Courtyard by Marriott Dulles Airport Herndon

Hotels
•
Courtyard by Marriott
8.2 (1113 reviews)
13715 Sayward Boulevard , Herndon , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Convenient location
Professional staff
Cons:
Noisy air conditioning
Poor food quality
Uncomfortable mattress

Categories

Cleanliness
8.2
The property was clean and very nice.
Service
8.7
Very professional staff; welcoming staff who answered any questions.
Location
8.7
Great location near Dulles International Airport.
Room Quality
7.7
One review noted an uncomfortable mattress and noisy air conditioning.
Amenities
8.2
Appropriate airport hotel with bar and food services.
Value for Money
8.2
The location is good, but the food options were considered overpriced.
Food and Beverage
7.2
Multiple guests complained about the quality of food.
Overall Experience
8.7
Most guests reported a pleasant experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:28

Property Description

Convenient Shuttle Service
Located at the gateway of the Dulles Technology Corridor, the hotel offers a 24-hour shuttle service to and from Washington Dulles International Airport (IAD), ensuring a hassle-free arrival and departure for guests.

Modern Amenities
Enjoy access to a 24-hour fitness centre and a state-of-the-art business centre with complimentary internet, workstations, and printing services, catering to all your fitness and business needs during your stay.

Dining and Entertainment
Indulge in delicious breakfast and dinner options at The Bistro, followed by a relaxing evening at the hotel's lounge. With the Innovation Center Metro Station just a short walk away, entertainment and exploration are easily accessible.

Book your stay at Courtyard by Marriott Dulles Airport Herndon now for a seamless travel experience.

Important information:

Complimentary parking is provided for all guests during their stay. For those needing to leave a vehicle on property beyond their visit, long-term parking is available at a rate of $12 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1113 reviews
Cleanliness: 8.2
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 7.2
Overall Experience: 8.7
J
James • solo_traveller • us
10
2026-07-25 • via Nuitee
S
Sarah270208 • solo_traveller • gb
10
Pros:

Having just arrived late at night it was the perfect place to catch up on some sleep before the next part of our journey.

Room was comfortable and clean. Super close to airport but not noisy at all. Highly recommend.

2026-07-20 • via Nuitee
L
Levan • solo_traveller • ge
9
2026-07-20 • via Nuitee
J
Janine • solo_traveller • us
9
2026-07-18 • via Nuitee
E
Edward • family_with_children • us
9
Nice, clean, accessible to trains for drive to DC
Pros:

Clean

Cons:

Front desk, not that friendly welcome

2026-07-11 • via Nuitee
G
Goiti • extended_group • es
10
2026-07-07 • via Nuitee
M
Maria • solo_traveller • us
9
2026-07-07 • via Nuitee
A
andres • solo_traveller • cr
1
Pros:

Pésimo en logística. El carro que te recoge en el aeropuerto lleva en la puerta un papel impreso.. No se ve... Hay otro hotel con el mismo nombre en la misma zona.. Lo que causa trastornos en los uber... No solo tuve que tomar un uber por que el shuttle no estaba bien marcado. Si no que si no me fijo me llevaba al otro hotel... Además estaba cerrado el bar y el restaurante... Independientemente de la fecha uno espera servicios no escusas.. Y el personal del front desk parecía importarle poco o nada mi reclamos.

Cons:

Ubicación, servicio, shuttle, rest y bar y petsonal

2026-07-07 • via Nuitee
J
Jody • solo_traveller • us
8
2026-07-06 • via Nuitee
C
carl • couple • us
3
Not great.
Pros:

Free Airport Shuttle

Cons:

Aircon super noisy, gurgles, room seemed humid and damp, shower drain partially clogged- seems to have been like that for a long time judging by the damage to the bottom to the double bathroom doors.

2026-07-06 • via Nuitee
J
Juan Pablo • solo_traveller • us
8
Pros:

Cerca del aeropuerto

2026-07-05 • via Nuitee
R
Richard • couple • us
8
2026-07-05 • via Nuitee
S
Scott • family_with_children • us
10
Pros:

Breakfast was great! Loved the walk in shower

2026-07-05 • via Nuitee
C
Corey • couple • us
8
2026-07-05 • via Nuitee
T
tegie16 • solo_traveller • us
10
2026-07-04 • via Nuitee
K
Karen • solo_traveller • us
8
Pros:

No breakfast

2026-07-04 • via Nuitee
W
Wendy • solo_traveller • sv
8
Pros:

La limpieza y ubicación

Cons:

El personal de recepción no me pareció muy amable

2026-07-03 • via Nuitee
A
Anil • couple • in
8
2026-07-02 • via Nuitee
A
Austin • couple • us
10
Great stay
2026-06-30 • via Nuitee
K
Kristen • solo_traveller • us
1
Pros:

Proximity to the airport.

Cons:

My experience at the Courtyard by Marriott Dulles Airport Herndon was unacceptable from the moment I checked in until the morning I left.

After driving across the country, through five states, I arrived at the hotel before an international flight the following day. I had prepaid for my room through Booking.com, and the receptionist initially acknowledged that my room had already been paid for. I understood that a security deposit would be required, but the receptionist couldn’t even tell me how much the deposit was supposed to be.

When I first looked at the card reader, it showed a charge of $215.62, which I knew was way too much for a security deposit for a one night stay. I pointed this out, and the receptionist told me it was incorrect. She canceled the transaction and tried again. Once again, the card reader showed $215.62. At that point, she incorrectly claimed that I hadn’t prepaid for my room, even though she previously said I did prepay for my room and I acknowledged that I did. At this point, I showed her both my Booking.com receipt and proof that the payment had already cleared my card on June 2, 2026.

She canceled the transaction a third time and told me she had “overridden” it so that I would only be charged a $25 security deposit. Even though the card reader still displayed $215.62, she repeatedly assured me that only $25 would actually be charged. I specifically asked her multiple times to confirm that I would not be charged $215.62, and she repeatedly said yes.

The instant I tapped my card, I received a notification that my account had been charged $215.62. I immediately showed her the notification on my phone, and instead of resolving the issue, she simply said, “You’ll have to speak to a manager.”

This happened around 5:25 PM. I was told the manager would be back from lunch in about 30 minutes and would contact me. That never happened.

2026-06-30 • via Nuitee