Hotel Catania Town

Hotels
8 (175 reviews)
Via S.M Di Betlem 18 , Catania , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.09
Several reviews mentioned issues with cleanliness, including long wait times for room cleaning.
Service
8.56
Service was described variably, with some friendly staff but issues reported with responsiveness and professionalism.
Location
10
The location is considered a strong point, conveniently placed near shops and attractions.
Room Quality
8.1
Rooms were reported to be clean but in need of upgrades, with issues mentioned regarding comfort.
Amenities
7.05
Amenities were described negatively, particularly concerning advertised items that were not available.
Value for Money
8.08
Mixed sentiments about value for money, with some complaints about additional charges and perceived overpricing.
Food and Beverage
6.04
Breakfast offering mentioned only industrial products; overall dissatisfaction with food quality.
Overall Experience
9.09
Guests overall enjoyed their stay, though significant concerns were raised regarding service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:08

Property Description

Convenient Location
Hotel Catania Town, just 150 metres from Via Etnea, offers a prime spot in the heart of the city's bustling daily market area.

Modern Comforts
The hotel boasts modern air-conditioned rooms with flat-screen TVs, light-wood furnishings, and parquet floors. Guests can also enjoy complimentary Wi-Fi throughout the property.

Delicious Dining Options
Start your day with a buffet breakfast featuring a variety of options, including eggs, ham, fresh fruit, and homemade cakes. Take advantage of discounts at local restaurants for a taste of authentic Sicilian cuisine.

Experience the best of Catania at Hotel Catania Town. Book your stay now for a memorable and comfortable visit.

Important information:

A surcharge of EUR 10 applies for arrivals 22:00. All requests for late arrival are subject to confirmation by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CTA

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 175 reviews
Cleanliness: 7.09
Service: 8.56
Location: 10
Room Quality: 8.1
Amenities: 7.05
Value for Money: 8.08
Food and Beverage: 6.04
Overall Experience: 9.09
D
Diriana • extended_group • mt
7
2026-02-08 • via Nuitee
V
Vitaliy • family_with_children • it
3
2026-01-19 • via Nuitee
A
Alcock • extended_group • mt
8
Pros:

How close it was to the market

2026-01-08 • via Nuitee
A
ANTONIO • extended_group • it
1
Non so chi abbia dato 3 stelle, ma sicuramente chi le ha date è un incompetente. Iniziamo col dire che la receptionista
Pros:

Nulla

2026-01-04 • via Nuitee
J
Jeanne • couple • fr
5
Pros:

Problème du marché tous les jours au pied de l’immeuble à partir de 5h du matin !

2025-12-15 • via Nuitee
R
Rodianne • family_with_children • mt
10
Pros:

This was my second time staying at Hotel Catania Town, and the experience was every bit as enjoyable as my first visit—if not even better. One of the main reasons I chose to return is the consistently warm and welcoming atmosphere created by the staff. From check-in to check-out, every team member I interacted with was friendly, attentive, and genuinely committed to ensuring guests have a comfortable and pleasant stay. My room was clean, comfortable, and well-kept, offering everything I needed.One of the greatest advantages of Hotel Catania Town is its fantastic location. Situated right in the heart of Catania, it gives you easy access to shops, restaurants, cafés, and major attractions. Whether you want to explore historical sites, enjoy the local cuisine, or simply take a stroll through the city, everything is just steps away.Breakfast each morning was satisfying, with fresh options

2025-11-26 • via Nuitee
K
KYRIAKOS • family_with_children • fi
2
Pros:

When arrived was nobody at the hotel and we have to wait in the street trying to call the hotel number which nobody answer
After few hours some one contact me via WhatsApp she tell me a code to open a small safe out of the building and get from there a key to entrance the hotel and the room around 18.30.

The first time to clean the room it was wensday after I complain.
When I make the reservation I believe that was the breakfast included but they ask 7 euro per person.

Cons:

Nothing.

2025-11-08 • via Nuitee
M
Marcello • couple • it
3
Pros:

Ottima posizione

Cons:

Parcheggi non disponibili,se non a pagamento,per via del mercato sottostante,quotidiano,porta di ingresso scorrevole,non funzionante(forzata?)finestra della stanza mal richiudibile , rumore idraulico non meglio precisabile ma continuo , colazione a base solo di prodotti industriali.

2025-10-25 • via Nuitee
D
Doménico • family_with_children • es
7
2025-10-24 • via Nuitee
F
Fitzpatrick • couple • ie
1
AVOID AT ALL COSTS
Pros:

only good thing was location

Cons:

where to begin they tried to over charge us by 150 euro resulting in me calling bookings to confirm my price and still it was argued but I only paid quoted price in the end but very rude and ignorant with us. Free toiletries is an absolute joke a bar of soap the size of your thumb and 1 tiny shampoo and conditioner NO kettle in the room as stated on booking.
right over a daily market that starts setting up at 5.30am. no one in reception from about 11.00 am onwards.

2025-10-09 • via Nuitee
V
Valeria
6
Razoável, localização perto de muitos locais a vis
Pros:

A localização é boa, perto de muitas coisas. O café da manhã é bem simples mesmo. A recepção foi tranquila. O banheiro tinha um cheiro ruim, principalmente se deixasse a ventilação funcionando. Quarto com ar e tv.

2025-10-08 • via Nuitee
I
itala • partner
2
Pros:

Breakfast poor no front desk wait long time to give ua the key

2025-10-07 • via Nuitee
A
Anu
10
Pros:

Sijainti keskustassa, lähellä ostoskatua ja ravintoloita. Aamiainen ok. Parkkitalo 100m päässä 12€/vrk.

2025-10-07 • via Nuitee
3
334traceyf • Couples • Dublin, County Dublin
2
Avoid at all costs
Pros:

Do not stay in this hotel if you can help it, from them trying to overcharge us by €150.00 euros to the lack of customer service and smart comments I would not advise people to stay here. In the end I only paid what I had booked for through Bookings.com but the Director and Receptionist tried to insist that a twin room is only for one person despite having 2 guest confirmed on the booking. This was only paid for after I had to call Bookings myself as the hotel conveniently could not get an answer !!!
There is no kettle in the room as is advertised. Do not believe that that there are free toiletries as there was a bar of soap the size of a thumb to shower with, photos below will show. Room is dated and bathroom could do with an upgrade. A market is outside the hotel and each morning set up starts at 5.30am.
The only positive I have is the location it is central to all the sights you may want to see. Its not very clean and smells not too pleasant. If I could give a zero rating I would

2025-09-26 • via Tripadvisor
E
Emilio
8
Buon Hotel con ottimo prezzo in centro a Catania.
Pros:

Buon Hotel familiare - solo 7 stanze - con ottimo prezzo in centro a Catania. Camere con aria condizionata e pulite.

2025-09-21 • via Nuitee
T
Tatiana • partner
4
Pros:

Market under widows every day atound 5 am wake up. Not frendly staff. Not cleaning 4-5 days. Ask always towels change. Not happy about any service. Di not speak or understand english. Ask always cash for coffee 3 times expensive .never usrd breakfast. Just go to cafee across 2 min. City tax asked to pay in cash 3 euro per night and person . But city tax is 1.5 euro we found out.

2025-09-06 • via Nuitee
E
Edward • extended_group • mt
5
Hotel located in the centre of Catania. But in our room there was a big smell of sewage.
Pros:

Location

Cons:

Smell of sewage in room and public areas.

2025-09-01 • via Nuitee
S
Silvia • solo_traveller • es
1
Pros:

No pude quedarme
Suciedad y ruido inmundos
No me devuelven el dinero.

Cons:

Inmundo
Tercer mundiata
Sucio
No pude quedarme y se quedaron el dinero
Envío foto de los sofás de la recepcion

2025-08-07 • via Nuitee
F
Francesco • family_with_children • it
7
Pros:

Ottimo

2025-07-10 • via Nuitee
G
gino_ser • extended_group • it
4
2025-07-07 • via Nuitee