Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location near the beach
Friendly service
Cons:
Cleanliness issues
Outdated amenities

Categories

Cleanliness
6.41
Various reviews indicate issues with cleanliness, including dirty areas and unclean facilities.
Service
7.88
Service is generally described as friendly, though there are isolated complaints about responsiveness.
Location
9.42
Numerous reviews highlight the excellent location, with proximity to the beach and cafes.
Room Quality
7.37
Mixed feedback regarding room condition; some rooms described as outdated and poorly maintained.
Amenities
6.9
Amenities have been noted as insufficient and some problematic, such as lack of extra towels.
Value for Money
8.36
Some reviews mention the hotel offers good value for the price, despite some drawbacks.
Food and Beverage
7.41
No direct feedback on the food quality was provided; some mention of crowded restaurants nearby.
Overall Experience
7.88
Overall enjoyment reflected, but cleanliness and facilities impacted the experience negatively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:54

Property Description

Seaside Paradise at North Pier Hotel

Beachfront Relaxation: Enjoy the convenience of Cowes Beach right across from our hotel, where you can bask in the sun or take a leisurely stroll along the shore.

Comfort and Luxury: Indulge in our well-equipped rooms featuring both heating and air-conditioning, ensuring your stay is cozy no matter the season. Upgrade to our suites with ocean views and a luxurious spa bath for an extra touch of pampering.

Explore and Unwind: Discover nearby attractions such as the famous Penguin Parade and Maru Koala and Animal Park, then return to unwind at our on-site swimming pool and restaurant.

Book your stay at North Pier Hotel now for a perfect blend of relaxation and adventure!

Important information:

Payment will be taken at the time of booking. Please note that there is a 1.05% surcharge when paying with a Visa or Mastercard credit card. Please note that the property does not accept pre-paid debit cards. Valid photo identification and the same credit card used at the time of booking must be presented on arrival. The property has the right to refuse any booking when the guest cannot provide a valid photo ID or valid credit card that matches the name on the booking. Cash is not an acceptable form of deposit at this property. This property enforces a strict 'Non-Smoking Policy'.

Guests may experience some noise or light disturbances from the nearby bar.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

7.7
Based on 3597 reviews
Cleanliness: 6.41
Service: 7.88
Location: 9.42
Room Quality: 7.37
Amenities: 6.9
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 7.88
D
Darlene • solo_traveller • au
9
Staycation.
Pros:

Location was amazing. Close to all facilities. Great value gor money. Clean and spacious.

Cons:

Bigger coffee/ tea cups. Comfy chair to sit on as you have to sit on the bed. Walk in shower and higher seated toilet. My husband and I have knee trouble so that are my only things to make the stay perfect!

2026-07-25 • via Nuitee
R
Roger • solo_traveller • au
7
Pros:

Location

Cons:

External stairs are dangerous when wet. Dunny seat didn’t stay up for a male undrink.

2026-07-24 • via Nuitee
E
Emily • couple • au
7
Great location and value for money in the heart of Cowes. Would stay here again.
Pros:

Great view from the balcony and location. The room was clean and comfortable and the staff were friendly.

Cons:

The hotel is quite old.

2026-07-20 • via Nuitee
A
Amy • family_with_children • au
7
2026-07-19 • via Nuitee
J
Jessie • solo_traveller • au
9
Cons:

The shower pressure was the only thing I noticed that could be improved.

2026-07-19 • via Nuitee
C
Chris • couple • au
9
Pros:

Staff were very friendly and the hotel room was very comfortable.

2026-07-13 • via Nuitee
R
RazorRay • solo_traveller • au
8
Pros:

Sea views was a nice touch

Cons:

Not much

2026-07-13 • via Nuitee
N
Nuramira • solo_traveller • au
10
Pros:

Everything

Cons:

Nothing

2026-07-13 • via Nuitee
C
Christopher • couple • au
5
2026-07-12 • via Nuitee
L
Lloyd N Karen • couple • au
9
2026-07-11 • via Nuitee
E
Emily • family_with_children • au
8
2026-07-11 • via Nuitee
M
Marcus • couple • au
8
Pros:

Great location. Clean and tidy room

Cons:

The bedding was cold even with the extra blanket on top it was still a cold night trying to sleep

2026-07-10 • via Nuitee
H
Hayley • couple • au
8
2026-07-09 • via Nuitee
E
Emma • solo_traveller • au
9
2026-07-09 • via Nuitee
D
Drew • family_with_children • au
5
Just average at best.
Pros:

Bed was comfy
Location was good
TV was good

Cons:

Fixtures in room falling apart everywhere and not maintained as a whole.
Bathroom not functional - way too small.
No sound proofing in room and noisy location.
Kids room is in the Hotel and not accomodation area.

2026-07-08 • via Nuitee
M
MICHAEL • family_with_children • au
9
very good
Pros:

location

Cons:

size of the room

2026-07-06 • via Nuitee
S
Sharon • family_with_children • au
1
Not recommended for families on a Saturday night the noisest accomodation I’ve stayed in globally
Pros:

The view of the ocean

Cons:

Stayed in two bedroom unit 501 paid $600 for 1 night music next door did not stop until 11pm and the noise did not not stop until midnight it sounded like they were partying inside our unit

2026-07-05 • via Nuitee
M
Maree • extended_group • au
8
Pros:

Great location

Cons:

The bathroom very small and old

2026-07-03 • via Nuitee
L
Leeanne • solo_traveller • au
9
Pros:

The view was great

Cons:

Shower over bath

2026-07-02 • via Nuitee
T
Tash • couple • au
7
2026-07-02 • via Nuitee