Hampton Inn Rochester - Irondequoit

Hotels
•
Hampton Inn
8 (488 reviews)
1323 East Ridge Road , Rochester , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
6.64
Multiple reviews indicate issues with dirtiness and room cleanliness.
Service
9.11
Staff was friendly and helpful, though there were delays during check-in.
Location
8.65
Good location but some complaints about distance to attractions.
Room Quality
7.1
Some rooms had uncomfortable beds and issues with cleanliness.
Amenities
7.63
Amenities were adequate but not impressive, with some complaints about limited breakfast options.
Value for Money
8.09
Generally considered fair pricing for what is offered.
Food and Beverage
8.14
Breakfast described as below average, but some found it adequate.
Overall Experience
8.61
Overall experience is above average despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:47

Property Description

Convenient Location
Located just 3 miles from downtown Rochester and one mile from Irondequoit, Hampton Inn Rochester- Irondequoit offers the perfect blend of accessibility and tranquility.

Modern Amenities
Enjoy the indoor heated pool, fully-equipped gym, and business center during your stay. Each room features a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker for your convenience.

Complimentary Offerings
Start your day right with a delicious daily breakfast, and keep energized with complimentary coffee and tea available all day. Don't forget to explore nearby attractions like Durand Eastman County Park, Seneca Park Zoo, and Seabreeze Amusement Park.

Book now for an unforgettable stay at Hampton Inn Rochester- Irondequoit!

Important information:

Guests under age 21 are not allow to book this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 488 reviews
Cleanliness: 6.64
Service: 9.11
Location: 8.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.61
K
Kristen • solo_traveller • us
1
Dont stay here!
Pros:

Nothing!

Cons:

there were no forks for breakfast, the parking lot was being revealed so they wouldn't allow us to park on the hotels property but in a back lot not attached which they didnt tell us until after we checked in. The ac was loud, the beds uncomfortable, and had to go back down to the front desk twice and my key card wouldn't work.

2026-06-25 • via Nuitee
D
Destiny • family_with_children • us
1
Pros:

Not happy no guess laundry and the prices to high small rooms

2026-06-25 • via Nuitee
M
Michael • solo_traveller • us
8
2026-06-23 • via Nuitee
A
April • couple • us
3
Available but not the best
Cons:

The AC in the room was on but it was broken
Called the front desk and was told nothing could be done
So I had to cover the ac unit with pillows and a blanket
The room was freezing

2026-06-23 • via Nuitee
M
Marilia • family_with_children • ca
9
Great option for a quick stop in Rochester.
Pros:

Breakfast was great. The room was very spacious and comfortable. The staff was nice and helpful.

Cons:

The room had ongoing maintenance with the blackouts. It was managed, but only after we asked for a solution.

2026-06-22 • via Nuitee
F
Feeney • family_with_children • us
8
A fun adventure with the Grandkids
Pros:

Location was great for our adventures while in Rochester….Strong Museum of Play and Seneca Park Zoo.

Cons:

Pool area could have been a little cleaner but the fact that it was indoors was great.

2026-06-21 • via Nuitee
C
Christina • couple • us
8
2026-06-18 • via Nuitee
A
Aquila • solo_traveller • us
1
2026-06-16 • via Nuitee
N
Norianna • couple • us
10
2026-06-16 • via Nuitee
K
Kathleen • solo_traveller • us
4
Pros:

The location was great. The breakfast was good.

Cons:

I reserved my room a month early, and yet I waited 2 hours to check in because they couldn't fund find my reservation on their end of only through the booking. Com because their manager didn't do things correctly and cancel and change my old dates for the new ones.

2026-06-13 • via Nuitee
S
Shaletha • solo_traveller • us
1
2026-06-09 • via Nuitee
M
MEAGAN • solo_traveller • us
10
2026-06-09 • via Nuitee
A
Agnieszka • extended_group • us
7
Adequate accommodations but not great.
Pros:

The location was good for the purpose of my trip.

Cons:

We received only one set of towels and when we requested fresh ones we were informed they were not available. The room was not cleaned and the bathroom had no tissues. We asked for them but never got them.

2026-06-08 • via Nuitee
D
Diana • couple • us
3
Pros:

The location was convenient to events we were attending.

Cons:

Unfortunately we were not aware that construction was happening every day, including Saturday, until 9 pm! Noise was untenable and we would have relocated if we were staying longer.

2026-06-07 • via Nuitee
D
Darryl • couple • us
10
2026-06-06 • via Nuitee
M
Marjoria • couple • us
8
2026-05-26 • via Nuitee
K
Kerman • couple • us
4
Pros:

The breakfast bar had very good coffee.

Cons:

Just about everything. The TV was inop for the first 2 nights of our 3 night stay. Seems the remote didnt work or had dead batteries. We were informed that housekeeping only serviced the room every other day. Trash, towels, beds nothing. Actually we were told only after I complained. This is a Hilton owned hotel and we expected better than Red Roof Inn, but we're extremely disappointed. Carpets in the hallways were mildewed in areas
The chair at the desk in our unit looked as though someone had an accident in it. I could go on, but I think you get the drift. On our third night things were much better. The TV worked. Housekeeping serviced the room. But the first two nights more than deserve the poor review. There are better values out there than this older, poorly maintained hotel in a less than desirable area of Rochester. My new motto: Hampton Inn, never again. At least wise this one.

2026-05-18 • via Nuitee
T
Thomo • solo_traveller • us
7
Pros:

Very noisy
Kids playing in the halls and screaming shame on their parents and also the hotel stuff should check about kids playing in the halls

Cons:

The noises that kids and some adults

2026-05-14 • via Nuitee
O
olson • solo_traveller • us
6
2026-05-11 • via Nuitee
D
Denise • couple • us
10
2026-05-08 • via Nuitee