Panorama Palace Hotel

Hotels
7.3 (188 reviews)
Piazza Scarpati,1 , Meta , it

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Good location
Cons:
Poor breakfast quality
Small and dated rooms
Limited amenities

Categories

Cleanliness
6.63
Mixed review, noted cleaning issues in some reviews.
Service
8.6
Generally positive sentiment about service, described as good and friendly.
Location
8.64
Multiple reviews praised the excellent location and stunning views.
Room Quality
6.59
Some reviews criticized the rooms being small and dated.
Amenities
6.12
Limited amenities available, particularly dining and pool options received mixed feedback.
Value for Money
7.08
Mixed feelings; some found it overpriced for the quality offered.
Food and Beverage
6.63
Consistent feedback indicated that breakfast was lacking in variety and quality.
Overall Experience
8.1
Positive experiences overall, though concerns noted about specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:43

Property Description

Luxurious Accommodation
Indulge in 4-star luxury with flat-screen TVs, sea views & air conditioning.

Scenic Beachfront Location
Enjoy stunning views and beach access just steps away from Meta Lido Beach.

Exceptional Dining and Leisure
Relish in a delicious continental breakfast, unwind at the seasonal outdoor pool, and sip cocktails at the on-site bar.

Book now to experience seaside sophistication at Panorama Palace Hotel.

Important information:

On-site parking is limited and subject to availability. Gas-powered cars cannot park here.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 188 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 6.59
Amenities: 6.12
Value for Money: 7.08
Food and Beverage: 6.63
Overall Experience: 8.1
R
Rogerio couple br
1
Pessíma e aconselho a não irem neste hotel.
Pros:

A unica coisa boa do hotel é a vista da praça a frente do hotel, e não digo do hotel pois nossa vista era de um predio lateral.

Cons:

Localização péssima, mais de 45 min para chegar ao centro de onibus pois de taxi um custo absurdo tabelado de 55 euros no minimo, cafe da manhã pessímo sem opções, wifi pessímo caindo a todo momento e necessitava reconectar manualmente, recepcionista pessímo se empatia e minima educação, não possui televisão e sim um monitor minusculo na parede que travava ao trocar de canais.

2026-07-01 via Nuitee
M
Milena solo_traveller it
8
Pros:

La vista, la piscina, la stanza grande e luminosa

2026-06-30 via Nuitee
R
Rogerio couple br
3
Decepcionante a enganação e o constrangimento e posteriormente descobrir a pessima logística com táxi tabelado ao preço
Pros:

Nada

Cons:

Localização péssima e sem apoio logístico do hotel.

2026-06-23 via Nuitee
G
giovanna couple it
8
Pros:

La vista

2026-06-21 via Nuitee
J
John couple ie
10
2026-06-20 via Nuitee
N
neilfhughes Couples Wirral, Merseyside, England
8
Enjoyable stay as a base for touring the Amalfi Drive and Capri
Pros:

This hotel has one of the most attractive locations in Sorrento, as the name suggests wonderful panoramic sea view and access via a public lift to a sandy beach and restaurants down below. Situated in Mate there are frequent buses to Sorrento itself but the location is otherwise quite remote.

We stayed in a sea view room which was large but rather old fashioned. The same applied to the restaurant, breakfast and dinner were included. You sit at the same table every night and order your dinner from a limited menu the preceding night. Service is friendly and with a sense of humour. Public areas are attractive and well maintained.

Work is ongoing outside the hotel to create a piazza looking out across the bay, a pleasant place to sit after the evening meal.

2026-06-17 via Tripadvisor
M
Malgorzata solo_traveller gb
2
Cons:

We are very dissatisfied with our stay at this hotel.
Every day, the air conditioning was switched off during the daytime. It seemed to be done purely to save money, which is unacceptable. We paid for our stay and expected to have access to basic amenities, including air conditioning, at all times.
We also experienced problems with hot water. On one occasion, we returned to the hotel earlier than usual and there was no hot water available for a shower. I had to go to reception and ask them to turn it on.
The most disturbing incident happened when we were in our room during the day. The air conditioning had been running normally, and suddenly we heard a knock on the door. Before we had a chance to respond, a member of staff entered the room without permission. She did not wait for us to say "come in." It seemed as though she assumed we were out and came to switch off the air conditioning. As an excuse, she brought a small bottle of water and claimed she had come to deliver it. One small bottle for two people, which nobody had requested, was clearly just a pretext for entering the room.
This was a serious invasion of our privacy and completely unprofessional behavior.
Overall, this was a terrible experience. The constant attempts to save money at guests' expense, the lack of hot water, and the staff entering our room without permission made our stay very unpleasant. I would not recommend this hotel to anyone and would strongly advise others to stay elsewhere.

2026-06-16 via Nuitee
P
patricia solo_traveller pa
8
Pros:

La vista y la atención del personal en el desayuno.

Cons:

El desayuno era bueno, pero las fotografías generaron mejores expectativas.

2026-06-12 via Nuitee
L
Laura solo_traveller es
7
Buen hotel con Mal desayuno
Pros:

Cogimos habitacion com vistas… valio la pena!!! Muy Buenas vistas

Cons:

El desayuno, Malo y escaso
El parking, de pago; 15€x Noche

2026-06-12 via Nuitee
A
Abed El Rahman couple sa
1
This is definitely not a 4 stars hotel, 2 stars will be fair enough
Pros:

View is wonderful and meta is a beautiful village

Cons:

Very bad service, no internet and no ac
They didn’t even bother to fix it regardless of multiple reminder

2026-06-11 via Nuitee
W
WESLEY couple br
1
Enganação total
Pros:

Nada

Cons:

Tv não funciona , ar condicionado barulhento, café da manhã não é o que anunciam em as fotos no site .
Piscina suja.

2026-06-09 via Nuitee
T
tinarG2683XC Couples
2
Awful. Not a 4 star hotel
Pros:

This is definitely not a 4 star hotel. Rooms are very very basic and no better than hostels I have stayed in. The pool and terrace had no shade, or anything to make it look nice and were not really useable. The food was awful and most certainly not cooked fresh. Set menu and set seating plan felt like school dinners. The location is not Sorrento as we were told and I have only just noticed it says shuttle bus, I have no idea what that was but it was not offered to us. We had to take train or bus into Sorrento as there was very little nearby and the station was a good mile away up hill! Only positives were staff were mostly pleasant (except restaurant) and the bedding on our tiny single beds was very clean and fresh. The cleanliness throughout was the only redeeming feature.

2026-06-07 via Tripadvisor
M
Martino extended_group it
10
2026-06-01 via Nuitee
F
Francesco solo_traveller de
8
2026-05-29 via Nuitee
N
Natalia del Valle solo_traveller ar
10
2026-05-24 via Nuitee
F
Friedrich solo_traveller at
6
Einmal und nie wieder
Pros:

Gute Lage auf der Halbinsel nahe Sorrent.

Cons:

Frühstücksbuffet unter jeder Kritik. Hat nichts mit den Abbildungen auf Booking gemeinsam.

Die Schallisolierung zwischen den Zimmern ist praktisch nicht vorhanden. Man hört das Schnarchen im Nachbarzimmer.

Garagenabfahrt ist so steil, dass längere Auto regelmäßig aufsitzen.

2026-05-08 via Nuitee
A
Andrea couple it
10
2026-04-27 via Nuitee
M
Marco couple it
10
Tutto perfetto
Pros:

Tutto

Cons:

Nulla

2026-04-26 via Nuitee
G
Giuseppe family_with_children it
8
Fine settimana a Meta di Sorrento
Pros:

Struttura in posizione privilegiata, stupenda la vista dalla camera. Garage comodo sotto la Struttura. Personale molto gentile e professionale. Da tornarci.

Cons:

All'arrivo mancavano gli asciugamani del bagno ma subito li hanno portati. Televisione piccolo e non utilizzabile mancando il telecomando. Colazione deludente, solo pochi prodotti industriali senza prodotti locali e con poca scelta, ben diversa dalle foto pubblicate.

2026-03-29 via Nuitee
I
Iolanda extended_group it
7
Pros:

La vista

Cons:

I letti

2026-01-19 via Nuitee