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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Concierge service
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Salt-water pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Luxurious Amenities
Indulge in the indoor pool and 24-hour fitness centre during your stay at Holiday Inn Express Hotel & Suites St. Charles. The contemporary rooms are equipped with modern conveniences like a 32-inch flat-screen cable TV and free Wi-Fi, ensuring a comfortable and enjoyable experience.
Delicious Breakfast Options
Start your day right with a hot breakfast featuring eggs, bacon, sausage, gravy, and biscuits. The perfect way to fuel up before exploring the nearby attractions or attending business meetings in the hotel's business centre.
Convenient Location
Located just 20 minutes from Lambert-St. Louis International Airport, and within proximity to Ameristar Casino, the Gateway Arch, and Busch Stadium, Holiday Inn St. Charles offers a prime location for both leisure and business travelers.
Book your stay now at Holiday Inn Express Hotel & Suites St. Charles for a memorable and convenient experience.
Please note that cash is not accepted at this property as a form of payment or security deposit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Friendly staff
Shower needs work
Parking was always available.
Staff was rude and lazy. If you want anything you’d have to grab it yourself (towels, linen etc).. breakfast was terrible and dry. Not a decent selection of food. Hardly any fruit options the orange and apple juice was extremely bitter
The staff was great, breakfast attendant had everything stocked up and fresh and was very nice. My daughter and her friends enjoyed the pool. The rooms were clean and comfortable and the AC worked great.
The only thing I didn’t like was there were some ants in the rooms, but that’s expected this time of year, so no big deal.
Breakfast was great kitchen cooks were so kind and amazing
Front desk lady was a little disorganized and loud. Need to have coffee in the rooms. Bad people hanging around outside. Need security.
Everything was great as usual. We always stay at Holiday Inn Express because we know it will be clean, comfortable, and the breakfasts are wonderful. The only criticism of this one was that it was in a kind of so so location. Kind of in an industrial park. No problems, just not a great location. However, it was perfect for our needs. We were in town for a funeral, and the hotel was very close to the church were it was taking place. Also, it was quite close to downtown St. Charles which is a very nice, quaint little shopping district. So, all-in-all, it was a good stay.
Location. See comment above.
Friendly staff and the room was clean. The bed was very comfortable.
Breakfast was really good!! Definitely one of the best I’ve ever had at a hotel. The bed was comfortable and I loved how dark the room was with the curtains shut.
The pool water was a bit gloomy and the pool room had no air conditioning, it was 96 degrees in there.
Pool was open, the room was nice until we found ants in our room
We had ants in our room on the bed my daughter found some in her water as well. Breakfast was decent pancake maker didn’t work
Close to where we wanted to be. Breakfast was pretty good.
Tub had chips of paint missing and the shower lever didn’t work very well.
Very clean and comfortable, the bed is comfortable and the pillows are great
There was nothing I disliked
Great location
The breakfast fell short on choices
The staff was nice
I checked in on Friday about 2pm, I went to see my room then I had to leave to handle something personal. I came back that night after ten, couldn't get in my room after trying 2 times. Finally the girl at the desk calls the room 104 & a man answered saying that it was his room. I'm telling her no I checked in at 2pm and the girl at the desk gave me keys to room 104. The man on the phone telling her that he checked in at 2:45 and was given that room(my room). I received a free upgrade to a bigger room which was great but I'm still irritated & confused(how this come happen). She kept apologizing that she didn't understand what the day shift front desk person did. Sunday afternoon there was a power outage, what a inconvenience, no air, no tv, no elevator so I just packed up my belongings. As I was leaving sometime after 5 nobody was at the desk. I went back something after 8:30pm she yells the power back on I said that's alright I'm going to check out early just want to walk thru my room to make I have everything thing. My check out wasn't until Monday(5/25) at 11am but 2 unpleasant things done already happened, that's a sign to just leave & go home. This was my 55th Birthday weekend the staff was nice, my first time staying here so overall I can't really say how I feel about my stay.
Good clean hotel.
No negatives to call out.
Limpia
The bed.
The breakfast, room service, none.
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