Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Good amenities
Cons:
Fire alarm disturbance
Food quality issues
Bar service limitations

Categories

Cleanliness
7.75
Overall cleanliness mentioned as good, but some issues reported with Chromecast and room card.
Service
8.25
Staff were friendly and helpful throughout the stay.
Location
8.75
The hotel is conveniently located near Twickenham stadium.
Room Quality
8.25
Rooms were spacious and comfortable, contributing to a pleasant stay.
Amenities
7.75
Amenities like the bar were popular, but some items were unavailable.
Value for Money
8.25
Good value noted, with a comfortable stay for the price.
Food and Beverage
7.25
Food quality mixed; some enjoyed it while others found it below average.
Overall Experience
7.75
Generally positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:04

Property Description

Stylish 4-Star Hotel at Twickenham Rugby Stadium

Luxurious Rooms with Marriott Revive Bedding

Indulge in comfort with our large en suite rooms featuring Marriott Revive bedding and 32-inch LCD flat-screen TVs with free satellite channels. Enjoy your favorite shows on Sky One and Sky Sports 1, 2, and 3.

Virgin Active Classic Health Club and On-Site Dining Options

Stay active at the Virgin Active Classic Health Club attached to the hotel, offering a fully equipped gym and a swimming pool. Savor delicious bar food at Formation Bar, grab a coffee at the on-site coffee house, or catch live sports at the international sports bar.

Convenient Location and Free Wi-Fi for Guests

Located just 4.7 miles from Heathrow Airport and 20 minutes from central London, our hotel offers convenience and connectivity. Guests also enjoy 1 hour of free Wi-Fi in public areas.

Book your stay now for a luxurious and convenient experience at our hotel near Twickenham Stadium.

Important information:

Please contact the hotel with regards to parking on match days as this is chargeable, and you will need to book a car parking space.

As a hotel guest you are able to use the TW2 Health and Fitness Club. Please note that the club operates restricted times for family swimming, for more information you can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8
Based on 3221 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.75
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 7.75
J
James • solo_traveller • gb
10
2026-08-29 • via Nuitee
G
Glen • couple • gi
7
2026-08-29 • via Nuitee
S
Sharon • solo_traveller • gb
9
Great hotel, good value for money
Pros:

Rooms were very comfortable and good facilities. Plenty of lovely walks and areas to explore close by.

Cons:

Found the food wasn’t great

2026-08-28 • via Nuitee
L
Loren • couple • gb
10
Love this hotel
Pros:

We love this hotel. We stay every time we’re in the area. Great facilities, staff and so friendly and helpful and the pool and spa access is easy and spotless, also the bed and pillows are the comfiest, I wish I could buy them for home!

Cons:

We had to move rooms due to the bed not being changed, but this was remedied without hesitation and a room upgrade provided

2026-08-28 • via Nuitee
H
Harpal • couple • gb
10
Amazing
Pros:

Clean, modern, friendly

Cons:

Nothing

2026-08-28 • via Nuitee
H
Heidemarie • family_with_children • de
8
Nach Bitte um Verbesserung angesichts des Preises deutlich besser
Pros:

Das Frühstück war sehr gut, aber deutlich zu teuer

Cons:

Das Zimmer war ungünstig gelegen und sehr klein, erst auf Anfrage erhielten wir ein besseres. Leider kein Balkon oder Fenster, das geöffnet werden konnte

2026-08-28 • via Nuitee
E
Esther • family_with_children • gb
8
Lovely stay with my son for a rugby special trip
Pros:

Lush bed and pillows, nice breakfast and good location for rugby fans.

Cons:

Disappointed by restaurant

2026-08-27 • via Nuitee
K
Kevin • couple • ch
10
2026-08-27 • via Nuitee
H
Honey • couple • gb
10
2026-08-27 • via Nuitee
L
Lynn • solo_traveller • gb
8
Pros:

Very clean and comfortable

Cons:

Passageway v dark

2026-08-27 • via Nuitee
T
Tony • solo_traveller • gb
8
2026-08-27 • via Nuitee
V
Vanessa • family_with_children • gb
8
Excellent facilities and wonderful staff who worked professionally. We will definitely come back.
Pros:

Staff excellent and very friendly. The hotel was very modern, stylish and clean. Our room was very comfortable and well equipped. It was great to have a fridge for our baby milk and fruit etc. The team were very accommodating for us as a family. Particularly, when we need more time to get our daughter ready and luggage packed on the last day. It was fantastic to have access to the health centre next door too with warm hydro pool, steam, sauna and hot/cold water experience. The breakfast was also excellent.

Cons:

Only improvements were relating to the housekeeping.
Major issue - We found a medication pill belonging to the previous guest before us on the floor and our 2year old nearly picked it up when she saw it and said 'What's that?'. This indicates the floor may not have been thoroughly cleaned.
Minor issues - we were three people but only had towels for 2 people. We asked for our room to be maid up after not having done so the 2nd day of the stay. Things were replenished but beds were not made and floor not hoovered, as you would normally expect. No hair dryer or robes provided but we did have an iron, ironing board, kettle, coffee machine, tea & coffee accompaniments and minifridge.
The swimming pool was very cold for our daughter unfortunately and we booked this hotel as she loves to go swimming. It would be good if this feedback could be passed onto the relevant company.

2026-08-26 • via Nuitee
D
David • couple • gb
10
Luxury
Pros:

Rooms are huge

Cons:

Parking was difficult - no signs

2026-08-25 • via Nuitee
M
Michelle • couple • gb
10
Perfect night's sleep and lovley bar area.
Pros:

Beautiful reception area, staff were so happy to help,room was spotless and spacious, towels and even dressing gown all provided, decorated of the bar was beautiful will be staying again.

2026-08-24 • via Nuitee
H
Howard • couple • gb
10
I’ll be back, no we’ll be back
Pros:

Beautiful hotel in a great location close to main bus routes and Twickenham main line station into Waterloo or Windsor or anywhere.

Cons:

You can’t open the windows.
There’s a huge tv in reception showing live sport WITH NO SOUND !

2026-08-24 • via Nuitee
P
Pauline • extended_group • gb
10
2026-08-24 • via Nuitee
C
Cam • couple • gb
9
2026-08-24 • via Nuitee
H
Howard • couple • gb
10
2026-08-24 • via Nuitee
T
tacia • couple • gb
9
GREAT LOCATION AND VERY LOVELY HOTEL
Pros:

location to what we needed it for was fantastic, bedroom was lovely and comfortable bed was fabulous, bathroom was clean.

Cons:

we did find a cleaning bottle in room, and wash soap should be checked daily, as we had to use shower gel for both days we were there.

2026-08-24 • via Nuitee
J
Jamie • family_with_children • gb
7
2026-08-24 • via Nuitee