Leonardo Hotel Exeter

Hotels
Leonardo Hotels
8.5 (6677 reviews)
Western Way , Exeter , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly and helpful staff
Cons:
Issues with room cleanliness
Problems with heating in some rooms

Categories

Cleanliness
7.33
Several reviews cited cleanliness issues, such as hair in the bed and stains.
Service
9.3
Staff were frequently mentioned as friendly and helpful.
Location
9.34
Location was positively highlighted with proximity to the city center.
Room Quality
7.79
Rooms received mixed reviews regarding comfort and quality.
Amenities
7.82
Some amenities were satisfactory, but lack of items such as a fridge and insufficient vegan options noted.
Value for Money
9.28
Hotel was considered to offer great value for the price paid.
Food and Beverage
8.33
Breakfast and dining were generally praised.
Overall Experience
8.8
Overall experience was mostly positive with a few notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:43

Property Description

Prime Location in the Heart of Exeter
Located in the city centre, Leonardo Hotel Exeter is a stone's throw away from St Davids Railway Station, the historic quayside, and Exeter Cathedral. The vibrant shopping quarter at Princesshay is just a 2-minute walk, making it a convenient choice for travelers looking to explore the city.

Stylish Rooms with Modern Amenities
Experience comfort in the stylish bedrooms equipped with Dream beds, flat-screen TVs, and spacious work areas. Relax in the spacious bathrooms featuring luxurious spa toiletries, perfect for unwinding after a long day of sightseeing.

Dining and Convenience at Your Fingertips
Indulge in the international dinner menu at the contemporary restaurant or grab a quick bite at the bar offering a selection of lunch options and beverages. Additional services like dry cleaning/laundry and public parking nearby ensure a hassle-free stay.

Ready to experience the best of Exeter? Book your stay at Leonardo Hotel Exeter now!

Important information:

Car parking is available at the NCP Summerland Gate Car Park located directly opposite the main entrance of the hotel.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13 per day.

Location

Guest Reviews

8.5
Based on 6677 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 8.8
R
Richard couple nl
8
Nice and modern hotel near the city centre.
Pros:

Pleasant and helpful staff.
Nice room.
Excellent breakfast.
Parking was simple and convenient.

Cons:

Didn’t like is the not the phrase at stake. Our room was at the busy street side so opening the window was not always pleasant.
Rear side of the hotel might have been better. We stayed 4 nights not to forget.

2026-05-09 via Nuitee
H
Henry solo_traveller us
10
A lovely day and evening in Exeter. The stay was comfortable and the facilities were quite pleasing
Pros:

The breakfast buffet was amazing and well worth the cost.

2026-05-09 via Nuitee
R
Rachel couple gb
7
Overall nice stay
Pros:

Very welcoming staff, lovely comfy, clean room.

Cons:

Doors not particularly soundproof so got quite loud with people in the halls, opening and closing doors etc.

2026-05-09 via Nuitee
D
Donna family_with_children gb
10
Pros:

Staff were very accommodating and pleasant. Room clean and spacious with comfortable bedding. I had a really good night sleep. Breakfast was reasonable (no complaints). Would stay again and def recommend.

2026-05-09 via Nuitee
R
Rachael solo_traveller gb
3
Fair but not amazing
Pros:

Good location and bed was comfortable. Lots of gluten free food at breakfast and soya almond and oat milk available. Vegan sausages can be cooked.

Cons:

Long queues at reception even though I’d checked in online. Then key didn’t work. Shower didn’t have handheld head. Bathroom was small and dated. The bar can only make coffee with cows milk.

2026-05-08 via Nuitee
P
Promise solo_traveller gb
9
2026-05-08 via Nuitee
D
Dean solo_traveller fr
9
2026-05-08 via Nuitee
W
Whittaker couple gb
9
Great long weekend stay
Pros:

Great choice for breakfast. Staff were helpful & friendly. Room was a decent size and the bed was comfortable.

Cons:

Bathroom was a little small.

2026-05-08 via Nuitee
J
John couple ca
9
Cons:

The safe did not work, but we didn’t need it. The temperature was a little difficult to control.

2026-05-07 via Nuitee
S
SIMON solo_traveller gb
10
2026-05-07 via Nuitee
A
Andrew couple gb
8
Pros:

comfortable and quiet bedroom
good breakfast
location

2026-05-07 via Nuitee
M
MOHAMMED couple sa
8
2026-05-06 via Nuitee
M
Michael extended_group gb
9
2026-05-06 via Nuitee
M
Marta solo_traveller gb
1
Disappointing
Pros:

Clean

Cons:

I was given a ground-floor room where I had to keep the curtains closed all the time because people from the street could see inside. Access to the room was through the entire restaurant, which felt quite uncomfortable. The room layout itself was strange and impractical.
I asked for a different room, but unfortunately there wasn’t one available in the same standard. Overall, I didn’t feel comfortable during my stay. There was also a hair in the shower, which was not acceptable. On top of that, it was very noisy.
I’m disappointed with the experience

2026-05-06 via Nuitee
C
Casey couple gb
9
2026-05-06 via Nuitee
C
Christina couple de
8
2026-05-06 via Nuitee
M
Melanie solo_traveller gb
9
2026-05-06 via Nuitee
O
Olivia couple gb
10
2026-05-06 via Nuitee
L
Lynne couple gb
9
2026-05-06 via Nuitee
L
Liezel couple za
7
2026-05-06 via Nuitee