City Inn Russell Square

Hotels
6.6 (2039 reviews)
42 Tavistock Place , London , gb
+44 20 7837 3077

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Room service
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Affordable pricing
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
5.31
Multiple reviews mention cleanliness issues, including dirty bathrooms and lack of proper maintenance.
Service
7.28
Guests appreciated the self check-in process and found the staff to be accommodating when present.
Location
8.32
Many reviews highlight the great location, close to transport and amenities.
Room Quality
6.27
Some reviews mention the room being adequate but others highlight issues with noise and comfort.
Amenities
6.3
Amenities such as lack of lifts and limited breakfast options were mentioned as negatives.
Value for Money
7.76
Guests felt that the value was reasonable for the price paid, especially given the location.
Food and Beverage
5.31
Negative comments about breakfast availability and lack of dining facilities.
Overall Experience
6.28
Overall experience was mixed with crucial positives regarding location but significant concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Convenient Location
City Inn Russell Square is ideally situated just 0.5 miles from Kings Cross Station and St Pancras Station, making it the perfect choice for travelers looking for easy access to transportation hubs.

Modern Amenities
The hotel offers compact yet elegant rooms equipped with flat-screen TVs, free Wi-Fi, tea and coffee-making facilities, iPod docking stations, hairdryers, and irons, ensuring a comfortable stay for guests.

Nearby Attractions
With Russell Square Tube Station a short walk away, guests can easily explore popular attractions such as the British Museum, Covent Garden, Oxford Street, and Soho, all within approximately 1 mile of the hotel.

Plan your stay at City Inn Russell Square for a convenient and comfortable experience.

Important information:

Guests should be aware that there are no elevators at the City Inn and access to the rooms is by stairs only. If you expect to arrive after 18.00, please inform the hotel in advance. Also, this is a self check-in hotel. The reception is not running 24 hours. All guests will receive pre-arrival registration link to fill with photo ID prior completing the online registration all guests will receive self check-in instructions 3 days prior to arrival. The hotel has a self check-in system. The property will contact you in advance with instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LHR

Location

Guest Reviews

6.6
Based on 2039 reviews
Cleanliness: 5.31
Service: 7.28
Location: 8.32
Room Quality: 6.27
Amenities: 6.3
Value for Money: 7.76
Food and Beverage: 5.31
Overall Experience: 6.28
V
Victoria • family_with_children • be
6
Bien sans plus
Pros:

Tout ce qu'il faut pour une nuit

Cons:

Pas isolé. On entendait fort les bruits

2026-08-28 • via Nuitee
C
Cikat • family_with_children • gb
7
Great stay, close to Eurostar and affordable
Pros:

Decent size room, good location, quiet, clean, safe and clear instructions

Cons:

The shower drain was very blocked up, within minutes of the shower being on the shower basin was full and took a while to drain, you had to switch the shower off during hair wash etc in fear of flooding (needs a very good de clogging)

2026-08-28 • via Nuitee
C
Claire • family_with_children • fr
7
Pros:

L'hôtel est bien situé et offre un bon rapport qualité-prix mais "sans plus".

Cons:

Pas de contact avec le personnel (arrivée indépendante, pas de réponse à mes questions posées sur Booking,...)

2026-08-26 • via Nuitee
I
ISABEL2M • solo_traveller • es
7
Pros:

Donde estaba ubicado

Cons:

La recepción,

2026-08-25 • via Nuitee
N
Niamh • couple • gb
10
2026-08-25 • via Nuitee
I
IRINA • solo_traveller • gb
8
Good quality for money and location.
Pros:

I chose the hotel for its location and price. I was positively impressed with the overall quality of the accommodation given the accessible price for the central London area. The room was a very good size, well aired and clean.

Cons:

The only thing that I found unpleasant were the towels: they were clean, however, they had a very unpleasant smell (dust and mould) which then remained on my skin after use.

2026-08-23 • via Nuitee
S
Sarah • couple • gb
8
2026-08-23 • via Nuitee
C
Clara • couple • it
8
2026-08-22 • via Nuitee
S
Sebastian • solo_traveller • au
10
2026-08-22 • via Nuitee
G
Goda • couple • gb
9
Lovely place, great location
Pros:

Great location, 10 min to Euston Station and close to British Museum. Room was small but perfect for a one night stay
Room 12 had a coffee machine, tv, fan, mini fridge, shower and a double bed
Overall would stay again

Cons:

Quite loud at night and absolutely stunk of weed but that’s all out of their control.
They don’t really have a luggage storage. You just leave it in the hallway and kind of hope for the best
Also you have to check out at 10am but reception doesn't open til 11am so have to call if there's any questions but could just include the luggage info in the automatic check in message they send

2026-08-22 • via Nuitee
M
Martinez • couple • es
10
2026-08-22 • via Nuitee
P
Paige • couple • gb
4
Pros:

Was ok place to stay in regards to transport connections and other prices in London. You get what you pay for I suppose but would not stay here again.

Cons:

Room was extremely warm. Did have fan and window open but no air getting into the room. Was just for a night but very uncomfortable.
Shower only worked on cold setting.
Place wasn’t the cleanest.

2026-08-20 • via Nuitee
H
Heather • solo_traveller • au
8
Enjoyed my stay, great location, would stay again
Pros:

Great budget accom. Staff were very helpful, rooms really clean & location is so close to Rusell Square & Kings cross stations

Cons:

Bed was pretty hard but okay.

2026-08-20 • via Nuitee
M
Maëlle • extended_group • fr
4
2026-08-19 • via Nuitee
G
gabriele • solo_traveller • it
7
Pros:

Posizione

Cons:

Letto piccolo, camera calda e rumorosa nel sottoscala vicino alla strada, diversa dalle foto del sito.

2026-08-18 • via Nuitee
M
Michael • couple • de
10
2026-08-18 • via Nuitee
S
Sharon • couple • gb
10
2026-08-18 • via Nuitee
E
Ev • solo_traveller • de
8
2026-08-17 • via Nuitee
B
Baz • family_with_children • gb
8
2026-08-16 • via Nuitee
G
Giovanna • couple • it
10
Perfetto per raggiungere tutti i posti senza spendere troppo
Pros:

Posizione ottima, pulita e ben attrezzata. Eravamo al terzo piano di una palazzina (è più un affittacamere che un hotel) senza ascensore e con scalini stretti, tutto segnalato in anticipo…un buon allenamento!! Visto il caldo eccezionale è stato fornito un utilissimo ventilatore. Molto gradita la Nespresso in camera!

Cons:

Scalini stretti ma ci si abitua!

2026-08-15 • via Nuitee