Leonardo Hotel Exeter

Hotels
•
Leonardo Hotels
8.5 (6450 reviews)
Western Way , Exeter , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly and helpful staff
Cons:
Issues with room cleanliness
Problems with heating in some rooms

Categories

Cleanliness
7.33
Several reviews cited cleanliness issues, such as hair in the bed and stains.
Service
9.3
Staff were frequently mentioned as friendly and helpful.
Location
9.34
Location was positively highlighted with proximity to the city center.
Room Quality
7.79
Rooms received mixed reviews regarding comfort and quality.
Amenities
7.82
Some amenities were satisfactory, but lack of items such as a fridge and insufficient vegan options noted.
Value for Money
9.28
Hotel was considered to offer great value for the price paid.
Food and Beverage
8.33
Breakfast and dining were generally praised.
Overall Experience
8.8
Overall experience was mostly positive with a few notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:43

Property Description

Prime Location in the Heart of Exeter
Located in the city centre, Leonardo Hotel Exeter is a stone's throw away from St Davids Railway Station, the historic quayside, and Exeter Cathedral. The vibrant shopping quarter at Princesshay is just a 2-minute walk, making it a convenient choice for travelers looking to explore the city.

Stylish Rooms with Modern Amenities
Experience comfort in the stylish bedrooms equipped with Dream beds, flat-screen TVs, and spacious work areas. Relax in the spacious bathrooms featuring luxurious spa toiletries, perfect for unwinding after a long day of sightseeing.

Dining and Convenience at Your Fingertips
Indulge in the international dinner menu at the contemporary restaurant or grab a quick bite at the bar offering a selection of lunch options and beverages. Additional services like dry cleaning/laundry and public parking nearby ensure a hassle-free stay.

Ready to experience the best of Exeter? Book your stay at Leonardo Hotel Exeter now!

Important information:

Car parking is available at the NCP Summerland Gate Car Park located directly opposite the main entrance of the hotel.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13 per day.

Location

Guest Reviews

8.5
Based on 6450 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 8.8
K
Kristof Geerts • family_with_children • be
8
2026-03-28 • via Nuitee
S
Sándor Arányi • family_with_children • hu
8
2026-03-28 • via Nuitee
C
CATHERINE • extended_group • gb
9
2026-03-28 • via Nuitee
S
SATYENDER • family_with_children • gb
10
2026-03-28 • via Nuitee
M
mark • solo_traveller • gb
9
Very good
Pros:

Friendly good rooms and restaurant

Cons:

Nothing

2026-03-28 • via Nuitee
G
Gabi • solo_traveller • gb
2
2026-03-28 • via Nuitee
W
Weaver • family_with_children • gb
7
Pros:

Clean room good location

Cons:

Checking in was poor no record of our booking other guests were given rooms that already had guests checked in

2026-03-28 • via Nuitee
M
Muhammad • extended_group • gb
10
2026-03-27 • via Nuitee
G
Griffiths • couple • gb
7
2026-03-27 • via Nuitee
D
Dean • family_with_children • gb
9
2026-03-27 • via Nuitee
M
maría josé • extended_group • es
7
Un hotel para dormir únicamente
Pros:

Me gustó la ubicación y me gustó la habitación en su conjunto. Tener aparcamiento muy cercano. Estuvo muy bien.

Cons:

La atención en el rte, llegamos después de las 20h al hotel, nos dijeron que podíamos pedir en rte para cenar. Pedimos únicamente dos platos y después de reclamar hasta en 3 ocasiones trajeron la cena. Mal servicio para tomar comanda y mal servicio para atender en mesa. Luego un chico más diligente nos pidió disculpas y se hizo cargo de nuestra petición. Nos dijo que incluso nos devolverían el importe, algo que no acepté porque aunque tardaron finalmente llegó la cena. En fin, no volvería a pedir nada en rte. Al día siguiente fuimos a desayunar y habían pasado unos minutos del cierre del desayuno y no pudimos desayunar, solo nos pusieron unos cafés. Lo peor del alojamiento creo que es su rte.

2026-03-26 • via Nuitee
M
Maria • extended_group • gb
7
2026-03-26 • via Nuitee
J
Jamil • solo_traveller • gb
10
Excellent
Pros:

Bed, room temperature and breakfast were perfect. Staff were brilliant too

2026-03-26 • via Nuitee
G
Gavin • solo_traveller • gb
7
2026-03-26 • via Nuitee
R
Richard • solo_traveller • gb
1
Ok hotel, poor service from staff
Pros:

Location is convenient for the city centre, large car park opposite

Cons:

Room was an odd shape & functional at best

2026-03-26 • via Nuitee
C
Carolyn • solo_traveller • gb
8
2026-03-26 • via Nuitee
C
Cat • family_with_children • gb
9
Pros:

The staff were really helpful and the restaurant staff in particular went above and beyond to be friendly and courteous.

Cons:

Our key cards had to be reactivated twice during our two night stay.
The food was a bit overpriced.

2026-03-26 • via Nuitee
S
Susan • couple • gb
9
Pros:

Clean, good location.

Cons:

Not their fault but breakfast was very busy as parents and children visiting Exeter campus! Nothing was replenished

2026-03-26 • via Nuitee
J
Juan • couple • nl
10
2026-03-26 • via Nuitee
A
Abby • couple • gb
10
2026-03-26 • via Nuitee