The Avenue

Hotels
7.6 (2388 reviews)
379 Victoria Avenue , Whanganui , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Family rooms
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Pool
Cons:
Food and Beverage
Room Quality

Categories

Cleanliness
7.99
The rooms were reported to be clean and tidy, but some complaints about towel freshness.
Service
8.46
Staff were cheerful and helpful, though there was a communication issue regarding the checkout.
Location
9
The location was frequently praised as perfect and convenient, close to supermarkets and food places.
Room Quality
6.95
Rooms were described as comfortable, but some were outdated and in need of a makeover.
Amenities
7.48
Amenities like the pool were highly praised, while some amenities were missing or under renovation.
Value for Money
6.94
Some guests felt the room pricing was high considering the outdated condition and missing services.
Food and Beverage
5.99
Restaurant and bar closure during stay caused disappointment, impacting dining options.
Overall Experience
7.96
Guests generally enjoyed their stay, with some great memories and comfort noted despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:46

Property Description

Renovated Rooms and Accommodation Options
The Avenue Hotel offers newly renovated rooms in a prime location, providing a comfortable stay for families, corporate groups, and travelers. With a variety of accommodation options including family units and apartments, guests can enjoy a refreshed and modern space during their visit.

Convenient Amenities and Nearby Attractions
Guests can take advantage of unlimited Wi-Fi and off-street parking while exploring the nearby Whanganui River, Virgina Lake, and city cycleway. The hotel's proximity to the town's arts and culture center, sports venues, and various dining options makes it an ideal choice for travelers looking to experience the local attractions.

Outdoor Pool and Relaxing Gardens
Unwind in the hotel's outdoor seasonal swimming pool surrounded by picturesque gardens, offering a tranquil setting to relax after a day of sightseeing. Although the restaurant and bar are undergoing renovations, guests can easily access nearby eateries and cafes for dining options, ensuring a delightful stay at The Avenue Hotel.

Book your stay at The Avenue Hotel for a rejuvenating and convenient experience in Whanganui.

Important information:

Please note that if you pay by AMEX or Diners Club card there will be a 2% transaction fee. There is no surcharge or transaction fee when paying by Visa/Mastercard or EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Please note when booking more than 4 rooms, different policies and additional supplements may apply. For more information please contact Kingsgate The Avenue Wanganui, using the contact details found on the booking form.

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WAG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for NZD 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2388 reviews
Cleanliness: 7.99
Service: 8.46
Location: 9
Room Quality: 6.95
Amenities: 7.48
Value for Money: 6.94
Food and Beverage: 5.99
Overall Experience: 7.96
M
Marina • family_with_children • nz
7
Soft bed, close to city centre
Pros:

Closeness to where our event was, response time ob messages and offer on first room booked to accommdate 2 extra ppl

Cons:

The showerheads in both rooms shit straight out, showerheads need new spray heads, holes were blockef giving inconsistent spray - spray was very hard, maybe have different spray dials

2026-05-01 • via Nuitee
R
Rochelle • solo_traveller • nz
9
Pros:

Very spacious and comfortable

Cons:

Nothing

2026-04-30 • via Nuitee
A
Arahi • family_with_children • nz
7
2026-04-29 • via Nuitee
S
Sandra • solo_traveller • nz
8
Pros:

Lovely modern feel, currently under renovations.
Nice large rooms, good amenities & bathroom.
Close to supermarket & fast food outlet, 5 min drive to maintain shopping area.

Cons:

Unfortunately we were not advised of reservations - outdoor advertised in photos - wasn't expecting to be able to use, due to the time year - probably a little chilli but the area was completed closed off due to renovations.

2026-04-28 • via Nuitee
S
Stevie • couple • nz
10
Easy check in and out, great room. Exceeded expectations
Pros:

Great room, clean, modern. Location was excellent

Cons:

No one manning reception, however it was clearly sign posted with all information needed and a quick call to the on call reception answered all questions easily so can’t complain!

2026-04-27 • via Nuitee
J
Jas • solo_traveller • nz
8
Good size and location, comfortable bed.
Pros:

Good size and location, Comfortable bed.

2026-04-25 • via Nuitee
B
Barry • solo_traveller • gb
8
2026-04-25 • via Nuitee
S
Simon • couple • nz
9
2026-04-19 • via Nuitee
P
Pickering • solo_traveller • nz
7
Pros:

Comfortable beds. Nice clean room

Cons:

Shower had poor pressure. No kitchen appliances or cutlery to use. And lighting was average

2026-04-19 • via Nuitee
M
Melissa • family_with_children • nz
7
2026-04-18 • via Nuitee
J
jenny • solo_traveller • nz
8
Pros:

Easy check in and out

2026-04-16 • via Nuitee
R
Roz • solo_traveller • nz
7
It’s good value for money
Pros:

Location

Cons:

Still waiting for the restaurant to open

2026-04-16 • via Nuitee
J
Jason • couple • nz
8
2026-04-13 • via Nuitee
J
Jason • couple • nz
8
2026-04-13 • via Nuitee
J
Jason • couple • nz
8
2026-04-13 • via Nuitee
M
Maurice • extended_group • nz
8
2026-04-11 • via Nuitee
R
Roger • couple • nz
8
Very good. Excellent service. We are older and a luggage trolley would have certainly helped.
Cons:

Trollies for luggage

2026-04-11 • via Nuitee
M
mathew • family_with_children • nz
1
Worst experience i ever had from a hotel room
Pros:

Parking, great location

Cons:

Poor cleanness, Stinky toilet, No air cone in the, sound pollution( too much sound form the street and liquor shop

2026-04-08 • via Nuitee
M
Marcelle • family_with_children • nz
10
Pros:

Shower was amazing good pressure and hot, beds comfortable, clean.

2026-04-05 • via Nuitee
M
Marina • couple • nz
7
2026-04-05 • via Nuitee