Holiday Inn Express Hotel & Suites St. Charles by IHG

Hotels
•
Holiday Inn Express
8.5 (259 reviews)
3098 Elm Point Industrial Drive , St. Charles , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Plenty of parking
Room was clean
Friendly staff
Good location
Swimming pool
Cons:
Breakast had limited options
Cleanliness issues
Staff unprofessional in one case
Room quality varied

Categories

Cleanliness
5.96
The room had bugs, and the toilet was not cleaned properly.
Service
9.93
Generally friendly staff reported in multiple reviews, despite one negative experience.
Location
9.47
Good and safe location, convenient for local events.
Room Quality
8.42
Room was clean but had issues like being a handicapped room and lacking counter space.
Amenities
8.95
Pool and breakfast mentioned positively, although issues with pool temperature.
Value for Money
8.91
Adequately priced for the services offered, although specific negatives dragged this down.
Food and Beverage
6.96
Breakfast options were limited and freshness was an issue.
Overall Experience
9.43
Mixed feelings due to cleanliness issues, but many positive aspects reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:55

Property Description

Luxurious Amenities
Indulge in the indoor pool and 24-hour fitness centre during your stay at Holiday Inn Express Hotel & Suites St. Charles. The contemporary rooms are equipped with modern conveniences like a 32-inch flat-screen cable TV and free Wi-Fi, ensuring a comfortable and enjoyable experience.

Delicious Breakfast Options
Start your day right with a hot breakfast featuring eggs, bacon, sausage, gravy, and biscuits. The perfect way to fuel up before exploring the nearby attractions or attending business meetings in the hotel's business centre.

Convenient Location
Located just 20 minutes from Lambert-St. Louis International Airport, and within proximity to Ameristar Casino, the Gateway Arch, and Busch Stadium, Holiday Inn St. Charles offers a prime location for both leisure and business travelers.

Book your stay now at Holiday Inn Express Hotel & Suites St. Charles for a memorable and convenient experience.

Important information:

Please note that cash is not accepted at this property as a form of payment or security deposit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 259 reviews
Cleanliness: 5.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 6.96
Overall Experience: 9.43
S
Sherrod • solo_traveller • us
9
2026-04-17 • via Nuitee
S
shayla • family_with_children • us
8
Recommend
Pros:

Very comfortable beds/pillows! Clean rooms! Dove shampoo, conditioner, body wash, lotion. Very nice! Good breakfast!

Cons:

Pool was warm. Maybe needs a little love.

2026-04-06 • via Nuitee
S
Summer • family_with_children • us
8
2026-04-03 • via Nuitee
W
willie • family_with_children • us
10
2026-03-23 • via Nuitee
S
Susan • solo_traveller • us
10
2026-03-20 • via Nuitee
S
Shelly • family_with_children • us
8
Very spacious
Pros:

Very clean and spacious room

Cons:

No blackout for windows. Our room was directly next to the landing & was bothered by drunk patrons not leaving when no vacancy. Receptionist should have called the police 🚨

2026-03-19 • via Nuitee
A
Ashley • family_with_children • us
10
2026-03-16 • via Nuitee
K
Kimberly • couple • us
10
Girls weekend with my best friend
Pros:

Quiet

Cons:

There wasn’t much, just the damage to the ceilings

2026-03-09 • via Nuitee
C
Carmen • couple • us
7
The hotel is clean and is in a good, safe location. Beds were comfortable. Breakfast could be better
Pros:

Room was clean. The staff was friendly. Location was good.

Cons:

We ended up being put in a handicapped room because said they were overbooked. I did not have much counter space in rest room. Breakfast ended at 9:00. Seemed early. Not too many choices on breakfast.

2026-01-20 • via Nuitee
Z
Zach • extended_group • us
1
I will never waste money here ever again.
Pros:

Terrible experience. The staff was unprofessional. Breakfast was not fresh. The room had bugs. The microwave was filthy. The mini fridge had spoiIed milk left in it. And the toilet was evidently not cleaned recently. I never plan on wasting my money here ever again.

Cons:

Everything about my stay qas unpleasant. To top it off this location is trying to scam me out of my deposit by saying I never stayed there, yet my card was charged and they slipped up and confirmed over the phone that they knew who I was. It is literally now a month from when I stayed there and still I have not received my $50 deposit back.And the employees hung up on me twice while trying to resolve the matter.

2026-01-19 • via Nuitee
G
Gerald • solo_traveller • us
7
Plain Jane for the value and the breakfast was not that good .
Pros:

Plenty of parking

2025-12-30 • via Nuitee
G
Gonzalez • family_with_children • us
10
2025-11-26 • via Nuitee
L
Leo • couple • us
7
2025-11-23 • via Nuitee
D
David • solo_traveller • us
8
I'll stay here again if I pass through.
Pros:

Everything was great. Conveniently located, room was big, breakfast was fine, staff were friendly.

Cons:

Nothing, everything was fine.

2025-10-23 • via Nuitee
J
Jayston • couple • us
10
2025-10-08 • via Nuitee
J
Jane • couple • us
9
2025-10-03 • via Nuitee
T
Tina • couple • us
8
2025-09-30 • via Nuitee
M
Matthew • solo_traveller • us
9
2025-09-15 • via Nuitee
E
Elizabeth
10
Pros:

Perfect would stay again
We had a soccer tournament very close to field
Pool was great and food

2025-09-14 • via Nuitee
D
Dustin
10
Pros:

Good place to stay

2025-09-07 • via Nuitee