Sleep Inn & Suites Hiram - Atlanta Northwest

Hotels
•
Sleep Inn
8.2 (356 reviews)
181 Metromont Road , Hiram , US
+1 770-222-9161

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location near shops, restaurants and a movie theater
Friendly and accommodating staff/front desk
Comfortable beds and spacious rooms
Convenient parking
Good value for the price
Some guests reported very clean rooms and lobby
Breakfast was acceptable/good for some guests
Quiet and comfortable atmosphere
Cons:
Multiple cleanliness issues: dingy/discolored linens, old towels, foreign hairs, used soap
Housekeeping inconsistent and limited supplies
No pool or hot tub; limited on-site amenities
Elevator outage reported
Occasional maintenance problems: non-working TV/refrigerator/lamps, rusty tub
Mould spotted (office chair) and old washing rags
At least one report of management not responding to complaints
Some guests reported missing items from rooms

Categories

Cleanliness
6.6
Multiple complaints about dingy or discolored bed linen, old/worn towels and rags, foreign hairs, used soap left in shower and a mouldy office chair, though some guests noted clean rooms and lobby.
Service
9.7
Mostly praised — several mentions of friendly, welcoming and exceptional front desk staff and accommodating service; isolated complaint about management not returning calls or handling compensation.
Location
9.4
Very strong — repeatedly described as perfect/great with nearby shopping, restaurants, movie theater and convenient parking; consistently highlighted as a major positive.
Room Quality
7.4
Mixed: spacious rooms and comfortable beds reported, but issues include non-working TVs/lamps/refrigerator for one guest, rusty/old tub and occasional missing items from rooms.
Amenities
7
Below expectations in places: no pool/hot tub, elevator outage reported, limited/irregular housekeeping and missing supplies; proximity to external amenities (theater/shops) noted but on-site amenities are limited.
Value for Money
8.8
Generally seen as good value — multiple reviewers explicitly note good value for price despite some service/cleanliness shortcomings.
Food and Beverage
7.8
Mixed breakfast feedback: some guests called the breakfast good (though limited variety), while others found it below expected standards and in need of improvement.
Overall Experience
8.9
Overall positive stays for many guests due to location, comfortable beds and friendly staff, tempered by recurring cleanliness and amenity issues; a generally favorable experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location near Silver Comet Trail

The brand new Sleep Inn & Suites hotel is ideally situated less than a half-mile from the scenic Silver Comet Trail, offering guests easy access to over 60 miles of picturesque pathways perfect for outdoor enthusiasts.

Nearby Attractions and Entertainment

Explore popular attractions like Six Flags Over Georgia, American Adventures, and historic sites such as Pickett's Mill Battlefield. With various dining options and shopping centers nearby, there's something for everyone just a stone's throw away.

Modern Amenities and Comfortable Accommodations

Enjoy a range of complimentary amenities including a hot breakfast, high-speed internet, and access to an exercise room. Unwind in spacious guest rooms equipped with convenient features like refrigerators, flat-screen TVs, and plush bedding for a relaxing stay.

Book your stay at Sleep Inn & Suites for a memorable and comfortable experience in Hiram, GA.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

8.2
Based on 356 reviews
Cleanliness: 6.6
Service: 9.7
Location: 9.4
Room Quality: 7.4
Amenities: 7
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 8.9
H
Helen • family_with_children • ng
8
Good value for money!
Pros:

The location was perfect for our stay and the room I had was very spacious with the amenities needed. The beds were also very comfortable!

Cons:

The breakfast! Was edible but far from what is considered the basic standard in the UK! This needs to be improved on.

2026-10-29 • via Nuitee
M
Meredith • solo_traveller • us
10
2026-10-26 • via Nuitee
K
Kim • couple • us
6
2026-10-21 • via Nuitee
R
Robert • solo_traveller • us
7
Good value, friendly staff
Pros:

Bed was comfortable, air is cold

Cons:

Used bar of soap left in the shower, which told me it wasn't cleaned thoroughly

2026-10-19 • via Nuitee
J
Jordan • solo_traveller • us
10
2026-10-16 • via Nuitee
R
Raychaunda • solo_traveller • us
2
Management is horrible
Pros:

Location was good!

Cons:

Room did not have working T.V., refrigerator or lamps. Reported to staff. Manager never returned calls or gave promise compensation for the inconvenience. I would recommend going to somewhere else if possible but for the price I had much better with working TV and lights!

2026-10-14 • via Nuitee
G
Gray • family_with_children • us
10
2026-10-14 • via Nuitee
K
Kimberly • solo_traveller • us
10
2026-10-13 • via Nuitee
C
Charnita • solo_traveller • us
8
2026-09-18 • via Nuitee
B
Beltrán • couple • us
10
2026-09-17 • via Nuitee
J
Jerry • solo_traveller • us
8
2026-09-08 • via Nuitee
Y
Yolanda • couple • us
5
Cons:

The bed linen was very dingy and had lots of spots. We had to request new bed linen.

2026-09-07 • via Nuitee
A
Anissa • solo_traveller • us
10
2026-09-07 • via Nuitee
O
Otis • couple • us
10
2026-09-06 • via Nuitee
E
Eugenia • solo_traveller • us
9
2026-08-25 • via Nuitee
E
Eugenia • solo_traveller • us
9
2026-08-24 • via Nuitee
B
Brianna • family_with_children • us
7
2026-08-23 • via Nuitee
A
Akaira • couple • us
7
2026-08-20 • via Nuitee
M
Melette • solo_traveller • us
8
Pros:

Clean room

Cons:

Some of my things missing out of my room

2026-08-10 • via Nuitee
Y
Yvonne • solo_traveller • us
2
2026-08-10 • via Nuitee