The Bohemian Hotel Savannah Riverfront, Autograph Collection

My husband and I have always loved this adorable hotel, and we stay here every year on the way to Florida. However, this trip we were extremely disappointed. The hotel seems rundown. Our room smelled musty, and the A/C sounded like a jet engine, so loud! We requested a river view as always which we got, but we did not get the balcony like we usually do. We hung our clothes in the closet - when we tried to get them out the door was stuck and we had to pry it open with a credit card.
Upon arrival we went to the rooftop bar. It had just opened for the day, however, they were out of every appetizer we tried to order. Really, early in the day on a Wednesday?
The last straw was valet parking. We tipped the valet to keep our car in the front area rather than across the street, as it was fully loaded with our stuff and we would be up and out very early. She said no problem! Note - we do this every year with no issue. We were very annoyed the next morning to find it had been moved across the street somewhere, and several others cars were parked where ours was!
Not sure we will ever go back, which is a shame as we loved this hotel.

Very disappointing experience during my recent stay.

Before arriving, we clearly told the staff that we **needed to leave by 5:30 a.m.** for an appointment and were assured that our car would be accessible. However, when it was time to leave, our car had been **blocked in by other vehicles**. When we went to the front desk to get help, there was **no one available who could move the cars**, even though we were paying **over $50 per day for valet parking**. Valet was the only parking option offered, which is why we specifically emphasized our early departure.

There were also cleanliness issues. When we arrived, there was **food left outside our room door**. I notified staff, but nothing was done about it. I even placed a washcloth over the area hoping housekeeping would notice and clean it. Instead, the washcloth was simply removed while they serviced other rooms, and the mess remained. I ultimately had to **ask housekeeping directly to vacuum it**.

For a hotel charging **over $500 per night**, the lack of attention to service and basic cleanliness was extremely disappointing.

Staff is good at saying I am sorry. But I guess if it’s always a disappointment you get trained well.

The staff was super welcoming and friendly, complete with champagne. It's a bit tricky figuring out where to pull in. Check in was super was easy. I had a riverfront room but unfortunately scaffolding was up. You can tell it's pretty though. The room was clean, elegant and tastefully decorated. The bathroom was huge. My only complaint was the room was very dark. There's one chair to sit in beside the desk and it's a dark corner. The only place to watch tv from is the bed. Why has Marriott gotten so cheap with lightbulbs? The bed was comfortable. We enjoyed views from the rooftop bar despite the scaffolding.

Excellent service and location.

The hotel failed to inform us that there would be scaffolding outside all of our windows & construction noise beginning at some ungodly hour that was like a dentist’s office drill from morning until dark. When we complained we got a very small “courtesy discount” but it hardly made us feel like our money (and believe me, a riverfront room is expensive!) was well spent. Do not stay at this hotel until renovations are completed & the scaffolding is down.

Location, décors, luxury feeling

location is great and the breakfast was fantastic.

This review would be great is not for the wifi - the wifi is very bad - not much connection at all in the room and sometimes NO connection in the room.
Everything else nice.
But bad wifi is not an option in this day and age. You have to fix it- go around EVERY room to check it please.

Great all around

I'm a Gold Lifetime Ambassador member with Marriott, so I travel a ton! I rarely ever have time to leave reviews, but the stay here was so egregious, I'm willing to take the time. I tried to work with Sheila, the manager, to resolve a reservation I mistakenly made for the incorrect date. After trying to reach her several times, I finally got in touch with her, and she promised to void the wrong charge and rebook me for the correct date. I check my Marriott portal over and over again, and I never see the new reservation. I call, and I call, and I call, and I call. I spoke to JB and Beatrice several times, but never to Sheila again, and she is literally never available when I try to reach her. I leave messages for her, to no avail. NEVER a return call. I finally have to get in touch with my Ambassador Concierge with Marriott, and he has been working on my behalf to solve this double charge issue that STILL (since Oct 17, 2025) has NOT been resolved. That was that issue, now to the property.

The first thing I noticed upon entering my room was a massive and offensive waft of mildew. Totally gross and unacceptable. Rooms are completely dank, dark, and outdated, and the lighting is terrible, with either full-on bright lighting or barely any at all. Nothing in between. Normally, I'm greeted when I arrive with a 'Thank you' for my loyalty (sometimes accompanied by a small gift or thank-you note), but all JB greeted me with was annoyance at my arrival. No thank you, no "Have a nice stay", no "Let us know if you need anything". What a massive disappointment. I will obviously never stay here again.

We are very familiar with Savannah and we were on the final leg of our vacation and stopped for one last evening in Savannah.
To say we were less than awed is an understatement. We chose The Bohemian over the JW Marriott property right down the way and used more points to stay and had a less than luxury experience.
The room was dark, musty, door knob to the balcony broken, furnishings were tired, public restroom in the roof top bar and dining room down stairs was in disrepair and as Platinum Rewards members we couldn't get an king room (something we should have been able to get with no issue).
We had just stayed in the Grand Bohemian in Asheville 3 days prior- this was fabulous and had impeccable service, so imagine the disappointment when this sister property was no where near the beauty and comfort.
They need to do a complete overhaul of this space- not worth the high level of points or price!

Friendly staff and excellent room with a view!

Wonderful stay!

We enjoyed our stay! The hotel is in a very convenient location and close to local dining and shopping options. The room was spacious and clean with a great view over the river. We would definitely stay again.