BEST WESTERN PLUS Hartford Lodge

Hotels
•
Best Western Plus
9.2 (511 reviews)
150 Myrtle Street , Sutherlin , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness concerns
Room quality issues

Categories

Cleanliness
8.53
Mixed reviews on cleanliness, particularly with concerns about carpets and old furnishings.
Service
10
Staff was frequently described as friendly and helpful.
Location
9.5
Conveniently located off the freeway, easy access.
Room Quality
8.54
Some rooms were described as old and worn, but overall comfort was noted.
Amenities
8.49
Amenities noted were not consistent, with some lacking in quantity and quality.
Value for Money
9.52
Generally perceived as good value, especially for the location.
Food and Beverage
9.48
Breakfast received high praise, specifically for quality and options.
Overall Experience
9.53
Positive overall with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:35

Property Description

Convenient Location
Located at the entrance of the Rouge-Umpqua Scenic Byway, the BEST WESTERN PLUS Hartford Lodge in Sutherlin offers a perfect starting point for your adventures.

Relaxation and Fitness
Unwind in the indoor pool, hot tub, or well-equipped gym during your stay. The hotel provides ample opportunities for relaxation and maintaining your fitness routine.

Business and Leisure
Whether you're here for work or leisure, take advantage of the on-site business center with fax and photocopying services. Stay connected with free Wi-Fi and cable TV in your comfortable guest room.

Experience comfort and convenience at the BEST WESTERN PLUS Hartford Lodge. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note dogs under 80 pounds are allowed for a fee. Two dogs per room. Please contact the hotel for pricing and further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 511 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.49
Value for Money: 9.52
Food and Beverage: 9.48
Overall Experience: 9.53
S
SUSAN • couple • us
5
2026-04-02 • via Nuitee
J
Joan • couple • us
8
Would stay again
Pros:

We were just looking for an ADA room for the night. This appears to be an older facility, but, they have attempted to add "flourishes" to make it appear more upscale. Though breakfast was a typical buffet, it was a nice surprise to see that the eggs/pancakes were made to order in the morning! Staff was great: the receptionist made recommendations for dinner, the breakfast staff friendly and helpful.

Cons:

The roll-in shower could benefit from additional grab bars and a soap dish within reach. We had minor issues which were resolved immediately, but, routine checks for "non-working" items would be beneficial. Would also appreciate directions on TV function!

2026-03-31 • via Nuitee
L
Lebeouf • family_with_children • us
5
2026-03-31 • via Nuitee
S
sa • family_with_children • us
5
I wouldn’t stay again but it was nice for one night
Pros:

The staff were very friendly and the breakfast was really good

Cons:

There was a rotten Apple under one of our queen beds and the only reason I found it was because the room had a weird smell so while I was looking around for the source I found the apple.. also there were several holes/rips in the box spring cover? Not a Big deal just not sure the price was worth it. We did see deer which my kid loved

2026-03-23 • via Nuitee
G
Gevorg • couple • us
10
2026-03-15 • via Nuitee
M
Mario • couple • us
10
Awesome place to stay
Pros:

Cozy and good

Cons:

The hot tub needs work but besides that everything was awesome

2026-03-15 • via Nuitee
R
Royce • solo_traveller • us
10
2026-03-11 • via Nuitee
H
HAIBIAO • couple • us
8
2026-03-05 • via Nuitee
T
Tod • family_with_children • us
8
2026-03-03 • via Nuitee
E
Elaine • extended_group • us
10
Pros:

Very convenient and quiet. Beds weee comfortable and the room was very clean.

2026-02-26 • via Nuitee
J
Jennifer • solo_traveller • us
8
2026-01-27 • via Nuitee
S
STEVEN • couple • us
9
Nice place to stay overnight on your way North or South on I-5. Quiet and comfortable.
Pros:

The appearance of the Hotel was very charming. The breakfast was a fresh cooked breakfast that was very good. Much nicer than the regular buffet style that most hotels have. Rooms were very comfortable and clean.

2026-01-26 • via Nuitee
R
RIchard • couple • us
7
Would stay again if passing that way.
Pros:

Excellent desk service -- initial room did not have heat, heater was broken. Desk clerk came to inspect immediately, was unable to fix in a jiffy so got us another room with functional heater. Breakfast was extremely varied and good with marvelous service staff. 10 stars for the chef! Appeared they spread out the customers so the rooms were quiet.

Cons:

no bag for dirty laundry.

2026-01-23 • via Nuitee
C
C • couple • us
9
Pros:

The staff was friendly and helpful, breakfast was great, and rooms were clean and quiet. The parking lot was safe and we didn't have to worry about leaving items in the car.

2026-01-19 • via Nuitee
R
Renata • family_with_children • us
10
Like it
2026-01-19 • via Nuitee
M
Michelle • family_with_children • us
4
Disappointing and not as advertised
Pros:

Staff was nice

Cons:

We stayed here specifically for the 6am breakfast as we had to meet our fishing party at 6:30. Chef didnt show til 6:13 and nothing was ready. So my family did not get breakfast before going on the river all day. It was also advertised with a hairdryer in the room so I didnt bring one. There was no hairdryer in the room.

2026-01-19 • via Nuitee
G
George • family_with_children • us
8
2026-01-19 • via Nuitee
R
Robert • couple • us
6
Would not choose this location again
Cons:

We required a handicap room which with some exceptions was provided. The motel is somewhat old and the space and access to the room for a wheelchair was extremely tight and limited. No open floor space for a wheelchair to turn around, no work/desk area was available in the room. Staff was friendly and room was clean

2026-01-19 • via Nuitee
L
Laurel • solo_traveller • us
10
2026-01-16 • via Nuitee
C
Catalina • couple • us
9
2026-01-15 • via Nuitee