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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Massage services
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Currency exchange
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Heated pool
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Coffee Shop on site
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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ATM/banking
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Front desk (limited hours)
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Express check-in
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Self parking (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Concerts/live shows
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxurious 5-Star Hotel in the Heart of New Orleans
Elegant Accommodations and Top-Notch Amenities: Experience stylish rooms with upscale decor, 42-inch flat-screen TVs, and luxurious bathrobes. Enjoy the convenience of a minibar and a 14-inch TV in the bathroom for added comfort.
Exceptional Dining and Entertainment Options: Indulge in authentic Italian cuisine at Domenica, savor local dishes at Fountain Lounge, and groove to live jazz music at The Blue Room.
Relaxation and Recreation: Unwind at the outdoor pool, maintain your fitness routine at the 2,300 square-foot gym, and pamper yourself at the Waldorf Astoria Spa with a variety of treatments.
Book now to experience the epitome of luxury at The Roosevelt Hotel New Orleans.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
Wired internet is available in the hotel rooms and costs USD 14.95 per 24 hours.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 51 per day.
Location
Guest Reviews
The beauty of the facility, and the cleanliness of the premises and room
The location tends to promote unsavory run in interactions with homeless individuals and street beggars almost immediately after departing the property.
Da decoracao de natal, do local, da história.
Qto não me agradou.
Attentive staff and lovely room
The decorated lobby was spectacular
Nothing
My wife and I love the building. The decorations, the staff, the location and on site options for eating.
My room was hot, had to sit in the chair in front of the window to get some cool air flow, the TV had nothing to watch and couldn't stream from phone or sign into personal Netflix. We watched movies on my tablet until we could fall asleep. Lots of very nice hotels all around for 100s of dollars less. We've stayed at the roosevelt the last 2 times we visited the city. We'll try the sonesta next time.
My family stayed at The Roosevelt New Orleans, A Waldorf Astoria Hotel in December 2025, and unfortunately, I do not believe this hotel deserves a five-star rating. This was one of the worst hotel experiences I've ever had.
I had a particularly disappointing experience with a recent pickup order from the Fountain Lounge. I placed my order and returned to pick it up about 30 minutes later. However, upon returning to my room and checking the order, I discovered that it had not been prepared correctly. I immediately called the restaurant, and they instructed me to bring the order back for correction.
When I returned, the staff attempted to fix my order, but it still did not match my original request. I noticed that the staff seemed bothered by my request for assistance. After waiting for more than 30 minutes, I inquired with a lady at the bar about how much longer it would take. Unfortunately, she appeared frustrated and did not respond to my question. I also observed her discussing my situation with a colleague, which made me feel uncomfortable.
After waiting for over 45 minutes, my food was finally brought to me. While I understand that the holiday season can be busy and that mistakes can happen.
I shared my concerns with the front desk and emailed the concierge, but I did not receive a response. The front desk did send me a message apologizing and promised that a food and beverage manager would reach out to me, but I never heard from anyone.
I was disappointed not only by the mix-up with my order but also by the level of customer service and professionalism I experienced.
Regrettably, due to this unsatisfactory service, I do not foresee myself returning to this hotel.
The hotel was nice and so was the location
It was too crowded and crowd control and security was terrible. I realize it's the holidays but esp with such a large crowd there should have been someone at the hotel elevators and also at the back doors monitoring who was going in and out. It is rated a five star hotel but shouldn't be. The Christmas decorations in the lobby are pretty but next time I'd just go there to see them and not stay there (like everyone else). I couldn't get in the bar or the coffee cafe or even thru the lobby. Hotel guests should have some sort of priority when paying to stay there. Not a good experience at all!
Because of a snowstorm, we missed our connecting and weren’t able to make it on the night we initially arrived. Somehow, our reservation got cancelled and we lost our room. However, through the kindness and expertise of the staff, Eric and Joseph, we were able to get our room back. The service is excellent and the staff are wonderful. :)
Was some superb
Nothing
I absolutely love The Roosevelt! I’ve stayed here several times, and it never disappoints. The hotel is not only beautiful, but the staff is always incredibly friendly and helpful. Its central location makes it easy to get anywhere in the city, and Christmas time is especially magical . The decorations are stunning, and the Christmas Brunch is absolutely delicious. I can’t recommend this place enough!
The suite we stayed in was very high quality and comfortable with excellent, fast service.
We attended the Christmas brunch which was full of a wide variety of foods, all of which were very high quality.
The valet service was expedient and professional.
Overall, every aspect of our stay was highly satisfactory.
Tolle Weihnachtsdeko beim Eingang, Refreshment-Möbel mit gutem Kaffee im Zimmer
Übertriebener Christmas-Brunch, Wasserdruck der Dusche
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