The Avenue

Hotels
7.6 (2508 reviews)
379 Victoria Avenue , Whanganui , NZ

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Heating
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Pool
Cons:
Food and Beverage
Room Quality

Categories

Cleanliness
7.99
The rooms were reported to be clean and tidy, but some complaints about towel freshness.
Service
8.46
Staff were cheerful and helpful, though there was a communication issue regarding the checkout.
Location
9
The location was frequently praised as perfect and convenient, close to supermarkets and food places.
Room Quality
6.95
Rooms were described as comfortable, but some were outdated and in need of a makeover.
Amenities
7.48
Amenities like the pool were highly praised, while some amenities were missing or under renovation.
Value for Money
6.94
Some guests felt the room pricing was high considering the outdated condition and missing services.
Food and Beverage
5.99
Restaurant and bar closure during stay caused disappointment, impacting dining options.
Overall Experience
7.96
Guests generally enjoyed their stay, with some great memories and comfort noted despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:46

Property Description

Renovated Rooms and Accommodation Options
The Avenue Hotel offers newly renovated rooms in a prime location, providing a comfortable stay for families, corporate groups, and travelers. With a variety of accommodation options including family units and apartments, guests can enjoy a refreshed and modern space during their visit.

Convenient Amenities and Nearby Attractions
Guests can take advantage of unlimited Wi-Fi and off-street parking while exploring the nearby Whanganui River, Virgina Lake, and city cycleway. The hotel's proximity to the town's arts and culture center, sports venues, and various dining options makes it an ideal choice for travelers looking to experience the local attractions.

Outdoor Pool and Relaxing Gardens
Unwind in the hotel's outdoor seasonal swimming pool surrounded by picturesque gardens, offering a tranquil setting to relax after a day of sightseeing. Although the restaurant and bar are undergoing renovations, guests can easily access nearby eateries and cafes for dining options, ensuring a delightful stay at The Avenue Hotel.

Book your stay at The Avenue Hotel for a rejuvenating and convenient experience in Whanganui.

Important information:

Please note that if you pay by AMEX or Diners Club card there will be a 2% transaction fee. There is no surcharge or transaction fee when paying by Visa/Mastercard or EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Please note when booking more than 4 rooms, different policies and additional supplements may apply. For more information please contact Kingsgate The Avenue Wanganui, using the contact details found on the booking form.

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WAG

Location

Guest Reviews

7.6
Based on 2508 reviews
Cleanliness: 7.99
Service: 8.46
Location: 9
Room Quality: 6.95
Amenities: 7.48
Value for Money: 6.94
Food and Beverage: 5.99
Overall Experience: 7.96
A
Anne • family_with_children • nz
10
Great stay, after arriving from the coromandel,
Pros:

Location is walking distance to everything, staff were amazing! Bar staff were awesome!

Cons:

Everything was really good! Nothing bad to say!

2026-10-24 • via Nuitee
L
Lyn • family_with_children • au
8
Pros:

Lovely room. Close to several grocery shops and a few eating places.

Cons:

No toaster. No tissues.

2026-10-24 • via Nuitee
P
Piata • family_with_children • nz
10
2026-10-24 • via Nuitee
C
Cheyenne • family_with_children • nz
5
2026-10-22 • via Nuitee
R
Rochelle • extended_group • nz
7
Great stay would fully recommend to others . Lovely clean rooms restaurant & cocktails are amazing
Pros:

Loved the restaurant and the bar was fantastic. Good rooms.

Cons:

The fire alarm went off, i know thats out of ur control but i didn't like that people drove away no one was accounted for numbers wise no head count . No acknowledgement on check out for a disruptive sleep , maybe a sorry would have been nice or just some kind of information. Other wise good will definitely be back.

2026-10-22 • via Nuitee
B
Brent • family_with_children • nz
10
2026-10-22 • via Nuitee
S
Sharlene • family_with_children • nz
9
Loved it
Pros:

Didn’t have the breakfast

2026-10-22 • via Nuitee
R
Raajh • couple • au
8
2026-10-22 • via Nuitee
A
April • couple • nz
5
Ok
Cons:

No sky TV limited tv channels

2026-10-21 • via Nuitee
J
Jennifer • solo_traveller • nz
8
2026-10-20 • via Nuitee
V
Victor • extended_group • nz
10
2026-10-20 • via Nuitee
R
Robyn • couple • nz
7
Inexpensive and handy to supermarket and connecting routes
Pros:

It was on the main road in and out of town. Clean and tidy

Cons:

I enquired about watching the all blacks game, hoping to eat and drink and watch but the tv was broken. So we ate and watched elsewhere. Which was a shame they couldn’t organise something because the outside bar and food area looked great.

2026-10-20 • via Nuitee
E
EmmaH91 • family_with_children • nz
9
2026-10-19 • via Nuitee
K
Kerrilee • family_with_children • nz
8
Pros:

Convenient location, good parking, room suited our needs

2026-10-18 • via Nuitee
G
Graham • family_with_children • nz
10
Pros:

Beautiful pool

Cons:

Small tv with maybe four channels

2026-10-17 • via Nuitee
A
Anthony • couple • nz
7
Hallways and room very outdated, needs a good refresh. Reception staff lacked enthusiasm.
Pros:

Location ideal for our needs.

Cons:

No towels in our room on arrival, however they did bring them 10 minutes later.

2026-10-16 • via Nuitee
P
Peter • family_with_children • at
8
2026-10-16 • via Nuitee
G
Gabbyc1 • family_with_children • nz
10
Pros:

Really nice. Good location. Good parking

2026-10-16 • via Nuitee
H
Helen • solo_traveller • nz
5
Not impressed
Pros:

Receptionist was helpful

Cons:

Very dated and untidy. No AC in my room. Poor internet

2026-10-15 • via Nuitee
S
Simon • couple • nz
6
2026-10-14 • via Nuitee