Holiday Inn Express & Suites Jacksonville - Atlantic Beach by IHG

Hotels
•
Holiday Inn Express
8.4 (563 reviews)
2040 Mayport Road , Atlantic Beach , US
+1 904-435-0700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Clean, well kept rooms
Professional / nice staff
Good value (for some guests)
Guests who 'liked everything' / excellent stay
Cons:
Damp / unpleasant smell in building
Rooms can be uncomfortably hot (temperature control issues)
Perception of being too pricey (for some guests)

Categories

Cleanliness
7.6
Mixed signals: several reviewers noted clean, well-kept rooms, but multiple comments about a strong damp/smell in the building lowered the score.
Service
9.2
Consistently positive: reviewers described staff as professional and nice; service was a clear strength of the stay.
Location
8.4
Standard quality for this hotel tier (not mentioned in reviews).
Room Quality
7.8
Mixed: rooms were described as clean, but at least one guest reported being uncomfortably hot and waking up sweating, indicating issues with room comfort/temperature control.
Amenities
8.4
Standard quality for this hotel tier (not mentioned in reviews).
Value for Money
7.6
Mixed perceptions: one reviewer said it was great for the price while another explicitly called it too pricey, so value is rated slightly below the target.
Food and Beverage
9
Positive mention of breakfast being good; F&B is a noted plus for some guests.
Overall Experience
9.2
Overall leaning positive: comments range from 'decent stay' to 'excellent stay' and 'liked everything,' producing a strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Pet-Friendly Hotel with Free Breakfast

Convenient Amenities
Enjoy a free daily hot breakfast bar and high-speed internet access during your stay. Each room is equipped with a small refrigerator, microwave, and coffee-making facilities for your convenience.

On-Site Facilities
Take advantage of the outdoor pool, business center, and convenience store available at the hotel. Whether you're here for work or leisure, we have everything you need for a comfortable stay.

Nearby Attractions
Explore Hanna Park and the nearby beaches just 3 miles away, or catch a game at the Jacksonville Municipal Stadium within 15 miles. For some family fun, visit Adventure Landing Waterpark only 5 miles from the hotel.

Book now for a memorable stay at the Holiday Inn Express Hotel and Suites Jacksonville.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 563 reviews
Cleanliness: 7.6
Service: 9.2
Location: 8.4
Room Quality: 7.8
Amenities: 8.4
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 9.2
D
Diane • extended_group • us
8
2026-08-03 • via Nuitee
M
Marie • extended_group • us
6
Decent stay, breakfast was good
Pros:

Was great for the price

Cons:

The smell in the building was awful! It smelled damp everywhere

2026-07-20 • via Nuitee
T
Tiffany • couple • us
10
Pros:

Clean, well kept. Professional staff.

Cons:

Nothing

2026-07-12 • via Nuitee
S
Stephanie • solo_traveller • us
5
Nice staff, but too pricey
Pros:

Nice staff and clean room.

Cons:

It was too hot. I got in and went straight to bed because I was so tired. Woke up sweating. Their

2026-05-26 • via Nuitee
G
Gavriel Shosh • solo_traveller • il
8
Pros:

אני מפסיק להגיב לכם כיוון שאני מוריד את האפליקציה בעברית והכול באנגלית אין סבלנות לשבת ולתרגם.

2026-05-13 • via Nuitee
T
Twquona • solo_traveller • us
10
Excellent stay
Pros:

I liked everything about my stay
No complaints

Cons:

N/A

2026-05-11 • via Nuitee
E
Emily • family_with_children • ge
10
2026-04-28 • via Nuitee
F
Frank • couple • us
10
Will stay again
Pros:

Very clean
Good breakfast

Cons:

Nothing

2026-04-18 • via Nuitee
T
Todd • family_with_children • us
3
Loud guests not addressed. Staff stated wall were very thin,
Pros:

Clean, decent breakfast.

Cons:

The location is kind of not around any restaurants, etc. The bed was very uncomfortable. Upon check in we were on first floor. The guest above us stomped back and forth continuously from 9pm-3:30 am. Contacted the front desk repeatedly with no resolution. Had a 10 hr drive the following morning and got very little rest. How does the staff not address this?! Kept saying they didn’t hear anything like we were making it up?! Never again.

2026-04-13 • via Nuitee
J
Joshua • couple • us
9
2026-04-12 • via Nuitee
L
Leah • solo_traveller • us
8
Great value for location
Pros:

Great value and convenient location. It was also very quiet. I had no problems sleeping.

Cons:

It was a little rundown, but still pretty clean.

2026-04-12 • via Nuitee
J
Jennifer • family_with_children • us
8
2026-04-02 • via Nuitee
M
Marquita • family_with_children • us
10
Pros:

Hotel was very clean staff very nice and polite

Cons:

I loved everything

2026-03-19 • via Nuitee
K
Kaila • family_with_children • us
7
2026-03-18 • via Nuitee
D
Donald • solo_traveller • us
8
Pleasant conveniently located
Pros:

Clean, updated

Cons:

All good

2026-03-17 • via Nuitee
S
Stacey • solo_traveller • us
10
My stay augmented my trip by giving me a nice haven to return to each night.
Pros:

Very clean and friendly helpful staff. It was also convenient to where I needed to be for the week.

2026-03-09 • via Nuitee
J
Joshua • couple • us
10
Pros:

The area and the room. Safe quiet area

2026-02-27 • via Nuitee
S
Sonja • couple • us
10
2026-01-26 • via Nuitee
J
Jessica • couple • us
7
Just okay
Pros:

The 24/7 coffee was great. Liked having k-cups in the room. Room was clean and spacious, lots of outlets to plug stuff in. Descent closet space.

Cons:

Walls are paper thin! We could hear people having sex at 2 in the morning. Glad we didn’t have kids with us. Hot tub had a musty odor to it. Seemed like a party place instead of a quiet romantic getaway.

2026-01-19 • via Nuitee
B
Belinda • couple • us
8
Pros:

King Bedroom Suite. Very clean Hotel Room.
We enjoyed our stay and the breakfast was good. Very Good Hotel!

Cons:

The walls are a little thin, so we did hear some noise
(sounded like kids running around).
But it wasn't unbearable noise :)

2026-01-19 • via Nuitee