Sotetsu Fresa Inn Higashi Shinjuku

Hotels
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Sotetsu Fresa Inn
8.3 (4830 reviews)
Shinjuku-ku, Shinjuku 7-27-9 , Tokyo , jp
+81 3-6892-2032

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean facilities
Cons:
Small rooms
Noisy guests

Categories

Cleanliness
8.44
The hotel is clean and offers a lot of free amenities.
Service
8.91
Staff were very helpful, kind, and spoke good English.
Location
8.95
Great location right above Higashi Shinjuku station, convenient for getting around.
Room Quality
7.4
Rooms are small, with some complaints about bed comfort, but overall comfortable.
Amenities
8.43
Free amenities available near the elevator and good options provided.
Value for Money
7.89
Overall good value considering the location and amenities.
Food and Beverage
7.94
Convenient access to nearby dining options.
Overall Experience
8.41
Guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:06

Property Description

Convenient Location
Sotetsu Fresa Inn Higashi Shinjuku is centrally located in Tokyo, right by Higashi Shinjuku Subway Station, offering easy access to popular destinations like Roppongi and Tsukiji Market.

Modern Amenities
Enjoy free internet access, flat-screen TVs, and a fridge in the comfortable rooms at Sotetsu Fresa Inn Higashi Shinjuku. Business travelers will appreciate the fax and photocopying services available.

Dining Options
Indulge in a variety of cuisines at the hotel's two restaurants. Start your day with a breakfast buffet at Royal Host Restaurant and savor delicious Chinese dishes at Bamiyan Chinese Restaurant.

Ready to experience convenience and comfort in Tokyo? Book your stay at Sotetsu Fresa Inn Higashi Shinjuku now!

Important information:

Guests arriving after check-in hours (00:00) must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.

Please note that this property doesn't accept cash payments. Please use a credit card (Visa, Master, JCB, AMEX, Diners, Discover, Union Pay) or a QR code payment (LINE Pay, PayPay, d-Barai, auPAY, Rakuten Pay, ALIPAY, WeChatPay) for payment.

Please note there are no amenities such as toothbrushes and razors in the room. Please bring it from the free amenity corner in the lobby.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is needed) and costs JPY 1650 per day.

Location

Guest Reviews

8.3
Based on 4830 reviews
Cleanliness: 8.44
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 8.41
J
Javier • family_with_children • es
9
Pros:

Hotel bien ubicado, cerca de metro. Limpio y cómodo.

Cons:

No hay nada que indicar. Quizá el desayuno era mejorable, pero no en variedad, que intenta cubrir todos los tipos de desayunos internacionales, sino en la calidad del producto. Mejorable, pero no malo.

2026-07-25 • via Nuitee
S
Sergio • couple • es
9
Pros:

El desayuno y la ubicación es fantástico

2026-07-24 • via Nuitee
M
Marika • couple • re
10
Super hôtel, personnel très accueillant, emplacement calme
Pros:

L’emplacement calme

Cons:

Le Check in indépendant

2026-07-24 • via Nuitee
H
HENRIQUE • couple • br
7
Hotel para passar uma noite no máximo.
Pros:

Staff

Cons:

Limpeza

2026-07-23 • via Nuitee
W
Wateau • solo_traveller • fr
8
2026-07-23 • via Nuitee
E
elizabeth • couple • sg
6
Fair value for money
Pros:

Nxt to Subway

Cons:

Room too small and basic

2026-07-22 • via Nuitee
K
Konstantin • couple • at
8
Pros:

-Lage ist top
-hilfsbereites Personal

2026-07-22 • via Nuitee
M
María • couple • ec
8
Pros:

Está muy bien ubicado y junto a estaciones de tren y metro

Cons:

Nos tocó una habitación con aire acondicionado dañado y unos cajones que no se cerraba bien, parecía una habitación vieja

2026-07-22 • via Nuitee
L
Lukáš • couple • cz
8
2026-07-22 • via Nuitee
B
Beverley • solo_traveller • za
8
Very helpful staff. Easy to check in and out. The laundry facility is great (washer and separate dryer) easy to use.
Pros:

Good location (close to subway) and grocery stores. Central.
The rooms are well soundproofed.

Cons:

Carpet in rooms were a bit smelly (old?). It’s Japan so obviously space is tight.

2026-07-22 • via Nuitee
I
ilker • solo_traveller • tr
10
2026-07-22 • via Nuitee
B
Burcu • extended_group • tr
7
2026-07-22 • via Nuitee
G
Geert • family_with_children • be
9
2026-07-22 • via Nuitee
K
Karolina • family_with_children • pl
10
Super! Gorąco polecam
Pros:

Bardzo fajny hotel. Komfortowy, blisko dwie linie metra, właściwe obok. Blisko seven eleven w razie potrzeby. Smaczne śniadania.

2026-07-21 • via Nuitee
C
Carles • solo_traveller • es
9
2026-07-21 • via Nuitee
M
Marek • family_with_children • pl
8
2026-07-21 • via Nuitee
F
Fabrizio • solo_traveller • it
8
Ok
Pros:

La posizione

Cons:

Camera troppo piccola

2026-07-21 • via Nuitee
Y
YUTA • solo_traveller • jp
8
2026-07-21 • via Nuitee
L
Laura • couple • nl
1
Not that great
Pros:

the cleaning misses were nice tho, real sweet girls

Cons:

The rest of the staff were not that great, a lot of noice in the night. No breakfast not clear at all, small rooms felt like a chicken cage.. asked for an upgrade or extra matras but could not get it, I won’t recommend this hotel

2026-07-20 • via Nuitee
S
Sarah • couple • au
7
Great staff and location, but rooms could be bigger and no waiting to have breakfast.
Pros:

Really friendly staff and the location

Cons:

Really small rooms and the breakfast place should prioritise hotel guests on busy days. We were waiting for ages to get a table and then they cut off breakfast

2026-07-20 • via Nuitee