

Cons:

セミダブルの部屋を２名で使用したのですが、部屋が狭かった。

2026-05-08 • via Nuitee
M
maruo • solo_traveller • jp
10
2026-05-08 • via Nuitee
A
Angelica • solo_traveller • nl
7
Prima verblijf
Pros:

De ligging en het goed verzorgde ontbijt.

Cons:

De kamer is klein, er is geen mogelijkheid om je kleding op te hangen en de ramen kunnen niet open en zijn geblindeerd.

2026-05-07 • via Nuitee
E
Emiri • solo_traveller • jp
10
2026-05-07 • via Nuitee
A
ataru • couple • jp
10
最高だった！
Pros:

スタッフの対応が良かった。

Cons:

特になし

2026-05-06 • via Nuitee
S
sato • couple • jp
8
一言で言うならありがたいし最高でした！
Pros:

当日別のサイトで頼んだホテルがシステムエラーで予約できてておらず、急遽探しました。ゴールデンウィーク中にお得にお泊まりできて良かったです！
また、アプリが原因でショートステイになっていたのですが、気づかず通常時間に伺ってしまいましたが、丁寧に受付の女性が対応して下さり気持ちよくお泊まりできました。

Cons:

ヘアーアイロンをお借りしたかったのですが、ないとのことで…
ただ、ReFaが使えるお部屋が1日5部屋限定で1500円のアップグレードでお泊まりできたことをポスターで知りました。
ご案内した上で本日はもうお泊まり出来ないことを伝えて頂けるとすごく嬉しかったな…と…1500円出したらもしかして借りれたのでは…？とか…忘れた自分が悪いのですが
あとは出来れば安物でいいのでヘアーアイロン置いてていただけると凄く嬉しいです…

と、駐車場があると記載されていたのに実際は満車で停められず、別の駐車場に停めました。

また、こちらはホテルにではなくbookingのアプリが原因ですが、英語ではショートステイになっており、日本語では通常の時間が表示されていた為思ったより早くチェックアウトすることになりました…

2026-05-06 • via Nuitee
Y
YUNG TZU • couple • tw
10
Pros:

工作人員很親切👍

2026-05-05 • via Nuitee
R
RITSUO • solo_traveller • jp
6
2026-05-05 • via Nuitee
J
J • solo_traveller • tw
9
Pros:

地點超方便，飯店人員服務態度好。

Cons:

無

2026-05-04 • via Nuitee
H
Hock Yang • couple • au
10
Pros:

Very convenient and near to Hakata Station.

2026-05-04 • via Nuitee
N
NISHI • solo_traveller • jp
10
最高です！
Pros:

とにかく綺麗。
忘れ物をしたけど直ぐに連絡がきて丁寧に対応してくれた！

2026-05-03 • via Nuitee
Y
Yi Ling • couple • tw
10
2026-05-03 • via Nuitee
J
JIN • extended_group • sg
8
Pros:

Check-in was smooth and fast. The staff was also very friendly as well, and was able to explain to us on our next-day breakfast meals. The local japanese breakfast meal was also delicious and filling! :)

Cons:

Nil

2026-05-03 • via Nuitee
Y
Y • couple • tw
8
2026-05-03 • via Nuitee
K
Kanahara • solo_traveller • jp
9
駅近で便利
Pros:

洗面所が明るくてお化粧しやすく良かったです。

Cons:

ベットにデジタルの時計があれば良いなと思いました。

2026-05-03 • via Nuitee
V
Valapa • extended_group • th
10
ถ้ามีโอกาสจะพักที่นี่อีก
Pros:

ทำเลดีมากใกล้สถานี มีโลชั่นบำรุงผิว Kose ให้ใช้

Cons:

ไม่มีหมวกคุมผมอาบน้ำ

2026-05-02 • via Nuitee
W
Wanting • solo_traveller • tw
8
2026-05-02 • via Nuitee