The Roosevelt Hotel New Orleans - Waldorf Astoria Hotels & Resorts

Hotels
•
Waldorf Astoria Hotels & Resorts
8.9 (543 reviews)
130 Roosevelt Way , New Orleans , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Beautiful decorations
Cons:
Food service issues
Room temperature problems
Crowded atmosphere

Categories

Cleanliness
8.61
The hotel has nice decorations and overall ambiance, but could improve in room temperature control.
Service
9.58
Staff were praised for their helpfulness, especially in a challenging situation with reservations.
Location
9.62
The location is central and convenient for visitors.
Room Quality
8.57
Room temperature issues mentioned, impacting the overall quality.
Amenities
9.1
Amenities like the Christmas brunch were highlighted positively.
Value for Money
8.56
Considered expensive compared to similar hotels with mixed experiences.
Food and Beverage
8.11
Disappointment expressed regarding food preparation and customer service during busy season.
Overall Experience
9.08
Despite some issues, overall a magical experience with the potential to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:50

Property Description

Luxurious 5-Star Hotel in the Heart of New Orleans

Elegant Accommodations and Top-Notch Amenities: Experience stylish rooms with upscale decor, 42-inch flat-screen TVs, and luxurious bathrobes. Enjoy the convenience of a minibar and a 14-inch TV in the bathroom for added comfort.

Exceptional Dining and Entertainment Options: Indulge in authentic Italian cuisine at Domenica, savor local dishes at Fountain Lounge, and groove to live jazz music at The Blue Room.

Relaxation and Recreation: Unwind at the outdoor pool, maintain your fitness routine at the 2,300 square-foot gym, and pamper yourself at the Waldorf Astoria Spa with a variety of treatments.

Book now to experience the epitome of luxury at The Roosevelt Hotel New Orleans.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 51 per day.

Location

Guest Reviews

8.9
Based on 543 reviews
Cleanliness: 8.61
Service: 9.58
Location: 9.62
Room Quality: 8.57
Amenities: 9.1
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 9.08
L
Lauren • solo_traveller • us
2
Not worth what I paid, great to visit but not to stay.
Pros:

It a beautiful hotel in a nice location, most of the staff are very helpful and friendly. For an older hotel it’s in good shape. Two of the bartenders were excellent

Cons:

Beds are very uncomfortable, nothing feels luxurious as a guest, shower was broken, requests were not able to be accommodated, housekeeping missed turndowns, some staff were not helpful and gave conflicting information

2026-04-18 • via Nuitee
J
Juan David • solo_traveller • co
8
Aceptable
Pros:

Comodidad

Cons:

Check in

2026-04-11 • via Nuitee
C
Converse • family_with_children • us
8
Overall, great experience and was as expected
Pros:

The hotel did well to accommodate the wedding party ahead of our check-in and took care of our bags. Allowed us to browse the French Quarter and have a New Orleans famous Muffuletta from Central Grocery & Deli before checking into the room. Staff were all very friendly and helpful throughout! Also very good breakfast buffet as well each morning.

Cons:

One challenge was parking, but having the public parking garage across the street was convenient as no one where to park on the road safely. We reserved a King Suite and the room and lounge was great, however, did find the bathroom a bit too small for this category of room.

2026-04-09 • via Nuitee
S
samuel • couple • gb
1
2026-04-08 • via Nuitee
P
Paula • couple • gb
10
Beautiful elegant classy hotel in fantastic location in an amazing city
Pros:

Elegance, location, beautiful building, room, room service, room facilities and aesop products

Cons:

All good!

2026-04-08 • via Nuitee
J
Joan • solo_traveller • us
10
Great property and service
Pros:

Nighttime room fix up with chocolate

Cons:

Like being in quarter better

2026-04-07 • via Nuitee
P
Phillip • couple • us
9
2026-03-31 • via Nuitee
D
Dojon • couple • us
10
2026-03-31 • via Nuitee
H
Harry • couple • us
10
Perfectly located near the Sanger Theatre!
Pros:

Fantastic location within a block of the Sanger Theatre. We visited New Orleans specifically to see the Phantom of the opera and stayed at the Roosevelt hotel during our visit. Everything was fantastic, including the staff and the restaurants.

2026-03-30 • via Nuitee
R
Richard • couple • us
10
2026-03-30 • via Nuitee
S
Shelly • couple • us
8
2026-03-25 • via Nuitee
C
Carolyn • couple • us
8
Beautiful historic hotel in a central location for your visit in New Orleans. We’d love to come back again!
Pros:

The Roosevelt’s excellent location, amenities, staff, history and beautiful structure are a standout. With our having a longer stay, it was a plus that they offer several larger room types with the bedroom separate from the living area. Makes for a more comfortable stay.

2026-03-24 • via Nuitee
K
Kathy • extended_group • us
10
I was totally with everything
Pros:

Location

Cons:

No problems

2026-03-24 • via Nuitee
M
Mary Ann • couple • us
7
Pros:

The property was nice. The rooms were nice but not special for the price. The coffee bar was super in the room. The decor and quality of bathroom fixtures weren’t special.

2026-03-23 • via Nuitee
F
frans • couple • us
10
Pros:

The old time feel, dedication to customer service.

Cons:

Nothing

2026-03-13 • via Nuitee
R
Rania • couple • us
7
Good stay! The pool is the highlight!
Pros:

The Pool staff were amazing!! The Hotel overall has a very nice vibe!

Cons:

Although we stated it was my birthday there wasn’t any welcome message or anything to personalize our stay. There was a room on our floor that sounded like had a party with lot of noise and yelling at 2-3am.

2026-03-09 • via Nuitee
L
Leisa • couple • us
10
2026-03-05 • via Nuitee
S
Sherpa56367280913 • Couples
10
Wonderful Anniversary Experience
Pros:

We were celebrating our 53rd Wedding.Anniversary at the Roosevelt. Our accommodations were excellent thanks to Crystal and Jasmine for the suite. Special thanks to Kent at front desk. The wine and beautiful hand written card was greatly appreciated! You helped make our trip so memorable. Highly recommend the Roosevelt.

2026-02-27 • via Tripadvisor
D
drjosegc • Business • New York City, New York
6
Overprice and outdated
Pros:

Although the lobby is visually impressive with its glittering design, it does not compensate for the outdated amenities, such as old elevators and shower fixtures. I was under the impression that the Waldorf association would reflect a higher standard; however, the rooms appear dated and my experience with the elevator was particularly unsatisfactory. Only one elevator was operational, and it functioned poorly—at one point, several guests and I were briefly stuck before it resumed movement. Based on these experiences, I do not anticipate returning to this establishment in the future.

2026-02-24 • via Tripadvisor
R
richardl59 • Couples • Preston, Lancashire, England
10
A must in the big smoke
Pros:

Currently staying at the beautiful hotel. It’s a classic. Very opulent. Beautiful rooms with great service. What’s not to like!

2026-02-24 • via Tripadvisor