Cody Legacy Inn & Suites

No elevator. No breakfast included.

The coffee maker in the room only produced a weak brew!!!

There is a lot to like about this hotel, which makes what happened during our stay especially disappointing.

The hotel itself has so much character and charm. The lobby is warm and inviting, and several of us traveling together on a photography trip have actually spent time sitting on the couches, drinking coffee and visiting because it is such a pleasant space. My room is large and clean, and the bed is very comfortable. Based on the property itself, I would have had many good things to say about our stay.

Unfortunately, we returned from a full day in Yellowstone yesterday to find the door to my room standing wide open. My room is in the section of the hotel where the doors open directly to the outside, so my room had potentially been accessible to anyone passing by for hours.

Housekeeping had entered the room while we were gone. The room had not been cleaned, but clean blankets had been left on the bed, and apparently the door was never properly secured afterward. I understand that mistakes happen. Someone could have been distracted or simply failed to make sure the door latched. What concerned me even more, however, was the response when our group leader and I reported it to the front desk.

Rather than showing concern that a guest’s room had been left unsecured, the gentleman at the desk seemed to dismiss the situation. He suggested that housekeeping probably pulled the door closed, it didn’t latch, and the wind blew it open. He then assured us that there isn’t really crime here and essentially said that if anything had actually been stolen, we could call the police.

As a photographer, I travel with thousands of dollars’ worth of camera equipment. Thankfully, I had most of it with me that day, but that easily could have been a very different situation. More importantly, regardless of whether anything was stolen, a hotel room contains a guest’s personal belongings and should never be left unsecured and open to the outside.

Bad smell, rooms need remodeling, old uncomfortable beds. Electrical outlets not working, refrigerator not working.

Das Bett, es ist mit Ziegelsteinen unterlegt. Die zwei Betten sind in verschiedenen Zimmer, getrennt durch das Bad. Furchtbare Matzratzen. Schlechte Beleuchtung. Kleines WC. Grosser Preis für ein Motel!! und nicht einmal Frühstück dafür.

Nothing.

Nothing

Not enough people on the desk . Couldn’t talk to anyone in the morning. Needs extra blankets in the room.

Small bathroom
Basic but clean