Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location near the beach
Friendly service
Cons:
Cleanliness issues
Outdated amenities

Categories

Cleanliness
6.41
Various reviews indicate issues with cleanliness, including dirty areas and unclean facilities.
Service
7.88
Service is generally described as friendly, though there are isolated complaints about responsiveness.
Location
9.42
Numerous reviews highlight the excellent location, with proximity to the beach and cafes.
Room Quality
7.37
Mixed feedback regarding room condition; some rooms described as outdated and poorly maintained.
Amenities
6.9
Amenities have been noted as insufficient and some problematic, such as lack of extra towels.
Value for Money
8.36
Some reviews mention the hotel offers good value for the price, despite some drawbacks.
Food and Beverage
7.41
No direct feedback on the food quality was provided; some mention of crowded restaurants nearby.
Overall Experience
7.88
Overall enjoyment reflected, but cleanliness and facilities impacted the experience negatively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:54

Property Description

Seaside Paradise at North Pier Hotel

Beachfront Relaxation: Enjoy the convenience of Cowes Beach right across from our hotel, where you can bask in the sun or take a leisurely stroll along the shore.

Comfort and Luxury: Indulge in our well-equipped rooms featuring both heating and air-conditioning, ensuring your stay is cozy no matter the season. Upgrade to our suites with ocean views and a luxurious spa bath for an extra touch of pampering.

Explore and Unwind: Discover nearby attractions such as the famous Penguin Parade and Maru Koala and Animal Park, then return to unwind at our on-site swimming pool and restaurant.

Book your stay at North Pier Hotel now for a perfect blend of relaxation and adventure!

Important information:

Payment will be taken at the time of booking. Please note that there is a 1.05% surcharge when paying with a Visa or Mastercard credit card. Please note that the property does not accept pre-paid debit cards. Valid photo identification and the same credit card used at the time of booking must be presented on arrival. The property has the right to refuse any booking when the guest cannot provide a valid photo ID or valid credit card that matches the name on the booking. Cash is not an acceptable form of deposit at this property. This property enforces a strict 'Non-Smoking Policy'.

Guests may experience some noise or light disturbances from the nearby bar.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

7.7
Based on 3609 reviews
Cleanliness: 6.41
Service: 7.88
Location: 9.42
Room Quality: 7.37
Amenities: 6.9
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 7.88
T
Tamani • couple • au
2
Pros:

View and location was good

Cons:

Wifi was not in working order

2026-10-24 • via Nuitee
J
Judith • couple • au
5
Pros:

The bed was comfortable.
The room itself was in a great location.
Had a great view of the beach.
Room was reasonably clean.
Staff quite nice.

Cons:

For a Delux room, we were disappointed to find no microwave or large cup-type mugs for Coffees, available.
Simple things like tissues weren't provided.
There was no information as to what the room actually provided for the cost.

2026-10-23 • via Nuitee
W
Weiqi • extended_group • au
10
2026-10-23 • via Nuitee
M
Melanie • couple • au
8
2026-10-22 • via Nuitee
T
Theresa • family_with_children • au
8
Great location and super friendly staff.
Pros:

Location, lovely reception greeting and friendly bar staff.

Cons:

Very basic decore

2026-10-22 • via Nuitee
T
Tracey • extended_group • au
10
2026-10-22 • via Nuitee
R
Rosa Maria • family_with_children • es
8
Tranquilidad
Pros:

La cama

Cons:

El Wi-Fi (nada bien), la bañera (prefiero ducha)

2026-10-21 • via Nuitee
B
Bedford • family_with_children • nz
8
2026-10-21 • via Nuitee
A
andrew • couple • gb
10
Superb location and hotel very nice
Pros:

Superb location and view of the sea
Restaurant on site very good
Breakfast not available but a few cafes nearby
Reception welcoming and we had asked not to be on ground floor and were given the top floor (third)
Parking and WIFI free
Minibar in room and ac needed as weather hot
There was a small outdoor pool
Would recommend staying here
Our room had 2 double beds so good for a family too

2026-10-20 • via Nuitee
N
NISHANT • solo_traveller • au
10
2026-10-20 • via Nuitee
A
Abi • family_with_children • au
1
Not worth the price
Pros:

Location was good

Cons:

The price did not reflect the quality of the room, the bed was incredibly hard, there were plumbing issues which sounded like an air lock constantly making noise throughout the night. The live entertainment went on till late and drunk people were shouting and carrying on making noise until at least 2am. Hardly got any sleep. There seemed to be no staff controlling the situation for the comfort and consideration of paying guests. I would not stay here again.

2026-10-19 • via Nuitee
A
Amie • couple • au
7
Great location in town! Great room and very clean. Just wish the wifi worked
Pros:

Great location in town! Great room and very clean.

Cons:

The room we had backed onto the smokers area of the pub and we couldn’t hear anything but yelling whilst trying to go to sleep. The wifi provided also wasn’t working so we couldn’t chromecast and watch something.

2026-10-17 • via Nuitee
C
Constantinos • family_with_children • au
10
2026-10-17 • via Nuitee
C
christine • couple • au
10
Love it close to shops and restaurants
Pros:

Right on the water

2026-10-17 • via Nuitee
N
Nijo • family_with_children • au
8
2026-10-16 • via Nuitee
A
Andrea • couple • au
9
2026-10-16 • via Nuitee
G
Garing • couple • au
10
We look forward to returning!
Pros:

Everything! The setting over the road from the beach. A restaurant adjoined with a large variety menu.
And the welcome from your staff!

2026-10-15 • via Nuitee
B
Beth • couple • au
9
Great value for money
Pros:

location close to shopping, scenery outside window, value for money, comfort bed and good sleep, car park close to room, friendly staff

Cons:

Wifi connection unstable, no elevator

2026-10-15 • via Nuitee
J
Judit • couple • de
5
Zwei Nächte waren eins zu viel.
Pros:

Die Betten waren ok und der Blick ist schön.

Cons:

Das Hotel ist eigentlich ein Motel!!! Die Zimmer sind vom Hof zu betreten. Unten war bei uns eine große Spalt offen, wo die Kälte reinkam.
Es gibt kein Fahrstuhl, die Außentreppe ist sehr schmal.
Achtung! Es gibt keine Heizung, die Klimaanlage hilft bei den Nachttemperaturen unter 10 Grad nicht! Wir haben nacv einer Heizlüfter gefragt und auch bekommen.
Das Bad ist mini! Mit einer Wanne ohne Brause.

2026-10-14 • via Nuitee
L
Lucy • family_with_children • au
7
Fair
Pros:

location

Cons:

When use shower or toilet or tap, the sound of water is way too loud!

2026-10-13 • via Nuitee