Keio Plaza Hotel Sapporo

Hotels
8.8 (1990 reviews)
Chuo-ku Kita 5-jo Nishi 7-2-1 , Sapporo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
High-quality service
Clean rooms
Good food options
Cons:
Cramped rooms
Dated facilities
Inconsistent bedding hygiene

Categories

Cleanliness
8.41
Several reviews praised the cleanliness of rooms, though some mentioned specific issues with bedding hygiene.
Service
9.18
Reviewers frequently highlighted excellent and polite service.
Location
9.32
The location was repeatedly described as excellent and convenient to major attractions and transport.
Room Quality
8.47
Room quality was noted positively, although some comments mentioned cramped room sizes.
Amenities
8.7
Standard amenities were mentioned positively, but a few specific complaints about breakfast variety were raised.
Value for Money
8.56
Some reviewers felt that prices were high relative to room quality.
Food and Beverage
9.11
Breakfast quality received high praise, particularly for variety and taste.
Overall Experience
8.68
Overall experiences were positive, with many returning guests; however, some noted dated facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:48

Property Description

Modern Accommodation with 7 Dining Options
Keio Plaza Hotel Sapporo offers a modern stay just a 5-minute walk from JR Sapporo Station. With 7 dining options to choose from, guests can indulge in a variety of culinary experiences without leaving the hotel premises.

Indoor Pool and Relaxation Facilities
Unwind and recharge at the indoor pool or sauna rooms available at the hotel. For those looking to stay active, there's also a fitness center on-site. Whether it's a refreshing swim or a soothing sauna session, guests can find their perfect relaxation spot.

Convenient Location and City Views
Situated in central Sapporo, Hotel Keio Plaza offers easy access to nearby attractions like Sapporo Clock Tower and Odori Koen Park. Guests can also enjoy stunning city views while dining at the Japanese restaurants on-site. Book now to experience the perfect blend of comfort and convenience at Keio Plaza Hotel Sapporo.

Important information:

Please note that fitness facilities such as gym, swimming pool, sauna and public bath has been closed until further notice.

Please note that the operating hours of the restaurant and club lounge may change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.8
Based on 1990 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.32
Room Quality: 8.47
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.68
A
Adrian • solo_traveller • ph
8
2026-06-05 • via Nuitee
T
TOSHIYUKI • solo_traveller • jp
10
2026-06-05 • via Nuitee
Y
yasuhiro • solo_traveller • jp
9
2026-06-03 • via Nuitee
M
MASAHIRO • family_with_children • jp
9
グッド
Pros:

朝食いつものことながら最高

Cons:

バスユニットの換気が無いのがおかしい

2026-06-03 • via Nuitee
C
Chun Fai Peter • extended_group • hk
9
Pros:

四人房有兩個浴室及廁所

Cons:

沒有

2026-06-01 • via Nuitee
K
Kunsu • solo_traveller • kr
8
Pros:

직원분들의 과하지 않은 배려와 친절함이 돋보이는 호텔입니다. 삿포로역에서 가까워서 여행하기 좋아요.

Cons:

약간 노후화된 시설

2026-05-31 • via Nuitee
陽 • solo_traveller • jp
7
2026-05-30 • via Nuitee
K
Karen • couple • us
10
Excellent.
Pros:

Enjoyed our stay. Stayed at the same hotel 11 years ago and wanted to return to reminisce

2026-05-29 • via Nuitee
A
Ade Rafida • extended_group • id
9
Love this Hotel
Pros:

The room is quite enough for three people. The hotel location is very close to Sapporo station, shopping malls and many restourants. At the lobby also have smoking room and In fronth of the hotel, the konbini store Seven Eleven and has ATM for many world currency.

Cons:

Nothing.

2026-05-29 • via Nuitee
익명uj • family_with_children • kr
10
Pros:

아침조식.

2026-05-29 • via Nuitee
N
Naomi • couple • us
10
Really enjoyed staying here for the third time.
Pros:

Facilities were excellent.

2026-05-27 • via Nuitee
S
Shafiqa • extended_group • sg
8
Pros:

Family of 3 travelling using the public transport. Hotel stop is the last bus stop if you’re taking the airport limousine bus (2hrs journey). Convenient shop just opp hotel. Daimaru, JR sapporo stn & sapporo subway stn abt 10 mins walk away. If you’re taking the bus to the Mitsui outlet, its near JR sapporo stn also. Great convenient location. Room size decent for 3 adults. Breakfast buffet was decent, wouldnt recommend to hve it daily since its repeated menu. Checkin/out using kiosk was efficient & easy. Hotel staff always present & approachable if help needed. Yamato transport service at lobby was quick & easy process.

2026-05-26 • via Nuitee
K
Kazusa • extended_group • jp
10
Pros:

最上階とB1のレストランの食事がとても美味しかった。朝も夜も行きましたが、とても満足です。

2026-05-23 • via Nuitee
L
lim • extended_group • sg
9
Pros:

Clean efficient location

Cons:

Nothing

2026-05-21 • via Nuitee
A
Ade Rafida • extended_group • id
9
Excellence location
Pros:

Very good location near to Sapporo station only distance walks, and also close to shopping malls.

Cons:

Nothing

2026-05-20 • via Nuitee
S
SIH HAN • couple • tw
9
下次還會想來住
Pros:

服務很好，早餐豐盛，房間舒適

2026-05-18 • via Nuitee
Y
Yuan-Jen • family_with_children • tw
10
2026-05-17 • via Nuitee
N
nanami • solo_traveller • jp
7
2026-05-17 • via Nuitee
G
gauhar • solo_traveller • sg
8
Pros:

Great location . Very polite staff

Cons:

The room layout was bad. So inconvenient the way beds are organized .literally squeezed a 3rd bed into the room meant for 2 .

At time of booking there was no information that only 2 types of breakfast the Japanese set or western set are available and everything has to to be timed and informed at check in . Very good quality breakfast but the sane things and no vegan options no continental choice. Very regimental and boring and more than 2 days its not worth taking breakfast. I would not suggest paying for breakfast

2026-05-17 • via Nuitee
A
Ade Rafida • extended_group • id
9
Best hotel in Sapporro for a group
Pros:

Excellent location. Near to JR station and shopping malls We stay four nights and in one room four people. Every things is a good experience in this hotel

Cons:

No amenities for a woman such as body lotion and skin cares

2026-05-14 • via Nuitee