Keio Plaza Hotel Sapporo

Hotels
8.8 (2029 reviews)
Chuo-ku Kita 5-jo Nishi 7-2-1 , Sapporo , jp
+81 11-271-0111

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location
High-quality service
Clean rooms
Good food options
Cons:
Cramped rooms
Dated facilities
Inconsistent bedding hygiene

Categories

Cleanliness
8.41
Several reviews praised the cleanliness of rooms, though some mentioned specific issues with bedding hygiene.
Service
9.18
Reviewers frequently highlighted excellent and polite service.
Location
9.32
The location was repeatedly described as excellent and convenient to major attractions and transport.
Room Quality
8.47
Room quality was noted positively, although some comments mentioned cramped room sizes.
Amenities
8.7
Standard amenities were mentioned positively, but a few specific complaints about breakfast variety were raised.
Value for Money
8.56
Some reviewers felt that prices were high relative to room quality.
Food and Beverage
9.11
Breakfast quality received high praise, particularly for variety and taste.
Overall Experience
8.68
Overall experiences were positive, with many returning guests; however, some noted dated facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:48

Property Description

Modern Accommodation with 7 Dining Options
Keio Plaza Hotel Sapporo offers a modern stay just a 5-minute walk from JR Sapporo Station. With 7 dining options to choose from, guests can indulge in a variety of culinary experiences without leaving the hotel premises.

Indoor Pool and Relaxation Facilities
Unwind and recharge at the indoor pool or sauna rooms available at the hotel. For those looking to stay active, there's also a fitness center on-site. Whether it's a refreshing swim or a soothing sauna session, guests can find their perfect relaxation spot.

Convenient Location and City Views
Situated in central Sapporo, Hotel Keio Plaza offers easy access to nearby attractions like Sapporo Clock Tower and Odori Koen Park. Guests can also enjoy stunning city views while dining at the Japanese restaurants on-site. Book now to experience the perfect blend of comfort and convenience at Keio Plaza Hotel Sapporo.

Important information:

Please note that fitness facilities such as gym, swimming pool, sauna and public bath has been closed until further notice.

Please note that the operating hours of the restaurant and club lounge may change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.8
Based on 2029 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.32
Room Quality: 8.47
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.68
C
CHIHCHI • extended_group • tw
9
2026-07-25 • via Nuitee
C
Cheryl • family_with_children • sg
8
Pros:

Good location, nice big rooms - great buffet breakfast! Right next to 7-11 and 5 min walk to Sapporo station.

Cons:

Have to pay extra to use the pool and gym - seemed odd.

2026-07-23 • via Nuitee
G
GLENN • extended_group • us
8
Pros:

Nice property and nice room

Cons:

I think the gym should be included. Never been charged for a gym before

2026-07-23 • via Nuitee
D
Darrell • solo_traveller • hk
10
Pros:

地理位置方便，房間寬敞舒適，設施整潔齊全

2026-07-23 • via Nuitee
C
CHIHCHIANG • family_with_children • tw
9
開車停車費一天¥2000/衛浴備品香味超級棒
Pros:

離車站走路不到10分鐘
六花亭本店就在斜對面
停車費一天¥2000

Cons:

隔音有點差門口的對話都聽得到

2026-07-22 • via Nuitee
T
To Ching • solo_traveller • hk
10
2026-07-22 • via Nuitee
R
Richard • solo_traveller • hk
8
2026-07-21 • via Nuitee
R
Richard • solo_traveller • hk
9
2026-07-21 • via Nuitee
T
TAKESHI • couple • jp
8
2026-07-19 • via Nuitee
S
Sojung • family_with_children • kr
9
Pros:

크롬캐스트를 아주 잘 이용했다 조식도 맛있다는데 다음에 와서 먹어보고싶다

Cons:

더블베드룸에서 숙박했는데 좀 좁다

2026-07-19 • via Nuitee
T
takayuki • couple • jp
7
2026-07-19 • via Nuitee
K
KWOK CHING • family_with_children • hk
8
選了15-17樓的景觀，但安排在15樓，只可以看到一點回摩天輪，小孩有點失望。 整體可以，但離鐵路站不太近，安靜，但下雨時很不方便。 早餐豐富，但沒有魚生，壽司有人現場製作，但不能走飯。 早餐不太適合
Pros:

安靜

Cons:

早餐不太適合幼兒，沒有烚蛋。

2026-07-18 • via Nuitee
X
xiamin • couple • cn
9
2026-07-16 • via Nuitee
X
xiamin • couple • cn
9
2026-07-16 • via Nuitee
P
Pauline • family_with_children • hk
10
Value for money
Pros:

Proximity to Sapporo Station and excellent breakfast

Cons:

Bathrooms in standard quad room are a bit dated although still in great conditions and very clean

2026-07-15 • via Nuitee
C
Chiu • couple • hk
10
Pros:

房間舒適乾净，面積頗大，近JR，服務員態度良好，整體來說不錯。

2026-07-14 • via Nuitee
K
Karen • extended_group • hk
10
2026-07-14 • via Nuitee
C
Christina • solo_traveller • jp
9
2026-07-13 • via Nuitee
兼 • couple • jp
8
楽しんできました
Pros:

スタッフは丁寧な対応していただきました。
アメニティも充実していました。

Cons:

大浴場があればよかったです。

2026-07-13 • via Nuitee
E
Eigo • family_with_children • jp
5
Cons:

水回りに、他人の髪の毛。

2026-07-13 • via Nuitee