Embassy Suites by Hilton at Hot Springs Convention Center

Hotels
•
Embassy Suites Hotels
8.1 (1549 reviews)
400 Convention Boulevard , Hot Springs , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Good value for money
Cons:
Cleanliness issues
Long check-in
Inconsistent amenities

Categories

Cleanliness
7.55
Bathroom wasn't clean well, there were hairs and mold.
Service
8.55
Friendly staff met needs, but were undersupported.
Location
8.55
Location was favorable and convenient.
Room Quality
8.05
Rooms were nice and spacious.
Amenities
7.85
Some amenities like towels and bar service were lacking.
Value for Money
8.55
Overall a good deal despite some issues.
Food and Beverage
7.55
Breakfast was average, some items were cold or rubbery.
Overall Experience
8.15
Mixed experience, but did enjoy the stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:16

Property Description

Spacious All-Suite Accommodations
Experience luxury and comfort at the Embassy Suites Hot Springs Hotel and Spa, where every suite is equipped with microwaves, refrigerators, and coffeemakers for your convenience.

Complimentary Breakfast and Evening Reception
Indulge in a delicious cooked-to-order breakfast and unwind with an evening reception during your stay at the hotel. Enjoy top-notch service and culinary delights without leaving the property.

Convenient Shuttle Service and Nearby Attractions
Explore Hot Springs with ease using the hotel's free shuttle service to downtown. Immerse yourself in the city's rich history at Bathhouse Row, discover local culture at theaters and art galleries, or simply relax by Lake Hamilton. The possibilities are endless!

Book now for a memorable stay at Embassy Suites Hot Springs Hotel and Spa.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 10 per day.

Location

Property Accessibility

Total Disability Score: 19.29
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 1549 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 7.85
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.15
M
Malinda • extended_group • us
10
Can’t wait to stay at this hotel again.
Pros:

The room was perfect! Perfect temperature, nice beds, check in smooth and big but not overwhelming.

Cons:

The parking charge was a bit of a surprise. If you parked close to the hotel it was $10 a night. It is not a special area just the parking lot by the building. It would help if there were signs around the area that said $10 to park in this area.

2026-03-21 • via Nuitee
A
Arun Karthick • extended_group • in
10
2026-03-15 • via Nuitee
R
Randy • couple • us
10
Pros:

Everything was great

Cons:

It’s was perfect

2026-03-15 • via Nuitee
D
Dietspritega • couple • us
9
Met expectations!
Pros:

Fine. I didn’t eat much. Not a breakfast person. Staff was very kind and helpful.

Cons:

Parking on site

2026-03-15 • via Nuitee
A
Atwood • extended_group • us
10
2026-03-14 • via Nuitee
R
Rebecca • extended_group • us
10
Pros:

Everything

Cons:

The bed

2026-03-13 • via Nuitee
S
Sharon • extended_group • us
8
It was a very pleasant experience.
Pros:

The room was great. It was clean and comfortable.

Cons:

The mattress was dirty on the pull out couch. We had to just close it up and sleep on it as a sofa.

2026-03-11 • via Nuitee
M
Mary Ann • couple • us
10
2026-03-09 • via Nuitee
E
Etosha • couple • us
10
Pros:

Everything

Cons:

Parking options

2026-03-03 • via Nuitee
W
William • solo_traveller • us
7
2026-03-03 • via Nuitee
D
Debbie • family_with_children • us
8
2026-03-02 • via Nuitee
M
Michelle J • couple • us
10
Love to Come Back
Pros:

Excellent breakfast, pleasant staff, clean spacious rooms and in close proximity to the bathhouse row, promenade and walking trails, and other historical and local attractions. A lot of history is this area.

Cons:

n/a

2026-03-02 • via Nuitee
C
Cogburn • couple • us
10
Pros:

I stayed here on my birthday as well and Billy checked us in that day as well as Friday evening ! He was great and made the check in experience easy

Cons:

No hot tub

2026-03-01 • via Nuitee
E
Erika • couple • us
8
My husband and I had a two night getaway. Only issue we had was not the fault of the hotel. There was 6 buses FULL of k
Pros:

Location

2026-03-01 • via Nuitee
M
M. • solo_traveller • us
8
Pros:

The location is perfect for those that would go to the Convention Center and downtown. Spacious rooms.

Cons:

The room was not clean as it should be, I am guessing that the "back to back" events in the Convention Center has something to do with this. Also, breakfast was cold for some reason.

2026-02-26 • via Nuitee
C
charie seibs • couple • us
10
2026-02-23 • via Nuitee
R
Robin • couple • us
9
2026-02-22 • via Nuitee
M
Misty • couple • us
10
2026-02-13 • via Nuitee
Q
Quinn • extended_group • us
9
2026-02-12 • via Nuitee
C
COURTNEY • couple • us
10
2026-01-28 • via Nuitee