Best Western Plus MidAmerica Hotel

Hotels
•
Best Western Plus
8.8 (445 reviews)
9730 Hayden Drive , Mascoutah , US
+1 618-808-0280

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms (many guests)
Friendly, helpful staff (multiple mentions, named employees)
Excellent breakfast (delicious, healthy options, espresso)
Very convenient location (near airport, easy interstate access)
Comfortable beds and good room size
Washer and dryer available; shuttle service
Cons:
Occasional serious cleanliness incidents reported (flies, spider, mold smell)
High pet fee ($40/night) criticized
Some bed firmness issues (too soft or painful for some)
Lack of bedside USB-A plug / limited outlet access
Occasional amenity shortfalls (pool towels ran out) and minor maintenance/updates needed
One mention of slower service

Categories

Cleanliness
7.9
Mostly praised as clean and comfortable across multiple reviews, but a few strong negative reports (flies, spider, mold smell) lower the score.
Service
9.3
Consistently highlighted as friendly, welcoming and professional (named staff praised, outstanding customer service, efficient check-in).
Location
9
Frequently called convenient and ideal (near airport, good for visiting family, easy access to interstate and city).
Room Quality
8.4
Rooms generally described as comfortable with good beds and adequate size; a few guests noted mattress firmness issues and minor maintenance/updates needed.
Amenities
8.6
Breakfast, shuttle, washer/dryer and espresso praised; occasional towel shortages at the pool and some usability issues (shower activation) mentioned.
Value for Money
8.9
Many guests noted good value and convenience; a notable complaint about a $40/night pet fee reduced perceived value for some travelers.
Food and Beverage
9.2
Breakfast repeatedly described as good/delicious with healthy options and espresso available — a consistent strength in reviews.
Overall Experience
9.1
Overall guest sentiment is very positive with repeat guests and strong recommendations, tempered by occasional service or cleanliness hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Luxurious Accommodation

Best Western Plus MidAmerica Hotel offers 4-star accommodation with beautifully designed rooms equipped with modern amenities like air conditioning, flat-screen TV, and free WiFi. Guests can enjoy the comfort of the private bathrooms with complimentary toiletries and cozy bed linens.

Entertainment and Relaxation

With a casino on-site, a sun terrace, an indoor pool, and a fitness centre, guests can unwind and have a great time during their stay. The hotel also provides a business centre for those traveling for work.

Convenience at Your Fingertips

From airport transfers to a 24-hour front desk, vending machines, and free WiFi throughout the property, Best Western Plus MidAmerica Hotel ensures a convenient and hassle-free experience for all guests.

Ready to experience luxury and convenience? Book your stay at Best Western Plus MidAmerica Hotel now!

Important information:

Late check-in between midnight and 6 am is considered the previous day and will be billed as such.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLV

Location

Guest Reviews

8.8
Based on 445 reviews
Cleanliness: 7.9
Service: 9.3
Location: 9
Room Quality: 8.4
Amenities: 8.6
Value for Money: 8.9
Food and Beverage: 9.2
Overall Experience: 9.1
D
Dan • family_with_children • us
9
Loved the property & Wengen. Highly recommend
Pros:

Loved the views. Having a washer AND dryer was total bonus.

Cons:

The hill getting to & from the property

2026-10-21 • via Nuitee
C
Connie • family_with_children • us
9
Pleasant stay
Pros:

Very friendly check in with Carlton. He was very efficient and knowledgeable.

2026-10-16 • via Nuitee
P
Pam • couple • us
10
Pros:

Local

2026-10-15 • via Nuitee
F
Fishwater • couple • us
9
Very nice, perfect hotel experience
Pros:

Clean, comfortable. Great breakfast!

2026-10-12 • via Nuitee
T
Timothy • extended_group • us
9
2026-09-13 • via Nuitee
S
Suprena • solo_traveller • us
10
2026-09-11 • via Nuitee
S
Stanley • couple • us
10
This place is very clean, the staff is very friendly, great location!! Definitely will be staying here again when we are
Pros:

Great location & very clean!! The staff was very friendly, the breakfast is very good, would recommend this place to all my friends!!

Cons:

Absolutely nothing, everything was good!!

2026-08-30 • via Nuitee
A
Annice • solo_traveller • us
8
2026-08-23 • via Nuitee
M
Meghan • solo_traveller • us
1
Pros:

The shuttle driver was nice and front desk.

Cons:

It was terribly dirty. There was 2 flys buzzing around my head all night. A spider in the bathroom tub right when we walked in. It was absolutely disgusting and smelled like mold really bad

2026-08-21 • via Nuitee
J
Janna • couple • us
7
2026-08-12 • via Nuitee
I
Ivan • family_with_children • us
9
Pros:

Outstanding customer service. Delicious breakfast.

Cons:

No issues.

2026-08-12 • via Nuitee
J
John • extended_group • us
7
Breakfast and bed was good.
Pros:

Breakfast and location was good.

Cons:

Updates on hotel.

2026-08-03 • via Nuitee
D
Don • solo_traveller • us
9
It was fine
Pros:

Location

Cons:

Bed killed my back

2026-08-02 • via Nuitee
S
Starved Rock Man • solo_traveller • us
10
Enjoyable stay, as is almost always the case. This is my go-to hotel in the MetroEast.
Pros:

Breakfast was good. The hotel is easily accessible from Interstate 64.
Staff is very friendly and helpful.
This has been my go-to location for several years, although my visits have been less frequent for the past two. Despite not having checked in here for almost a year, the manager and another employee not only remembered me, but also that I come to visit family and that I'm a hiking enthusiast.

Cons:

There were a couple of times when the pool area ran out of towels, but on one occasion a staffer came to replenish them before I had the opportunity to point this out.
This was not a big deal.

2026-07-24 • via Nuitee
R
Richard • solo_traveller • us
7
Pros:

Hotel was clean, room was of good size, bed was comfortable.

Cons:

No complaints

2026-07-21 • via Nuitee
S
Shelly • couple • us
8
2026-07-15 • via Nuitee
I
Iryna • solo_traveller • us
8
2026-07-14 • via Nuitee
H
HENRY • solo_traveller • us
10
Pros:

Evrything

Cons:

Everything was perfect

2026-07-13 • via Nuitee
M
Makaila • couple • us
10
The staff were so welcoming and jay was super nice
Pros:

Everything it was so clean and nice

Cons:

Nothing really

2026-07-13 • via Nuitee
T
Teresa • couple • us
10
The location is perfect for us when we visit family in the area. 😁
Pros:

Thank you for a good assortment of choices. 😊

2026-07-10 • via Nuitee