Axis Porto Business & Spa Hotel

Hotels
8.5 (4760 reviews)
Rua Maria Feliciana nº 100 , Porto , PT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Conforto
Atendimento dos funcionários
Limpeza
Cama confortável
Cons:
Problemas com colchões
Higiene na cama
Funcionalidade da piscina e spa

Categories

Cleanliness
8.39
Most guests noted cleanliness positively, but some mentioned issues with hygiene in the bed area.
Service
9.36
Guests praised the staff's attentiveness and friendliness.
Location
8.4
The location was generally rated well, though some found it a bit far from central attractions.
Room Quality
8.35
Many reviews highlighted room comfort, but some complained about mattress issues.
Amenities
7.38
Spa and pool amenities received mixed reviews, with some issues reported on functionality.
Value for Money
8.84
Perceived value is good, but some guests felt the cost was high for certain amenities.
Food and Beverage
8.39
Breakfast received positive feedback, but some guests desired better pre-order options.
Overall Experience
8.86
Overall positive experiences noted with some discomfort on specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:31

Property Description

Luxurious Spa Centre and Panoramic City Views
Experience ultimate relaxation at Axis Porto Hotel with its modern spa featuring a dynamic pool, sauna, Turkish baths, and a variety of massage treatments. Enjoy stunning panoramic views of the city from the comfort of your room's balcony.

Gastronomic Delights and Relaxing Atmosphere
Indulge in a fusion of Italian and international cuisine at the hotel's restaurant. Unwind in the living room or on the terrace with a refreshing drink from the bar, creating a perfect atmosphere for relaxation.

Convenient Location and Social Responsibility
Benefit from the hotel's proximity to Porto University campus and the UNESCO World Heritage Centre. With easy access to the Metro station and on-site parking, Axis Porto Hotel ensures a hassle-free stay. By supporting social responsibility, Axis Porto Hotel creates a welcoming environment for all guests.

Book your stay at Axis Porto Hotel now for a memorable and inclusive experience!

Important information:

Guests can use the wellness and fitness amenities at the nearby Yala Spa.

To access the thermal zone, guests must wear suitable clothing, a bathing suit, slippers and a cap.

The hotel can provide slippers and a cap at an additional cost.

Please note that the minimum age to access the thermal zone is 16 years old.

Access is only allowed to children over 5 years old, limited to a specific period and provided they are accompanied by an adult.

In response to the Coronavirus (COVID-19), this host is taking additional safety and hygiene measures.

You must show a valid photo ID and credit card upon check-in.

License number: 223

All requests for check-out outside of the schedule hours are subject to approval by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

8.5
Based on 4760 reviews
Cleanliness: 8.39
Service: 9.36
Location: 8.4
Room Quality: 8.35
Amenities: 7.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
M
melissa • couple • br
9
Recomendo! Localização agradável, funcionários educados, limpeza mto boa e um gostoso e bem servido café da manhã!
2026-09-20 • via Nuitee
A
Alice • couple • pt
9
Good location close to hospitals and universities
Pros:

friendly staff. Electric car charger available.

Cons:

A piscina deixa um pouco a desejar. Muito cloro, poucas amenities no spa. O bar e room service tem pouca ofertas para comer durante o dia. Poucas amenities no quarto

2026-09-19 • via Nuitee
R
Raul • couple • us
10
2026-09-19 • via Nuitee
S
Shoresh • couple • dk
10
Lovely staff and very nice place. We enjoyed our visit.
Pros:

We loved everything

2026-09-19 • via Nuitee
J
Johan • couple • se
9
2026-09-19 • via Nuitee
L
Lewis • solo_traveller • gb
8
2026-09-19 • via Nuitee
L
Luis • extended_group • pt
10
2026-09-17 • via Nuitee
A
Amir ahmad • solo_traveller • fr
10
Pros:

Établissement beau et confortable avec un accueil chaleureux et attentionné, un super séjour que je recommande

2026-09-17 • via Nuitee
H
HUGO PAQUETE • family_with_children • pt
6
Uma estadia confortável pelas condições do quarto e menos positiva na experiência de atendimento
Pros:

Gostei sobretudo do espaço e conforto do quarto, que é bastante amplo e agradável. Destaco também o conforto das camas, a limpeza e algumas comodidades disponibilizadas, como a máquina de café, que acrescentam valor à estadia e tornam a experiência mais confortável.

Cons:

O principal aspeto menos positivo foi a interação com os funcionários, tanto por telefone como presencialmente, que me pareceu pouco amistosa e, em alguns momentos, fria ou até rude. O facto de esta postura se ter repetido em diferentes situações e com diferentes pessoas fez-me questionar se não existirá uma questão mais estrutural na cultura de atendimento.

Também tivemos dificuldade em usufruir da piscina do SPA, devido a horários e condicionantes que, na prática, inviabilizaram a utilização por parte da minha filha, apesar de ser uma das comodidades apresentadas pelo hotel.

O episódio mais caricato aconteceu com um pedido de room service, que demorou o seu tempo a ser entregue. A entrega coincidiu com o momento em que eu estava a tomar banho e, como a minha filha não dispunha de forma de pagar, não aceitando assinatura da fatura nem a possibilidade de liquidar posteriormente na receção, a minha filha teve de entrar na casa de banho para me chamar e permitir o pagamento naquele momento.

Esta situação, somada às restantes, acabou por contribuir para a decisão de terminarmos a estadia e procurarmos outro alojamento.

Faço este comentário de forma respeitosa e construtiva. Viajo bastante e compreendo que existem experiências boas e menos boas, mas considero importante partilhar aquilo que, enquanto cliente, senti que ficou aquém do esperado.

2026-09-17 • via Nuitee
M
Maddy • couple • fr
8
On a aimé notre séjour !
Pros:

Bel établissement , belle décoration
les chambres sont très confortables et bien insonorisées .
Un chapeau au chef du restaurant de l’hôtel … tout est excellent !
Merci pour les petites attentions ainsi qu’à tout le personnel .

Cons:

Un peu loin du centre ville !
Pas une grande piscine mais plutôt des bains chauds et sauna . (Pas trop adaptée aux femmes enceintes )

2026-09-17 • via Nuitee
P
Paolo • solo_traveller • it
8
2026-09-17 • via Nuitee
D
David Trillo • couple • es
8
Valor seguro para tu estancia en Oporto
Pros:

Desayuno justo, pero muy buen restaurante para la cena. Muy fácil el aparcamiento. El spa estaba en mantenimiento y no nos cobraron el acceso. Un hotel muy cómodo y silencioso

Cons:

Está algo lejos de Oporto como tal, y el trayecto no es nada cómodo ni fácil pero no desmerece la estancia.

2026-09-16 • via Nuitee
A
Ana Paula R. P. Coutinho de Miranda • solo_traveller • pt
5
2026-09-15 • via Nuitee
D
Daniel • solo_traveller • pt
8
2026-09-15 • via Nuitee
V
Viktória • couple • sk
10
Moderný hotel za dobrú cenu
Pros:

Hotel je lokalizovaný mimo centra mesta, ale pomerne rýchlo sa tam dostanete metrom, ako aj k Mostu Luisa I. Zastávka metra je neďaleko pri univerzitnej nemocnici. Do hotela sa dá pohodlne dostať autobusom aj z letiska, zastávka je pár metrov od hotela.
V deň príchodu sme na uvítanie dostali gratis pohár portského 😊Hotel je moderný, zodpovedá 4 hviezdičkám, na izbe je kávovar na kapsuly, kávu dopĺňal personál každý deň. Kúpeľna je priestranná, čistá, moderná.

Cons:

nemám žiadne výhrady

2026-09-15 • via Nuitee
D
Dunne • solo_traveller • ie
9
2026-09-15 • via Nuitee
A
AnnUlv • solo_traveller • pt
8
Pros:

Ett trevligt och gemytligt hotell trots att det är stort och ligger lite konstigt placerat. Fina och välstädade rum, trevlig personal och god mat och frukost.

Cons:

Området runt hotellet är lite skabbigt. Borde också finnas fler och större laddplatser.

2026-09-15 • via Nuitee
D
Djediat • couple • ch
10
2026-09-14 • via Nuitee
F
Fernando • couple • es
10
2026-09-14 • via Nuitee
L
Leon • solo_traveller • es
9
2026-09-14 • via Nuitee