The Avenue

Hotels
7.6 (2442 reviews)
379 Victoria Avenue , Whanganui , nz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Heating
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Pool
Cons:
Food and Beverage
Room Quality

Categories

Cleanliness
7.99
The rooms were reported to be clean and tidy, but some complaints about towel freshness.
Service
8.46
Staff were cheerful and helpful, though there was a communication issue regarding the checkout.
Location
9
The location was frequently praised as perfect and convenient, close to supermarkets and food places.
Room Quality
6.95
Rooms were described as comfortable, but some were outdated and in need of a makeover.
Amenities
7.48
Amenities like the pool were highly praised, while some amenities were missing or under renovation.
Value for Money
6.94
Some guests felt the room pricing was high considering the outdated condition and missing services.
Food and Beverage
5.99
Restaurant and bar closure during stay caused disappointment, impacting dining options.
Overall Experience
7.96
Guests generally enjoyed their stay, with some great memories and comfort noted despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:46

Property Description

Renovated Rooms and Accommodation Options
The Avenue Hotel offers newly renovated rooms in a prime location, providing a comfortable stay for families, corporate groups, and travelers. With a variety of accommodation options including family units and apartments, guests can enjoy a refreshed and modern space during their visit.

Convenient Amenities and Nearby Attractions
Guests can take advantage of unlimited Wi-Fi and off-street parking while exploring the nearby Whanganui River, Virgina Lake, and city cycleway. The hotel's proximity to the town's arts and culture center, sports venues, and various dining options makes it an ideal choice for travelers looking to experience the local attractions.

Outdoor Pool and Relaxing Gardens
Unwind in the hotel's outdoor seasonal swimming pool surrounded by picturesque gardens, offering a tranquil setting to relax after a day of sightseeing. Although the restaurant and bar are undergoing renovations, guests can easily access nearby eateries and cafes for dining options, ensuring a delightful stay at The Avenue Hotel.

Book your stay at The Avenue Hotel for a rejuvenating and convenient experience in Whanganui.

Important information:

Please note that if you pay by AMEX or Diners Club card there will be a 2% transaction fee. There is no surcharge or transaction fee when paying by Visa/Mastercard or EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Please note when booking more than 4 rooms, different policies and additional supplements may apply. For more information please contact Kingsgate The Avenue Wanganui, using the contact details found on the booking form.

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WAG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for NZD 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2442 reviews
Cleanliness: 7.99
Service: 8.46
Location: 9
Room Quality: 6.95
Amenities: 7.48
Value for Money: 6.94
Food and Beverage: 5.99
Overall Experience: 7.96
E
Elisapeta • couple • nz
10
Definitely will be back and we look forward to our next adventure in Whanganui!
Pros:

Room is always nice and warm even without the heater on. Natural sunlight, walking distance to the shops. Excellent water pressure using the shower. Beds were comfy. Staff is always accommodating.

Cons:

N/A

2026-07-04 • via Nuitee
C
catherine • extended_group • nz
10
2026-07-03 • via Nuitee
N
Nicole • family_with_children • au
8
The Avenue was easy to find, great parking and friendly staff, our only thing would be that it’s quite noisy with doors
Pros:

The Avenue was easy to find, great parking and friendly staff, our only thing would be that it’s quite noisy with doors opening and closing and talking in the hall way late at night and early morning walls are thin apart from that very comfortable for our over night visit.

2026-07-03 • via Nuitee
C
chancesworld • solo_traveller • nz
7
Pros:

,cleaning service awesome wen got back to room,

Cons:

Said there was bath but none.thought pool was gona b warm but na,

2026-07-02 • via Nuitee
K
Kerry Coetzee • solo_traveller • nz
10
Pros:

Comfortable and well positioned close to all amenities.

Cons:

There wasn't anything we didn't like.
Would suggest some scatter cushions on the couch to make it more comfortable and sharper knives to cut veggies/fruit with.

2026-07-01 • via Nuitee
M
Maria Tiute Fereni • family_with_children • nz
7
Pros:

The location is perfect as it is new everything and my boys school. The room and bathroom were fine. I have no issues there and i have stayed at the avenue a few times already but all those times were booked by one of my boys. I enjoyed everything including the bed but this time round, i was very disappointed.

Cons:

The bed we had felt like i was sleeping on the springs as i could feel them and it made sleeping so difficult. My kids didn't feel it but the bed i slept in was so obvious.

2026-06-30 • via Nuitee
L
Lisa • solo_traveller • nz
9
Pros:

lovely and spacious but I werent too sure how to use the gas heater

2026-06-28 • via Nuitee
B
Bill • solo_traveller • nz
10
Excellent Room,Quite location,easy access to town center etc.Great Parking.Excellent Staff.
Pros:

Greeted by a friendly and helpful receptionist on arrival.The room was spotless as was the bathroom area.Room serviced daily.Venue is in a great location with supermarket etc close by.Will definitely recommend.

2026-06-27 • via Nuitee
W
wendy • solo_traveller • nz
9
2026-06-27 • via Nuitee
P
Piata • solo_traveller • nz
10
2026-06-27 • via Nuitee
M
Michelle • family_with_children • nz
10
Awesome comfortable stay wud definitely stay again hopefully when restaurants up and running
Pros:

Waa a very comfy stay daily room service was great room was nice and warm. Allocated smoking area location was good very happy with our stay

Cons:

Didn't have microwave or toaster (it did state that tho didnt read it properly)
Black plug in heater didnt work but the heater on the wall was more than enough.restaurant wasn't quite ready

2026-06-26 • via Nuitee
P
Piata • couple • nz
1
Pros:

Location. Clean

Cons:

No power. Very inconvenient as the rooms are very dark as it is

2026-06-26 • via Nuitee
K
Katie • couple • nz
8
Pros:

Opposite a supermarket, close to a breakfast cafe, good parking

2026-06-24 • via Nuitee
F
Freda • solo_traveller • nz
7
Pros:

It was comfortable and clean and handy to town.

Cons:

I didn't like the curtain to the bathroom area from the kitchen area.
I didn't like the pressure of the shower.

2026-06-24 • via Nuitee
N
noeline • solo_traveller • nz
6
2026-06-23 • via Nuitee
D
Dubois • family_with_children • nz
9
Clean, comfortable & very convenient location
Pros:

Location was great - clean & comfortable rooms

Cons:

Maybe a microwave in the room but not a major drawback.

2026-06-21 • via Nuitee
H
Hamish • solo_traveller • nz
7
Pros:

Location and staff were excellent

Cons:

The outside is under construction clearly, but surprised the landscaping was open to walk through, but gress seed not struck.

2026-06-20 • via Nuitee
I
Isabel M Marsh • solo_traveller • nz
10
Good short stay
Pros:

Good area, comfortable stay and easy to navigate around the premises

Cons:

Everything suited me and my daughter

2026-06-20 • via Nuitee
I
Isabel M Marsh • solo_traveller • nz
9
Overnight
Pros:

Good for the night for my child and I.

Cons:

It was good

2026-06-20 • via Nuitee
M
Mike • couple • nz
8
Cons:

Television quality

2026-06-19 • via Nuitee