Holiday Inn Express Hotel & Suites Picayune by IHG

Hotels
•
Holiday Inn Express
7.9 (181 reviews)
1001 Dauphin Street , Picayune , US
+1 601-749-2626

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful front desk staff
Convenient location
Excellent/good breakfast
Comfortable beds / generally comfortable rooms (for many guests)
Cons:
Inconsistent cleanliness (stained sheets, dirty towels, leaking refrigerator)
Hot/muggy hallways and insufficient/uneven A/C
Noise for first-floor rooms (external AC unit)
Billing/charge dispute and poor handling by staff in one case
Broken TV remote, low sink water pressure, no in-room coffee maker

Categories

Cleanliness
6.8
Mixed reports: several guests found rooms clean, but at least one stay reported stained sheets, dirty towels, leaking refrigerator and wet floors—indicating inconsistent housekeeping standards.
Service
9
Generally praised: front desk staff (one named David) were described as helpful and professional and staff handled room issues courteously, though there was an isolated complaint about poor handling of an unauthorized charge.
Location
8.5
Convenient and close to guests' destinations with positive location comments, though one guest suggested better signage/visibility for the street entrance.
Room Quality
6.6
Multiple room/maintenance issues: complaints about insufficient A/C, very warm/muggy hallways, loud exterior AC/noise for first-floor rooms, broken TV remote, low sink water pressure and at least one report of a leaking refrigerator.
Amenities
8.2
Breakfast consistently praised as a strong amenity; however, some in-room amenities were lacking (no coffee maker noted) and there were maintenance-related amenity failures (leaky fridge).
Value for Money
6.8
Mixed: comfortable beds, good breakfast and convenient location support value, but unauthorized billing, poor response to complaints and cleanliness/maintenance issues reduce perceived value.
Food and Beverage
9.4
Breakfast repeatedly described as excellent/wonderful/great — one of the standout positives in the reviews.
Overall Experience
7.9
Overall mixed but leaning positive: friendly staff, convenient location and a strong breakfast offset by inconsistent cleanliness, maintenance problems, occasional noise and an isolated but serious billing/customer-service failure.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Modern Amenities
Guest rooms at the Holiday Inn Express Hotel & Suites Picayune feature 32-inch flat-screen cable TVs, free Wi-Fi, and convenient kitchen appliances. The vibrant decor adds a touch of cheer to your stay.

Recreational Facilities
Enjoy a refreshing dip in the indoor pool or break a sweat at the on-site gym. Outdoor barbecue facilities are perfect for a fun gathering with family and friends.

Convenient Location
Situated just a short drive from Stennis International Airport, our hotel is also close to attractions like the John C. Stennis Space Center and Bogue Chitto National Wildlife Refuge. Experience comfort and convenience at Picayune's best hotel.

Book your stay now at Holiday Inn Express Hotel & Suites Picayune for a delightful and memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

7.9
Based on 181 reviews
Cleanliness: 6.8
Service: 9
Location: 8.5
Room Quality: 6.6
Amenities: 8.2
Value for Money: 6.8
Food and Beverage: 9.4
Overall Experience: 7.9
N
Nefertary • couple • us
10
2026-11-03 • via Nuitee
K
Knight • couple • us
7
2026-10-09 • via Nuitee
S
Sharon • family_with_children • us
10
Cons:

Exhaust fans in bathrooms.

2026-08-17 • via Nuitee
L
Larry • couple • us
3
Cons:

broken tv remote, too hot in hallways, insufficient A/C in room (102 degrees outside), no coffee maker in room

2026-08-17 • via Nuitee
T
Torie • family_with_children • us
8
2026-08-03 • via Nuitee
W
William • solo_traveller • us
8
I'll be back
Pros:

It was close to where I needed to go very clean the staff I only met two of them. They are both the front desk people the gentleman I think his name is David checked me and couldn't have been better and the young lady checking me out. They were all great. They need a raise, give them a raise.

Cons:

The street was hard to see to turn onto maybe some signage closer to the road if possible

2026-07-25 • via Nuitee
R
Randy • couple • us
8
Very good.
Pros:

Easy check in and out. Clean quite rooms

Cons:

This is a little thing but the hall ways were extremely warm. However the room was very comfortable with amenities and climate

2026-07-23 • via Nuitee
P
Pamela • solo_traveller • us
8
2026-07-22 • via Nuitee
E
Evelyn • solo_traveller • us
10
Great place to stay
Pros:

The room was clean and didn't have a nasty smell.

Cons:

The water pressure in the sink

2026-07-20 • via Nuitee
D
Daniel • family_with_children • us
5
2026-07-20 • via Nuitee
B
Byron • family_with_children • us
7
Would not recommend staying on the first floor.
Cons:

It was loud sounds that kept us up all night. We don’t know if they came from the air conditioning unit that was right outside our window. But they were very loud and consistent.

2026-07-19 • via Nuitee
A
Abbie • family_with_children • us
9
Over all it was a very nice place I would stay again
Pros:

That it was very close to what I needed it to be

Cons:

The hall ways were so muggy and hot

2026-07-13 • via Nuitee
C
Cara • couple • us
7
Pros:

Great breakfast

2026-07-02 • via Nuitee
L
Leah • couple • us
10
Comfortable
Pros:

Cleanliness

Cons:

N/A

2026-07-01 • via Nuitee
C
Connie • couple • us
10
2026-07-01 • via Nuitee
B
Belinda • family_with_children • us
9
Will visit again
Pros:

Convenient location, breakfast, friendly staff

Cons:

Bathroom wasn’t cleaned too well floor boards was very dusty.

2026-06-22 • via Nuitee
K
Kathryn • solo_traveller • us
5
Don't book online if you don't want to be charged twice
Pros:

The beds were comfortable

Cons:

. I am extremely disappointed with my experience at this property. After booking through Booking.com, my card was charged by the hotel even though I was specifically told it would only be used for a $25 incidental/damage hold. I am still disputing these charges and have made multiple attempts to resolve the issue directly with the hotel, but have received little assistance. What should have been an easy return to my CC now I have to report a fraudulent charge in hopes to receive my funds back my CC due to lack of training on their end.

The problems did not stop there. Upon arrival, there were puddles of water on the floor near the front desk, creating a clear safety hazard. I informed the employee that at the very least a wet floor sign should be placed to warn guests. When I returned after getting my luggage, the water was still there and no warning signs had been put out.

Our room was equally concerning. The refrigerator leaked water throughout the room, the bed had a large stain on it, the sheets were dirty, and the towels appeared unclean as well. We were forced to change the bedding ourselves. Every issue was reported to staff, yet it seemed there was a lack of training, urgency, and concern in addressing guest complaints.

Between the unauthorized charge, poor cleanliness standards, maintenance issues, and lack of proper customer service, this stay fell far below expectations. I cannot recommend this property and hope management takes these concerns seriously to prevent future guests from experiencing the same issues.

2026-06-22 • via Nuitee
L
louviere • couple • us
10
Checked in with no problems and breakfast was wonderful
Pros:

Excellent breakfast

Cons:

Everything was good

2026-06-08 • via Nuitee
D
Danos • couple • us
8
2026-05-18 • via Nuitee
P
Paul • couple • us
7
Unfortunate issue with our room, but staff handled it with professional courtesy.
Pros:

Staff went out of their way to fix an issue that arose.

Cons:

Had a problem with our room, that necessitated moving to another - at 9:30 pm.

2026-05-15 • via Nuitee