Embassy Suites Buffalo

Hotels
Embassy Suites Hotels
8 (668 reviews)
200 Delaware Avenue , Buffalo , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Cleaning issues
Outdated facilities

Categories

Cleanliness
7.14
Several reviews cited concerns about dirty rooms and bathroom hygiene.
Service
8.61
The staff was often described as friendly and accommodating.
Location
8.15
Location is appreciated for its convenience to attractions but also noted as having safety concerns.
Room Quality
7.6
Rooms reported to be dated, with some mentioning stains and overall outdated feel.
Amenities
7.63
Amenities considered standard, although there were negative comments about pool size.
Value for Money
8.09
Mixed sentiments on the value for the price, with some expecting better for the cost.
Food and Beverage
8.64
Breakfast was well-received with positive comments about quality.
Overall Experience
8.11
Overall experience deemed positive despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:18

Property Description

Luxurious All-Suite Hotel in Buffalo

Suite Perks: Experience a comfortable stay at Embassy Suites Buffalo with a complimentary hot breakfast and high-speed internet in every suite. Enjoy entertainment on a flat-screen LCD TV and make use of convenient amenities like a coffee maker, microwave, and mini-refrigerator.

On-Site Convenience: Indulge in on-site dining, maintain your fitness routine at the gym, and explore additional facilities including a beauty salon and convenience store. Benefit from services like luggage storage and laundry facilities during your stay.

Nearby Attractions: Explore Buffalo's vibrant Theater District, visit the Buffalo Zoo, or indulge in retail therapy at Walden Galleria. Don't forget to marvel at the beauty of Niagara Falls just a short drive away.

Ready to elevate your Buffalo experience? Book your stay at Embassy Suites Buffalo now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 668 reviews
Cleanliness: 7.14
Service: 8.61
Location: 8.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
H
Hilts couple us
8
Pros:

Everything

Cons:

Having to wait 30 mins to check in

2026-04-11 via Nuitee
T
Tat Minh family_with_children us
10
2026-04-11 via Nuitee
E
Erma family_with_children us
10
2026-04-10 via Nuitee
L
Lilibeth couple us
10
We had a wonderful stay! Very clean facility.
Pros:

Clean

Cons:

Valet parking.

2026-04-07 via Nuitee
D
Dafna extended_group il
8
2026-04-07 via Nuitee
M
Masaeli family_with_children ca
10
Pros:

Staff must be more respectful to guests, especially during check-in and check-out.

2026-04-06 via Nuitee
R
Rashid family_with_children ae
1
Worst stay in a hotel
Pros:

Nothing

Cons:

Rude staff
Nothing was available when requested
We got wrong rooms less beds

And the front desk said its booking.com mistake

2026-04-03 via Nuitee
T
Thomas couple us
9
2026-04-02 via Nuitee
C
Chelsea couple us
10
Extremely clean and I would absolutely stay again
Pros:

Way exceeded my very high standards of cleanliness in a hotel. I was beyond happy.

Cons:

Nothing. It was a wonderful stay.

2026-04-01 via Nuitee
N
Noah couple us
10
2026-03-31 via Nuitee
A
Ana solo_traveller us
10
2026-03-24 via Nuitee
L
Lotempio couple us
10
2026-03-24 via Nuitee
G
Giuseppe extended_group ca
9
2026-03-22 via Nuitee
S
Shaneeka solo_traveller us
9
It was great until the bug came out
Pros:

Very beautiful place on the inside and out! Breakfast was amazing as always. Staff was great

Cons:

There was an roach in my bathroom and when I reported it I wasn’t taken seriously or moved to a different room

2026-03-22 via Nuitee
B
Bridget couple us
8
It was great
Pros:

Everything was great

Cons:

The cost of parking

2026-03-21 via Nuitee
E
Erin family_with_children ca
5
The place was great, but they didn’t have the correct room ready for us when we arrived so we checked and went to a room
Pros:

The location was great

Cons:

It was incredibly understaffed and we ended up waiting in line several times to speak with anyone

2026-03-16 via Nuitee
O
Octavia extended_group us
10
Perfect
Pros:

Wonderful

Cons:

Price of valet

2026-03-15 via Nuitee
A
Amanda couple us
2
Valet parking ONLY.
Pros:

Location. Only redeeming quality.

Cons:

Valet parking only. Valet people were so incompetent. The receptionist was rude. The lobby was DIRTY.

2026-03-09 via Nuitee
S
Stephenie solo_traveller us
10
2026-03-09 via Nuitee
A
Agnieszka solo_traveller ch
1
I did not stay at this hotel because there was no room I have paid for.
Pros:

Not applicable

Cons:

I have paid for a room the hotel does not have. Therefore, I had to cancel the stay at the hotel directly after arrival at the hotel and look for alternative accommodation. Because you have offered a room with whirlpool I have paid for and which does not exist at this hotel, that is, the offer was not truthful and misleading, therefore, I kindly request refund of the money paid back to my
credit card.
Thank you in advance for your kind cooperation.

2026-03-08 via Nuitee