Leonardo Hotel Exeter

Hotels
•
Leonardo Hotels
8.5 (6878 reviews)
Western Way , Exeter , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly and helpful staff
Cons:
Issues with room cleanliness
Problems with heating in some rooms

Categories

Cleanliness
7.33
Several reviews cited cleanliness issues, such as hair in the bed and stains.
Service
9.3
Staff were frequently mentioned as friendly and helpful.
Location
9.34
Location was positively highlighted with proximity to the city center.
Room Quality
7.79
Rooms received mixed reviews regarding comfort and quality.
Amenities
7.82
Some amenities were satisfactory, but lack of items such as a fridge and insufficient vegan options noted.
Value for Money
9.28
Hotel was considered to offer great value for the price paid.
Food and Beverage
8.33
Breakfast and dining were generally praised.
Overall Experience
8.8
Overall experience was mostly positive with a few notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:43

Property Description

Prime Location in the Heart of Exeter
Located in the city centre, Leonardo Hotel Exeter is a stone's throw away from St Davids Railway Station, the historic quayside, and Exeter Cathedral. The vibrant shopping quarter at Princesshay is just a 2-minute walk, making it a convenient choice for travelers looking to explore the city.

Stylish Rooms with Modern Amenities
Experience comfort in the stylish bedrooms equipped with Dream beds, flat-screen TVs, and spacious work areas. Relax in the spacious bathrooms featuring luxurious spa toiletries, perfect for unwinding after a long day of sightseeing.

Dining and Convenience at Your Fingertips
Indulge in the international dinner menu at the contemporary restaurant or grab a quick bite at the bar offering a selection of lunch options and beverages. Additional services like dry cleaning/laundry and public parking nearby ensure a hassle-free stay.

Ready to experience the best of Exeter? Book your stay at Leonardo Hotel Exeter now!

Important information:

Car parking is available at the NCP Summerland Gate Car Park located directly opposite the main entrance of the hotel.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13 per day.

Location

Guest Reviews

8.5
Based on 6878 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 8.8
L
Luke • couple • gb
9
2026-06-06 • via Nuitee
S
susan • couple • gb
10
Another great stay. Wouldn’t hesitate to book again.
Pros:

3rd stay. Clean and comfortable beds. Good breakfast

2026-06-06 • via Nuitee
O
Oluwasegun • couple • gb
9
Awesome
2026-06-06 • via Nuitee
C
Charotte • family_with_children • gb
9
2026-06-06 • via Nuitee
R
rosa • extended_group • es
9
Hotel muy cómodo
Pros:

Me dieron la habitación muy pronto, en cuanto llegamos

Cons:

Nada

2026-06-05 • via Nuitee
R
Richard • extended_group • gb
9
Great hotel with comfy room, place to work and easy access.
Pros:

Great location and easy access out. Parking directly opposite and cheap. Room was a good size with comfy bed and desk to work. Nice clothing area to.Breakfast was a good selection.

Cons:

Only thing that let it down was the shower was quite small and I am not a big person. Could have been slightly bigger and better power

2026-06-05 • via Nuitee
J
jonathan • couple • gb
9
2026-06-05 • via Nuitee
F
Fabian • couple • de
8
2026-06-04 • via Nuitee
T
Tony • solo_traveller • gb
9
2026-06-04 • via Nuitee
S
SIMON • couple • gb
9
Lovely hotel and a great breakfast
Pros:

Friendly staff and very good breakfast

Cons:

We travelled to Exeter by train and the hotel is a bit of a walk from the station - ok for us but some might need a taxi

2026-06-03 • via Nuitee
D
DOGARIU BOGDAN • solo_traveller • ro
10
2026-06-03 • via Nuitee
G
Graham • solo_traveller • gb
8
Nice stay at a reasonable price
Pros:

Nice hotel. Room very clean. Good facilities and friendly staff.

Cons:

We were at the back of the hotel where major refurbishment is taking place. Deliveries start early at 5am

2026-06-03 • via Nuitee
M
Mary • solo_traveller • gb
7
2026-06-03 • via Nuitee
I
Ida • couple • sg
8
Pleasant but not impressed by housekeeping.
Pros:

Close to city centre

Cons:

Awakened by rude knocking by housekeeping. It was only 9.40 am not even time for checkout at 11 am. If I had not opened the door, she would have come in. She was already armed with the key card. I find it rude and an invasion of privacy. Why couldn’t she wait till 11 when everyone would have checked out?

2026-06-03 • via Nuitee
I
Ida • couple • sg
7
Good hotel but too bad for housekeeping
Pros:

Close to city centre

Cons:

Housekeeping. I stayed here from 25-26 May too. The same happened in the morning. Awakened rudely by housekeeping at 9 plus. So I guess it’s not a random incident. I was still asleep when I heard knocking on adjacent doors. Then she came to my door. I had to open because it was incessant. I have stayed in many hotels and this is the first the housekeeping does not know if the customer has checked out or not. At least wait till 11 unless this is your hotel’s unofficial morning call.

2026-06-03 • via Nuitee
M
Mary • solo_traveller • gb
8
2026-06-03 • via Nuitee
L
Lance • couple • gb
7
2026-06-03 • via Nuitee
A
Amy • family_with_children • us
8
2026-06-02 • via Nuitee
L
Lauren • couple • gb
9
2026-06-02 • via Nuitee
J
John • family_with_children • gb
10
Gathering from different places, we found comfort, care, and togetherness.
Pros:

We were gathered as family for the memorial service of my late mother. The hotel were very thoughtful in making sure that we felt at home and had an area, with access to additional refreshments, where we could be together late into the night.
In a relaxed frame of mind, I edited my eulogy one last time, which reception offered to print out for me, and in a font size and style which I could easliy read despite my poor eyesight.
We felt loved!

2026-06-02 • via Nuitee