Holiday Inn Express & Suites Jacksonville - Atlantic Beach by IHG

Hotels
•
Holiday Inn Express
8.6 (704 reviews)
2040 Mayport Road , Atlantic Beach , us
+1 904-435-0700

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable rooms
Well-maintained property
Cons:
Odors in rooms
Uncomfortable mattresses
Poor food quality
Noise from AC and fan

Categories

Cleanliness
7.93
Several complaints about odors and cleanliness issues, including musty sheets and rusty bathtub.
Service
9.4
Friendly and accommodating staff appreciated by several guests.
Location
9.44
Excellent location mentioned multiple times as convenient for beach access.
Room Quality
8.39
Some rooms were clean and comfortable, but noise and odor issues were noted.
Amenities
8.42
Good amenities, though the gym was under renovation and cleanliness was poor for the pool.
Value for Money
8.38
Generally seen as a good value based on location and services offered despite some issues.
Food and Beverage
7.93
Mixed feedback; some liked the breakfast, but others found it bland and unappealing.
Overall Experience
8.9
Generally positive experiences mentioned, with room for improvement in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Pet-Friendly Hotel with Free Breakfast

Convenient Amenities
Enjoy a free daily hot breakfast bar and high-speed internet access during your stay. Each room is equipped with a small refrigerator, microwave, and coffee-making facilities for your convenience.

On-Site Facilities
Take advantage of the outdoor pool, business center, and convenience store available at the hotel. Whether you're here for work or leisure, we have everything you need for a comfortable stay.

Nearby Attractions
Explore Hanna Park and the nearby beaches just 3 miles away, or catch a game at the Jacksonville Municipal Stadium within 15 miles. For some family fun, visit Adventure Landing Waterpark only 5 miles from the hotel.

Book now for a memorable stay at the Holiday Inn Express Hotel and Suites Jacksonville.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 704 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
D
Diane • extended_group • us
8
2026-08-03 • via Nuitee
M
Marie • extended_group • us
6
Decent stay, breakfast was good
Pros:

Was great for the price

Cons:

The smell in the building was awful! It smelled damp everywhere

2026-07-20 • via Nuitee
T
Tiffany • couple • us
10
Pros:

Clean, well kept. Professional staff.

Cons:

Nothing

2026-07-12 • via Nuitee
S
Stephanie • solo_traveller • us
5
Nice staff, but too pricey
Pros:

Nice staff and clean room.

Cons:

It was too hot. I got in and went straight to bed because I was so tired. Woke up sweating. Their

2026-05-26 • via Nuitee
G
Gavriel Shosh • solo_traveller • il
8
Pros:

אני מפסיק להגיב לכם כיוון שאני מוריד את האפליקציה בעברית והכול באנגלית אין סבלנות לשבת ולתרגם.

2026-05-13 • via Nuitee
T
Twquona • solo_traveller • us
10
Excellent stay
Pros:

I liked everything about my stay
No complaints

Cons:

N/A

2026-05-11 • via Nuitee
E
Emily • family_with_children • ge
10
2026-04-28 • via Nuitee
F
Frank • couple • us
10
Will stay again
Pros:

Very clean
Good breakfast

Cons:

Nothing

2026-04-18 • via Nuitee
T
Todd • family_with_children • us
3
Loud guests not addressed. Staff stated wall were very thin,
Pros:

Clean, decent breakfast.

Cons:

The location is kind of not around any restaurants, etc. The bed was very uncomfortable. Upon check in we were on first floor. The guest above us stomped back and forth continuously from 9pm-3:30 am. Contacted the front desk repeatedly with no resolution. Had a 10 hr drive the following morning and got very little rest. How does the staff not address this?! Kept saying they didn’t hear anything like we were making it up?! Never again.

2026-04-13 • via Nuitee
L
Leah • solo_traveller • us
8
Great value for location
Pros:

Great value and convenient location. It was also very quiet. I had no problems sleeping.

Cons:

It was a little rundown, but still pretty clean.

2026-04-12 • via Nuitee
J
Joshua • couple • us
9
2026-04-12 • via Nuitee
J
Jennifer • family_with_children • us
8
2026-04-02 • via Nuitee
M
Marquita • family_with_children • us
10
Pros:

Hotel was very clean staff very nice and polite

Cons:

I loved everything

2026-03-19 • via Nuitee
K
Kaila • family_with_children • us
7
2026-03-18 • via Nuitee
D
Donald • solo_traveller • us
8
Pleasant conveniently located
Pros:

Clean, updated

Cons:

All good

2026-03-17 • via Nuitee
S
Stacey • solo_traveller • us
10
My stay augmented my trip by giving me a nice haven to return to each night.
Pros:

Very clean and friendly helpful staff. It was also convenient to where I needed to be for the week.

2026-03-09 • via Nuitee
J
Joshua • couple • us
10
Pros:

The area and the room. Safe quiet area

2026-02-27 • via Nuitee
S
Sonja • couple • us
10
2026-01-26 • via Nuitee
B
Belinda • couple • us
8
Pros:

King Bedroom Suite. Very clean Hotel Room.
We enjoyed our stay and the breakfast was good. Very Good Hotel!

Cons:

The walls are a little thin, so we did hear some noise
(sounded like kids running around).
But it wasn't unbearable noise :)

2026-01-19 • via Nuitee
J
Jessica • couple • us
7
Just okay
Pros:

The 24/7 coffee was great. Liked having k-cups in the room. Room was clean and spacious, lots of outlets to plug stuff in. Descent closet space.

Cons:

Walls are paper thin! We could hear people having sex at 2 in the morning. Glad we didn’t have kids with us. Hot tub had a musty odor to it. Seemed like a party place instead of a quiet romantic getaway.

2026-01-19 • via Nuitee