ibis Styles Birmingham NEC & Airport

Hotels
ibis Styles
7.9 (4433 reviews)
Bickenhill Lane , Bickenhill , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Clean and cosy room
Friendly staff
Cons:
Heating issues
Limited staff availability
Extra charges for check-in/out

Categories

Cleanliness
7.75
The room was clean and cosy, but a lack of communication led to some issues with housekeeping.
Service
8.45
Staff were kind and friendly, but there were concerns about availability and engagement.
Location
8.75
Good location for accessing the airport and local train station.
Room Quality
7.25
Room was too hot, causing discomfort; had issues with heating control.
Amenities
7.75
Standard amenities, but had issues related to extra charges for early check-in.
Value for Money
7.75
Additional charges for early check-in and late check-out felt excessive.
Food and Beverage
7.25
Limited comment on meals, but food choice was noted as a downside.
Overall Experience
8.25
Overall a decent stay, but several issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:06

Property Description

Modern Accommodation near NEC and Airport

Convenient Location: Situated within a short walk of the NEC, Birmingham International Rail Station, and Airport, our hotel offers easy access to key transportation hubs.

Stylish Rooms: Enjoy contemporary rooms with free high-speed internet, LCD TV, work station, and modern bathrooms featuring power showers. Complimentary tea and coffee add a homely touch to your stay.

Vibrant Dining Options: Experience our bright and welcoming spaces for dining and socializing, including The Hub lounge, bar, and restaurant offering a relaxed atmosphere for guests to unwind.

Book your stay at ibis Styles Birmingham NEC and Airport for a modern and convenient hotel experience.

Important information:

Guests who book an advance purchase rate will be asked to bring the card used for payment with them. If the guest is unable to produce this card on arrival then an alternative payment method must be taken. If they are not the cardholder they will be asked to give the cardholder details before arriving at the hotel in order that a third party form can be sent.

If using Satellite Navigation please use postcode: B40 1PQ

Car parking charges apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

7.9
Based on 4433 reviews
Cleanliness: 7.75
Service: 8.45
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
L
Lina family_with_children gb
3
Pros:

Good location for the nec

Cons:

Room was very small, no chairs to sit in, TV was dodgy, no teabags or milk, hairdryer didnt work, no extra pillows. The man on reception was not at all apologetic when I had to go and ask for teabags or milk. Now I know it was crufts and you hike your prices, but £332 was most certainly OTT for what you offer and we have been in hospitality for over 40 years. And to have go and ask for something as simple as milk and teabags is not on.

2026-03-07 via Nuitee
J
Jodie couple gb
8
Great location for NEC
Pros:

Great location for NEC

Cons:

Disappointing breakfast

2026-03-06 via Nuitee
R
richard couple gb
9
Would stay again
Pros:

Breakfast was pretty good, rooms nice and clean

Cons:

The additional parking charges

2026-03-06 via Nuitee
N
Nolan extended_group ie
8
Location v good staff pleasant
Pros:

Breakfast cold at 8 o clock and no sausages

Cons:

Extra price to park car

2026-03-06 via Nuitee
M
Michele family_with_children gb
6
Pros:

Location to NEC
Car park
Clean large room

Cons:

Noisy lift BANGING all of the time
Heating- unable to increase the temperature it kept coming back down no instructions

2026-03-06 via Nuitee
G
geraint family_with_children gb
9
Pros:

Rooms clean and comfortable. Staff all friendly and welcoming

Cons:

Mirror in bedroom for drying hair would be beneficial

2026-03-06 via Nuitee
J
James extended_group gb
3
Horrible
Cons:

Staff were extremely rude and couldn’t be bothered to check me in correctly, didn’t take the payment and then walked off, we just went to our rooms and were up early to work and had rude notes put through the door saying we haven’t bothered to pay,

I was then yelled at by the same receptionist who was rude the night before across the reception area stating I hadn’t paid, I explained she was rude and couldn’t be bothered with me and ignored me the day before so what did she expect! She didn’t take that well and was horrible to deal with, we just left

2026-03-05 via Nuitee
T
Terje extended_group ee
7
2026-03-05 via Nuitee
M
Matthews extended_group gb
8
Staff, great, clean and tidy, nice size room only down side was the room heating system
Pros:

Great staff and breakfast was really good

Cons:

Couldn't turn the air conditioning/heating system off at all. Was either too hot or too cold.

2026-03-05 via Nuitee
S
Sarah couple gb
8
2026-03-05 via Nuitee
B
Bernhard solo_traveller gb
7
Cons:

There are works going on in the restaurant area. We had not been made aware.

2026-03-04 via Nuitee
C
Catherine couple gb
9
2026-03-04 via Nuitee
H
Hext family_with_children gb
7
Pros:

It was very close to nec and shopping/food outlet.

Cons:

The front desk was vacant both times i needed it. Up to a 10min wait for a staff member to arrive.

2026-03-03 via Nuitee
M
Michelle extended_group gb
10
2026-03-03 via Nuitee
M
Marek solo_traveller pl
7
Pros:

Bliskość lotniska, wygodne łóżko

2026-03-02 via Nuitee
P
Paul extended_group gb
9
Great hotel in a great location
Pros:

Location was great

Cons:

Hairdryer didn't work

2026-03-02 via Nuitee
D
Deborah couple fr
9
Pros:

Liit propre et confortable. Chambre insonorisée. Sèche cheveux disponible et grande TV.
Très bon rapport qualité prix

Cons:

Un peu loin de l'aéroport quand il pleut énormément

2026-03-02 via Nuitee
A
Amanda couple gb
10
Our stay was pleasant and just what we needed as we were at an event at the NEC, the Ibis is only a 5 minute walk to the
Pros:

The rooms looked to have had a recent renovation and were very modern

Cons:

The only one thing I could think of is that the garlic bread ordered with dinner was like a frisby (really hard)

2026-03-01 via Nuitee
D
Douglas solo_traveller gb
9
Would definitely be back
Pros:

Location was good for the airport

Cons:

Nothing

2026-03-01 via Nuitee
P
Paul solo_traveller gb
7
Another budget airport hotel…..
Pros:

Reasonably close to airport terminal - 10 minute walk

Cons:

Loose tiles on shower room floor
Generally felt a bit grubby - maybe because some works being undertaken
External board showed price considerably lower than paid

2026-03-01 via Nuitee