Holiday Inn Express Hotel & Suites Lebanon by IHG

Hotels
•
Holiday Inn Express
7.8 (396 reviews)
2205 East Cumberland Street , Lebanon , US
+1 717-273-9800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Unclean rooms
Poor maintenance
Loitering guests

Categories

Cleanliness
6.16
Numerous complaints about damp, dirty rooms, and unclean bedding.
Service
8.13
Mixed feedback on staff availability, but positive experiences noted.
Location
9.17
Conveniently located close to attractions; appreciated by guests.
Room Quality
6.62
Rooms need updating; issues with cleanliness and smell reported.
Amenities
7.65
Basic amenities provided, but some upgrades needed.
Value for Money
7.61
Generally viewed as too expensive for the quality offered.
Food and Beverage
8.66
Highlight on good breakfast experiences despite some shortages.
Overall Experience
8.43
Average stay with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:46

Property Description

Convenient Location
Located just a short distance from Hersheys Chocolate World and Hersheypark, Holiday Inn Express Hotel & Suites Lebanon offers easy access to popular attractions in the area. Additionally, being close to Lancaster Airport makes travel hassle-free for guests.

Comfortable Accommodations
Each air-conditioned room at the 2-star hotel is equipped with modern amenities including free WiFi, a flat-screen TV, and a private bathroom. Guests can also enjoy the convenience of a desk, bed linen, and towels provided in every room.

Relaxing Amenities
Guests can unwind and recharge at the hotel's fitness centre or take a refreshing dip in the indoor pool. The 24-hour front desk ensures that guests receive assistance anytime during their stay.

Book your stay at Holiday Inn Express Hotel & Suites Lebanon, an IHG Hotel for a comfortable and convenient lodging experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The property is currently undergoing renovations unt further notice. The active hours will be from 9am to 6pm all days of the week.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Guest Reviews

7.8
Based on 396 reviews
Cleanliness: 6.16
Service: 8.13
Location: 9.17
Room Quality: 6.62
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.43
M
Mike • couple • us
7
2026-10-25 • via Nuitee
R
Robert G • couple • us
5
Pros:

I was on the first floor and employees were slamming doors from the utility rooms between 6:30 - 7am. Very rude and disrespectful to the customers that are trying to get some sleep.

2026-10-15 • via Nuitee
J
Joseph • solo_traveller • us
5
Pros:

Nice people

Cons:

though we where gonna swim in the pool , but it was being renovated.. it was to late to find another place, real bummer..

2026-10-11 • via Nuitee
M
Micheal • extended_group • us
5
If you like moldy bread, it was the breakfast for you
Pros:

If you like moldy bread, the breakfast was for you

Cons:

I booked a room with two double beds. I ended up getting a room with a bed and a pullout couch. The roof smelled like cigarettes.

2026-09-17 • via Nuitee
B
Barbara • family_with_children • us
10
I very much enjoyed my stay but it was costly for my senior citizen budget.
Pros:

Breakfast was excellent. Rooms were very clean, up to date with accessories.

Cons:

Cheaper rate for senior citizen.

2026-09-14 • via Nuitee
I
Israel • couple • us
10
2026-08-31 • via Nuitee
S
Sergio Angel • couple • mx
10
Buen lugar para hospedarse
Pros:

buena ubicación.
desayuno promedio.

Cons:

Los huéspedes somo sucios, llevaban niños y ensucian muy fácilmente las zonas comunes.

2026-08-31 • via Nuitee
S
Steve • couple • us
8
2026-08-30 • via Nuitee
L
Laura • solo_traveller • us
10
Pros:

Very clean room + facility

Cons:

Room could use a full length mirror

2026-08-28 • via Nuitee
H
Hurd • solo_traveller • us
10
2026-08-21 • via Nuitee
W
Wendy • couple • us
10
2026-08-21 • via Nuitee
D
DayTrip31388485404 • Business
2
Horrible IHG
Pros:

I work railroad and I’ve been here for a while every week even though I had a do not disturb on my door somebody has came in my room and moved my stuff three or four the other guys I work with had pills stolen, and one guy had a Garmin watch stolen out of his room. All the linens are damp, and there were bugs in the room. NO HOT WATER BEEN HERE FOR A MONTH! Supervisor books rooms don’t have anyway to change it

2026-08-13 • via Tripadvisor
E
Edward • solo_traveller • us
10
2026-08-11 • via Nuitee
C
Charles • family_with_children • us
6
2026-08-05 • via Nuitee
J
j0hnmurraym • Family
10
It was great
Pros:

Good clean rooms. Cost seems high but that’s the story nowadays.

2026-08-01 • via Tripadvisor
M
Melinda • solo_traveller • us
8
Good place to stay for the price!
Pros:

The staff was incredibly accommodating!! Our fridge was broken, they had it replaced quickly, we needed sheets for the pullout, and they were quick to respond. Very friendly!

Cons:

Sadly, the pool was under construction.

2026-07-20 • via Nuitee
M
Melgar • solo_traveller • us
8
Pros:

Buen parqueo y las personas q trabajan ahí son amables

Cons:

El sofá está lleno de pelo de perros y mi esposa es alérgica a eso
Y en el desayuno no tenían pancake mix

2026-07-18 • via Nuitee
M
Megan • family_with_children • us
6
Fine for a stay while on the road but very basic
Cons:

bathroom light was flickering and had to have it fixd

Walls were spackled and primed and not painted over

2026-07-17 • via Nuitee
W
william • couple • us
5
Only adequate.
Pros:

Nice front desk staff.

Cons:

Tv couldn’t work. Shower had no soap. Breakfast was meager with no batter for pancakes. Carpets were not vacuumed in certain areas.

2026-07-11 • via Nuitee
G
Geronimo Almanzar • solo_traveller • us
10
Pros:

La amabilidad del personal

Cons:

Que fui por poco tiempo

2026-07-06 • via Nuitee