Leonardo Hotel Exeter

Hotels
Leonardo Hotels
8.5 (6286 reviews)
Western Way , Exeter , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly and helpful staff
Cons:
Issues with room cleanliness
Problems with heating in some rooms

Categories

Cleanliness
7.33
Several reviews cited cleanliness issues, such as hair in the bed and stains.
Service
9.3
Staff were frequently mentioned as friendly and helpful.
Location
9.34
Location was positively highlighted with proximity to the city center.
Room Quality
7.79
Rooms received mixed reviews regarding comfort and quality.
Amenities
7.82
Some amenities were satisfactory, but lack of items such as a fridge and insufficient vegan options noted.
Value for Money
9.28
Hotel was considered to offer great value for the price paid.
Food and Beverage
8.33
Breakfast and dining were generally praised.
Overall Experience
8.8
Overall experience was mostly positive with a few notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:43

Property Description

Prime Location in the Heart of Exeter
Located in the city centre, Leonardo Hotel Exeter is a stone's throw away from St Davids Railway Station, the historic quayside, and Exeter Cathedral. The vibrant shopping quarter at Princesshay is just a 2-minute walk, making it a convenient choice for travelers looking to explore the city.

Stylish Rooms with Modern Amenities
Experience comfort in the stylish bedrooms equipped with Dream beds, flat-screen TVs, and spacious work areas. Relax in the spacious bathrooms featuring luxurious spa toiletries, perfect for unwinding after a long day of sightseeing.

Dining and Convenience at Your Fingertips
Indulge in the international dinner menu at the contemporary restaurant or grab a quick bite at the bar offering a selection of lunch options and beverages. Additional services like dry cleaning/laundry and public parking nearby ensure a hassle-free stay.

Ready to experience the best of Exeter? Book your stay at Leonardo Hotel Exeter now!

Important information:

Car parking is available at the NCP Summerland Gate Car Park located directly opposite the main entrance of the hotel.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13 per day.

Location

Guest Reviews

8.5
Based on 6286 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 8.8
S
Sophie couple gb
8
All good except for large mark on carpet and half a cookie found under bed - definitely not mine!
Pros:

Location
Complementary drinks

2026-03-01 via Nuitee
P
Phil couple gb
3
2026-02-28 via Nuitee
C
Claire family_with_children gb
10
2026-02-28 via Nuitee
K
Kerry couple gb
9
2026-02-28 via Nuitee
S
Simon couple gb
10
Great stay
Pros:

Very good

Cons:

No issues

2026-02-28 via Nuitee
C
Carol solo_traveller gb
8
The Very Best Hotel In Exeter.... Simply Amazing
Pros:

Really lovely hotel the room are amazing so spacious clean and inviting (great value for money) plus i got a complimentry items in the fridge which were a fantastic touch...huge tv was brilliant and the breakfast was lovely it has everything for all tastes... i even was given vouchers upon checking in for free coffee and a beer/soft drink and (15%) off the restaurant food ...top position in exeter so near everything (including great cinema opposite which i went to...) I will look foward to my return as its clearly one of the very best hotels in exeter...thankyou for everything leonardo

Cons:

nothing all fabulous

2026-02-27 via Nuitee
F
Felicity extended_group gb
10
Great stay as alo
Pros:

Chose to have included breakfast

Cons:

Thought some of the staff aprons in the dining room could have done with a launder!

2026-02-27 via Nuitee
2
2JJenny solo_traveller gb
8
Convenient and comfy
Pros:

Bed was very comfortable and breakfast was very good apart from there being no marmalade.

Cons:

No marmalade with breakfast

2026-02-27 via Nuitee
W
Wendy solo_traveller gb
8
Convenient clean and comfortable
Pros:

Good location, clean, comfortable

Cons:

Nothing

2026-02-26 via Nuitee
A
Andrea family_with_children gb
7
2026-02-26 via Nuitee
J
Jennifer solo_traveller gb
8
2026-02-26 via Nuitee
J
Jane couple gb
9
Good stay
Pros:

Central

Cons:

Problem with parking (barriers into carpark were jammed). Took a while to fix. Had to queue for 20 minutes

2026-02-25 via Nuitee
A
Andrew couple gb
9
Very comfortable with friendly staff
Pros:

Location.
Staff

Cons:

No parking on site.

2026-02-25 via Nuitee
J
julie couple gb
9
A good , welcoming hotel with excellent facilities and in a good location
Pros:

Welcoming reception staff, early check-in, very comfortable beds, good soundproofing of windows to block road noise, location with convenient parking nearby. Drink making facilities in room

Cons:

Very little

2026-02-25 via Nuitee
C
Chris family_with_children gb
8
Pros:

Great location and easy to park

Cons:

No toilet brush in the bathroom

2026-02-25 via Nuitee
D
Diane couple gb
10
We were impressed with all the staff, they were very helpful, polite and respectful .
Pros:

The Hotel was in a perfect location for Bus Station, Shops and Restaurants.

Cons:

Nothing

2026-02-25 via Nuitee
R
Rosie couple gb
9
2026-02-24 via Nuitee
M
Marianne family_with_children gb
9
Clean, professional staff and fantastic location for the city centre
Pros:

Location is excellent, staff are helpful and professional, and rooms are clean.

Cons:

NA

2026-02-24 via Nuitee
A
Andrew family_with_children gb
4
Pros:

Good location and friendly staff.

Cons:

I was given an accessibility room which had a unpleasant shower which had really low pressure. The sink was also really low and more difficult to use and the toilet was positioned so close to the sink that it was awkward. For the price i paid for the 2 nights, I was not happy with the value for money.

2026-02-24 via Nuitee
D
David couple gb
8
2026-02-24 via Nuitee