Comfort Aparthotel Lourdes L'Acacia

Hotels
Comfort Suites
8 (3138 reviews)
1 A Chemin de Lannedarré, Lourdes, Hautes-Pyrenees, 65100 , Lourdes , FR

Pets allowed

Facilities

No single-use plastic straws
Guest education on local ecosystems and culture
Free WiFi
Terrace
Luggage storage
Outdoor pool - seasonal
Elevator
Golfing nearby
Downhill skiing nearby
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Noisy neighbors
Outdated furnishings

Categories

Cleanliness
7.58
Several comments indicate cleanliness but also mention issues with the bathroom and location.
Service
8.55
Positive remarks about staff and ease of communication.
Location
8.59
Frequent mentions of the great location close to attractions.
Room Quality
7.04
Mention of outdated furniture and uncomfortable mattresses.
Amenities
8.07
Generally positive but mentioned some areas for improvement.
Value for Money
8.03
Satisfactory feedback regarding price-performance ratio.
Food and Beverage
8.08
Good breakfast noted but some variety concerns.
Overall Experience
8.05
Overall positive experiences reported with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:34

Property Description

Experience the allure of tranquility and convenience at Zenitude Hôtel - Résidences L'Acacia Lourdes, your perfect getaway in the heart of Lourdes.

Relaxation by the Pool
Take a refreshing dip in our seasonal outdoor pool or unwind on our stunning terrace, where breathtaking views await. Enjoy the serene atmosphere as you soak up the sun, surrounded by nature's beauty.

Comfortable Accommodations
Choose from our 111 individually decorated guestrooms, each featuring well-equipped kitchenettes and private balconies. Flat-screen TVs keep you entertained, while complimentary Wi-Fi ensures you're always connected.

Delicious Dining Options
Savor delightful bites at our snack bar/deli, and start each day with a delectable buffet breakfast available daily. Our multilingual staff is eager to help you navigate tour arrangements and local hotspots.

Don’t miss out on an unforgettable stay—book your adventure at Zenitude Hôtel - Résidences L'Acacia Lourdes today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May 01 to September 30.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Alcohol is not served at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LDE

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Food & Beverage

    No alcohol served onsite

  • Health & Safety

    Property follows sanitization practices of Sanitary Protocol (UNPLV - France)

See all policies

Location

Guest Reviews

8
Based on 3138 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
C
Claudia extended_group es
9
2026-04-04 via Nuitee
C
Cristina Mirela extended_group es
10
2026-04-04 via Nuitee
M
maria del mar extended_group es
8
Pros:

Comodidad y agua caliente

Cons:

Que no tenía secador9

2026-04-04 via Nuitee
M
Maria Magdalena solo_traveller es
10
2026-04-03 via Nuitee
J
jose carlos extended_group es
9
Pros:

La trankilidad

Cons:

Que 2 radiadores no funcionaban

2026-04-03 via Nuitee
A
Amar family_with_children gb
10
Fantastic stay in this hotel
Pros:

The room was fantastic and I liked the reception people talking with pleasing manner.
Only my suggestion is regards to bathroom which need to be covered with curtains to avoid water splashing outside as we take bath by standing.its ok for those who sleep and take the bath.
This is only my suggestion. Not to be taken personally.
Thanks

Cons:

Bathroom as mentioned above

2026-04-02 via Nuitee
C
Corinne solo_traveller fr
8
2026-04-01 via Nuitee
P
Petit solo_traveller fr
8
Pros:

La propreté, le personnel

Cons:

Petit déjeuner Très basic

2026-04-01 via Nuitee
P
Peggy extended_group es
10
2026-03-31 via Nuitee
P
paul couple fr
8
ensemble du séjour parfait
Pros:

emplacement proche du sanctuaire et du centre de la ville
propreté de la chambre ainsi que la salle de restauration
chambre au calme ..bonne literie ..bien équipée dans l'ensemble..

Cons:

nous aurions préféré une douche plutôt qu'une baignoire
petit déjeuner légèrement élevé (peut être un petit peu omelette accompagné de poitrine ..
quelques fruits variés ainsi que le fromage ..le tarif du pdj serait bien..

2026-03-31 via Nuitee
M
Martin extended_group gb
8
2026-03-30 via Nuitee
I
Ignacio family_with_children es
7
Pros:

Muy limpio. habitación familiar

2026-03-29 via Nuitee
R
Rene family_with_children fr
9
Un super séjour
Pros:

Tout était ok, je recommande fortement cet endroit, bien placé et très calme.
On va surement y retourner.

2026-03-26 via Nuitee
M
Monica family_with_children es
10
Excelente el hospedaje y una vista desde el Balcón muy agradable y de noche vista a las estrellas !
Pros:

El hospedaje todo muy bien y excelente, limpio y en orden. La atención de Virginia muy bien, muy amable y la vista desde el balcon es muy agradable. Muy satisfechos con la visita.

Cons:

Todo estuvo excelente. El único punto pequeño a mejorar es tener mas sartenes pequeños para la cocina :). Lo demás extra super mega bien :)

2026-03-26 via Nuitee
A
Andrei family_with_children fr
10
Pros:

Nous avons passé un excellent séjour dans cet hôtel et en sommes très satisfaits.
L’emplacement est idéal, très pratique pour se déplacer et visiter les principaux sites. Le petit-déjeuner est bon, varié et bien organisé, avec des produits frais.
Un grand merci au personnel — très accueillant, attentionné et toujours prêt à aider.
Un vrai plus également pour le parking, très pratique, ainsi que pour le Wi-Fi, rapide et stable.
Nous reviendrons avec plaisir.

Cons:

Rien trouvé 🤷‍♂️

2026-03-26 via Nuitee
J
Jakub extended_group pl
7
Pros:

Very close to the church. Very cheap.

Cons:

Dirty.

2026-03-24 via Nuitee
R
russo solo_traveller fr
9
2026-03-24 via Nuitee
V
VasanthaKumar family_with_children fr
7
2026-03-23 via Nuitee
A
Alice couple fr
10
Impeccable
Pros:

En basse saison place de parking sur place et dans les rues avoisinantes, grosse boulangerie juste à coté, proximité avec le lieu de prière, appartement super bien équipé

2026-03-23 via Nuitee
D
David extended_group es
7
2026-03-23 via Nuitee