La Quinta Inn & Suites by Wyndham DFW Airport West - Euless

I booked at this La Quinta hotel as a Crew member, after a very long night of flying. The courtesy driver of this hotel was disappointedly rude and belligerent towards me, from the moment of being picked up from the airport. The hotel offered me a beautiful suite for my stay, which buffered this first impression. The following morning however, in need of getting to the airport earlier than I had expected, I requested for the van and the driver flat out refused. There were no other guests on the schedule and he was just sitting there behind the counter in clear view. I was totally shocked at this rude behavior and I had to request a $20.00 Lyft to the airport. There is simply no excuse for his behavior, especially since he is the van superviser. I will never ever stay at this hotel again.

Booked a King Suite, got a double. No explanation, just blaming third party and hotel. Received a roller bed with no sheets, old duvet, no follow-up from hotel. Poor service, no compensation from hotel. Very disappointed and won’t will never use this hotel chain again.

The staff were amazing. They are extremely accommodating and polite.

The room wasn’t ready at 3pm and was told they didn’t know when it would be ready. We requested a refund to find different hotel and was informed that we would have to contact hotels.com. When hotels.com contacted the property the front desk agent stated we attempted to check in at 11am and again at 1pm and the room was ready. I had receipts showing that 11:18 we were eating lunch over an hour away and at 1 we were shopping at a mall. Either way we went in and they sent us to a room, upon entering the room it was tore apart being sprayed by pest exterminators. We exited the room where they were bringing the requested shower chair. We informed the individuals that the room was tore apart and being treated. We were moved to a room on the fourth floor and the bathroom floor was sticky and felt unclean. It was a terrible experience and most likely will not be back to this property.

It was very nice loved everything about it

Our family loved the staff and how friendly all staff was. Staff were able to answer questions quickly and were informative. We would stay there again

good

All good here!

Great staff clean room

front counter is staff is nice and professional. The rooms were pretty clean. The hotel feels old and a bit run down. the Tvs are small for the size of the room, espeially the 1 bedroom sweet. the couch isnt old and feels like there is no support on the bottom. The Ac units made load noises all night. and the room and hallways smelled like weed and cigerette smoke. ok place to stay for bussiness but not with wife and kids.

Breakfast close early during the week, but everything is good

They double booked my room and wasn't able to accommodate me for the inconvenience the management was very rude and refuse to refund my money worst experience I've ever had

The phone in my room didn’t work. My TV remote was broken, the top piece was separated like someone threw it across the room. Therefore I was only able to turn the TV on and wasn’t able to change the channel or turn down the volume. And the tv was so loud. I told the front desk about it and they told me they would try to find me a new remote but never came back to my room. There was take-out trash by the elevator that other guest left there and it sat there from the time I checked in until the next day when I checked out. The room was clean but the service could’ve been better.

Enjoyed my stay. Hotel was nice for the price and staff was nice. They have airport shuttle which is great and only about 20 mins from the city which worked out perfectly. I’d definitely stay again for the convenience of it all.

The room wasn't in a good condition. There were stains on the chair, the headboard had scrapes on them, and there was tissue or paper towels stuffed into the water sprinkler

The stay was ok.

Deluxe Suite, 1 King Bed, Non Smoking.

The pullout bed is not comfortable at all. I would recommend instead getting the 2 queen.

The sheets had stains like period stains. So we requested extra sheets and blankets. We also requested extra pillows.

There was dog poop all over the grass around the parking lot so it was very challenging walking through with little kids. We didnt step on any but we had to be extra careful. Please if you travel with your pet, pick up their waste.

Breakfast: Cereal, begals, muffins, bread, oatmeal, coffee, scrambled eggs, biscuits/gravy.

The staff was very polite the room was clean.

Actually this trip I didn’t like the sofa that was in the room we got, it had a bad smell me and husband couldn’t sit on it at all, also the tv didn’t work at all.

Nice property

My only issue was the sink and the restroom would fill up and not go down

The people that work there are very friendly and helpful!!!