First Hotel

Hotels
8 (495 reviews)
18 Hoang Viet , Ho Chi Minh City , vn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good food variety
Convenient airport access
Cons:
Old facilities
Room temperature issues
Poor WiFi connection

Categories

Cleanliness
7.25
Reports of old facilities and one instance of poor staff attitude regarding amenities.
Service
8.75
Staff were always friendly and helpful, with good English.
Location
8.75
Close proximity to the airport and good shuttle service.
Room Quality
6.75
Issues with room temperature and AC units.
Amenities
8.25
Decent amenities but noted outdated facilities.
Value for Money
7.75
Good cost-performance ratio, though some services like massages are seen as overpriced.
Food and Beverage
8.75
Breakfast and meals in the banquet hall were very good and varied.
Overall Experience
7.75
General satisfaction with stay, though with mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:45

Property Description

Luxurious Accommodation
First Hotel offers spacious, soundproof rooms with modern amenities like flat-screen TVs and minibars. The elegant decor and comfortable furnishings ensure a relaxing stay.

Premium Facilities
Guests can take advantage of the outdoor pool, tennis courts, and well-equipped gym. Indulge in a rejuvenating spa treatment or explore the city with the help of the hotel's tour desk and car hire services.

Culinary Delights
Experience the best of Vietnamese cuisine at First Buffet Restaurant, where a variety of dishes from different regions are served throughout the day. Don't miss the opportunity to savor award-winning flavors during your stay.

Book your stay at First Hotel now for a memorable and delightful experience!

Important information:

Please note that massage and sauna service are for men only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SGN

Location

Guest Reviews

8
Based on 495 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 6.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 7.75
王富 extended_group tw
8
2026-08-13 via Nuitee
C
Cong Tri couple vn
10
Rất tuyệt
Pros:

Dịch vụ tuyệt vời,tiệnnnghi tốt,vị trí tốt
Rất tuyệt vời

2026-08-12 via Nuitee
D
dinh family_with_children us
8
2026-08-09 via Nuitee
J
James Dean couple ca
3
This hotel has potential, but my personal experience was quite unpleasant.
Pros:

Location was convenient

Cons:

First floor smelled heavily of durian. Staff entered our room at 07:30 a.m. to conduct a ‘room check’. It was a very scary thing to wake up to. A quick knock and the door was opened immediately. First time to experience this. Pretty dreadful for my sleeping wife especially.

2026-08-07 via Nuitee
N
NGOC SON family_with_children ch
8
J'y retournerai.
Pros:

Le petit déjeuner était bon.
Le personnel est très gentil et souriant.

Cons:

L'intensité d'éclairage de la chambre n'était pas bien réglée.

2026-08-04 via Nuitee
D
dinh family_with_children us
9
2026-07-25 via Nuitee
D
dinh couple us
7
Pros:

clean

2026-07-25 via Nuitee
V
Vladimir solo_traveller cz
10
2026-07-24 via Nuitee
S
SHOGO solo_traveller jp
9
素晴らしいホスピタリティのホテル!コスパ、空港からのアクセスも最高!
Pros:

メッセージはとても丁寧で、ホスピタリティに溢れています。
宿泊当日は、無理なお願いにも快く対応いただきました。
ホテルも清潔で、空港からも近いため、とても便利でした。空港の迎え無料サービスもあります!
プールも広く大満足です。
朝ごはんも品数が多かったです。
小さな子供連れの我々に多くのサポートをしてくださり、最高でした。
値段も安く、また泊まりたいです。

Cons:

一点、夜遅くの便で到着し、空港からの迎えサービスをリクエストしました。スタッフがアライバルエリアで出迎えるとのことでした。しかし当日、係員がおらず、3往復し、約10分ほど探しましたが不在でした。
そのため自身でタクシーに乗りました。
ホテルに着きチェックイン後にスタッフから別のエリアにて待っていたとのこと。
この点はもう少しサポートしてほしかったです(何番の柱にいるなど)。
こちらが現地シムが間に合わずホテルに電話できなかったことも、影響しました。

2026-07-22 via Nuitee
A
Amber solo_traveller gb
10
Fantastic hotel and outstanding staff
Pros:

This is my fifth time staying here and it is a fantastic hotel, very traditional yet modern. The rooms are spacious, the bedding is super comfy, lots of amenities in the rooms. Breakfast is a wide choice to suit all tastes. The staff here are very friendly which is what make the hotel outstanding. The bellmen are all fantastic, knowledgeable and welcoming, I don’t know all their names but Mr Long, and all the bellman are great, and the young man who picked me up at the airport was lovely.
The front of house team and breakfast staff are lovely, especially Phoung who always remembers me, as do most of the staff. A special thank you to the deputy manager Simon/Quy who booked me in my favourite room without me requesting it!
The pool is lovely, the area is authentic and I have no complaints at all .. will be coming back most definitely 😊

Cons:

No complaints at all , but we would like to see more sunbeds at the pool, but that’s only cultural as Brits love to sunbathe !

2026-07-18 via Nuitee
C
Cong Tri couple vn
10
2026-07-15 via Nuitee
T
Truong solo_traveller vn
9
Pros:

Nhân viên hỗ trợ nhiệt tình

2026-07-14 via Nuitee
H
Hieu Nguyen solo_traveller vn
9
Pros:

Vị trí đẹp, không gian yên tĩnh, gần sân bay

2026-07-12 via Nuitee
S
shunji couple jp
9
空港近くでコスパの良いベトナム風雰囲気最高のホテル
Pros:

I always stay at this hotel whenever I visit Ho Chi Minh City.
Although the building is a bit old, the rooms are clean, spacious, and very well maintained. One thing I really appreciate is that the rooms are free of insects, which is important to me since I’m not comfortable with bugs.
The breakfast buffet is excellent, with a great variety of fresh salads, tropical fruits, Vietnamese dishes, and many other options. I especially love the pho—it’s one of the best hotel breakfasts I’ve had.
The room rates are very reasonable, usually ranging from around ¥6,000 to ¥10,000 per night. The Deluxe Rooms are spacious, comfortable, and offer great value for the price.
What makes this hotel even more special is the staff. They are always warm, welcoming, and genuinely friendly, making me feel at home every time I stay here.
I highly recommend this hotel to anyone visiting Ho Chi Minh City, and I’ll definitely keep coming back.

Cons:

建物が古い為にトイレも古く使いづらいです
改良をおねがいいたします

2026-07-10 via Nuitee
J
Jeffrey couple fr
10
2026-07-05 via Nuitee
R
RAM solo_traveller au
8
Pros:

I liked most of my Stay

Cons:

Hit water was an issue

2026-06-30 via Nuitee
R
Raelee couple au
5
Could have picked better.
Pros:

The airport was close. Great transfer to the airport.

Cons:

Our room smelt mouldy, and the breakfast was cold and not appetising.

2026-06-29 via Nuitee
T
takeshi solo_traveller jp
7
良かった。
Pros:

迎えの若いスタッフが名前ボードを持ち出口でまっていてくれた。ドライバーは近くで待機。

Cons:

特に無し

2026-06-29 via Nuitee
E
Eiichi extended_group jp
8
2026-06-28 via Nuitee
昱璋 couple tw
4
Pros:

早餐的自助餐還算有水準,衛生程度也還不錯

Cons:

房間坪數太小,且老舊,隔音極差,房內可以清楚聽到走道說話的聲音,客房內也沒有準備面紙,只有廁所內有卷筒衛生紙,唯一值得稱讚的是門童很友善都會幫忙處理行李跟上下車,還很細心的詢問搭乘的航班跟協助安排車量輛

2026-06-21 via Nuitee