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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Heating
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Terrace
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Family rooms
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Garden
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Luggage storage
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Tour desk
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Public Bath
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Plunge pool
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Outdoor furniture
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Shallow end
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
Review Highlights
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Property Description
Luxurious Accommodations and Amenities
Hotel Palmas de La Serena offers newly renovated private rooms and cottages just steps away from the beach. Each room features a minibar, flat-screen TV, and a balcony with garden and pool views. Cottages include a fully equipped kitchen and direct garden access, providing a unique and relaxing stay.
Tranquil Outdoor Oasis
Enjoy the outdoor swimming pool surrounded by lush gardens and palm trees, creating a serene atmosphere for relaxation. Whether you're lounging by the pool or strolling through the gardens, Hotel Palmas de La Serena offers a peaceful escape.
Convenient Location
Situated just 300 meters from the beach and close to various dining options, Hotel Palmas de La Serena provides the perfect blend of relaxation and convenience. With free WiFi and parking, your stay is sure to be hassle-free.
Book your stay at Hotel Palmas de La Serena for a truly rejuvenating experience.
All guests must provide a valid credit card or a cash guarantee upon check-in.
LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Amplitud de la habitación y comodidad
Falta de aislación acústica entre habitaciones
- Old facilities, no maintenance.
- awful bathroom for an hotel and cheap bed clothes.
- there’s no pedestrian access everything is through the car access.
- breakfast service is extremely basic, they said it was a buffet type thing but the only thing they serve is bread (not fresh nor the typical bread that the locals buy), ham and cheese, yoghurt and cereal.
Everything
El desayuno se cobra aparte y no es tan bueno
Nooo incluyo desayuno lo malo que tiene , solo fue una taza de cafe .-
El piso de la tina del baño , muy peligrosa , resbaladiza , ojo con eso , se puede producir un accidente que lamentar ......
La ubicación y el trato del personal, todos muy atentos
El aire acondicionado no funcionaba y tampoco habia shampoo en la habitación.
La ubicación es excelente, incluyendo la seguridad. El mantenimiento se ve descuidado, pero puede ser porque es temporada baja, tal vez mejore sustancialmente en verano.
El desayuno buffet no es variado, pero si es muy suficiente para ser un buen desayuno.
Nosotros fuimos por trabajo, pero se ve un excelente lugar para salir y desconectarse unos días. Volveríamos nuevamente.
El sábado en la noche, tras una reunión, nos abrió la puerta un joven que no habíamos visto, y dejó una estela de olor a marihuana. De ahí, todo bien.
Cercano a la Avenida del Mar, Habitación amplia, limpia y hermosa, piscina maravillosa aunq no temperada, lugar de emplazamiento del Hotel hermoso tranquilo y apacible
Revisar cerraduras, al menos la de mi habitación parecía un poco endeble, los muebles del balcón igual cambiarlos o limpiarlos mejor, poner shampoos pequeños en baño solo había jabon
Excelente la atención, buenas instalaciones, limpio, el entorno tranquilo, cerca de la playa, ideal para descansar y desconectarse, una grata estadía
Lejos de locales para ir a comer caminando y pocos alrededor
Excelente calidad del espacio.
Todo excelente.
Buenas tardes, las camas eran cómodas...
Los basureros estaban a la pasada de los estacionamientos.
La ubicación, tranquilidad y tarifa.
El pan del desayuno y había olor a humedad en la habitación, no se si será producto de lo ocurrido este año en La Serena.
Silencio
Sin atención a la habitación
La ubicación es buena , cerca de todo
Las instalaciones , como acceso y puerta de entrada a la habitacion , se encuentra en estado antiguo , la chapa de la puerta no trasmite seguridad . el baño es enorme pero es como estar en casa , no en un hotel
La ubicación y el personal, muy bueno
El olor a humedad en la habitación era muy fuerte
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