BEST WESTERN PLUS Hartford Lodge

Hotels
•
Best Western Plus
9.2 (557 reviews)
150 Myrtle Street , Sutherlin , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness concerns
Room quality issues

Categories

Cleanliness
8.53
Mixed reviews on cleanliness, particularly with concerns about carpets and old furnishings.
Service
10
Staff was frequently described as friendly and helpful.
Location
9.5
Conveniently located off the freeway, easy access.
Room Quality
8.54
Some rooms were described as old and worn, but overall comfort was noted.
Amenities
8.49
Amenities noted were not consistent, with some lacking in quantity and quality.
Value for Money
9.52
Generally perceived as good value, especially for the location.
Food and Beverage
9.48
Breakfast received high praise, specifically for quality and options.
Overall Experience
9.53
Positive overall with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:35

Property Description

Convenient Location
Located at the entrance of the Rouge-Umpqua Scenic Byway, the BEST WESTERN PLUS Hartford Lodge in Sutherlin offers a perfect starting point for your adventures.

Relaxation and Fitness
Unwind in the indoor pool, hot tub, or well-equipped gym during your stay. The hotel provides ample opportunities for relaxation and maintaining your fitness routine.

Business and Leisure
Whether you're here for work or leisure, take advantage of the on-site business center with fax and photocopying services. Stay connected with free Wi-Fi and cable TV in your comfortable guest room.

Experience comfort and convenience at the BEST WESTERN PLUS Hartford Lodge. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note dogs under 80 pounds are allowed for a fee. Two dogs per room. Please contact the hotel for pricing and further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Guest Reviews

9.2
Based on 557 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.49
Value for Money: 9.52
Food and Beverage: 9.48
Overall Experience: 9.53
P
Peter • solo_traveller • us
8
Pleasant
Pros:

Office staff was great , friendly and welcoming

Cons:

Miscommunication at the beginning of my stay , my bedding was not changed for several days , my toiletries were not replaced for several days . I brought this to the office staff and it was immediately corrected .

2026-10-26 • via Nuitee
K
Kenneth • family_with_children • us
8
2026-10-15 • via Nuitee
N
Noah • family_with_children • us
9
2026-10-15 • via Nuitee
J
Joe • solo_traveller • us
10
Breakfast was great all best western should have breakfasts like this
Pros:

Easy and convient

2026-10-14 • via Nuitee
T
Ted • couple • us
8
Satisfied
Pros:

Breakfast was great

Cons:

No. One in office to get. Invoice at 6 am

2026-10-14 • via Nuitee
M
margaret • couple • us
9
Pros:

Very clean! Nice staff

Cons:

N/A

2026-10-10 • via Nuitee
B
Bob • couple • us
7
Decent enough. Would stay there again.
Pros:

The location was good for the events I was in the area for. The room was quiet at night other than the in room refrigerator which we unplugged at night. The breakfasts which are cooked to order were great.

Cons:

Mold in the bathroom.

2026-10-08 • via Nuitee
A
Anderson • solo_traveller • us
8
Pros:

I liked the quiet! Very comfortable. The staff was nice.

Cons:

The pool and jacuzzi need some work! The jacuzzi didn't even work 😒 and the pool is always cold! I feel that the pool is getting ignored. We have been coming here for 5 yrs to visit grandbabies and they loved coming to visit us at the hotel to swim which you guys have changed.

2026-09-17 • via Nuitee
M
Melinda • couple • us
7
2026-08-11 • via Nuitee
G
Garcia • solo_traveller • us
10
Pros:

This is where we stay every time we come and visit family in Sutherland It is always clean, the staff is wonderful and accommodating,. The.pool.is.gteat.for.my.gramdaighter and.granson..overall it is just a nice , peaceful place to stay. The.breakfast is great to0!

2026-07-25 • via Nuitee
2
209raphaelaw • Couples • Lake Forest, California
8
Pleasant
Pros:

We have stayed here a couple of times… The rooms are clean and pleasant, and the staff are really nice. :-)

2026-07-21 • via Tripadvisor
S
Scott • couple • us
10
An excellent hotel in a great location with wonderful service and staff!
Pros:

It’s a great property!

Cons:

There was nothing that we didn’t like

2026-07-19 • via Nuitee
J
Julie • solo_traveller • us
7
Pros:

I appreciated being on the bottom floor

Cons:

The room had a clean cover-up odor.

2026-07-19 • via Nuitee
P
Prateek • family_with_children • us
8
Pros:

Very close to highway- no detour stop for the night.property was very clean and well maintained. Breakfast had live counter options and they were flexible with our veg dietary restrictions

2026-07-17 • via Nuitee
C
Carole • solo_traveller • us
9
2026-07-15 • via Nuitee
P
Paula • family_with_children • us
10
2026-07-12 • via Nuitee
R
Ronald • extended_group • us
9
Nice convenient place to stay.
Pros:

Conveniently located. Room was clean. Friendly staff. Nice breakfast.

2026-07-10 • via Nuitee
G
gao • solo_traveller • ca
8
Pros:

早餐很好,可以订制自己喜欢的Omlet

2026-07-09 • via Nuitee
M
Marisa • solo_traveller • us
8
Pleasant and welcoming
Pros:

The staff were all friendly, helpful, and professional! The overall vibe of the hotel was pleasant and welcoming. My room was large and I really enjoyed the extra touches, like the stool in front of the vanity and the pull-out table with the work desk. This is a cool place to stay!

Cons:

I liked everything—no suggestions!

2026-07-08 • via Nuitee
S
Sherpa98240 • Friends getaway
10
Impressed, would stay again if in the area
Pros:

Loved it! Clean, quiet, comfortable beds and great breakfast that you order from the menu. Friendly staff too. Appreciate the location just off the interstate.

2026-07-06 • via Tripadvisor