Leonardo Hotel Exeter

Hotels
Leonardo Hotels
8.5 (6988 reviews)
Western Way , Exeter , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly and helpful staff
Cons:
Issues with room cleanliness
Problems with heating in some rooms

Categories

Cleanliness
7.33
Several reviews cited cleanliness issues, such as hair in the bed and stains.
Service
9.3
Staff were frequently mentioned as friendly and helpful.
Location
9.34
Location was positively highlighted with proximity to the city center.
Room Quality
7.79
Rooms received mixed reviews regarding comfort and quality.
Amenities
7.82
Some amenities were satisfactory, but lack of items such as a fridge and insufficient vegan options noted.
Value for Money
9.28
Hotel was considered to offer great value for the price paid.
Food and Beverage
8.33
Breakfast and dining were generally praised.
Overall Experience
8.8
Overall experience was mostly positive with a few notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:43

Property Description

Prime Location in the Heart of Exeter
Located in the city centre, Leonardo Hotel Exeter is a stone's throw away from St Davids Railway Station, the historic quayside, and Exeter Cathedral. The vibrant shopping quarter at Princesshay is just a 2-minute walk, making it a convenient choice for travelers looking to explore the city.

Stylish Rooms with Modern Amenities
Experience comfort in the stylish bedrooms equipped with Dream beds, flat-screen TVs, and spacious work areas. Relax in the spacious bathrooms featuring luxurious spa toiletries, perfect for unwinding after a long day of sightseeing.

Dining and Convenience at Your Fingertips
Indulge in the international dinner menu at the contemporary restaurant or grab a quick bite at the bar offering a selection of lunch options and beverages. Additional services like dry cleaning/laundry and public parking nearby ensure a hassle-free stay.

Ready to experience the best of Exeter? Book your stay at Leonardo Hotel Exeter now!

Important information:

Car parking is available at the NCP Summerland Gate Car Park located directly opposite the main entrance of the hotel.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13 per day.

Location

Guest Reviews

8.5
Based on 6988 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 8.8
A
Ann couple gb
8
I enjoyed it
Pros:

Location, friendly front desk…
Consistent with when I stayed previously.

Cons:

The increase in price in the last 7 months!!

2026-06-27 via Nuitee
R
rope couple at
7
2026-06-27 via Nuitee
A
adele solo_traveller gb
8
Comfortable stay
Pros:

Good location, friendly staff. Very warm day so great to have AC

2026-06-27 via Nuitee
R
Ritchel couple gb
10
Wonderful amazing stay. Worth the price!
Pros:

It’s very clean, location is too close to everything that you need. Almost 3-5mins walk from the coach station. I’m suprised as well they have clothes iron inside the room. Lovely place to stay. We will definitely be back there once we go back to Exeter.

Cons:

I believe more natural light or more lights, rather.

2026-06-26 via Nuitee
H
Hagit solo_traveller il
7
2026-06-26 via Nuitee
C
Chris solo_traveller gb
9
2026-06-26 via Nuitee
S
Simon extended_group gb
8
Great location
Pros:

Great location with parking right across the street

Cons:

Nothing
Very clean with friendly staff

2026-06-26 via Nuitee
A
Alison solo_traveller gb
9
Pros:

Lovely comfortable room, and staff were all so friendly and helpful.

Cons:

Nothing!

2026-06-26 via Nuitee
M
Melissa extended_group gb
8
Comfortable stay for the night
Pros:

Room was ready before the check in time.
Bed was really comfy.
Staff were friendly.
Good range of breakfast options.

Cons:

Bathroom could've been updated, shower curtain was a little dirty at the bottom and bath itself could've been also a little cleaner

2026-06-26 via Nuitee
A
Alfah solo_traveller my
7
Pros:

Clean and location

Cons:

Be a bit a flexible when a customer asked for a late check out , cannot just say charge £20 , if timid request not good then offer a better timing . As least for me as I stayed there for 6night can’t you allow an hour or 2 extra ?

2026-06-26 via Nuitee
C
Catia extended_group it
8
Piacevole
Pros:

Camere spaziose e pulite. Posizione centrale e con 2 parcheggi nelle vicinanze.

2026-06-25 via Nuitee
O
Olimpia solo_traveller it
10
2026-06-24 via Nuitee
D
david couple gb
10
Props to sabs who really helped me out on Sunday night with my booking error. His customer service was second to none !
Pros:

Great location

Cons:

Room was outside a lift so was quite noisy on an evening

2026-06-24 via Nuitee
S
Simon couple gb
4
Cons:

AC did not work

2026-06-24 via Nuitee
D
david couple gb
10
Probs to save who was very helpful from the moment I checked in
2026-06-24 via Nuitee
M
Markus solo_traveller at
8
2026-06-24 via Nuitee
D
david couple gb
10
Fantastic customer service from sabs
2026-06-24 via Nuitee
B
Ben couple gb
1
2026-06-24 via Nuitee
A
Amy solo_traveller gb
8
2026-06-23 via Nuitee
R
RonaldOsephius solo_traveller nl
9
Pros:

Locatie en faciliteiten

Cons:

Soms te koud in de lobby

2026-06-23 via Nuitee