Best Western Plus MidAmerica Hotel

Hotels
Best Western Plus
8.9 (593 reviews)
9730 Hayden Drive , Mascoutah , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast
Convenient location
Cons:
Elevator issues
Noise from bed frame
Inadequate handicap accessibility

Categories

Cleanliness
8.73
Clean and new facilities mentioned, but issues like a cockroach were noted.
Service
9.2
Staff were described as friendly and helpful in many reviews.
Location
9.24
Secluded and convenient location as noted by multiple guests.
Room Quality
8.69
Rooms were comfortable and clean; however, issues with noise from the bed frame were reported.
Amenities
8.72
Basic amenities were provided, but lacked some requests like biscuits and gravy.
Value for Money
8.68
Room prices have risen but general satisfaction was noted.
Food and Beverage
9.23
Breakfast was highly praised and considered a highlight.
Overall Experience
8.7
Generally positive experiences but noted some complaints regarding amenities and accessibility.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:18

Property Description

Luxurious Accommodation

Best Western Plus MidAmerica Hotel offers 4-star accommodation with beautifully designed rooms equipped with modern amenities like air conditioning, flat-screen TV, and free WiFi. Guests can enjoy the comfort of the private bathrooms with complimentary toiletries and cozy bed linens.

Entertainment and Relaxation

With a casino on-site, a sun terrace, an indoor pool, and a fitness centre, guests can unwind and have a great time during their stay. The hotel also provides a business centre for those traveling for work.

Convenience at Your Fingertips

From airport transfers to a 24-hour front desk, vending machines, and free WiFi throughout the property, Best Western Plus MidAmerica Hotel ensures a convenient and hassle-free experience for all guests.

Ready to experience luxury and convenience? Book your stay at Best Western Plus MidAmerica Hotel now!

Important information:

Late check-in between midnight and 6 am is considered the previous day and will be billed as such.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLV

Location

Guest Reviews

8.9
Based on 593 reviews
Cleanliness: 8.73
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 8.7
M
Meghan solo_traveller us
1
Pros:

The shuttle driver was nice and front desk.

Cons:

It was terribly dirty. There was 2 flys buzzing around my head all night. A spider in the bathroom tub right when we walked in. It was absolutely disgusting and smelled like mold really bad

2026-08-21 via Nuitee
J
Janna couple us
7
2026-08-12 via Nuitee
I
Ivan family_with_children us
9
Pros:

Outstanding customer service. Delicious breakfast.

Cons:

No issues.

2026-08-12 via Nuitee
J
John extended_group us
7
Breakfast and bed was good.
Pros:

Breakfast and location was good.

Cons:

Updates on hotel.

2026-08-03 via Nuitee
D
Don solo_traveller us
9
It was fine
Pros:

Location

Cons:

Bed killed my back

2026-08-02 via Nuitee
S
Starved Rock Man solo_traveller us
10
Enjoyable stay, as is almost always the case. This is my go-to hotel in the MetroEast.
Pros:

Breakfast was good. The hotel is easily accessible from Interstate 64.
Staff is very friendly and helpful.
This has been my go-to location for several years, although my visits have been less frequent for the past two. Despite not having checked in here for almost a year, the manager and another employee not only remembered me, but also that I come to visit family and that I'm a hiking enthusiast.

Cons:

There were a couple of times when the pool area ran out of towels, but on one occasion a staffer came to replenish them before I had the opportunity to point this out.
This was not a big deal.

2026-07-24 via Nuitee
R
Richard solo_traveller us
7
Pros:

Hotel was clean, room was of good size, bed was comfortable.

Cons:

No complaints

2026-07-21 via Nuitee
S
Shelly couple us
8
2026-07-15 via Nuitee
I
Iryna solo_traveller us
8
2026-07-14 via Nuitee
M
Makaila couple us
10
The staff were so welcoming and jay was super nice
Pros:

Everything it was so clean and nice

Cons:

Nothing really

2026-07-13 via Nuitee
H
HENRY solo_traveller us
10
Pros:

Evrything

Cons:

Everything was perfect

2026-07-13 via Nuitee
T
Teresa couple us
10
The location is perfect for us when we visit family in the area. 😁
Pros:

Thank you for a good assortment of choices. 😊

2026-07-10 via Nuitee
B
Bernice family_with_children us
10
Pros:

GREAT stay, desk service

2026-07-06 via Nuitee
J
Joseph couple us
10
Pros:

Justin was very professional at the front desk

2026-07-01 via Nuitee
J
Jaclyn family_with_children us
9
Great stay overall. Just needs a USB-A plug at nightstand
Pros:

Clean, beds very comfortable, staff very nice

Cons:

No plug in at nightstand for a USB-A charger cord.

2026-06-30 via Nuitee
K
KTSA solo_traveller gr
8
2026-06-27 via Nuitee
L
Lindsey solo_traveller us
10
Pros:

Friendly and corteous staff! Great continental breakfast! And they had espresso! Clean rooms, good shower pressure, comfortable cooling system (so many air units leave hotel rooms feeling muggy, in my experience). Good location for a day visit into the city - only a 20 minute drive into St. Louis. A great value and wonderful experience.

2026-06-26 via Nuitee
J
John couple us
5
2026-06-25 via Nuitee
M
Michaline solo_traveller us
10
Very pleasant hotel but takes advantage of travelers with pets
Pros:

Breakfast was delicious with healthy options. The bed was wonderful. I lay down and didn't move until the alarm sounded. Room was large enough to be comfortable. Parking was very convenient. Late arrival was appreciated.

Cons:

$40/night pet fee is astronomical. Plus, the beds aren't blocked so my cats hid under them. It was tricky getting them out to continue our journey. Instructions to activate the shower? Maybe reconsider the manufacturer used in construction. I think you've taken low-flow faucets a little too far. I needed special accommodations and would have preferred to be on the first floor instead of a higher one.

2026-06-24 via Nuitee
D
Darren solo_traveller us
10
Pros:

I loved the location! It was right across from the airport. If you're flying out of Belleville I highly recommend this hotel!

Cons:

Bed was a bit too soft for me.

2026-06-22 via Nuitee