Garner Hotel Gillette South by IHG

Hotels
IHG
8.4 (150 reviews)
2597 S Douglas Hwy, Gillette, Wyoming, 82718 , Gillette , US

Facilities

Free breakfast
Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Fitness facilities
Free airport transportation
See all facilities

Review Highlights

Pros:
Friendly staff
Great water park
Cons:
Cleanliness issues
Limited parking availability

Categories

Cleanliness
7.49
Several guests noted issues with cleanliness, including hair found in rooms.
Service
8.96
Staff received high praise for being friendly and accommodating during the stay.
Location
8.5
Conveniently located with easy access to dining options, as mentioned by guests.
Room Quality
7.95
Rooms were generally spacious and comfortable, though some cleanliness issues were reported.
Amenities
8.98
The water park and pools were highlighted as excellent features for families and children.
Value for Money
8.44
Guests felt that the amenities provided a good value for the price paid.
Food and Beverage
8.49
Breakfast options and coffee received positive feedback from multiple guests.
Overall Experience
8.36
Overall guest satisfaction was high, with many expressing their intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 20:13

Property Description

Recreational Amenities
Indulge in a water park (surcharge), spa tub, and fitness center for ultimate relaxation and fun.

Complimentary Offerings
Start your day with a complimentary on-the-go breakfast and make use of free wireless internet.

Convenient Location
Located minutes away from Campbell County Convention and Visitors Bureau and Gillette Country Club, immerse yourself in the heart of Gillette.

To experience a blend of comfort and convenience at Country Inn & Suites by Radisson, Gillette, WY, book your stay now!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GCC

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

See all policies

Location

Guest Reviews

8.4
Based on 150 reviews
Cleanliness: 7.49
Service: 8.96
Location: 8.5
Room Quality: 7.95
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
R
Ronald
10
Pros:

I was only there for the night, but I did use the exercise facility however the universal equipment had broken cables. My overall stay was very good.

2025-10-11 via Nuitee
S
Sarah
10
Pros:

Clean! Love the pool area

2025-10-07 via Nuitee
R
Rusty partner
10
Pros:

Clean room friendly staff

2025-09-30 via Nuitee
J
Jose family
10
Pros:

Loved the pool/waterpark. It’s free for hotel guests. 24hr coffee machine. Has a small gift shop with some food and souvenirs. Only small issue is my room had almonds on the floor lol. I don’t eat almonds

2025-09-24 via Nuitee
C
Colin
8
Pros:

Decent. Needs a business center.

2025-09-24 via Nuitee
K
Katherine
10
Pros:

Clean room, good location

2025-09-23 via Nuitee
J
Joe partner
10
Pros:

Great place

2025-09-13 via Nuitee
T
Travis family_with_children
10
Pros:

Very nice place to stay.

2025-09-06 via Nuitee
K
Keith
10
Pros:

Clean and quiet stay

2025-09-03 via Nuitee
W
Walt
8
Good but put coffee back in the room
Pros:

Everything was good with only one small complaint. I'm used to having a small coffee maker in my room so you can make coffee first thing of the morning instead of having to go to the lobby or breakfast area for it. Otherwise, we enjoyed the stay!!

2025-09-01 via Nuitee
R
Randall family
10
Pros:

Comfy beds, clean, friendly staff, breakfast included, 24-7 GOOD coffee and water slides. Will definitely stay here again!

2025-08-25 via Nuitee
A
Amber
8
Pros:

Staff was so friendly and helpful and the breakfast was awesome!

2025-08-23 via Nuitee
A
Alan
8
Lacks convenient parking
Pros:

Clean and comfortable. Only negative is the lack of nearby parking. Parking is shared with another motel and I had to find parking far away from both motels. Otherwise, the stay was great.

2025-08-20 via Nuitee
N
Nathan
8
Quick trip
Pros:

The hotel was located in a good location. I didn't venture too far to find a place for dinner. I enjoyed the hot tub and hot breakfast.

2025-08-17 via Nuitee
M
Monte
10
Pros:

Had good beds,clean,also had a good breakfast. Thanks!

2025-08-11 via Nuitee
M
Michael friends
8
Pros:

Clean nice

2025-07-28 via Nuitee
A
Anthony family
10
Pros:

Perfect 1 bdrm suite for a family of 4!! The hotel was clean and the staff were very friendly! Biggest highlight for our whole family was the big waterslides, lazy river, and hot tub!! Highly recommend staying here!

2025-07-23 via Nuitee
K
Keith
10
Family Road Trip
Pros:

Outstanding service and wonderfully comfortable rooms. The waterpark was so much fun!

2025-07-22 via Nuitee
K
Kim
8
One Night Stay
Pros:


Quick overnight trip to Gillette, wanted a fun hotel that had some amenities. Upon check in the front desk staff was very inviting. Other reviews mentioned an extra charge for use of the water park however ours was included so not sure if that has recently changed. Was assigned a room and upon inspection I found hair on the bed and in the bathtub. I try to be understanding however I think this is something that can easily be cleaned. I returned to the front desk and she was accommodating and provided a new room that was very clean! We where exited to use the water park, it has a lazy river, but with no inter tubes it kinda takes the fun out of it. Our tv was not working at one point and the maintenance staff was very prompt at fixing. The breakfast was ok. The fresh bean coffee was fabulous! All in all it was an ok stay. I’d recommend.

2025-07-21 via Nuitee
J
Jacqueline
4
The pool isnt worth the stay
Pros:

The hotel poorly manages community spaces. The pool is straight up dangerous. No one monitors for capacity and large groups of kids engage in dangerous behaviors. They would use innertubes down the slides with 4or5 going down at a time. They didnt pace their slides and would plow over little kids. The pool attendance were unable to regulate the behaviors and gave permissions to dive into shallow pools. They were not lifeguards. Additionally, too many dogs that had no purpose to be there that barked all night and day and disturbed multiple guests stay. I have stayed there a few times but wint again.

2025-07-20 via Nuitee