BEST WESTERN PLUS Hartford Lodge

Hotels
Best Western Plus
9.2 (557 reviews)
150 Myrtle Street , Sutherlin , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness concerns
Room quality issues

Categories

Cleanliness
8.53
Mixed reviews on cleanliness, particularly with concerns about carpets and old furnishings.
Service
10
Staff was frequently described as friendly and helpful.
Location
9.5
Conveniently located off the freeway, easy access.
Room Quality
8.54
Some rooms were described as old and worn, but overall comfort was noted.
Amenities
8.49
Amenities noted were not consistent, with some lacking in quantity and quality.
Value for Money
9.52
Generally perceived as good value, especially for the location.
Food and Beverage
9.48
Breakfast received high praise, specifically for quality and options.
Overall Experience
9.53
Positive overall with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:35

Property Description

Convenient Location
Located at the entrance of the Rouge-Umpqua Scenic Byway, the BEST WESTERN PLUS Hartford Lodge in Sutherlin offers a perfect starting point for your adventures.

Relaxation and Fitness
Unwind in the indoor pool, hot tub, or well-equipped gym during your stay. The hotel provides ample opportunities for relaxation and maintaining your fitness routine.

Business and Leisure
Whether you're here for work or leisure, take advantage of the on-site business center with fax and photocopying services. Stay connected with free Wi-Fi and cable TV in your comfortable guest room.

Experience comfort and convenience at the BEST WESTERN PLUS Hartford Lodge. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note dogs under 80 pounds are allowed for a fee. Two dogs per room. Please contact the hotel for pricing and further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Guest Reviews

9.2
Based on 557 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.49
Value for Money: 9.52
Food and Beverage: 9.48
Overall Experience: 9.53
M
Melinda couple us
7
2026-08-11 via Nuitee
G
Garcia solo_traveller us
10
Pros:

This is where we stay every time we come and visit family in Sutherland It is always clean, the staff is wonderful and accommodating,. The.pool.is.gteat.for.my.gramdaighter and.granson..overall it is just a nice , peaceful place to stay. The.breakfast is great to0!

2026-07-25 via Nuitee
2
209raphaelaw Couples Lake Forest, California
8
Pleasant
Pros:

We have stayed here a couple of times… The rooms are clean and pleasant, and the staff are really nice. :-)

2026-07-21 via Tripadvisor
S
Scott couple us
10
An excellent hotel in a great location with wonderful service and staff!
Pros:

It’s a great property!

Cons:

There was nothing that we didn’t like

2026-07-19 via Nuitee
J
Julie solo_traveller us
7
Pros:

I appreciated being on the bottom floor

Cons:

The room had a clean cover-up odor.

2026-07-19 via Nuitee
P
Prateek family_with_children us
8
Pros:

Very close to highway- no detour stop for the night.property was very clean and well maintained. Breakfast had live counter options and they were flexible with our veg dietary restrictions

2026-07-17 via Nuitee
C
Carole solo_traveller us
9
2026-07-15 via Nuitee
P
Paula family_with_children us
10
2026-07-12 via Nuitee
R
Ronald extended_group us
9
Nice convenient place to stay.
Pros:

Conveniently located. Room was clean. Friendly staff. Nice breakfast.

2026-07-10 via Nuitee
G
gao solo_traveller ca
8
Pros:

早餐很好,可以订制自己喜欢的Omlet

2026-07-09 via Nuitee
M
Marisa solo_traveller us
8
Pleasant and welcoming
Pros:

The staff were all friendly, helpful, and professional! The overall vibe of the hotel was pleasant and welcoming. My room was large and I really enjoyed the extra touches, like the stool in front of the vanity and the pull-out table with the work desk. This is a cool place to stay!

Cons:

I liked everything—no suggestions!

2026-07-08 via Nuitee
S
Sherpa98240 Friends getaway
10
Impressed, would stay again if in the area
Pros:

Loved it! Clean, quiet, comfortable beds and great breakfast that you order from the menu. Friendly staff too. Appreciate the location just off the interstate.

2026-07-06 via Tripadvisor
R
Regilyn extended_group us
9
2026-07-04 via Nuitee
J
Judy couple us
9
We will return as we have family in Sutherlin, but forget the breakfast
Pros:

Super clean and friendly, welcoming staff

Cons:

Breakfast sucked: biscuits hard and dry. Bagels not fresh It’s dilly to have yo order your hot food if there are only 4 choices and you may be pressed for time. Better to have it available on the counter

2026-06-28 via Nuitee
B
Brian couple us
10
The staff was super nice and friendly, the hotel was clean and exceeded our expectations and don’t forget about the made
Pros:

It’s a big ‘ol motor lodge with fine rooms and plenty of what you expect or hope for on a road trip. Better than what you expect, actually.

Cons:

Loved the whole place.

2026-06-19 via Nuitee
R
Randall solo_traveller us
8
2026-06-17 via Nuitee
D
Devra couple us
8
2026-06-17 via Nuitee
I
iluvmydux Family
2
Worst place EVER!
Pros:

Do not come here! Rooms smelled like urine and a mystery smell. Nobody follows the “rules” you have to agree to on check in-nobody picks up after their dogs or keeps them on a leash causing attacks and drama as there are no consequences for their actions. The grass area is constantly soggy and muddy because sprinklers are always on. It is definitely WAAAAY over priced for what is there. Staff was pleasant, trying to accommodate the best they can with limited resources. Would have liked to have a bit of a heads up about the spray painting and pressure washing they were doing over the weekend as the standing water was a safety issue. Staff boasted about the “complimentary made to order breakfast”, the “chef” was very rude and they do not provide any boxes to take food back to the room, nor can you take plates etc out of the dining room. Save your money and sanity and stay at a different hotel.

2026-06-10 via Tripadvisor
H
Hailey couple us
10
Pros:

The inside pool and being able to walk to a restaurant

Cons:

Everything was perfect

2026-06-10 via Nuitee
O
olegs303 Solo travel
10
Great hotel. Clean and comfortable.
Pros:

Excellent. Clean. Nice. Great breakfast. Nice rooms. Super comfortable bed. And safe. Parking well lit and Closed off. Attentive staff. Truly a surprising gem off the freeway. Highly recommend.

2026-06-09 via Tripadvisor