Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great hospitality
Cons:
Takes nearly 3 hours to reach hotel at traffic times
Refusal to cancel booking

Categories

Cleanliness
4.7
Negative sentiment noted with the refusal to cancel booking, indicating potential cleanliness issues.
Service
7.7
Great hospitality mentioned, overall service good despite issues.
Location
5.7
Significant travel time to reach hotel during traffic times, affecting location rating.
Room Quality
8.2
Standard quality for this hotel tier.
Amenities
8.2
Standard quality for this hotel tier.
Value for Money
8.2
Standard quality for this hotel tier.
Food and Beverage
8.2
Standard quality for this hotel tier.
Overall Experience
6.7
Mixed experience with notable concern over cancellation policy and location issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:40

Property Description

Escape to The Resort Mumbai, where comfort meets luxury just steps away from the serene Aksa Beach.

Spa and Wellness Experience
Indulge in rejuvenating treatments at our exquisite spa, offering a selection of massages and facials guaranteed to enhance your relaxation.

Dining Delights
Savor culinary excellence in our restaurant, enjoy quick bites at the café, or unwind with a drink at the bar/lounge. With 24-hour room service and a delicious buffet breakfast, your taste buds are always catered to.

Amenities for Every Need
Stay connected with complimentary Wi-Fi, enjoy our outdoor pool, and keep fit in the state-of-the-art fitness center. Our business center and concierge services ensure all your needs are met, be it work or leisure.

Book your unforgettable stay at The Resort Mumbai today and embrace a world of luxury!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOM

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.2
Based on 78 reviews
Cleanliness: 4.7
Service: 7.7
Location: 5.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 6.7
C
Christopher • friends
10
Pros:

Beautiful property with breathtaking views. Hotel was clean and quiet for a busy city like Mumbai. Looking forward to a return visit!

2025-10-08 • via Nuitee
K
Kusum
2
Scam
Pros:

Be careful takes nearly 3 hours to reach hotel at traffic times!!
Booked asked to cancel within 10 mins - they refused 😡

2025-09-16 • via Nuitee
C
Chirag • family
10
Pros:

Great hospitality!

2025-08-10 • via Nuitee
V
Verified traveler
10
Nice Resort on the Beach
Pros:

Located on Aksa Marve Beach, The Resort is good for a short holiday.

2024-06-07 • via Nuitee
Y
yahya
10
Pros:

Beautiful resorts good staff but late service

2024-03-05 • via Nuitee
M
Megan • family
2
Pros:

The place is covered in mold and grime. They haven’t cleaned it in 10 years. We had to move rooms three times for mold in the bathrooms. Showers don’t drain properly. Mysterious dripping stains on walls and headboards. Tabletops dirty, bundles of other people’s hair on the floor, stains on the sheets. The hallway smelled like vomit for two days. The carpet is stained and musty. The stair case had dirt everywhere. The gym was covered in dandruff and hair. This place needs a health inspector visit. It was worse than the 3 star hotel we stayed in. The staff were rude and incompetent. Everything was a disgusting disappointment.

2023-12-08 • via Nuitee
S
Simon
6
Pros:

Adjacent to the beach, large gardens and pool. Excellent range of Indian cuisine but limited range of Western food.

2023-10-28 • via Nuitee
S
Sharon
10
lovely place
Pros:

The spa was amazing

2023-10-03 • via Nuitee
A
Arnab • partner
4
Pros:

Had fungus stains in our room. Was not happy with the room- apparently we had a club room

2023-09-14 • via Nuitee
S
Shyam
10
Pros:

Very nice

2023-08-23 • via Nuitee
S
Sheetal • family
10
Pros:

Great getaway & not too far from home. No complaints about the property & their service at all !
But it will be great if both The Resort & Retreat alongwith the locals take up the initiative to clean up the beach just like the Juhu Beach has been done.

2022-07-04 • via Nuitee
S
Shanti
6
Pros:

The hallway was smelling and musty. The pool area was not cleaned the next morning. Wi-Fi access was limited only to the inside of the building, not at the pool snd other areas. The person who came to deliver food for room service, his clothes were smelly. Lights and air conditioning in common areas were turned off during day time, even if it was dark due to rains and hot.

2022-06-27 • via Nuitee
R
Rajesh
10
Pleasantly surprised
Pros:

I did not expect but was pleasantly surprised at the quality of room, breakfast area, and the check in/ out process.I will certainly stay there again.Only problem was distance from work place but that was known.Maybe the staff could be less serious and smile more.

2022-01-06 • via Nuitee
A
Asu • partner
10
Pros:

Very good location. Easy access to the beach. Very quiet. Staff could be more friendlier.

2020-02-14 • via Nuitee
S
Sujit
10
Very good
Pros:

Wonderful hotel, friendly staff, great location off the beach and good food. Can’t fault it.

2020-01-06 • via Nuitee
V
Verified traveler • family
10
Pros:

Wedding venue for my nephew. Good staff and hotel, food and facilities.

2019-12-18 • via Nuitee
V
Vivek
8
Not as homely as expected
Pros:

All right. Would have liked a more homely feeling.

2019-07-02 • via Nuitee
V
Verified traveler • family
2
Pros:

Rooms are clean and good.Food iis stale what was ordered in room service

2019-07-01 • via Nuitee
V
Verified traveler • family
2
Pros:

Poor service, unfreindly staff, poor food quality. Everytime i entered their facility i had to prove that i am guest at the hotel.

2019-03-11 • via Nuitee
G
gary d
8
Pros:

Staff was friendly and helpful but I had difficulty communicating with them. Very comfortable and great bathrooms and beds.

2018-10-29 • via Nuitee