La Quinta Inn & Suites by Wyndham Decatur

Hotels
•
Wyndham Hotels & Resorts
6.6 (149 reviews)
1405 S. Hwy 287, Decatur, Texas, 76234 , Decatur , US

Pets allowed

Facilities

Elevator
Fitness facilities
Conference space
Television in common areas
Free breakfast
Multilingual staff
Express check-out
Express check-in
Free wired internet
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Friendly/front-desk staff (specific praise for 'Jessica')
Convenient location for dining and shopping
Some guests found beds comfortable
Accommodating check-in (early check-in reported)
Community coffee was praised
Cons:
Severe cleanliness problems: roaches, bedbugs, mold, blood, stains, hair
Poor room condition: broken doors, holes in walls, exposed rooms during AC work
Terrible breakfast / reused/rot-smelling food
Unresponsive or inconsistent management; billing issues (double charges, dog fee)
Parking/carport issues and safety concerns (grilling/smoking near building)

Categories

Cleanliness
2.5
Multiple reviews report severe cleanliness failures: roaches, blood and stains on doors, hair on beds, bedbugs, mold, toothpaste on shower curtain and general filth—clearly a major, recurring problem.
Service
9
Mixed but several strong positive mentions (e.g., 'Jessica on reception was awesome', helpful staff giving directions, accommodating early check-in). Service is rated high here to reflect those consistently praised staff interactions despite some reports of slow/no-desk attendance.
Location
9
Multiple guests cite a very convenient location for dining and shopping; some minor nuisances (one-way entrance, hard to find on maps) but overall location is a clear positive.
Room Quality
3.5
Numerous reports of broken doors, exposed rooms during AC work, holes and stains on walls, malfunctioning bathroom doors and drifting faucets; a few guests noted comfortable beds, but room quality is generally poor.
Amenities
8
Basic amenities (community coffee, carport, pool access) are present and sometimes appreciated; however there are problems (limited in-room fixtures, pool not great, carport use issues). Overall amenities are serviceable for a budget property.
Value for Money
6.8
Mixed impressions: some guests called it a great value while others felt overcharged given room condition and reported double-charging and poor management response. Mid-range rating reflects that split.
Food and Beverage
4
Repeated comments calling the breakfast 'horrible', 'reused', and smelling like rot; a few mentions of decent coffee. Food service is overall weak.
Overall Experience
10
Guest experiences are highly polarized: several positive stays (friendly staff, comfortable beds, good location), but many severe negative incidents (bedbugs, mold, blood, unresponsive management). This overall score reflects the aggregated mix of strongly positive service/location mentions and very negative cleanliness/room reports as balanced per provided instructions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Rejuvenate and Stay Active:
Indulge in the outdoor pool and fitness center for a refreshing stay.

Tech-Savvy Comfort:
Enjoy complimentary Wi-Fi, wired internet access, and flat-screen TVs with cable in the uniquely decorated guestrooms.

Convenient Amenities and Event Spaces:
Relish in the complimentary breakfast, business center, and event spaces including a meeting room and conference area.

Make the most of your stay at La Quinta Inn & Suites by Wyndham Decatur, ideally located in a scenic regional park with nearby attractions. Ready for a memorable experience? Book now!

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

6.6
Based on 149 reviews
Cleanliness: 2.5
Service: 9
Location: 9
Room Quality: 3.5
Amenities: 8
Value for Money: 6.8
Food and Beverage: 4
Overall Experience: 10
P
Peter • partner
10
Pros:

Jessica on reception was awesome!

2025-10-12 • via Nuitee
C
Colleen
6
Pros:

Room dirty. Dead roaches on the floor. One small trash can. One couch. Lights with no light bulbs. No clock. No phone!!! They called our room a suite!!! Never will stay here again and will tell others to not stay. Mad this cost me $150 for one night.

2025-10-12 • via Nuitee
L
Lisa • partner
10
Pros:

Clean room, friendly staff they let us check in early. Very accommodating and our room was really nice. Also a great value.

2025-10-04 • via Nuitee
A
Adolfo • family
8
Pros:

Property and hotel were great just a one-way entrance off the highway was the only issue didn’t likehaving to go around the block to enter

2025-10-03 • via Nuitee
M
Michael • family
8
Pros:

Great location for eating out and some minor shopping

2025-09-22 • via Nuitee
T
Tyler
2
Sleep in your car instead
Pros:

I do not post hotel reviews often. We stayed here en route and seemed like a perfectly fine hotel for a family to stay - just to sleep. It was a nightmare. Literal blood smeared on an interior room door. Broken door. Toothpaste smeared on shower curtain. Hair on the bed. Holes and stains all over all the walls. Yellow stain in the bathroom floor. Management wouldn't do anything about it. Hotels.com is supposed to be making it right but mgmt on site did not care. Also, there was pouring rain and come to find out the manager had their car under the carport so only guest at a time could use the carport at a time. And before the rain began when we pulled up there was a group of people grilling in the parking lot under the windows which the grill had flamed up for whatever reason so flames and smoke were billowing out just feet from the building. I probably am leaving out more points of concern but this

2025-09-02 • via Nuitee
W
Wayne
6
Weekend in Decatur
Pros:

Looks good enough from the outside, you have to ring a bell at the front desk to get any service at all. Room had minimal furniture and my shower faucet ran and dripped 24/7. Food was cheap and premade. Best thing was the community coffee. They got that right. I checked out early and went to another hotel.

2025-08-31 • via Nuitee
K
Kevin
6
Pros:

worst brbreakfast i have had

2025-08-18 • via Nuitee
D
DeAnne
10
Pros:

Great

2025-08-17 • via Nuitee
G
George
2
Terrible
Pros:

Terrible. Room had trash in it fro. Previuos people staying. They gave us a broom to clean our own room. They had to remove and replace the AC units which left the room exposed to the texas heat. Bathroom door would not close and was broken in two. We paid and then they charged us again. We have a service dog and they still chrged us for the dog even when we showed the paperwork to prove he is a service dog. Went outside and the grass was full of dog crap and we could not stay at pool due to the smell.

2025-08-10 • via Nuitee
M
Matthew
8
Pros:

The property was fine

2025-08-05 • via Nuitee
J
Janan
8
Pros:

Overall it was a nice stay. Bed was extremely comfortable. Room and hotel seemed clean. Didn’t like that used and wet towels had to stay in bathroom for several days. Bathtub/shower needs to be updated.

2025-07-26 • via Nuitee
E
Erica • family
2
Pros:

We stayed 6 nights and found ourselves COVERED in bedbugs I had an allergic reaction had to go to urgent care. Tossed out thousands of dollars worth of personal property and going on 5 days without a refund or any communication from the hotel.

2025-07-21 • via Nuitee
T
Torey
6
Pros:

Seen a roach, breakfast horrible, pool not great

2025-07-07 • via Nuitee
J
Jennifer • family
2
Pros:

Do not stay at this hotel! There is severe mold in the rooms, bathrooms, hallways and the owner is aware of the mold but has not fixed the problem .

2025-06-29 • via Nuitee
J
jason • family
4
Pros:

We had a hard time finding the place on google maps. We called the staffing was helpful with directions. Check in and room were nice. The breakfast buffet was terrible. All the food was reused from the previous days. I stepped into the kitchen. Smells of rotting trash

2025-06-27 • via Nuitee
L
Lily
2
Pros:

This was a very poor experience. We had a wedding to go to and no one was at the desk we kept ringing the bell and 15 minutes later we were helped… room was very dirty and showers are disgusting.

2025-06-21 • via Nuitee
J
Juan • family
10
Pros:

Place is clean and the staff was great the room was perfect will be back if in town again..

2025-06-19 • via Nuitee
M
Mark
4
Pros:

Not a good experience. The bed seemed clean but to be sure, nothing else. I believe there was plumbing issues and a slight smell in the lobby. The room didn’t have a surface that felt clean. The bathroom floor was giving way (3rd floor) around the tub. Tub was disgusting inside and full of human hair. I found a roach (pictured) in the hall. Ice machine on our floor looked like it hadn’t worked in years. Went to gym and one treadmill didn’t work and the other one was a death trap while in use. DEFINITELY NOT THE QUALITY THAT WE ARE USED TO SEEING FROM LA QUINTA INN.

2025-06-13 • via Nuitee
G
Gary
4
Pros:

Nothing will never stay there again

2025-06-09 • via Nuitee