AC Hotel Birmingham NEC and Airport

Hotels
AC Hotels by Marriott
7.9 (4766 reviews)
Bickenhill Lane , Birmingham , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Clean and cosy room
Friendly staff
Cons:
Heating issues
Limited staff availability
Extra charges for check-in/out

Categories

Cleanliness
7.75
The room was clean and cosy, but a lack of communication led to some issues with housekeeping.
Service
8.45
Staff were kind and friendly, but there were concerns about availability and engagement.
Location
8.75
Good location for accessing the airport and local train station.
Room Quality
7.25
Room was too hot, causing discomfort; had issues with heating control.
Amenities
7.75
Standard amenities, but had issues related to extra charges for early check-in.
Value for Money
7.75
Additional charges for early check-in and late check-out felt excessive.
Food and Beverage
7.25
Limited comment on meals, but food choice was noted as a downside.
Overall Experience
8.25
Overall a decent stay, but several issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:06

Property Description

Modern Accommodation near NEC and Airport

Convenient Location: Situated within a short walk of the NEC, Birmingham International Rail Station, and Airport, our hotel offers easy access to key transportation hubs.

Stylish Rooms: Enjoy contemporary rooms with free high-speed internet, LCD TV, work station, and modern bathrooms featuring power showers. Complimentary tea and coffee add a homely touch to your stay.

Vibrant Dining Options: Experience our bright and welcoming spaces for dining and socializing, including The Hub lounge, bar, and restaurant offering a relaxed atmosphere for guests to unwind.

Book your stay at ibis Styles Birmingham NEC and Airport for a modern and convenient hotel experience.

Important information:

Guests who book an advance purchase rate will be asked to bring the card used for payment with them. If the guest is unable to produce this card on arrival then an alternative payment method must be taken. If they are not the cardholder they will be asked to give the cardholder details before arriving at the hotel in order that a third party form can be sent.

If using Satellite Navigation please use postcode: B40 1PQ

Car parking charges apply.

Please be aware that the hotel name changed on May 26th 2026 from ibis Styles to AC Hotel by Marriott.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Location

Guest Reviews

7.9
Based on 4766 reviews
Cleanliness: 7.75
Service: 8.45
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
S
Sarah solo_traveller gb
7
2026-08-29 via Nuitee
A
Alison solo_traveller gb
9
2026-08-29 via Nuitee
S
Sonia couple gb
10
Enjoyable and comfortable
Pros:

Brilliant breakfast.

Cons:

The pizza base.

2026-08-24 via Nuitee
M
Mrs Hermine couple gb
7
Pros:

Braakfast was good we have more choices lay out was good it was easy to to see where every think was displayed

Cons:

no comment

2026-08-24 via Nuitee
A
Angharhad solo_traveller gb
9
Close to transport links, clean. Helpful staff.
Pros:

Easy 5 min walk to the mono rail for the airport, easy access to NEC and train station. It is through an industrial estate but it’s well sign posted and well lit, good toiletries in the room. Decent menu limited but decent food. Bar staff were very helpful with an odd request that saved me trying to find a 24hr shop.

Cons:

A bit stingey with the tea and coffee supplies. Limited bar snacks and bits to buy for the room.

2026-08-21 via Nuitee
E
Elizabeth solo_traveller gb
10
Pros:

Parking on site which made it very convenient. We were going to an event at the NEC so it meant we could leave the car at the hotel and just walk - receptionist was very helpful when I asked how to get there. Rooms were very clean and great blackout curtains - not a single bit of light let in the morning! Air conditioning was also great as I had my daughter with me that's always very hot at night so this was very much needed for her to have a peaceful night's sleep. We had our evening meal in the onsite restaurant which was very good. We also had breakfast as well - a great range of options.

Cons:

As I was travelling with my child, it would have been nice for there to be a sachet of hot chocolate in the room as an additional option to the coffee and tea. Also maybe a decaf tea as an option too as there was only decaf coffee. Other than that, all excellent.

2026-08-21 via Nuitee
J
Jo solo_traveller gb
9
Great value for money.
Pros:

Clean up to date room and bar/restaurant facilities.

Cons:

Some staff very helpful, this needed more consistency.

2026-08-20 via Nuitee
T
Théo couple fr
9
2026-08-19 via Nuitee
R
Raja couple gb
10
Excellent I will be back and Thankyou
Pros:

Excellent

2026-08-18 via Nuitee
C
Catherine extended_group ie
10
Pros:

Very modern & spacious

2026-08-18 via Nuitee
M
Matthew solo_traveller gb
6
Shame about the staff
Pros:

Clean and tidy newly refurbished hotel.

Cons:

Inexperienced staff who were unaware of the hotels procedures and rules.

2026-08-18 via Nuitee
S
Sue solo_traveller gb
9
2026-08-18 via Nuitee
C
Carl couple gb
9
Pros:

Location was good for us, parking on site was a massive plus, the whole hotel smelt clean and trash.

2026-08-17 via Nuitee
C
Colin solo_traveller gb
10
Pros:

Staff very helpful and friendly

Cons:

All good

2026-08-17 via Nuitee
C
Colin solo_traveller gb
10
Will be back
Pros:

Staff were very helpful

Cons:

all good

2026-08-17 via Nuitee
L
Leanne couple au
7
2026-08-16 via Nuitee
H
Harry solo_traveller gb
9
Pros:

Helen, I think that was her name, on reception was super helpful

2026-08-15 via Nuitee
K
Keith couple gb
8
Spotlessly clean, comfortable beds and well appointed.
Pros:

Perfect location for the BDC

Cons:

Nothing to dislike. Just considerable staffing problems that let them down. Helen? On reception was outstanding though.

2026-08-13 via Nuitee
R
Ruth couple gb
10
Really good and convenient . Would definitely use this hotel again if going to NEC
Pros:

Easy to find easy to get to NEC walking
Cool air conditioned
Comfortable rooms
Good restaurant bar area

Cons:

Maybe slightly more parking as there weren’t a lot of available space when we arrived

2026-08-13 via Nuitee
L
Lawrence solo_traveller gb
10
Pros:

Staff excellent for helpfulness - shout out for Megan on reception.Hotel is so closer to the NEC.

Cons:

Nothing to complain about.

2026-08-12 via Nuitee