Embassy Suites Buffalo

Hotels
Embassy Suites Hotels
8 (668 reviews)
200 Delaware Avenue , Buffalo , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Cleaning issues
Outdated facilities

Categories

Cleanliness
7.14
Several reviews cited concerns about dirty rooms and bathroom hygiene.
Service
8.61
The staff was often described as friendly and accommodating.
Location
8.15
Location is appreciated for its convenience to attractions but also noted as having safety concerns.
Room Quality
7.6
Rooms reported to be dated, with some mentioning stains and overall outdated feel.
Amenities
7.63
Amenities considered standard, although there were negative comments about pool size.
Value for Money
8.09
Mixed sentiments on the value for the price, with some expecting better for the cost.
Food and Beverage
8.64
Breakfast was well-received with positive comments about quality.
Overall Experience
8.11
Overall experience deemed positive despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:18

Property Description

Luxurious All-Suite Hotel in Buffalo

Suite Perks: Experience a comfortable stay at Embassy Suites Buffalo with a complimentary hot breakfast and high-speed internet in every suite. Enjoy entertainment on a flat-screen LCD TV and make use of convenient amenities like a coffee maker, microwave, and mini-refrigerator.

On-Site Convenience: Indulge in on-site dining, maintain your fitness routine at the gym, and explore additional facilities including a beauty salon and convenience store. Benefit from services like luggage storage and laundry facilities during your stay.

Nearby Attractions: Explore Buffalo's vibrant Theater District, visit the Buffalo Zoo, or indulge in retail therapy at Walden Galleria. Don't forget to marvel at the beauty of Niagara Falls just a short drive away.

Ready to elevate your Buffalo experience? Book your stay at Embassy Suites Buffalo now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 668 reviews
Cleanliness: 7.14
Service: 8.61
Location: 8.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
L
Lotempio couple us
10
2026-03-24 via Nuitee
A
Ana solo_traveller us
10
2026-03-24 via Nuitee
S
Shaneeka solo_traveller us
9
It was great until the bug came out
Pros:

Very beautiful place on the inside and out! Breakfast was amazing as always. Staff was great

Cons:

There was an roach in my bathroom and when I reported it I wasn’t taken seriously or moved to a different room

2026-03-22 via Nuitee
G
Giuseppe extended_group ca
9
2026-03-22 via Nuitee
B
Bridget couple us
8
It was great
Pros:

Everything was great

Cons:

The cost of parking

2026-03-21 via Nuitee
E
Erin family_with_children ca
5
The place was great, but they didn’t have the correct room ready for us when we arrived so we checked and went to a room
Pros:

The location was great

Cons:

It was incredibly understaffed and we ended up waiting in line several times to speak with anyone

2026-03-16 via Nuitee
O
Octavia extended_group us
10
Perfect
Pros:

Wonderful

Cons:

Price of valet

2026-03-15 via Nuitee
S
Stephenie solo_traveller us
10
2026-03-09 via Nuitee
A
Amanda couple us
2
Valet parking ONLY.
Pros:

Location. Only redeeming quality.

Cons:

Valet parking only. Valet people were so incompetent. The receptionist was rude. The lobby was DIRTY.

2026-03-09 via Nuitee
A
Agnieszka solo_traveller ch
1
I did not stay at this hotel because there was no room I have paid for.
Pros:

Not applicable

Cons:

I have paid for a room the hotel does not have. Therefore, I had to cancel the stay at the hotel directly after arrival at the hotel and look for alternative accommodation. Because you have offered a room with whirlpool I have paid for and which does not exist at this hotel, that is, the offer was not truthful and misleading, therefore, I kindly request refund of the money paid back to my
credit card.
Thank you in advance for your kind cooperation.

2026-03-08 via Nuitee
A
Andrew family_with_children au
8
2026-03-02 via Nuitee
M
Marco couple us
10
Friendly staff, good breakfast and spacious room!
Pros:

We traveled for business purposes, and the location near the Convention Center was essential. The staff were very friendly. Breakfast was really good, and they even had an omelet station. They also provided disposable containers, which meant that at the end you could still get a coffee to go. Additionally, they gave us vouchers for free drinks at the bar.
The room was very spacious, with a separate area that included a sink, coffee machine, and a table, which was very helpful for my spouse, who was working remotely.
Thirty minutes before check-out, my spouse was invited to a last-minute work meeting. I went to the front desk, explained the situation, and they gave us a couple of extra hours for late check-out free of charge!
I loved the location, the room, the breakfast, and the very helpful and friendly staff. I would definitely recommend staying here. It has been a while since a hotel has exceeded my expectations, so thank you for the lovely stay.

Cons:

Nothing

2026-03-02 via Nuitee
L
Lucy extended_group us
6
Pros:

Breakfast was amazing especially the omelet made my the chef.

Cons:

The room had too much static energy. I kept receiving shocks each time I tried opening the doors. I always had to wear gloves to prevent shocks. Also, the cleaners only changed bedsheets, towels and emptied the trash cans; no sweeping or cleaning was done in the room or bathrooms.

2026-02-27 via Nuitee
C
Cory couple us
9
Great breakfast, wonderful dinner (really enjoyed the free drinks!) great staff everywhere.
Pros:

great service! the staff were all wonderful!

Cons:

we were unable to enjoy the pool area at all as there were very loud young families at all hours all day. Perhaps there could be some reserved times for quiet adult enjoyment? I specifically search for hotels with pools, but was disappointed in this aspect.

2026-02-23 via Nuitee
F
Frédéric solo_traveller ca
10
2026-02-23 via Nuitee
W
Wednesday couple us
10
2026-02-12 via Nuitee
R
Rosario extended_group mx
1
Pros:

Ni siquiera me hicieron válido el hospedaje

Cons:

Cero actitud de servicio ni hay nadie que te pueda ayudar a alguna aclaración solo dicen No se puede y ya

2026-01-28 via Nuitee
O
Ohleman couple us
10
Pros:

The receptionist was great. Kasha

2026-01-27 via Nuitee
J
Jan family_with_children us
10
I would recommend this to anyone. It is within walking distance of tons of brewery
2026-01-27 via Nuitee
M
Melany solo_traveller pr
10
Satisfecha
Pros:

Super

Cons:

El precio 😆

2026-01-22 via Nuitee