Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location near the beach
Friendly service
Cons:
Cleanliness issues
Outdated amenities

Categories

Cleanliness
6.41
Various reviews indicate issues with cleanliness, including dirty areas and unclean facilities.
Service
7.88
Service is generally described as friendly, though there are isolated complaints about responsiveness.
Location
9.42
Numerous reviews highlight the excellent location, with proximity to the beach and cafes.
Room Quality
7.37
Mixed feedback regarding room condition; some rooms described as outdated and poorly maintained.
Amenities
6.9
Amenities have been noted as insufficient and some problematic, such as lack of extra towels.
Value for Money
8.36
Some reviews mention the hotel offers good value for the price, despite some drawbacks.
Food and Beverage
7.41
No direct feedback on the food quality was provided; some mention of crowded restaurants nearby.
Overall Experience
7.88
Overall enjoyment reflected, but cleanliness and facilities impacted the experience negatively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:54

Property Description

Seaside Paradise at North Pier Hotel

Beachfront Relaxation: Enjoy the convenience of Cowes Beach right across from our hotel, where you can bask in the sun or take a leisurely stroll along the shore.

Comfort and Luxury: Indulge in our well-equipped rooms featuring both heating and air-conditioning, ensuring your stay is cozy no matter the season. Upgrade to our suites with ocean views and a luxurious spa bath for an extra touch of pampering.

Explore and Unwind: Discover nearby attractions such as the famous Penguin Parade and Maru Koala and Animal Park, then return to unwind at our on-site swimming pool and restaurant.

Book your stay at North Pier Hotel now for a perfect blend of relaxation and adventure!

Important information:

Payment will be taken at the time of booking. Please note that there is a 1.05% surcharge when paying with a Visa or Mastercard credit card. Please note that the property does not accept pre-paid debit cards. Valid photo identification and the same credit card used at the time of booking must be presented on arrival. The property has the right to refuse any booking when the guest cannot provide a valid photo ID or valid credit card that matches the name on the booking. Cash is not an acceptable form of deposit at this property. This property enforces a strict 'Non-Smoking Policy'.

Guests may experience some noise or light disturbances from the nearby bar.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 3400 reviews
Cleanliness: 6.41
Service: 7.88
Location: 9.42
Room Quality: 7.37
Amenities: 6.9
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 7.88
M
Melissa family_with_children au
8
2026-02-14 via Nuitee
A
Annemarie extended_group au
10
Great location,value for money
Pros:

Great location

Cons:

Nothing

2026-02-13 via Nuitee
J
Jo family_with_children au
10
2026-02-12 via Nuitee
A
alexandra extended_group ca
10
Fantastic
Pros:

Most comfortable bed and beautiful ocean view. Shower had good water pressure.
Steps from the beach

2026-02-12 via Nuitee
F
Francesco family_with_children au
7
2026-02-12 via Nuitee
K
Katrina family_with_children au
6
2026-02-11 via Nuitee
O
Ozmerter extended_group au
9
2026-02-09 via Nuitee
C
Chauvet couple ca
5
2026-02-09 via Nuitee
A
Adam couple au
9
Good value for money. Super friendly staff
Pros:

Location, room size, comfort

Cons:

Shower head loose and leaky.

2026-02-09 via Nuitee
Z
Zuzana extended_group de
9
We were very happy and will try to come back, such a beautiful place!
Pros:

Stunning view, comfy bed, beautiful and so spacious bathroom!

Cons:

The walls were thin and we could hear the neighbours but that’s okay In hotels.

2026-02-09 via Nuitee
S
Sandra family_with_children ch
10
2026-02-09 via Nuitee
E
emir family_with_children au
10
Awesome holiday
Pros:

Location right next to everything! And comfortable rooms!

Cons:

Nothing

2026-02-08 via Nuitee
L
Leonarda couple au
7
It was good. Could be better.
Pros:

Bar Restaurant was too noisy could not sleep

Cons:

Too much noise

2026-02-08 via Nuitee
J
Jonas family_with_children de
3
Pros:

Lage war super!

Cons:

Sauberkeit, sehr dreckig.

2026-01-31 via Nuitee
C
Cassandra family_with_children au
8
The overall stay was good just need to work on cleanliness/upgrades.
Pros:

The location is great, close to the shops and the beach is meters away, the pool area is fantastic, and grounds are well kept. The receptionist was lovely aswell.

Cons:

The cleanliness was the only flaw, there was mould in the bathroom, the shower curtain stunk, the bed frame and stains on them, dints in the walls. A screen door on the balcony would be great to have the door open without bugs.

2026-01-31 via Nuitee
M
Moo San family_with_children au
9
2026-01-31 via Nuitee
M
Maryam extended_group au
7
2026-01-30 via Nuitee
P
Prakash family_with_children au
7
2026-01-29 via Nuitee
H
Helen family_with_children au
6
2026-01-28 via Nuitee
M
Manuel family_with_children au
5
Pros:

Location

Cons:

Very noisy at night time, can sleep due to random people walking around.

2026-01-27 via Nuitee