Country Inn & Suites by Radisson, Richmond West at I-64, VA

Hotels
Country Inn & Suites by Radisson Americas
8 (1719 reviews)
8010 West Broad Street , Richmond , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Hot tub
Cons:
Cleanliness issues
Outdated rooms
Poor breakfast quality

Categories

Cleanliness
6.96
Several complaints about cleanliness, including debris on the floor and a bad smell in the room.
Service
9.43
Generally friendly and accommodating staff, but some shortcomings in handling issues.
Location
9.47
Convenient location with access to nearby restaurants and attractions.
Room Quality
7.42
Rooms are described as dated and needing refurbishment, with issues such as a sunken bed.
Amenities
8.45
Amenities like the hot tub were appreciated, although some were not well-maintained.
Value for Money
6.91
Reviews suggest that the hotel feels overpriced for the quality provided.
Food and Beverage
6.46
Negative feedback regarding breakfast quality and selection.
Overall Experience
8.93
Overall stay was decent, with some guests looking forward to returning despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:36

Property Description

Indulge in Comfort and Convenience

Relax and Unwind: Take a dip in the indoor heated pool or jacuzzi, or break a sweat at the gym for a rejuvenating experience.

Modern Amenities: Enjoy spacious rooms equipped with a flat-screen TV, free Wi-Fi, microwave, refrigerator, and coffee maker for a comfortable stay.

Explore Nearby Attractions: Conveniently located near the University of Richmond, Belmont Golf Course, and museums, with easy access to Richmond International Airport.

Book your stay at Country Inn & Suites By Radisson Richmond West for a delightful blend of relaxation and exploration!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8
Based on 1719 reviews
Cleanliness: 6.96
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 6.91
Food and Beverage: 6.46
Overall Experience: 8.93
S
Sonja solo_traveller us
6
Good for one night’s stay
Pros:

The bed was very comfortable

Cons:

Location and room a/c and microwave. And there was an odd smell near pool and gym and heavy smell of marijuana.

2026-07-03 via Nuitee
V
Viktoria couple us
8
2026-07-02 via Nuitee
S
Stacy family_with_children us
2
Would not come again, very disappointed. Questioning staying in another one
Cons:

Group checked in at 6 - 3/4 rooms not cleaned, guest still staying in one
Rooms were run down, furniture missing knobs/ tore up, carpet not vacuumed all over, ice machine filters on - ice did not look good, would not put it in a drink. Very over priced. Guest had to keep asking to get stuff done.

2026-06-29 via Nuitee
J
Jim solo_traveller us
10
Clean, quiet, comfortable.
Pros:

The eggs and sausage are always good. I would prefer some other yogurt choices; some plain Greek yogurt, rather than the sweetened stuff.
The coffee is good.

Cons:

Better yogurt choices. Less sweetened "yogurt" and more real Greek yogurt.

2026-06-27 via Nuitee
S
Sergio solo_traveller us
7
.
Pros:

I like that the breakfast is included

Cons:

I didn’t like that I reserved a room for 5 people with 2 queen beds and 1 sofa bed but the sofa bed was impossible to sleep the, it felt like at rack so we have to share one bed for 3 people so that’s not really good

2026-06-26 via Nuitee
K
Keri family_with_children us
4
2026-06-25 via Nuitee
E
Eduardo solo_traveller us
1
Pros:

I liked and enjoyed the location.

Cons:

The cleanness was satisfactory

2026-06-23 via Nuitee
K
Kelly couple us
10
Stay again, recommend to everyone.
Pros:

Breakfast was great, room was clean. Customer service was AAA++++! Staff is extraordinary!

Cons:

It was a bit of a drive from Richmond, but, traffic isn't an issue so it wasn't really a big issue.

2026-06-23 via Nuitee
C
Chelsey extended_group us
5
2026-06-23 via Nuitee
R
Reitz solo_traveller us
1
Terrible experience nothing but bugs
Pros:

Leaving

Cons:

Bugs everywhere

2026-06-22 via Nuitee
K
Kim couple us
8
A clean hotel with a very friendly staff.
Pros:

It was not on the main road. Very clean. Good breakfast.

Cons:

The toilets are too low for the elderly to use and the pillows weren’t very good at all.

2026-06-21 via Nuitee
G
golden extended_group us
7
Everything was pleasant
Pros:

I enjoyed the quietness, the bathroom had everything I needed, the refrigerator and microwave, the pool, the breakfast was good

Cons:

The hot tub was not working

2026-06-21 via Nuitee
T
Teseme solo_traveller us
6
Cons:

The door was difficult to open with the card and couldn’t adjust the AC. The hallway carpet also smells bad.

2026-06-19 via Nuitee
D
David solo_traveller us
8
2026-06-18 via Nuitee
F
Felicia solo_traveller us
3
Pros:

Coffee was really good

Cons:

Breakfast and room was across from elevators and the thing binged all night. Turn the bing off after 11 if your going to use that room. Use a light system instead.

2026-06-17 via Nuitee
S
Samantha family_with_children us
7
Pros:

Room was nice and big
Good location

Cons:

Bathroom on level 1 was clogged up every time I tried to use it

2026-06-15 via Nuitee
W
William family_with_children us
7
2026-06-15 via Nuitee
B
Breanna family_with_children us
10
2026-06-13 via Nuitee
E
Elizabeth couple us
7
2026-06-12 via Nuitee
L
Lucas couple us
10
2026-06-11 via Nuitee