Leonardo Hotel Exeter

Hotels
Leonardo Hotels
8.5 (6988 reviews)
Western Way , Exeter , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly and helpful staff
Cons:
Issues with room cleanliness
Problems with heating in some rooms

Categories

Cleanliness
7.33
Several reviews cited cleanliness issues, such as hair in the bed and stains.
Service
9.3
Staff were frequently mentioned as friendly and helpful.
Location
9.34
Location was positively highlighted with proximity to the city center.
Room Quality
7.79
Rooms received mixed reviews regarding comfort and quality.
Amenities
7.82
Some amenities were satisfactory, but lack of items such as a fridge and insufficient vegan options noted.
Value for Money
9.28
Hotel was considered to offer great value for the price paid.
Food and Beverage
8.33
Breakfast and dining were generally praised.
Overall Experience
8.8
Overall experience was mostly positive with a few notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:43

Property Description

Prime Location in the Heart of Exeter
Located in the city centre, Leonardo Hotel Exeter is a stone's throw away from St Davids Railway Station, the historic quayside, and Exeter Cathedral. The vibrant shopping quarter at Princesshay is just a 2-minute walk, making it a convenient choice for travelers looking to explore the city.

Stylish Rooms with Modern Amenities
Experience comfort in the stylish bedrooms equipped with Dream beds, flat-screen TVs, and spacious work areas. Relax in the spacious bathrooms featuring luxurious spa toiletries, perfect for unwinding after a long day of sightseeing.

Dining and Convenience at Your Fingertips
Indulge in the international dinner menu at the contemporary restaurant or grab a quick bite at the bar offering a selection of lunch options and beverages. Additional services like dry cleaning/laundry and public parking nearby ensure a hassle-free stay.

Ready to experience the best of Exeter? Book your stay at Leonardo Hotel Exeter now!

Important information:

Car parking is available at the NCP Summerland Gate Car Park located directly opposite the main entrance of the hotel.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13 per day.

Location

Guest Reviews

8.5
Based on 6988 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 8.8
G
Geoffrey couple gb
9
2026-06-20 via Nuitee
D
Donna couple gb
7
Pros:

The location was great. The check in was easy. The car parking was subsidised . The cold flavoured water available in the reception area was very welcome after a long journey.

Cons:

The breakfast could have been hotter

2026-06-20 via Nuitee
B
Becky couple gb
6
Short stay to get to the hospital on time but not that comfortable
Pros:

Location ideal for bus station

Cons:

Bit tatty rooms. Basic.

2026-06-20 via Nuitee
R
Rebecca couple gb
10
Quality hotel, in great location with fantastic staff
Pros:

Location. I stay here frequently

Cons:

Cars parked on the pedestrian paving outside hotel

2026-06-20 via Nuitee
D
deborah solo_traveller gb
10
One night stop over
Pros:

Conveniently located

Cons:

N/a

2026-06-20 via Nuitee
T
Twan Langenhuizen solo_traveller nl
8
Pros:

Geen opmerkingen

Cons:

Niets

2026-06-19 via Nuitee
T
Tom solo_traveller gb
8
Pros:

Everything was clean and ready for me. Late reception and check out worked smoothly.

Cons:

The cleaning staff came into my room while I was still sleeping without knocking on the door or anything first.

2026-06-19 via Nuitee
A
Alessio solo_traveller it
9
2026-06-19 via Nuitee
E
Elly solo_traveller my
9
Pros:

The rooms look fresh and they were very clean. The food served at the hotel was tasty. Hotel staffs were friendly. Walkable to High Street.

2026-06-19 via Nuitee
I
Isabelle couple fr
10
Hôtel bien situé et confortable. Parking proche
Pros:

Hôtel bien situé, confortable.

2026-06-19 via Nuitee
D
Danilo couple ch
9
2026-06-19 via Nuitee
H
Hanna extended_group nl
9
Graag weer!
Pros:

Al vaker gelogeerd toen wij op doorreis waren.
Een perfecte plek ook voor meerdere nachten.
Een professioneel hotel dichtbij het centrum.
Je loopt er makkelijk naartoe.
Ontbijt is zeer goed en oom het diner viel niet tegen. Het eten was zeer lekker en zag er smakelijk uit.
Als hotelgast krijg je korting op de maaltijden.
Een zwembad zou het helemaal perfect maken.
Parking is aan de overkant en ook hier krijg je als hotelgast korting.

Cons:

Kan ik niet veel bedenken.

2026-06-19 via Nuitee
D
David solo_traveller gb
7
2026-06-19 via Nuitee
S
Simone solo_traveller de
8
Pros:

Vom Hotel lässt sich alles zu Fuß gut erledigen.

Cons:

..

2026-06-19 via Nuitee
I
inhoskin family_with_children fr
9
Pros:

Bed was very very comfy indeed. Parking opposite is easy and good value. Ground floor, with the bar and restaurant looked great.

Cons:

All good.

2026-06-18 via Nuitee
R
Róisín solo_traveller gb
7
2026-06-18 via Nuitee
A
Amarjit couple gb
9
2026-06-18 via Nuitee
D
Darren extended_group gb
7
I would of rated this hotel as excellent had it not been for the parking situation.
Pros:

Room was great and my evening meal was also very good.

Cons:

What lets this hotel down is the fact that there is no parking onsite. There is a multistorey carpark opposite but, it makes checking in more awkward. The charge is £10 for 24hrs parking. So, thankfully I was only there 1 night. It DOES NOT state any of this on Booking.com which is very disappointing.

2026-06-18 via Nuitee
T
Tracey couple gb
7
Only stayed for one night but a very clean and quiet room
Pros:

Rooms

Cons:

No parking recommended

2026-06-18 via Nuitee
L
Lorraine extended_group gb
8
Would recommend and would stay again
Pros:

The beds were very comfortable which is the key part of a night away - good breakfast

Cons:

nothing

2026-06-18 via Nuitee