City Inn Russell Square

Hotels
6.6 (1980 reviews)
42 Tavistock Place , London , gb
+44 20 7837 3077

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Room service
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Affordable pricing
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
5.31
Multiple reviews mention cleanliness issues, including dirty bathrooms and lack of proper maintenance.
Service
7.28
Guests appreciated the self check-in process and found the staff to be accommodating when present.
Location
8.32
Many reviews highlight the great location, close to transport and amenities.
Room Quality
6.27
Some reviews mention the room being adequate but others highlight issues with noise and comfort.
Amenities
6.3
Amenities such as lack of lifts and limited breakfast options were mentioned as negatives.
Value for Money
7.76
Guests felt that the value was reasonable for the price paid, especially given the location.
Food and Beverage
5.31
Negative comments about breakfast availability and lack of dining facilities.
Overall Experience
6.28
Overall experience was mixed with crucial positives regarding location but significant concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Convenient Location
City Inn Russell Square is ideally situated just 0.5 miles from Kings Cross Station and St Pancras Station, making it the perfect choice for travelers looking for easy access to transportation hubs.

Modern Amenities
The hotel offers compact yet elegant rooms equipped with flat-screen TVs, free Wi-Fi, tea and coffee-making facilities, iPod docking stations, hairdryers, and irons, ensuring a comfortable stay for guests.

Nearby Attractions
With Russell Square Tube Station a short walk away, guests can easily explore popular attractions such as the British Museum, Covent Garden, Oxford Street, and Soho, all within approximately 1 mile of the hotel.

Plan your stay at City Inn Russell Square for a convenient and comfortable experience.

Important information:

Guests should be aware that there are no elevators at the City Inn and access to the rooms is by stairs only. If you expect to arrive after 18.00, please inform the hotel in advance. Also, this is a self check-in hotel. The reception is not running 24 hours. All guests will receive pre-arrival registration link to fill with photo ID prior completing the online registration all guests will receive self check-in instructions 3 days prior to arrival. The hotel has a self check-in system. The property will contact you in advance with instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £5 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for £5 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 1980 reviews
Cleanliness: 5.31
Service: 7.28
Location: 8.32
Room Quality: 6.27
Amenities: 6.3
Value for Money: 7.76
Food and Beverage: 5.31
Overall Experience: 6.28
A
Asia • family_with_children • ca
2
Cons:

Underground room (B). May not apply to other rooms, but had specifically requested a quiet room. Very loud. Can hear the metro every few minutes. Would not recommend, or would suggest specifically not requesting this room.

2026-07-25 • via Nuitee
C
Clem • solo_traveller • gb
1
2026-07-23 • via Nuitee
N
Natalie • solo_traveller • gb
8
Pros:

Great location. Room clean and modern

2026-07-23 • via Nuitee
B
Brigitte • solo_traveller • nl
8
Pros:

De.locatke en het was er lekker schoon. En een lstille),koelkast op de kamer, groot pluspunt!

Cons:

De viitrages waren wel toe aan vervanfing (oogde een beetje groezslig)

2026-07-23 • via Nuitee
H
hugomscosta • solo_traveller • pt
7
2026-07-22 • via Nuitee
K
Kathleen • couple • au
7
It did the job.
Pros:

It’s close to Eurostar

Cons:

The stairs. Hard to get luggage up and not easy to communicate with the manager.

2026-07-22 • via Nuitee
T
Tina • couple • us
6
2026-07-21 • via Nuitee
J
Joanne • couple • gb
7
Good stay for one night due to location. Room tired and in need of some TLC.
Pros:

Location was great! Good transport links. 10 minute walk from Euston, 5 mins from russel square tube stop.

Cons:

Room branded as ‘luxury’ but I would not state it had a luxury feel.

2026-07-20 • via Nuitee
B
Bernhard • solo_traveller • ch
8
2026-07-20 • via Nuitee
W
William • couple • us
8
Cons:

We had great difficulty contacting any staff in an emergency that occurred. We were accidentally locked out of our room and it took an hour before we were able to contact anyone to help us.

2026-07-20 • via Nuitee
G
Gary • solo_traveller • gb
6
Pros:

Quiet, good night's sleep and very clean

Cons:

Been on the top floor with no lift and my partner struggled with the stairs

2026-07-19 • via Nuitee
T
Tina • couple • gb
8
2026-07-19 • via Nuitee
D
Darcy • couple • au
1
2026-07-19 • via Nuitee
A
Angela • solo_traveller • gb
4
Dissapointing Room Only Accommodation
Pros:

The room was clean

Cons:

The property was a complete self check in, therefor no staff despite the description stating that there was a manned reception during the day. When I went to the reception there was no-one there. The room was small and being an old building only single glazed windows so very noisy from the street below right into the early hours of the morning.
There are no facilities whatsoever so it is not a hotel but a room only property and you see no-one at all during your stay.
Would not recommend and would not stay again. very dissapointing property and well overpriced.

2026-07-17 • via Nuitee
M
Melannie • couple • br
10
2026-07-17 • via Nuitee
C
Conor • solo_traveller • gb
6
Hot
Pros:

The location

Cons:

Only 1 toilet roll provided. Spec of the rooms wasn’t great

2026-07-17 • via Nuitee
V
Valerie • solo_traveller • fr
6
Pros:

Bon emplacement

Cons:

Trop chaud dans la chambre même si un ventilateur à été prévu.

2026-07-15 • via Nuitee
B
Brittony • couple • gb
6
2026-07-14 • via Nuitee
C
Chris • solo_traveller • gb
6
Quick one night stay, comfortable but make sure you have other places to be for the day.
Pros:

Room was ok size, tv worked well. Bed was comfortable, and good size.

Cons:

Shower was low power and dripped which was not good. No fan in room (aircon was a late understanding of hotel not having it) given heat of the day it would have been a sensible addition to ease the heat.

2026-07-14 • via Nuitee
V
Victoria • couple • es
4
Pros:

La ubicación

Cons:

Instalaciones del baño con escaso mantenimiento y sensación de suciedad. No vimos personal del hotel en ningún momento ni en el horario que debían estar. Habitación muy calurosa pese a tener ventilador. No repetiría.

2026-07-13 • via Nuitee