Comfort Suites At WestGate Mall

Hotels
•
Comfort Suites
8 (937 reviews)
458 West Blackstock Road , Spartanburg , us
+1 864-256-4583

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Decent amenities
Cons:
Key card issues
Low toilet height
Stained furniture

Categories

Cleanliness
7.5
Several reviews noted cleanliness positively, though there were issues highlighted, such as pet smells and stained furniture.
Service
8.5
Most reviews mentioned friendly staff, despite some key card issues.
Location
8.5
Location was frequently praised for its convenience.
Room Quality
7.5
Rooms were described as clean and comfortable but noted issues with low toilets and stained couches.
Amenities
8
Amenities were generally satisfactory, but some aspects required updating.
Value for Money
8
Good value stated in reviews, though some concerns about the overall quality.
Food and Beverage
8
Breakfast was reported as standard, with room for improvement in variety.
Overall Experience
8
General sentiment was positive, though issues were experienced during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:39

Property Description

Renovated All-Suite Hotel: The Comfort Suites At WestGate Mall underwent a complete renovation in 2022, offering modern accommodations just five miles from the University of South Carolina Upstate.

Convenient Amenities: Enjoy a range of amenities in each guest room, from refrigerators and microwaves to a Your Suite Success Grab & Go breakfast option for early risers.

Local Attractions and More: Explore nearby attractions like the Spartanburg Memorial Auditorium and Spartanburg Expo Center, with ample free parking for your convenience.

To experience comfort and convenience during your stay, book now at Comfort Suites At WestGate Mall.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 7, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8
Based on 937 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
S
Stanislav • solo_traveller • us
9
Cons:

Noisy AC

2026-08-20 • via Nuitee
J
Jessica • solo_traveller • us
10
Pros:

As soon as you walk in you are greeted and taken care of very well! Fast and friendly!

Cons:

I have no complaints

2026-08-20 • via Nuitee
I
Isaiah • solo_traveller • us
9
The Reasonable Choice
Pros:

The location was perfect for my needs. The hotel was really easy to navigate. The front desk clerk was efficient and courteous.

Cons:

I don't have any issues to report.

2026-08-20 • via Nuitee
G
Gutierrez • family_with_children • cr
7
Pros:

Amplitud del cuarto

Cons:

Desayuno y ruido en la noche (Perros, personas y gallinas)

2026-08-19 • via Nuitee
N
Nacea • family_with_children • us
10
2026-08-19 • via Nuitee
H
Hoyle • couple • us
10
2026-08-18 • via Nuitee
C
Christi • solo_traveller • us
5
Pros:

Wonderful staff

2026-08-16 • via Nuitee
T
Tyler • couple • us
10
Pros:

Second time staying, always comfortable and safe

Cons:

Breakfast needs a little shaking up, same stuff every Day

2026-08-08 • via Nuitee
M
Mellisa • solo_traveller • us
9
2026-08-06 • via Nuitee
S
Sheldon Conyers • solo_traveller • us
10
2026-08-03 • via Nuitee
M
Meg • couple • us
10
Pros:

Very clean and neat, desk staff were super nice!

Cons:

Bed was a little uncomfortable causing some sore muscles

2026-08-03 • via Nuitee
S
Sheldon Conyers • solo_traveller • us
10
2026-08-03 • via Nuitee
A
Allison • family_with_children • us
7
2026-07-23 • via Nuitee
A
Ann • solo_traveller • us
10
2026-07-23 • via Nuitee
P
Paola • couple • us
10
2026-07-22 • via Nuitee
M
Mark • family_with_children • us
6
2026-07-20 • via Nuitee
R
Regina • solo_traveller • us
8
Part of “breakfast” consisted of powdered scrambled eggs and microwaved sausage. It took me about 20min to check in with
Pros:

The location was in walking distance of restaurants and big box stores

Cons:

The fact that they charge a $250 incidental fee. I have NEVER been charged anywhere near that amount and I travel a lot!!
There’s a sign that says they charge 10-15% of your total bill, which for me would have been around $45; however, this clearly wasn’t the case.

2026-07-20 • via Nuitee
G
Gregory Trent • couple • us
9
Overall grade A-
Pros:

Room was very nice. Comfortable bed and the sitting area was nice.

Cons:

Breakfast selection was a little lite

2026-07-18 • via Nuitee
J
Jeanne • couple • us
8
2026-07-16 • via Nuitee
P
Pam • extended_group • us
10
Had a wonderful trip and our stay was exceptional.
Pros:

Location and feeling of safety.

Cons:

No complaints at all

2026-07-11 • via Nuitee