Universal Hotel

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8.3 (134 reviews)
Lungomare Deledda 118 , Cervia , it

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Professional staff
Good breakfast options
Great location near beach
Cons:
Dated room facilities
Issues with cleanliness
High parking fees

Categories

Cleanliness
7.76
Some concerns about room conditions in mentions of dated facilities and cleanliness issues.
Service
9.23
Staff shown to be professional and accommodating, especially in stressful situations.
Location
8.77
Conveniently located near the beach, with local restaurants nearby.
Room Quality
7.22
Rooms described as small, dated, and with several issues concerning the fixtures.
Amenities
8.25
Good breakfast and decent pool facilities, but several amenities mentioned as needing updates.
Value for Money
7.71
Some reviews indicated disappointment with the prices compared to the facilities provided.
Food and Beverage
9.26
Breakfast options praised, and overall meals received positive remarks.
Overall Experience
8.23
Overall positive sentiments despite some criticisms regarding room quality and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:48

Property Description

Luxurious Beachfront Location

Year-Round Pool and Hot Tub
Indulge in a swim at our heated pool, available all year, or relax in the hot tub area. Keep up with your fitness routine at our on-site gym.

Beachfront Relaxation and Entertainment
Bask in the sun on the beach or our sun terrace, and take advantage of exclusive rates at the nearby wellness centre. Enjoy evening shows and a kid’s club during the summer months, along with playrooms for children.

Immerse yourself in the beauty of Cervia from our bright rooms with stunning sea or pool views. Delight in traditional cuisine at our restaurant, made with the freshest local ingredients.

Ready to experience the perfect blend of relaxation and entertainment at Hotel Universal? Book your stay now!

Important information:

Hotel Universal's pool, hot tub and fitness area are open from 9 am - 2 pm and from 4 pm - 8 pm.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BLQ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 0 years old stay for € 18 per person per night when using an existing bed.
    People 1 year old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 134 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 9.26
Overall Experience: 8.23
B
Brigitte • couple • ch
9
Gut möglich, dass wir wieder kommen.
Pros:

Gute Lage direkt am Meer. Wir hatten ein grosses Zimmer mit seitlichem Meerblick und begehbarem Schrank, auf Anfrage durften wir eins mit frontalem Meerblick anschauen das war aber viel kleiner und wir sind geblieben.
Herzlichen Dank an das Team der Rezeption, ihr seid Klasse.

Tolles Frühstück grosse Auswahl.
Abendessen haben wir zweimal reserviert, das "Buffet Romagniolo" war keine gute Idee, als wir kamen waren schon viele Platten leer und das Dessertbuffet war schon mager. Das zweite Mal mit Menüauswahl hats dann geklappt und war auch sehr gut.

Cons:

-

2026-05-21 • via Nuitee
G
Gabriele • family_with_children • it
8
Per famiglie!
Pros:

Hotel molto bello, comodissimo. La posizione di fronte al mare lo rende super!

Cons:

Nulla.

2026-05-07 • via Nuitee
D
Davide • solo_traveller • it
8
2026-05-05 • via Nuitee
E
elena • family_with_children • it
9
2026-05-04 • via Nuitee
M
Manuel • family_with_children • it
8
Soddisfatto del soggiorno, da consigliare
Pros:

Staff ottimo, premuroso e competente.
Check in e check out velocissimi
La posizione è eccellente, fronte mare
Colazione e servizio cena ottimo (pranzo non utilizzato)
Piscina coperta ottima

Cons:

La struttura ha tutti i servizi di un 4 stelle, ma secondo me andrebbe un pochino ristrutturata e modernizzata

2026-05-04 • via Nuitee
E
Enrico Riccardo • family_with_children • it
7
Pros:

Buona posizione, abbastanza centrale per tutti i servizi, ottimo il sevizio parcheggio, buona e molto varia la colazione anche se manca la descrizione dei vari prodotti.

Cons:

Il bagno della nostra a camera era piccolo e datato, bidet impossibile da utilizzare.

2026-05-03 • via Nuitee
C
Chiara • family_with_children • it
8
2026-05-03 • via Nuitee
S
SLP CISL • extended_group • it
5
Pros:

La colazione

Cons:

Camere piccole tv non funzionante mancava il telecomando

2026-05-03 • via Nuitee
C
Claudia • family_with_children • it
10
2026-05-02 • via Nuitee
S
Sara • couple • it
9
*
Pros:

Ottima posizione, struttura accogliente, colazione abbondante

Cons:

Nulla

2026-04-30 • via Nuitee
R
rossi • solo_traveller • it
10
2026-04-27 • via Nuitee
R
Rosa • family_with_children • it
10
2026-04-26 • via Nuitee
M
Marcella • family_with_children • it
10
2026-04-26 • via Nuitee
D
Di Pietrangelo • couple • it
8
2026-04-26 • via Nuitee
S
Stefano • solo_traveller • it
10
Pros:

Bellissima struttura curata e super pulita , personale accogliente , colazione ricchissima al buffet sia dolce che salata e personale pronto a esaudire ogni nostra richiesta .

Cons:

La struttura vanta della piscina riscaldata ed è per questo che l’avevo prenotata , ma quando siamo andati in piscina l’acqua era fredda e quindi non abbiamo potuto usufruire del servizio anche se gratuito e incluso nel pernottamento

2026-04-26 • via Nuitee
A
Andrea • family_with_children • it
9
2026-04-26 • via Nuitee
S
stefano • solo_traveller • it
8
Tutto ok trascorso una notte per la festa degli aquiloni
Pros:

Posizione

Cons:

Bagno piccolo

2026-04-26 • via Nuitee
M
Morena • couple • it
10
2026-04-26 • via Nuitee
G
Gianmarco • solo_traveller • it
8
2026-04-23 • via Nuitee
S
Sara • couple • it
7
2026-04-13 • via Nuitee