Embassy Suites Buffalo

Hotels
•
Embassy Suites Hotels
8 (668 reviews)
200 Delaware Avenue , Buffalo , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Cleaning issues
Outdated facilities

Categories

Cleanliness
7.14
Several reviews cited concerns about dirty rooms and bathroom hygiene.
Service
8.61
The staff was often described as friendly and accommodating.
Location
8.15
Location is appreciated for its convenience to attractions but also noted as having safety concerns.
Room Quality
7.6
Rooms reported to be dated, with some mentioning stains and overall outdated feel.
Amenities
7.63
Amenities considered standard, although there were negative comments about pool size.
Value for Money
8.09
Mixed sentiments on the value for the price, with some expecting better for the cost.
Food and Beverage
8.64
Breakfast was well-received with positive comments about quality.
Overall Experience
8.11
Overall experience deemed positive despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:18

Property Description

Luxurious All-Suite Hotel in Buffalo

Suite Perks: Experience a comfortable stay at Embassy Suites Buffalo with a complimentary hot breakfast and high-speed internet in every suite. Enjoy entertainment on a flat-screen LCD TV and make use of convenient amenities like a coffee maker, microwave, and mini-refrigerator.

On-Site Convenience: Indulge in on-site dining, maintain your fitness routine at the gym, and explore additional facilities including a beauty salon and convenience store. Benefit from services like luggage storage and laundry facilities during your stay.

Nearby Attractions: Explore Buffalo's vibrant Theater District, visit the Buffalo Zoo, or indulge in retail therapy at Walden Galleria. Don't forget to marvel at the beauty of Niagara Falls just a short drive away.

Ready to elevate your Buffalo experience? Book your stay at Embassy Suites Buffalo now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 668 reviews
Cleanliness: 7.14
Service: 8.61
Location: 8.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
A
Andrew • family_with_children • au
8
2026-03-02 • via Nuitee
M
Marco • couple • us
10
Friendly staff, good breakfast and spacious room!
Pros:

We traveled for business purposes, and the location near the Convention Center was essential. The staff were very friendly. Breakfast was really good, and they even had an omelet station. They also provided disposable containers, which meant that at the end you could still get a coffee to go. Additionally, they gave us vouchers for free drinks at the bar.
The room was very spacious, with a separate area that included a sink, coffee machine, and a table, which was very helpful for my spouse, who was working remotely.
Thirty minutes before check-out, my spouse was invited to a last-minute work meeting. I went to the front desk, explained the situation, and they gave us a couple of extra hours for late check-out free of charge!
I loved the location, the room, the breakfast, and the very helpful and friendly staff. I would definitely recommend staying here. It has been a while since a hotel has exceeded my expectations, so thank you for the lovely stay.

Cons:

Nothing

2026-03-02 • via Nuitee
L
Lucy • extended_group • us
6
Pros:

Breakfast was amazing especially the omelet made my the chef.

Cons:

The room had too much static energy. I kept receiving shocks each time I tried opening the doors. I always had to wear gloves to prevent shocks. Also, the cleaners only changed bedsheets, towels and emptied the trash cans; no sweeping or cleaning was done in the room or bathrooms.

2026-02-27 • via Nuitee
F
Frédéric • solo_traveller • ca
10
2026-02-23 • via Nuitee
C
Cory • couple • us
9
Great breakfast, wonderful dinner (really enjoyed the free drinks!) great staff everywhere.
Pros:

great service! the staff were all wonderful!

Cons:

we were unable to enjoy the pool area at all as there were very loud young families at all hours all day. Perhaps there could be some reserved times for quiet adult enjoyment? I specifically search for hotels with pools, but was disappointed in this aspect.

2026-02-23 • via Nuitee
W
Wednesday • couple • us
10
2026-02-12 • via Nuitee
R
Rosario • extended_group • mx
1
Pros:

Ni siquiera me hicieron válido el hospedaje

Cons:

Cero actitud de servicio ni hay nadie que te pueda ayudar a alguna aclaración solo dicen No se puede y ya

2026-01-28 • via Nuitee
J
Jan • family_with_children • us
10
I would recommend this to anyone. It is within walking distance of tons of brewery
2026-01-27 • via Nuitee
O
Ohleman • couple • us
10
Pros:

The receptionist was great. Kasha

2026-01-27 • via Nuitee
M
Melany • solo_traveller • pr
10
Satisfecha
Pros:

Super

Cons:

El precio 😆

2026-01-22 • via Nuitee
S
Sinuo • extended_group • gb
8
2026-01-19 • via Nuitee
M
Marta • extended_group • us
2
Conveniently located but awful costumer service and room service. Wouldn’t be back.
Pros:

It was conveniently located and the rooms were spacious.

Cons:

Customer service was terrible. Front desk lady had an attitude and rolled her eyes every time we had a question. Rooms didn’t get clean even though we called and requested for the bed to be made. The overall cleanliness was poor.

2026-01-19 • via Nuitee
J
Jacob • couple • us
10
2026-01-19 • via Nuitee
J
Jennifer • family_with_children • us
9
Thank you!
Pros:

Appreciated the complementary breakfast. The staff was excellent including Tasha!

Cons:

Room amenities could have been better. Maybe bottles of water, material about hotel services or what to do around the city.

2026-01-19 • via Nuitee
H
Heather • family_with_children • us
8
2026-01-19 • via Nuitee
D
Daniel • family_with_children • hu
1
2026-01-19 • via Nuitee
L
Lianne • solo_traveller • au
10
2026-01-18 • via Nuitee
J
Jason • couple • us
10
Nice place to say. Good location great staff valet service was quick
Pros:

Excellent hotel got a suite with king size bed the room was huge

Cons:

The breakfast wasn’t that good

2026-01-17 • via Nuitee
M
Mirwais • family_with_children • us
3
2026-01-15 • via Nuitee
D
Damone • couple • us
5
Could of been better with the spa tub I was looking forward to
Pros:

Clean

Cons:

No spa tub in my room like advertised

2026-01-12 • via Nuitee