Sotetsu Fresa Inn Higashi Shinjuku

Hotels
•
Sotetsu Fresa Inn
8.3 (4554 reviews)
Shinjuku-ku, Shinjuku 7-27-9 , Tokyo , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Safety deposit box
Fax/photocopying
Currency exchange
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean facilities
Cons:
Small rooms
Noisy guests

Categories

Cleanliness
8.44
The hotel is clean and offers a lot of free amenities.
Service
8.91
Staff were very helpful, kind, and spoke good English.
Location
8.95
Great location right above Higashi Shinjuku station, convenient for getting around.
Room Quality
7.4
Rooms are small, with some complaints about bed comfort, but overall comfortable.
Amenities
8.43
Free amenities available near the elevator and good options provided.
Value for Money
7.89
Overall good value considering the location and amenities.
Food and Beverage
7.94
Convenient access to nearby dining options.
Overall Experience
8.41
Guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:06

Property Description

Convenient Location
Sotetsu Fresa Inn Higashi Shinjuku is centrally located in Tokyo, right by Higashi Shinjuku Subway Station, offering easy access to popular destinations like Roppongi and Tsukiji Market.

Modern Amenities
Enjoy free internet access, flat-screen TVs, and a fridge in the comfortable rooms at Sotetsu Fresa Inn Higashi Shinjuku. Business travelers will appreciate the fax and photocopying services available.

Dining Options
Indulge in a variety of cuisines at the hotel's two restaurants. Start your day with a breakfast buffet at Royal Host Restaurant and savor delicious Chinese dishes at Bamiyan Chinese Restaurant.

Ready to experience convenience and comfort in Tokyo? Book your stay at Sotetsu Fresa Inn Higashi Shinjuku now!

Important information:

Guests arriving after check-in hours (00:00) must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.

Please note that this property doesn't accept cash payments. Please use a credit card (Visa, Master, JCB, AMEX, Diners, Discover, Union Pay) or a QR code payment (LINE Pay, PayPay, d-Barai, auPAY, Rakuten Pay, ALIPAY, WeChatPay) for payment.

Please note there are no amenities such as toothbrushes and razors in the room. Please bring it from the free amenity corner in the lobby.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is needed) and costs JPY 1650 per day.

Location

Guest Reviews

8.3
Based on 4554 reviews
Cleanliness: 8.44
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 8.41
A
Amy • couple • au
8
Great stay
Pros:

The location

2026-04-10 • via Nuitee
L
Laura • couple • es
8
Genial
Pros:

Los amenties que daban que eran muy completos y el servicio del personal, cerca hay dos estaciones de metro

2026-04-09 • via Nuitee
M
Melody • solo_traveller • gb
10
Great location! Close to the underground station
Pros:

The location is great. 1 minutes away from the underground station. And 3 minutes walk from 711, 5 minutes walk to the bus stop. Clean and quite room.

Cons:

The room is a bit small. Can't lay down my luggage.

2026-04-08 • via Nuitee
D
Daisy • family_with_children • it
10
2026-04-08 • via Nuitee
A
Anna Rita • couple • it
10
Stupendo, tornerei sicuramente qui!!!
Pros:

Ho adorato tutto: posizione perfetta, a 1 min dalla stazione metro e a piedi è vicinissima alla stazione di Shinjuku. Le stanze sono piccoline, in stile giapponese, ma noi siamo riusciti comunque ad organizzarci bene.
L’albergo mette a disposizione tanti prodotti, tra cui elastici per capelli, prodotti skincare, spazzolini e anche i pigiami. Inoltre nei giorni di pioggia era possibile prendere in prestito i loro ombrelli.

Cons:

Niente

2026-04-07 • via Nuitee
A
Alessandra • family_with_children • it
9
Tokyo super!
Pros:

Ottima posizione proprio accanto ad una fermata della metro, forniscono ogni prodotto possibile per capelli, corpo, ecc, staff super disponibile, puoi spedire le valige in altre città servizio comodissimo. Per me davvero tutto perfetto e lo consiglio assolutamente se vuoi stare in una zona anche viva di sera (è a 10 min dal centro di Shinjuku).

Cons:

Pulizia camera non giornaliera ma di base la fanno ogni 3 gg, però la cosa positiva è che se metti richiesta apposita fuori dalla porta ti puliscono anche ogni giorno la stanza e ti portano asciugamani puliti, quindi si risolve molto facilmente il problema. Stanza molto piccola ma questo si sapeva già.

2026-04-06 • via Nuitee
E
Edel • couple • au
10
Excellent location!
Pros:

Super location by side subway. Near coffee/food places. Clean. Small but manageable.

Cons:

Nothing negative to report.

2026-04-06 • via Nuitee
J
Jana • family_with_children • de
7
Pros:

*gute Lage und Ausgangspunkt für diverse Erkundungen
*diverse Restaurants, Läden etc in direkter Umgebung
*Unterstützung beim Versenden der Koffer/Yamato

Cons:

*Kleinstes Zimmer unserer gesamten Rundreise durch Japan, der Koffer passt ausgeklappt nur aufs Bett. Es ist schon sehr beengt und dunkel im Zimmer (auch für japanische Verhältnisse)
*Zimmerservice nach 3 Nächten verpflichtend (wenig sinnvoll, wenn man bspw. dann am nächsten Tag abreist)

2026-04-06 • via Nuitee
M
Ming Yu • solo_traveller • tw
8
Check Out 時間是11:00AM，比大多數的飯店時間晚1小時，比較有充裕的時間整理行李和房間。飯店地理位置非常好，可以搭乘東京メトロ副都心線和都営大江戸線。櫃檯人員很友善，比Check In時間早抵達，飯店員工熱心協助我暫放行李。
Pros:

飯店位置直接在東京地下鐵副都心線東新宿站B2出口旁，而且還有電梯的設施，對遊客非常友善。

Cons:

沒有

2026-04-05 • via Nuitee
E
Erika • couple • it
6
Se migliorassero la pulizia delle camere, non escluderei di tornarci!
Pros:

La posizione

Cons:

Sporco…. In bagno sulla porta muffa, sulla gruccia muffa, il telecomando del gabinetto sporco, ai bordi della finestra tutta muffa.

2026-04-04 • via Nuitee
Y
youdith • family_with_children • il
8
Pros:

Great location!!!! Very nice and helpful staff 👌

Cons:

The bad was small and the toilet was loud

2026-04-04 • via Nuitee
S
Stig • family_with_children • no
9
Pros:

Meget god standard på rommet.
Hjelpsomt personale.
God frokost.

Cons:

Rommet var ikke større enn det burde være!

2026-04-02 • via Nuitee
J
Jonathan • family_with_children • fr
8
Pros:

Bon emplacement pour sortir dans les quartiers très animés et des lignes pour visiter. L'hôtel est propre et accueillant. Petit déjeuner copieux. Service top.

Cons:

La chambre est très petite mais on s'y fait!

2026-04-02 • via Nuitee
I
Ivy Melissa • family_with_children • us
10
Pros:

Very close to Train station, staff was excellent.

Cons:

The room were too small fro 2 people. 4

2026-04-02 • via Nuitee
M
Melania • couple • ch
7
2026-04-01 • via Nuitee
D
David Vargas • family_with_children • cr
8
2026-04-01 • via Nuitee
A
Aysun • couple • tr
10
Konum çok iyi oda boyutu çok iyi
Pros:

Tesisin konumu muhteşemdi. Her konuda aşırı yardımcı oldular. Odanın boyutu japonya standartlarına göre gayet iyiydi.

Cons:

Beğenmediğim birşeyi olmadı

2026-04-01 • via Nuitee
S
Shehnaz • couple • ca
8
2026-04-01 • via Nuitee
M
Ming Yi • family_with_children • tw
9
2026-03-31 • via Nuitee
L
Laurence • family_with_children • fr
7
2026-03-30 • via Nuitee