InTown Suites Extended Stay Auburn AL - Auburn University

The staff is great ! Clean grounds and room . Will always stay here .

Would not let me check in, woman was very rude.

Showed up at 11:00 pm and called the phone number in the after hours sign. They answered and told me they wouldn’t come to the front and let me check in - even though I had already paid through Expedia. Terrible experience with rude, unprofessional employees.

Horrible customer service. Staff at front desk rude as hell. Worst place ever!

If you need a good place to stay. This is the place!!! An awesome staff.

Stayed for a week with a toddler, staff was very friendly and accommodating. I would recommend asking to be put in an updated room. The place is quiet and close to food and stores. Most people seem to live or room often so it’s got a community of its own. I felt safe at night and at peace in the room. I would stay here again.

Smelled like smoke, not clean

Well kept hotel. Friendly desk help, super clean room and facilities.

InTown Suites is a quiet and nice place to stay. The Staff is friendly and the room is clean and cozy. This place is highly recommended.

Our reservation had to be changed due to a maintenance issue. So our party of 4 had to move to a single bed room. They did call ahead of time and let us know. The guy that checked us in was very nice and helpful with the room change. We checked in on Saturday and that was the last time we saw the office open. Only 1 roll of toilet paper and 2 sets of towels in the room. You better ask for extra at check-in. Office was closed but a staff member was present the next day. She told us we were unable to get any extra towels or tissue while the office was closed. Other than that it was a decent stay for a last minute trip.

Check in was messed up. Charged twice for a one night stay. Room was not clean. Looked like there had been an animal in the room prior to our stay and there were fur balls everywhere.

I had to cancel my reservation because i received information from my family in California, my mother got sick and i had to return to California. I wasn't given any assistance with the daily rate i was charged. I was charged $298. I felt it should have been lowered due to circumstances.

The room needs to remodel, and not patched up. I would never stay at that location.

clean, reasonable priced lodging for extended stays. You get pretty much exactly what they advertise.

It was ordinary. Pleasant environment. Outside was clean. Neighborhood was mainly other businesses.

This was more convenient than a hotel. Park at your door, two full rooms, full kitchen, full bath, room to move around, unlike a cramped hotel room. I'll use them again. Reasonable rates, too! Plus, they have a nice pool.

All was clean and good. The staff was so kind and helpful.
The only thing i would mention is that it’s a little dated and i thought it odd that they don’t come in til 11am on Sunday. No one was there to check us out; we just put keys under the door.

The staff at the front desk was very nice and helpful. The cleaning staff could do a much better job, the rooms were filthy

Clean and within walking distance of several restaurants.

Always an enjoyable experience. The only unsatisfactory Items are that I can't redeem my Hotel.com rewards at the In Town Suites, and the price seems to have gone up to the point where I can stay at a comparable hotel so much cheaper, that the price difference basically earns me 2 free nights for every 7 days I stay, booking outside of Hotels.com.....